Name: Best Western Plus Durham Hotel & Conference Centre
Address: 559 Bloor Street West, Stevenson, Oshawa, Durham Region, Canada, Oshawa, Ontario, CA
Price range: US$105–US$212 per night
Rating: 7.7

What guests think

At Best Western Plus Durham Hotel & Conference Centre, travellers often praise the friendly staff, generally clean, comfortable rooms, and the convenient location near the GO station and Highway 401, making it a practical base for short stays.

The included hot breakfast earns both compliments for variety and criticism for cold items, crowded seating, or early closing. Recurring drawbacks include train and highway noise, intermittent HVAC or TV problems, musty smells in places, and the elevator being out of service at times. Overall, expect a simple, service-focused stay with convenient transit access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

There is a fitness room, but several guests found it limited or with broken equipment; elevator outages were reported, requiring use of stairs.

Related guest reviews

10

Jason

25 Aug 2023

·

Stayed 1 night

The breakfast staff was on point at the waffle station. Check in staff thought I looked parched and gave me a water bottle. The only con workout room is borderline unusable..

6

Rene

31 Jul 2024

·

Stayed 1 night

Air conditioning very noisy, carpet on the floor, very poor fitness room with two Aperels over four out of order and no weights

6

Todd

28 Dec 2025

·

Stayed 2 nights

Room was fine. TV channel selection is poor. No option to stream. Fitness center a 3/5

6

Geoffrey

20 Oct 2024

·

Stayed 1 night

Lots of stairs but elevator out of service, towel rack fell off the wall, swing bar door lock was broken

10

Caz

27 Nov 2024

·

Stayed 1 night

Like that it is walkable distance from train station and has a gym and breakfast.

8

Tracy

3 Jul 2023

·

Stayed 2 nights

Our stay was decent. Check in was great, staff was very friendly however what we didnt like was the fact we had to carry our heavy luggage up 2 sets of stairs as there was no ramp and the elevator was out of service which looked like it had been for awhile. The bathroom was just ok and the shower didnt have as much pressure as it should but lots of hot water was great. Otherwise very clean and great bed/bedding. Very comfy!

8

Joyce

26 Aug 2025

·

Stayed 1 night

Things were clean and the bed comfortable. The frustration was NOT having cold water! I couldn't drink nor rinse my mouth. Only warm or hot water came out of the tap. Also, place only accesible by stairs. Unfortunately someone grabbed up our luggage cart!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews report clean or spotless rooms and tidy common areas, but several others cite dirty floors or tubs, stained linens, odors, and inconsistent housekeeping.

Related guest reviews

10

Mark

11 Nov 2025

·

Stayed 1 night

My room was spotless, the lobby and the halls were very clean and the check-in staff member was very organized and friendly, The morning breakfast meal was excellent with great variety. I would recommend the Best Western Oshawa to anyone. I will stay here again, for sure!

4

Callum

30 Nov 2025

·

Stayed 1 night

stained sheets, stained pillow case, generally gross. If I get bed bugs in the next two weeks, I'll know why!

4

Afida

28 Aug 2025

·

Stayed 2 nights

The property was not well maintained. The water was not going down the sink. The tub is dirty. The hallway smells bad. Overall the hotel was not well maintained. I don’t recommend staying here.

2

zooba

2 Sept 2025

·

Stayed 1 night

For the price we paid, I expected the room to be larger and, most importantly, clean. Unfortunately, it was neither. The room was small, and to my surprise, I found a used, wet towel left in the bathroom. The cleanliness overall was subpar, especially around the bed area, which had visible dirt. To make matters worse, the smoke detector kept going off repeatedly. It was late, and I had already unpacked, so I chose to stay despite the issues. Thankfully, the front desk staff responded quickly, removed the towel, and offered an apology — which I appreciated. Also, there was a foul smell by one of the entrances that I used. However, my experience didn’t improve. When I went to collect my deposit the next day, there was no one at the front desk. I waited over 15 minutes but had to leave to catch my flight. That was the final frustration in an already disappointing stay. Sadly, I won’t be returning, and I’ll be advising my friends and family to stay elsewhere.

6

Tyler

29 Nov 2025

·

Stayed 1 night

The linens and bed were decent. Clean and comfortable. But the floors were quite dirty throughout. There were public hairs on the bathroom floor. If we weren’t there literally just to sleep and leave, I wouldn’t have stayed.

10

Lisa

12 Nov 2025

·

Stayed 1 night

They allowed us to check in early, they were friendly and everything was clean.

10

Aminuddin

17 Oct 2025

·

Stayed 3 nights

Clean room, hot breakfast, friendly staff

10

Keithlyne

7 Sept 2025

·

Stayed 2 nights

Quiet and comfortable. Room is spacious. Near highway. Friendly and accommodating staff.

2

Mohammed

23 Aug 2025

·

Stayed 2 nights

The place gives me cheap motel. Hotel is outdated and full of water damage/mold. Our room wasn’t clean, overnight of our two nights stay. Slow tub drain. Wife used cup to wash her feet after shower. Sink faucet runs hot water only. Hall odor of sweat and dirt. Breakfast was sparse. Room was too small for the amount of guests getting food. I got the last bagel. The containers were empty by 930am. Bed is lumpy with clean sheets WiFi worked Parking available with one handicap parking. Lawn care left my car covered with dust and debris. Front desk staff are not customer friendly. Spent too much for two nights. Did not leave as other family members stayed here for a wedding in Ajax. Sad.

4

Shallen

26 Jul 2023

·

Stayed 3 nights

When I arrived at the room the toilet was not flushed from the last leraon, the bath tub had blue cleaner stains around it, and one of the lights in the room was not working. I asked for cleaning service to come for all days right at check in, and they missed the first day. My key stopped working after the first night, and this is the third time i have had rhis problem at a Best Western, twice at this hotel. I keep hearing its because of my cell phone, but i have stayed at 10 hotels in the past 2 months, all for multiply nights and this is the only chain where i have this issue and i am tired of staff blaming me. I will not stay at this hotel again.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious and comfortable to dated; repeated comments mention noise from nearby trains/highway and thin walls. Guests also report intermittent HVAC or TV problems and occasional plumbing or drain issues.

Related guest reviews

6

Ed

15 Jun 2025

·

Stayed 1 night

A/c didn't seem to work Breakfast was adequate at best Floors in room were unclean Hotel room and corridors still have old smokers smell faint but definitely noticeable Check in was quick and easy Location is literally beside highway so no leaving windows open

6

Todd

28 Dec 2025

·

Stayed 2 nights

Room was fine. TV channel selection is poor. No option to stream. Fitness center a 3/5

10

Gargi

24 Nov 2025

·

Stayed 2 nights

Everything is good but need to improve soundproofing

8

Lisa

4 Jun 2024

·

Stayed 3 nights

The towels were small and the Internet was bad

8

Wendy

28 May 2024

·

Stayed 1 night

There was no carpet on the floor of my room, so it felt very cold and unwelcoming. The hallway was also uncarpeted. So I could hear the echoing of walking, talking and everything else that was happening in the hallway very loudly! My room never felt private or peaceful. It was never quiet enough for a restful sleep.

8

Kimberly

20 Jan 2025

·

Stayed 1 night

I would not stay here again. The bed was decent, but amenities and decor outdated. The air was very dry despite turning the heat way down. Our room was almost underground and we had a small window to see the tires of cars parked out front of the hotel. Our room was directly below the dining area so the loud sounds of tables and chairs being dragged or moved prohibited any sleeping in.

6

Victoria

12 Jun 2025

·

Stayed 5 nights

AC was not working, and even after they said it was fixed it continued to be unpredictable (we didn’t complain again though so I’m sure they’d have done more for us, we were just to lazy to want to switch rooms for this). Also didn’t seem the cleanest but overall good for price.

4

Justin

16 Dec 2025

·

Stayed 1 night

The television connection was poor. Only 2-3 channels come in. All others said no signal. Of the 2-3 channels received, they kept dropping due to poor signal. The room was cold upon check in. Thermostat was set to Heat to 60 degrees. The beverage fridge in the room kept making thumping noises every 10-15 minutes. There was also a loud mechanical rumble every hour or so which may be related to the boiler or mechanical system. The event room doors were open adjacent the check-in desk. The event room was being used or storage of spare mattresses and furniture. Didn't make the best first impression. The front desk check in clerk was great. Very helpful and pleasant. Overall, the negatives can be justified by the low cost per night. It is an old refurbished hotel, and I would suspect it would require a lot of service to upkeep and the Owners are trying to keep maintenance costs down by keeping room heat to a minimum.

6

Jane

17 Nov 2024

·

Stayed 1 night

The is hotel located close to the train tracks and a number of ramps so it can get noisy in the room. The hotel is older, but it kept very clean. Check in with Adam was great. Rooms are a little on the small side. the free breakfast was quite good and the attendants were there to help when needed which was nice. There was no pool or hot tub which was a surprise for a Best Western Plus. The stay was fine, but definitely not worth the $335 that I paid.

6

Stephanie

15 Jun 2025

·

Stayed 1 night

Room A/C didn't work and there was no phone line available.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming, and helpful at check-in and breakfast. Occasional issues include slow or unattended front desk, inconsistent problem resolution, and housekeeping requests not always fulfilled.

Related guest reviews

10

Victoria

3 Mar 2025

·

Stayed 1 night

The lady at the desk was awesome - very friendly and helpful and welcoming

6

Erin

23 Nov 2025

·

Stayed 1 night

The staff i had this time around seemed snotty and stuck up when i checked in. The previous staff member was perfect. Upgraded my room at no extra charge. Asked if i need anything else. This staff didnt say hi or anything

6

Andy

26 Dec 2024

·

Stayed 2 nights

It’s a strange layout, limited reception and then long corridor to buffet room, on arrival stood for a good 15 mins waiting to be checked in, nobody around, when somebody eventually turned up they said they had a function and were understaffed and would be back in 5 to check me in! It’s just off the highway but nothing is within walking distance when it’s -12. Breakfast in the morning was a disappointment, hash browns were cold and chewy, frittata was tasty but cold and the sausages were so overdone on one side so when you bit into them you couldn’t chew through the gristle. In the morning Parab was great when I gave him some feedback but I doubt he is the decision maker. It’s not a bad place, rooms were ok, beds were a bit hard for my liking I just wouldn’t repeat in a rush!

10

Wanda

28 Sept 2025

·

Stayed 1 night

Great area, super friendly and fast staff!

10

Jennifer

9 May 2025

·

Stayed 1 night

The staff was fantastic at check in! Very welcoming!

6

Cathy

11 Jun 2023

·

Stayed 1 night

Staff very nice. Clean comfortable room. Only downside - no one at the front desk when we arrived for quite a while - 2 other customers already waiting. Tried to phone to see if we were in the right place - phone wasn’t answered.

10

Brian

13 Jan 2026

·

Stayed 1 night

Staff were great. Will stay here again .

6

gail

9 Aug 2025

·

Stayed 5 nights

Requested for housekeeping for our entire stay. Out of the 4 days that were able for housekeeping, they only did it for 1 day. That’s the only thing that was awful for our stay.

2

Jessica

27 Jul 2024

·

Stayed 2 nights

This hotel is horrible Staff are horrible I booked for the wrong date , called within the hour to notify the hotel. They would not provide me with a refund for either of my two nights booked or switch to the dates I meant to book for in August. The manager was extremely rude & stood by the non refundable policy even though I had explained twice I just hit the wrong dates. Upon speaking to friends & family I was told a few different things about this hotel , not one person recommended it - I was advised to steer clear. Stay at the Residence Inn. The staff are amazing - hotel is clean , & the beds are comfy.

10

Margaret

9 May 2025

·

Stayed 2 nights

When I arrived my reservation wasn’t found. The young lady on the desk checked thoroughly and found it - I had mistyped my name! She was gracious and showed me around as she directed me to my room

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for transit and driving, with a short walk to the Oshawa GO station and easy access to Highway 401. The area is more industrial with limited dining within walking distance, and train noise affects some rooms.

Related guest reviews

6

jasmin

31 Aug 2025

·

Stayed 1 night

This was a convenient location near the GO station. Everything was ok.

8

Jennifer

30 Sept 2024

·

Stayed 2 nights

Clean hotel. Friendly staff. Close to the GO Station, but limited dining options around by foot.

10

Rebecca

18 Nov 2024

·

Stayed 1 night

We were in the area for the Taylor Swift concert and were very happy with our stay. The hotel is a 10 minute walk to the GO train which was perfect! It was also easily accessible from the 401 and had plenty of parking. The room was clean and quiet. We especially liked that there was no carpet!

8

Peter

20 Apr 2025

·

Stayed 1 night

A good stay and very convenient for the Go train to Toronto.

10

Jeff

24 Sept 2025

·

Stayed 1 night

Excellent clean room walking distance from Oshawa Go station, perfect location for commuting to downtown Toronto

8

Scott Van

11 Sept 2023

·

Stayed 1 night

Fantastic staff, property was as expected for the price. Not much to eat or drink within walking distance.

8

Robert

1 May 2025

·

Stayed 1 night

Proximity to 401 was great and easy to find.

6

Rachel

11 Nov 2024

·

Stayed 2 nights

It is close to the train station so you do hear a lot of background noise.

6

Ernesto

2 Sept 2025

·

Stayed 1 night

The property was clean and the room was spacious. Breakfast was good, albeit with limited choices. Staff was very friendly. My only comment is that the price seemed steep for a small hotel in an industrial area. But perhpaps that is just the market around Toronto.

10

Steve

5 Oct 2025

·

Stayed 1 night

Very convenient location to GO Train Station. Close to 401

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The included breakfast earns frequent praise for being hot and varied, especially waffles, but recurring complaints note cold items, coffee/tea issues, small or crowded seating, and early ending times.

Related guest reviews

8

Karen

4 Jul 2025

·

Stayed 1 night

In Breakfast area no hot water for tea.food options could've been better besides boil eggs and sausages

6

Joe

25 Jul 2025

·

Stayed 2 nights

Breakfast was good first day breakfast ,omelet was good as was everything else. @nd morning was complete disaster. Food was cold, no bagels, no coffee.

8

Michael

29 Jun 2023

·

Stayed 1 night

Hotel was older and the rooms in need of updating, but it was apparent the management is making every effort to keep up the property. Grounds were very nicely kept and the lobby area quite attractive. My biggest issue was the continental breakfast…..while there was an excellent variety of options, most of the “hot items” were luke warm and under cooked at best. Thats my only real gripe. If in the area again I would likely book here again.

8

Alexander

6 Sept 2023

·

Stayed 1 night

Breakfast area too small, but i think they were renovating the current one

10

Mark

11 Nov 2025

·

Stayed 1 night

My room was spotless, the lobby and the halls were very clean and the check-in staff member was very organized and friendly, The morning breakfast meal was excellent with great variety. I would recommend the Best Western Oshawa to anyone. I will stay here again, for sure!

6

Lauren

21 Nov 2025

·

Stayed 1 night

The staff are extremely friendly & it’s a very convenient location to the Go Station. Everything was clean too. However, 24 hours of the day you can hear the CN trains going by which can be a little bit noisy. The breakfast was terrible. I had high expectations based off the other reviews but the hashbrowns were not cooked fully the only thing that was good was the waffles that you make yourself.

4

Cm

22 Nov 2024

·

Stayed 2 nights

it was poor seating for breakfast

6

Janet

28 Sept 2025

·

Stayed 1 night

Room was generally clean but the drain mechanism in the bathroom sink did not work. Breakfast was low quality with stale English muffins and undrinkable coffee.

10

Aminuddin

17 Oct 2025

·

Stayed 3 nights

Clean room, hot breakfast, friendly staff

10

Elie Anne

6 Feb 2026

·

Stayed 1 night

Amazing staff ! Clean room ! The breakfast was plentiful. The coffee was good ! For 120$ this amazing !!

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$97
February	US$101
March	US$102
April	US$102
May	US$112
June	US$131
July	US$136
September	US$99
October	US$116
November	US$111
December	US$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $105	21 $112	22 $112	23 $112	24 $112	25 $173	26 $173
27 $105	28 $111	29 $111	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2 $150	3 $150
4 $111	5 $114	6 $114	7 $114	8 $117	9 $195	10 $179
11 $109	12 $109	13 $114	14 $114	15 $129	16 $211	17 $212
18 $109	19 $114	20 $118	21 $118	22 $114	23 $161	24 $157
25 $110	26 $114	27 $118	28 $114	29 $109	30 $164	31 $181

Best Western Plus Durham Hotel & Conference Centre

Prices for Best Western Plus Durham Hotel & Conference Centre

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Microwave

Standard Room, 2 Queen Beds

Guest reviews of Best Western Plus Durham Hotel & Conference Centre

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Best Western Plus Durham Hotel & Conference Centre

Considering this hotel for your Oshawa trip?

Prices for upcoming dates