ANA Crowne Plaza Niigata by IHG - Image 1

ANA Crowne Plaza Niigata by IHG

Name: ANA Crowne Plaza Niigata by IHG
Address: Chuo-Ku Bandai 5-11-20, Chuo Ward, Niigata, Japan, Niigata, Niigata Prefecture, Japan
Rating: 8.52

"Loved the breakfast"

"Conveniently located"

"Rooms were well sized"

"Great nearby shopping"

"Liked the shower"

"Staff provided great service"

Amenities

Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping

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Property description

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

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Guest reviews

8.5

Fabulous

Based on 1,183 verified reviews

Who stays here?

Business

60%

Couple

10%

Family

15%

Group

5%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

Reviews of ANA Crowne Plaza Niigata by IHG highlight standout breakfasts, generally clean and comfortable rooms—often spacious and quiet—alongside some signs of aging facilities, mixed location opinions, and occasional maintenance or amenity gaps.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Ross

Apr 18, 2026

·

Stayed 1 night

Our overnight stay at the ANA Crown Plaza was comfortable and pleasant. The staff was courteous, helpful and professional throughout our stay. Our room advertised as a suite was rather small but clean and comfortable. We enjoyed the breakfast buffet which had a nice variety of delicious dishes. The location of the hotel is not that close to the Niigata train station which would make draging baggage not convenient. Would recommend taking a taxi to the station. ANA Crown Plaza is a good place to stay while visiting Niigata.

10

GAHYE

Jan 24, 2026

·

Stayed 1 night

Good

10

Satoshi

Jan 5, 2026

·

Stayed 1 night

awesome

10

Hiroyuki

Dec 29, 2025

·

Stayed 2 nights

Good location, good room

10

Mark

Nov 15, 2025

·

Stayed 3 nights

The breakfast menu was great. All service personnel we interacted with were outstanding. American hotel workers should be trained by their Japanese counterparts.

Chuo-Ku Bandai 5-11-20, Chuo Ward, Niigata, Japan

Location

With a stay at ANA Crowne Plaza Niigata by IHG, you'll be centrally located in Niigata, a 2-minute drive from Toki Messe and 13 minutes from Niigata Racecourse. This hotel is 0.2 mi (0.4 km) from Aizu Yaichi Memorial Museum and 0.5 mi (0.8 km) from Bandai Pavilion.

Aizu Yaichi Memorial Museum(0.2 miles)

Pier Bandai(0.4 miles)

Bandai Pavilion(0.5 miles)

Befco Bakauke Observatory Room(0.7 miles)

Toki Messe(0.7 miles)

Jotokuji Temple(0.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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