Name: NH Coatzacoalcos
Address: Avenida de las Palmas, 2, Coatzacoalcos, Veracruz, Mexico, Coatzacoalcos, Veracruz, Mexico
Rating: 6.63

Guest reviews

6.6

Pleasant

Based on 305 verified reviews

Who stays here?

Business

66%

Couple

8%

Family

20%

Group

2%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At NH Coatzacoalcos, travellers praise the courteous staff, spacious rooms, and convenient location near shops, but many note the hotel feels old, with noisy or weak air conditioning, unreliable elevators, and visible wear that signals a need for maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

carlos

17 Mar 2026

·

Stayed 2 nights

Everything was great only need switch the coffee brand because tastes like old and burned

10

patricia

31 Jan 2026

·

Stayed 3 nights

Todo excelente !!!!

6

JOSE ANTONIO

22 Jan 2026

·

Stayed 1 night

Terrible!!

4

Yesica

12 Jan 2026

·

Stayed 1 night

My reservation had to be reentered in system. I requested a king or queen single bed. The attendant asked which I preferred double or 1 bed. I replied. One bed. Gave me the key and it was a double bed room. I went down to clear it up. She gave me a king bed but the ac had a wet towel under it. Only had one towel for my husband and I. It was not a great check in. Towels were not very white. Bathtub was a bit slippery could use a plastic shower mat option. Which didn’t.

6

Andrew

7 Jan 2026

·

Stayed 1 night

This hotel is over-priced and low-quality. While the staff was nice, the property was run-down and faulty.

Avenida de las Palmas, 2, Coatzacoalcos, Veracruz, Mexico

Location

When you stay at NH Coatzacoalcos in Coatzacoalcos, you'll be in the business district, within a 15-minute walk of Veracruzana University and Pemex Petrochemical General Office. This hotel is 0.7 mi (1.1 km) from Malecon de Coatzacoalcos and 1.3 mi (2.1 km) from Playa Sol Apartment Murals.

Veracruzana University(0.5 Miles)

Pemex Petrochemical General Office(0.6 Miles)

Malecon de Coatzacoalcos(0.6 Miles)

Centro de Convenciones Coatzacoalcos(1.1 Miles)

Playa Sol Apartment Murals(1.2 Miles)

Playa Sol Children's Park(1.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 17:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

A buffet breakfast is served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee, approximately MXN 295 to 325 for adults and children.

Yes, pets are allowed with a fee of MXN 450 per pet, per night. Service animals are exempt from fees. Guests must provide the pet's health certificate at check-in.

Check-in is from 3:00 PM to 5:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility and pool access features are not provided.

The hotel is located in the business district, within a 15-minute walk of Veracruzana University and Pemex Petrochemical General Office. It is 0.7 mi (1.1 km) from Malecon de Coatzacoalcos and 1.3 mi (2.1 km) from Playa Sol Apartment Murals.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

NH Coatzacoalcos

Amenities

Property description

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