Is parking available at the property?

Yes, parking is available on-site and is free of charge.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekends from 7:00 AM to 1:00 PM for a fee of approximately MXN 150 to 220 per person.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Is there an airport shuttle service available?

Yes, an airport shuttle service is available for a fee of MXN 400 per vehicle (maximum occupancy 4). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The property is centrally located in Chiapa de Corzo, within a 10-minute drive of Canon del Sumidero National Park and Chiapa de Corzo Plaza. It is approximately 0.3 km from Chiapa de Corzo Plaza and 1.4 km from Templo de Santo Domingo de Guzmán.

Does the property have a swimming pool?

Yes, the property has an outdoor swimming pool that is seasonal.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs, and any requests for additional bedding may require advance notice.

Hotel La Ceiba

What guests think

At Hotel La Ceiba, travelers highlight the lush tropical gardens, tranquil atmosphere, and walkable location near the zócalo and Sumidero Canyon boats, plus simple, comfortable rooms that suit short stays and layovers.

Amenities include a pleasant pool and evening bar, and staff can help arrange tours and transport. Common drawbacks are inconsistent hot water, mosquitoes, occasional cleanliness lapses (such as cockroaches or musty towels), and Wi‑Fi that can be unreliable or limited to common areas. Several reviews also note the restaurant serves good breakfast and lunch but closes midafternoon, leaving limited on‑site dining later. Expect a charming, low‑key stay centered on gardens and location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lush gardens, a pleasant pool, and an evening poolside bar are praised; onsite/locked parking is noted. Downsides include a cold or leaf‑strewn pool.

Related guest reviews

10

chantel

22 Jun 2025

·

Stayed 2 nights

Beautiful gardens, decent food at restaurant, pretty pool, convenient location

10

Erika

1 Jan 2023

·

Stayed 19,357 nights

Gorgeous gardens, amazing pool, very kind and helpful staff ( we had several needs arise!), locked parking - great location to walk around. Super deal.

10

Jorge

11 Nov 2023

·

Stayed 1 night

Very clean nice big rooms a few blocks from malecón beautiful gardens

10

Robert

13 Nov 2024

·

Stayed 1 night

Nice place with pool!

10

Ernesto Alonso

16 Jun 2025

·

Stayed 2 nights

Todo bien, un lugar muy tranquilo y con bastante vegetación... Llevar repelente porque hay muchos mosquitos. En cuanto a los cócteles, muy ricos la verdad y bien servidos. Limpieza del hotel en general bueno. La regadera en el cuarto no tiene puerta, ni cortina por lo que sale mucha agua y el baño queda muy mojado a pesar de ser piso de piedra.

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10

Robert

13 Nov 2024

·

Stayed 1 night

Very nice. Beautiful garden. Nice pool. Good location.

6

Beatriz

3 Apr 2024

·

Stayed 1 night

Tiene alberca lo cual se agradece por el clima tan caluroso, sólo que arriba de esta hay un árbol que no deja de tirar ramas, flores, hojas por lo cual no permanece limpia, sales con el cabello leño de flores, hojas o ramas, mi sugerencia es podarlo un poco o en su defecto poner una malla para que no caiga a la alberca, los colchones de las habitaciones nada cómodos, me pareció un poco elevado e costo del desayuno para lo que es, y lo peor es que nos bañamos y salimos al cañón dejamos una toalla secando y regresando pusimos una mochila encima cuando dejamos la habitación de manera inmediata fueron a revisar la habitación y nos dijeron que habíamos manchado la toalla (era tierra) que la teníamos que pagar y podíamos llevarnos esa toalla era una toalla deshilachada y vieja y ni siquiera siguieron su protocolo de lavado, no se supone que utilizan líquidos para blanquear sus toallas? Fue un momento incómodo, mi novio fue al baño de la excepción y tuvo que lavar la toalla :/

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10

MARIANA

29 Oct 2023

·

Stayed 1 night

Muy bonito hotel, solo la alberca fria. Excelente ubicacion, a dos cuadras del centrito del pueblo. Lleno de vegetacion, la ambientación del hotel es preciosa

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10

Pedro

31 Oct 2025

·

Stayed 2 nights

Staff was extremely friendly and hospitable. Rooms were clean large bathroom with hot water and strong pressure. The place is cozy and traditional. The dining area is beautiful and delicious food. The pool bar has a majestic vive with snacks and drinks.

10

Ernesto Alonso

31 Mar 2024

·

Stayed 2 nights

Hotel muy agradable con mucha vegetación. La alberca estaba frí ay no tiene calentador pero para le calor que estuvo haciendo creo que estuvo bien. El WC tenía una figa y nos cambiaron de habitación sin problema alguno. El horario del restaurante sí deja mucho qué desear, cierra a las 3pm, y la cafetería que abre a las 3pm no tiene gran variedad, por lo que se recomienda comer fuera después de las 3pm. Faltan lugares dentro de la habitación para colgar ropa húmeda.

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Cleanliness

Many guests find rooms and grounds clean, but recurring reports mention musty towels, insects (cockroaches and mosquitoes), and occasional room or bathroom maintenance issues.

Related guest reviews

6

ADDY DEL CARMEN

8 Jul 2024

·

Stayed 3 nights

Al llegar excelente recibimiento, pero como es como un hotel con muchas plantas y es excelente eso requiere de estar limpiando bien las habitaciones y fumigar había moscos y lo peor fue encontrar en la cama no sé si era una culebra pequeña o un gusano. Pero se movía como culebra. Solo les falta consientizar a las de la limpieza de hacerlo bien y la jefa de camareras estar supervisando. Gracias

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6

Marisela

30 Mar 2025

·

Stayed 4 nights

La habitación que me dieron estaba sucia, incluyendo el baño, la regadera no servía y tampoco había agua caliente. La TV tampoco funcionaba, había cucarachas y el aire acondicionado no funcionaba bien.

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10

Alexandra Guadalupe

4 Jan 2026

·

Stayed 1 night

Excelente hotel, cerca del embarcadero para los tours al cañon del sumidero , el desayuno esta rico , el unico detalle es que las toallas olian a humedad pero te las remplazan entonces 5 estrtellas

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10

Jorge

11 Nov 2023

·

Stayed 1 night

Very clean nice big rooms a few blocks from malecón beautiful gardens

6

Janett

20 Feb 2024

·

Stayed 2 nights

Una propiedad antigua, que es hermosa en sus areas verdes, sin embargo le hace falta mantenimiento a los cuartos, fallaba la instalación de la luz del baño, encontramos al llegar una cucaracha muerta en el tocador, el personal amable y la ubicacion muy buena con estacionamiento accesible.

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10

Timothy

25 Feb 2024

·

Stayed 1 night

Great staff. Clean well maintained hotel. Great food.

8

Angelina

11 May 2024

·

Stayed 5 nights

Cómodo,limpio con plantas muy bellas,comida muy buena y café exquisito,muy amables en la recepción,todos muy atentos.

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10

Maria

25 Mar 2025

·

Stayed 8 nights

service was amazing, beautiful property. Housekeeping was excellent everyday. restaurant food was amazing as well.

2

Elizabeth

2 Dec 2022

·

Stayed 19,323 nights

They only gave us 1/2 of toilet paper the room did not look clean, towels look brown and they were white. Pillow smelled dirty and the sheets did too.

10

Evangelina

11 Oct 2025

·

Stayed 2 nights

Super cute place to stay. Everything is at walking distance. Super clean and comfortable beds

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Rooms

Rooms are simple, spacious and generally quiet, with effective air conditioning and rustic, slightly dated décor. Repeated negatives include inconsistent hot water, no in‑room phones, and mixed bed comfort; Wi‑Fi reliability varies by room or common areas.

Related guest reviews

10

Cristin

3 Feb 2024

·

Stayed 2 nights

What a wonderful hotel, beautiful property and spacious rooms. In the corner of town, easily walkable to everything this magical city is.

6

Ricardo

9 Jul 2023

·

Stayed 5 nights

The vegetation and general style of the hotel were unique and incredibly beautiful. Great for pictures! The amenities were quite lacking. The hotel does not accept credit card payment for anything but the actual hotel and the restaurant. You cannot pay tours, taxis, purchase items, or even add tip to staff services with credit/debit cards. You’re forced to either carry cash at all times or constantly seek out an ATM machine, with added fees. Also, there are no in-room phones to call the lobby, no iron or ironing board, no hand/body cream, and there is sometimes no hot water, luke-warm at best. For a small village stay, the hotel is good, but it definitely does not provide some basic comforts.

6

Manuel

1 Jul 2024

·

Stayed 2 nights

It’s a nice hotel with a pool and a beautiful garden. In the restaurant was decent. My concerns, however, were that the shower did not have hot water, lukewarm at best and it took forever for it to get slightly warm. And the hotel room needed to be locked from the inside and out with a key. This felt like a fire hazard of sorts. Also, The room did not have a phone.

10

Tiffany N

14 Dec 2025

·

Stayed 1 night

Un hotel muy silencioso, cómodo y pintoresco - los colores, la madera, etc. Está bien cuidado y a tan solo media hora del aeropuerto. Nos gustó la alberca. Todas las personas que nos atendieron fueron amables. Sólo recomiendo que lleven ropa para frío para dormir. Se pone bastante fresco en la habitación y no dan colchas, solamente sábanas.

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8

Ted

15 Jan 2024

·

Stayed 1 night

Good experience. Good bed, fast WiFi, clean bathroom. Very good breakfast

6

Marisela

30 Mar 2025

·

Stayed 4 nights

La habitación que me dieron estaba sucia, incluyendo el baño, la regadera no servía y tampoco había agua caliente. La TV tampoco funcionaba, había cucarachas y el aire acondicionado no funcionaba bien.

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6

Alejandro

9 Jan 2023

·

Stayed 1 night

Mala experiencia, no tiene wifi, no shampoo para el baño, camas muy incomodas, demasiado ruido

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10

Owen Gerard

10 May 2025

·

Stayed 3 nights

It was a very nice stay , the room was well maintained and AC unit worked excellent. The garden area is lovely and manicured daily, we enjoyed the restaurant, opens a little after 7 which was perfect for coffee/ juice overlooking the beautiful plant garden. You can tell they care which is why would definately return to this hotel.

10

José Román

27 Jul 2025

·

Stayed 2 nights

La llegada al hotel y el recibimiento fue bueno. Tenían mi reservación sin ningún problema. Me tocaron tres habitaciones en la primera planta en la primera noche dos de las habitaciones no tuvieron agua caliente, no hay teléfono en la habitación a si que tuve que marcar desde mi celular a la recepción, después de varios intentos intentos recurrieron a mi habitacion. Se Argumentó es que teníamos que esperar más tiempo para que saliera el agua caliente, la habitación le falta un poco de iluminación. Además de agregarle unas cortinas blackout.

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10

Steven

15 Feb 2025

·

Stayed 1 night

Perfect layover and transition from Tuxla airport to San Cristobal. Spent two nights and was very quiet and comfortable.

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Service

Staff are widely described as friendly, helpful and accommodating, assisting with tours and airport transport and offering smooth check‑ins. A few guests report slow responses or unhelpful interactions and disputes over towel charges.

Related guest reviews

8

Monica

2 Jul 2022

·

Stayed 1 night

Overall, a nice stay but I was disappointed because the maids didn’t change my towels and they are supposed to. And at check out they tried to charge me for a stain on the towel.

8

Andy

1 Dec 2024

·

Stayed 2 nights

Hotel was nice. Great location, beautiful gardens. Front desk girl is very young and honestly quite useless at her job. Most clients are bothering her and taking her away from her phone

8

Lea

2 Dec 2024

·

Stayed 1 night

muy bien llegamos las personas fueron muy amables. ni ofrecieron tours para el cañón del sumidero.

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10

Mariana

23 Dec 2024

·

Stayed 2 nights

Excelente servicio, no dudaría volver a hospedarme con ustedes, gracias ❤️

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8

Bonnie

27 Oct 2023

·

Stayed 2 nights

The accommodations and location were great. The only problem was in arranging an airport transfer. I contacted the hotel 6 or 7 times over a period of 6 weeks until I was able to get a response.

10

sherry

3 Aug 2025

·

Stayed 1 night

It's a beautiful lush property, walking distance from the center and the river. They're very helpful with arranging transport to the airport or anywhere. The restaurant is very nice and they have an outside bar by the pool that's open at night for coffee, drinks and snacks.They've done some refurbishing to the rooms, they're simple and clean with great AC and wifi. I've stayed there a number of times through the years and it's always been a wonderful retreat in Chiapa de Corzo!

10

Caroline

17 Mar 2025

·

Stayed 1 night

Arrived early and staff accommodated by providing room. Reception friendly and helpful.

6

Beatriz

3 Apr 2024

·

Stayed 1 night

Tiene alberca lo cual se agradece por el clima tan caluroso, sólo que arriba de esta hay un árbol que no deja de tirar ramas, flores, hojas por lo cual no permanece limpia, sales con el cabello leño de flores, hojas o ramas, mi sugerencia es podarlo un poco o en su defecto poner una malla para que no caiga a la alberca, los colchones de las habitaciones nada cómodos, me pareció un poco elevado e costo del desayuno para lo que es, y lo peor es que nos bañamos y salimos al cañón dejamos una toalla secando y regresando pusimos una mochila encima cuando dejamos la habitación de manera inmediata fueron a revisar la habitación y nos dijeron que habíamos manchado la toalla (era tierra) que la teníamos que pagar y podíamos llevarnos esa toalla era una toalla deshilachada y vieja y ni siquiera siguieron su protocolo de lavado, no se supone que utilizan líquidos para blanquear sus toallas? Fue un momento incómodo, mi novio fue al baño de la excepción y tuvo que lavar la toalla :/

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10

Maria

25 Mar 2025

·

Stayed 8 nights

service was amazing, beautiful property. Housekeeping was excellent everyday. restaurant food was amazing as well.

10

Pedro

31 Oct 2025

·

Stayed 2 nights

Staff was extremely friendly and hospitable. Rooms were clean large bathroom with hot water and strong pressure. The place is cozy and traditional. The dining area is beautiful and delicious food. The pool bar has a majestic vive with snacks and drinks.

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Location

Walkable to the zócalo, river/malecón and Sumidero Canyon boats, and convenient for airport transfers or stops en route to San Cristóbal. Many appreciate the quiet setting near the center.

Related guest reviews

10

Liliana Yasmín

22 Jul 2025

·

Stayed 4 nights

El hotel La Ceiba es perfecto para descansar después de los tours que se realizan en la zona. A solo 2 cuadras del zócalo, 16 min de Tuxtla y poco más de media hora tanto de San Cristóbal como del aeropuerto. Nos gustó mucho porque tiene el ambiente Chiapaneco que esperas encontrar sin perder la comodidad: muy amplio, y sus jardines son una delicia con toda esa variedad infinita de plantas. Me encantó la alberca! La habitación que nos tocó estaba impecable. No tuvimos ruidos externos a pesar de que estaban componiendo la calle de a lado. El restaurante ofrece platillos para todos los gustos, incluida la comida típica. Mi único comentario es el horario de servicio, solo hasta las 3 pm si bien tiene su bar-cafetería que te da lo básico. Nos encantó la amabilidad chiapaneca del servicio, especialmente de la recepción. Muy recomendable.

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10

Maria Dolores

6 Apr 2024

·

Stayed 3 nights

Increíble sus instalaciones .. muy céntrico es fácil llegar a pie a los lugares .. muy tranquilo por las noches

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10

Cristin

3 Feb 2024

·

Stayed 2 nights

What a wonderful hotel, beautiful property and spacious rooms. In the corner of town, easily walkable to everything this magical city is.

10

chantel

22 Jun 2025

·

Stayed 2 nights

Beautiful gardens, decent food at restaurant, pretty pool, convenient location

10

Ted

23 Apr 2023

·

Stayed 1 night

Good beds, nice facilities, easy walking to center.

10

Alexandra Guadalupe

4 Jan 2026

·

Stayed 1 night

Excelente hotel, cerca del embarcadero para los tours al cañon del sumidero , el desayuno esta rico , el unico detalle es que las toallas olian a humedad pero te las remplazan entonces 5 estrtellas

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10

Jorge

11 Nov 2023

·

Stayed 1 night

Very clean nice big rooms a few blocks from malecón beautiful gardens

10

Janett

9 Jul 2024

·

Stayed 1 night

Buena ubicación

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10

Steven

15 Feb 2025

·

Stayed 1 night

Perfect layover and transition from Tuxla airport to San Cristobal. Spent two nights and was very quiet and comfortable.

10

Evangelina

11 Oct 2025

·

Stayed 2 nights

Super cute place to stay. Everything is at walking distance. Super clean and comfortable beds

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Dining

Breakfast and lunch receive good feedback for taste and setting in the garden, with a bar available for drinks. Several reviews note the restaurant closes around 3 pm, so evening on‑site dining is limited.

Related guest reviews

8

Oskar

10 Mar 2024

·

Stayed 2 nights

We enjoyed our stay in the beautiful garden. The accommodations are a bit outdated, but price quality was balanced. Great restaurant in the garden.

8

Miguel

14 Jun 2025

·

Stayed 3 nights

Un hotel adecuado si visitas Chiapa de Corzo. El hecho de que el restaurante no esté abierto todo el día hace que uno tenga que salir del lugar. Por lo anterior, el estar relajado todo el día en el lugar, no es opción.

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8

Ted

15 Jan 2024

·

Stayed 1 night

Good experience. Good bed, fast WiFi, clean bathroom. Very good breakfast

8

Cynthia Tatiana

16 Jun 2024

·

Stayed 1 night

Lo que no me gustó es que cierran el restaurante del hotel a las 3 de la tarde

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10

sherry

3 Aug 2025

·

Stayed 1 night

It's a beautiful lush property, walking distance from the center and the river. They're very helpful with arranging transport to the airport or anywhere. The restaurant is very nice and they have an outside bar by the pool that's open at night for coffee, drinks and snacks.They've done some refurbishing to the rooms, they're simple and clean with great AC and wifi. I've stayed there a number of times through the years and it's always been a wonderful retreat in Chiapa de Corzo!

8

Verónica

27 Jan 2025

·

Stayed 3 nights

En general esta bien solo falta mas servicios de restaurante porque solo hay servicio de desayuno

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10

Maria

25 Mar 2025

·

Stayed 8 nights

service was amazing, beautiful property. Housekeeping was excellent everyday. restaurant food was amazing as well.

8

Silvia

15 Apr 2024

·

Stayed 2 nights

The breakfast was really good

10

Pedro

31 Oct 2025

·

Stayed 2 nights

Staff was extremely friendly and hospitable. Rooms were clean large bathroom with hot water and strong pressure. The place is cozy and traditional. The dining area is beautiful and delicious food. The pool bar has a majestic vive with snacks and drinks.

10

Ernesto Alonso

31 Mar 2024

·

Stayed 2 nights

Hotel muy agradable con mucha vegetación. La alberca estaba frí ay no tiene calentador pero para le calor que estuvo haciendo creo que estuvo bien. El WC tenía una figa y nos cambiaron de habitación sin problema alguno. El horario del restaurante sí deja mucho qué desear, cierra a las 3pm, y la cafetería que abre a las 3pm no tiene gran variedad, por lo que se recomienda comer fuera después de las 3pm. Faltan lugares dentro de la habitación para colgar ropa húmeda.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $66	7 $58
8 $55	9 $56	10 $54	11 $53	12 $54	13 $76	14
15 $71	16 $71	17 $58	18 $55	19 $55	20 $58	21 $58
22 $58	23 $58	24 $59	25 $58	26 $56	27 $62	28 $59
29 $61	30 $59

Su	Mo	Tu	We	Th	Fr	Sa
		1 $59	2 $59	3 $55	4 $62	5 $58
6 $59	7 $63	8 $65	9 $65	10 $65	11 $64	12 $64
13 $65	14 $65	15 $63	16 $56	17 $65	18 $65	19 $65
20 $59	21 $65	22	23	24 $65	25 $66	26 $59
27 $66	28 $65	29 $65	30 $65	31 $63

Hotel La Ceiba

About this property

Location

Room options

Double Room

Guest reviews of Hotel La Ceiba

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel La Ceiba

Prices for upcoming dates