Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Yes, pets are allowed in specific rooms only, with a fee of CAD 25 per pet, per night. A pet deposit of CAD 150 is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Burlington, within a 5-minute drive of Lake Ontario and Lil' Monkeys. It is approximately 12.9 miles from McMaster University and 2.3 miles from Paletta Lakefront Park.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available, with access from 7:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CAD 10 per night. Advance request or confirmation may be required for availability.

Quality Hotel Burlington - Comfortable Stays

Average nightly price at Quality Hotel by month, last 12 months (USD)
Month	Average price
January	$86
February	$79
March	$79
April	$80
May	$90
June	$109
July	$106
August	$106
September	$102
October	$93
November	$87
December	$87

What guests think

Across reviews of Quality Hotel, guests frequently praise the friendly, helpful staff, clean and comfortable rooms, and a complimentary hot breakfast with good variety, plus a convenient location just off the highway and a handy restaurant next door.

Families appreciate the small saltwater pool and sauna, though at times the pool is crowded, cool, or temporarily closed. Recurring drawbacks include bathroom maintenance and cleanliness issues (mold, grout, hair), some dated or musty rooms, occasional smoke or odors, noisy air conditioners, and hallway noise from teams or late-night guests. Housekeeping is not daily by default, and disposable breakfast ware bothers some, but overall expect a straightforward, good-value stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Small saltwater pool and a two-person sauna are popular, with extended hours; however, guests sometimes find the pool crowded, cool, or temporarily closed, and a few note odors in the pool shower area.

Related guest reviews

10

Peter

Sep 23, 2025

·

Stayed 2 nights

The hotel is located near QEW highway on Walkers Line but there is absolutely no loud traffic noise. Seperate On site restaurant if you don't know the area for dining (we used to live a few minutes away). Great in-house breakfast selection for either seated or "on the run". Room was very clean, beds super comfortable, tv, microwave, mini fridge and great ac / heat unit with wall control. Closet with hangers provided was nice. Room darkening curtains. There is a swimming pool which is very clean but didn't use due to my schedule. Highly recommend and my family will stay here on our next visit to Burlington visiting friends

10

Gunjan

Dec 29, 2025

·

Stayed 1 night

The breakfast had so much variety. The staff was excellent, rooms were very clean. Pool was nice, sauna is just for 2 people but good enough.

8

lauren

Oct 17, 2025

·

Stayed 1 night

Rooms were clean, staff were awesome! Greeted by every member of staff we saw, the pool was great for kids (saltwater) and not too deep. Breakfast was great, good selection and also good to go items as well.

10

Whitney

Jan 13, 2024

·

Stayed 1 night

The salt water pool and 2 person sauna is a nice touch. Had a great stay! Pancakes were awesome for breakfast!

10

Melissa

Sep 8, 2025

·

Stayed 1 night

Staff were exceptionally friendly. Rooms and hotel were great. Pool area was open extended hours which made for a fun late night swim! Only complaint is that the shower area in the pool smelled strongly of urine.

10

Patricia

Jul 4, 2025

·

Stayed 1 night

Friendly staff, great hot breakfast, quiet, and good price ! Clean heated pool .

10

Kathy

Jul 5, 2025

·

Stayed 1 night

Fast check in, friendly staff, we were offered a home baked cookie at the front desk. Pool was available but still full of kids after 10:00 PM. That was a little disappointing, we wished the pool could have had an adult time to finish off the night. Full breakfast was great in the morning. We liked our room and we would stay again.

10

Alexa

Jun 8, 2025

·

Stayed 1 night

Great price point with good amenities. The water of the pool was a bit cold but we still enjoyed it. There's a sauna with a shower right next to the pool so it's very convenient. Better breakfast than the other hotels that offer complementary breakfast.

8

Tracy

Mar 5, 2023

·

Stayed 1 night

Salt Water pool, wish the sauna was in working order. Great breakfast options

6

ivan

Feb 10, 2026

·

Stayed 1 night

Staff and breakfast was good. Room was clean. But the weird thing with ours was the bed kindof smelled like piss. I smelled it, but my husband didn't. Sad i didnt check that the pool was out of service the whole month including our stay. The other thing would be nice to update is the bed sheets. It definitely looked and felt like it has served it's time.

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Cleanliness

Many reviews highlight very clean rooms and tidy spaces, but cleanliness is inconsistent: repeated reports cite dirty or moldy bathrooms, hair in sinks or tubs, and lingering odors or smoke.

Related guest reviews

10

Dawn

Nov 15, 2025

·

Stayed 2 nights

I was impressed with how very clean the rooms were, everything had a fresh scent to it. Beds were very comfortable with beautiful quality bedding and extra quilt type duvet. Nice mini fridge and microwave and coffee maker with pods. Staff are amazing, very caring.

6

Pavla

Oct 29, 2025

·

Stayed 1 night

Bathroom can use some deep cleaning, tiles, grout etc

10

Dawn

Nov 18, 2025

·

Stayed 2 nights

Excellent. The room had been renovated and was clean, bright and fresh. Very good quality bedding with a quilt-like duvet that kept you warm. Amenities were generous with a mini fridge, microwave, coffees maker with a wonderful supply of coffee and tea pods, etc. Bathroom had soaps, shampoo,conditioner dispensers on shower wall and a lotion dispenser by sink. Convenient and a nice touch.

10

Dawn

Nov 18, 2025

·

Stayed 3 nights

The room was very clean, with nice beds that had good quality bedding.Great amenities, mini fridge, microwave and coffee maker with a supply of coffee and tea pods. I was pleasantly surprised at the convenient supply of small power bars with usb for charging. Bathroom very well stocked with soaps, shampoo, conditioner and even a large lotion dispenser by the sink. Walk in shower was a bonus for me.

2

Sanaz

Dec 3, 2024

·

Stayed 1 night

The room that was assigned to us had a very very dirty bathroom. There was poop and pee splashes on the toilet. Although we were tired and arrived late, we switched to another room. This time bathroom was clean but there was dirt and hair on the pillows and sheets. The coach in the room was covered stains. The room had a good coffee machine.

6

Elie

Aug 20, 2025

·

Stayed 2 nights

The washroom is dirty not clean

6

Diana

Oct 7, 2025

·

Stayed 1 night

good breakfast and nice staff but it is an old grimy hotel with mould and stains all around

4

Dorine

Jun 8, 2025

·

Stayed 2 nights

The staff was kind but when we got to our room it reeked of cigarette smell. We were given a different room that smelled better but it was quite dirty. We found the bathroom was covered in hair. It was on the tub, on the bathroom floor and in the bathroom sink. The bathroom sink was so full of hair that it was clogged and would not drain. We had to get facilities to come and drain it. The fridge in the room also had old food in it from previous customer. It just felt grimy and overlooked. The pictures online when booking didn't look like the same place. We most likely won't stay at Quality Inn hotel again. We're disappointed that we spent money staying somewhere uncomfortably dirty.

6

Steph

Jun 25, 2025

·

Stayed 2 nights

We booked through Expedia. 3 days before arrival I called the hotel and asked if using my VISA Debit card would suffice to pay for the room and deposit. The customer service rep said this was allowed. Upon check in, a different customer service rep stated this was untrue and we would not be able to pay this way. She eventually allowed me to pay the room through my VISA debit and a cash deposit of $150. In the morning I woke up to see black mold through out the bathroom. The shower was disgusting, mold along the grout, baseboards, shower doors, shower head and walls/ceiling. The AC unit was extremely loud but we had no choice but to keep it on due to the hear warnings. TV didn’t connect to wifi so we were only able to watch local cable. Breakfast was fine, eggs weren’t great. But the staff were very friendly and kind to our son. Lobby was beautiful, it’s a shame updates aren’t carried throughout the entire hotel.

10

Adam

Feb 22, 2026

·

Stayed 1 night

Very clean and friendly! My son forgot his water bottle in the breakfast area, and the lovely lady and gentleman working were kind enough to put it aside for him! Thank you, very nice hotel!

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Rooms

Rooms are generally comfortable with very cozy beds; some suites are spacious, and Wi-Fi is reliable and fast. Downsides include dated decor in places, loud or musty HVAC, poor soundproofing or door gaps leading to hallway noise, and occasional maintenance quirks.

Related guest reviews

8

avo

Jul 7, 2025

·

Stayed 1 night

Air conditioner was very noisy but

10

Peter

Aug 2, 2023

·

Stayed 1 night

The only negatives were that the curtains would not overlap so I had to use a pillow to push them closed, there was no TV guide at all, and the bathroom door was incredibly squeaky. Other than that, the place was great!

10

Rising

Jun 2, 2024

·

Stayed 1 night

Great room, great service, easy check in / out. Stable and very fast internet.

8

Deborah

Jan 16, 2026

·

Stayed 1 night

Bed comfortably

6

nancy

Jul 7, 2025

·

Stayed 1 night

Room was clean but room musty smell and old AC unit

10

Suzanne

Jan 6, 2026

·

Stayed 1 night

Room is beautiful big with a kitchen and livingroom

6

Hannah

May 12, 2025

·

Stayed 1 night

Comfy bed. There was gaps around the door to the room though, so alot of noise heard in the room. Overall not a bad room for the rate.

8

Colin

Jul 6, 2025

·

Stayed 1 night

Sound bit too loud with the air conditioner, on and off every 2 mins, make it difficult to sleep.

8

Jane

May 4, 2025

·

Stayed 1 night

The room was large and clean. Beds were comfortable. Mini fridge and microwave in the room were very convenient for us. The kids loved the pool. It was a little small but they had a great time. Like us, there were many people staying at the hotel for various sporting events. There is a significant gap between the door and the frame which let lots of noise into the room from the hallway. There were some people sitting in the hallway talking on speaker phone for many hours in the evening using the outlet just outside our room and we could hear their whole conversation from inside our room. Lots of people were moving between rooms for many hours in the evening, so there was lots of talking and door slamming into the night. This made it difficult for our children to fall asleep and get up early for their competition. Other than the noise, which may have just been this weekend due to the number of sporting events in the area, it was great hotel.

6

Kevin

Oct 16, 2023

·

Stayed 2 nights

Say away from room 209. It’s right by the kitchen and extremely noise as of 6am. The staff was great helping find a better room and the upgraded us to the penthouse but even that was a very dated looking room. Beds and pillows were comfortable though.

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Service

Service is widely praised as friendly, helpful, and accommodating at check-in and throughout stays. A minority report lapses such as inconsistent communication, occasional rudeness, slow responses, and noise or safety issues not handled promptly.

Related guest reviews

8

William

Feb 26, 2025

·

Stayed 1 night

One of the check-in clerks was noticeably rude.

10

Randy

Nov 19, 2025

·

Stayed 1 night

Great hotel and staff

4

Peter

Apr 17, 2023

·

Stayed 1 night

Fire alarm went off at the property early in the morning. No strobe flashing fire alarm lights in my room. Staff knew I was deaf didn't send anyone to check on me. Found out seeing people milling outside. Want money back

10

Cynthia

Aug 6, 2025

·

Stayed 1 night

The staff when I walked in were very friendly. My room was clean, with a very comfy bed. Would absolutely stay here again.

4

Giuseppe

May 28, 2025

·

Stayed 1 night

At 8am the hotel cleaning ladies were yelling and swearing in the hallways. I had kids with me and this is not acceptable. I told the front desk and they did not show any consideration.

10

Kayleigh

Mar 10, 2024

·

Stayed 1 night

The gentleman at the front desk was extremely accommodating and friendly during my check in and check out (March 9-10). He always addressed my presence, even when with another customer which is appreciated.

10

Amy

Sep 23, 2025

·

Stayed 2 nights

Amazing Staff and great location!

6

Janice

Apr 15, 2023

·

Stayed 1 night

Reserve two nights with two different providers. Were told at the check in that there would be no problem. The next day try to get in but the door pass didn t work. Were told at the front desk that the room must be paid. The front desk lady was very rude and didn t check in file that the credit card was there.

10

TED J

Aug 24, 2023

·

Stayed 3 nights

This is the 3rd time we have stayed at this Quality Hotel! Location is great for us as easy access to Burlington restaurants, shopping, amenities, Family, highways to get to Toronto, Niagara on the Lake, Niagara Falls. Friendly staff, clean rooms, good breakfast (though need to improve on the coffee), easy parking, reliable WiFi.

10

Micheala

Sep 9, 2025

·

Stayed 1 night

staff was very friendly and helped with my booking issues

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Location

Just off the highway, the location is convenient for trips to Toronto, Niagara, and local errands, with a well-liked restaurant next door. Despite the road, several note minimal traffic noise; a few found little to do within walking distance.

Related guest reviews

10

Peter

Sep 23, 2025

·

Stayed 2 nights

The hotel is located near QEW highway on Walkers Line but there is absolutely no loud traffic noise. Seperate On site restaurant if you don't know the area for dining (we used to live a few minutes away). Great in-house breakfast selection for either seated or "on the run". Room was very clean, beds super comfortable, tv, microwave, mini fridge and great ac / heat unit with wall control. Closet with hangers provided was nice. Room darkening curtains. There is a swimming pool which is very clean but didn't use due to my schedule. Highly recommend and my family will stay here on our next visit to Burlington visiting friends

10

Sean

May 12, 2025

·

Stayed 6 nights

Really enjoyed our stay here. Great location, just next to the highway with links to Toronto and Niagara. Clean hotel, with a basic yet plentiful breakfast. Nearby, there’s a couple of bars/restaurants in walking distance

10

Bonnie

Nov 18, 2025

·

Stayed 1 night

The hotel was exactly what we needed it to be. We had a good night at Jake’s next door and an early morning departure. We had a really nice breakfast before we left.

8

Georg

Apr 18, 2023

·

Stayed 1 night

Conveniently located off Walkers Line by the 403

10

Mary

May 9, 2023

·

Stayed 2 nights

The staff was fabulous! The hot breakfast was really good and convenient. Although the bed worried us, it ended up be nothing to worry about. We went to the restaurant next door, but there isn't anything to do outside the hotel within walking distance, if that's what people are looking for. It's an older hotel so rooms are quiet, but a little small. There is a fridge and a microwave in the room. Room blackening worked well! Room and bathroom were clean. Price was good. For us, the location was great. We had an event in St. Catharines followed by an event in Vaughn the next day.

10

Chris

May 8, 2025

·

Stayed 2 nights

Liked convenient location .

8

Pamela Corbiell

Mar 4, 2025

·

Stayed 1 night

Easy access to GO train..lots to do in area

10

Jessica

Mar 26, 2025

·

Stayed 2 nights

Nice and close off the highway.

10

Amy

Sep 23, 2025

·

Stayed 2 nights

Amazing Staff and great location!

8

John

Oct 29, 2024

·

Stayed 1 night

Convenient location near highway.

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Dining

Complimentary hot breakfast draws frequent praise for variety and taste, with bacon or pancakes a highlight; several note occasional cold or mediocre egg items and dislike the single-use plates and cutlery. Jake’s restaurant next door is a well-liked option.

Related guest reviews

8

Olga

Oct 5, 2025

·

Stayed 4 nights

The property was adequate, clean and quiet. The staff were very friendly and helpful. The breakfast area was nice, clean and had a variety of breakfast items. We stayed here 2 years ago and everything is the same. The only negative this year is the hot breakfast items that were sometimes cold and not very appealing.

10

Bonnie

Nov 18, 2025

·

Stayed 1 night

The hotel was exactly what we needed it to be. We had a good night at Jake’s next door and an early morning departure. We had a really nice breakfast before we left.

10

Gunjan

Dec 29, 2025

·

Stayed 1 night

The breakfast had so much variety. The staff was excellent, rooms were very clean. Pool was nice, sauna is just for 2 people but good enough.

10

Lyn

Feb 24, 2023

·

Stayed 2 nights

Easy check in. Nice clean hotel and very quiet. The beds are oh so comfortable i didnt want to get up. Breakfast is very good as well, lots of selections, feom toast, bagels, muffins, hot and cold cereal, bacon, eggs, waffles and of course all the usual breakfast beverages. Would definitely recommend staying here.

8

Jennifer

Oct 23, 2025

·

Stayed 3 nights

Very good with plenty of options

10

Gemma

Oct 28, 2025

·

Stayed 2 nights

Clean room, friendly and efficient staff, excellent breakfast

10

DANIEL

Oct 30, 2025

·

Stayed 1 night

Hot breakfast was pretty good and had bacon regularly. Jake’s seafood restaurant is right beside and the food there is great, a good bonus to stay there.

10

Allan

Nov 9, 2025

·

Stayed 1 night

The breakfast was well layed out but they had powdered eggs and plastic utensils. Bacon and potatoes were very good as with the coffee

10

DAWN

Oct 6, 2025

·

Stayed 1 night

Great place to stay. Breakfast has good selection.

10

SAMAN

Jun 2, 2025

·

Stayed 3 nights

Clean, comfortable and with friendly staff. However, regarding sustainability and eco-friendliness, it is terrible. Every morning, huge amount of garbage is produced in this place. Whatever you might need for breakfast is available in single use plastic containers. The utensils are also plastic and thrown in the garbage. I hope they will do something to improve the situation and go grean.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $103	2 $86	3 $86	4 $86	5 $86	6 $109	7 $109
8 $80	9 $92	10 $92	11 $87	12 $90	13 $104	14 $104
15 $81	16 $86	17 $86	18 $86	19 $86	20	21
22	23	24	25 $123	26 $123	27 $112	28 $111
29 $84	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
		1 $88	2 $95	3 $112	4 $126	5 $126
6 $95	7 $93	8 $95	9 $94	10 $101	11 $123	12 $126
13 $92	14 $94	15 $93	16 $95	17 $95	18 $110	19 $110
20 $85	21 $91	22 $94	23 $95	24 $99	25 $100	26 $107
27 $89	28 $97	29 $95	30 $97	31 $113

Quality Hotel

Prices for Quality Hotel

Monthly average prices

About this property

Location

Room options

Business Room, 1 King Bed

Business Room, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Standard Double Room, 2 Double Beds

Standard Room, 2 Queen Beds

Guest reviews of Quality Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Hotel

Considering this hotel for your Burlington trip?

Prices for upcoming dates