Na Balam Hotel
317 USD
a notte
Media per novembre
Prezzi per Na Balam Hotel
Seleziona le date per controllare prezzi e disponibilità
317 USD
a notte
Media per novembre
Prezzi medi mensili
Presso Na Balam Hotel, il prezzo per notte è in media di 148 USD nel mese più economico (settembre) e di 741 USD nel mese più caro (aprile), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 313 USD |
| febbraio | 545 USD |
| marzo | 329 USD |
| aprile | 741 USD |
| maggio | 234 USD |
| giugno | 196 USD |
| luglio | 251 USD |
| agosto | 229 USD |
| settembre | 148 USD |
| ottobre | 152 USD |
| novembre | 317 USD |
| dicembre | 266 USD |
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nov · 317 USD
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Prezzo più alto: aprile (circa 741 USD)
Prezzo più basso: settembre (circa 148 USD)
Informazioni su questa struttura
Avrai a disposizione molti servizi ricreativi, tra cui una piscina all'aperto, nonché una terrazza e un giardino da dove potrai ammirare il paesaggio. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi per matrimoni e l'assistenza...
Servizi
Avrai a disposizione molti servizi ricreativi, tra cui una piscina all'aperto, nonché una terrazza e un giardino da dove potrai ammirare il paesaggio. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi per matrimoni e l'assistenza per la prenotazione di tour e biglietti.
Servizi per le aziende
Potrai usufruire di personale poliglotta e una cassetta di sicurezza presso la reception. Pagando un supplemento, potrai usufruire di una navetta da e per l'aeroporto su richiesta e una navetta per il terminal dei traghetti.
Ristorazione
Na Balam Hotel ospita un ristorante. Rinfrescati con un drink a fine giornata, approfittando della disponibilità di un bar/lounge e un bar sulla spiaggia.
Camere
Soggiorna in una delle 21 camere della struttura, complete di TV a schermo piatto. La TV con canali via satellite è l'ideale per concedersi un po' di svago. I bagni dispongono di doccia, set di cortesia gratuiti e asciugacapelli. I comfort includono casseforti e acqua minerale gratuita, mentre le pulizie sono eseguite tutti i giorni.
Posizione
Soggiornando presso Na Balam Hotel di Mujeres (Centro - Supmza 001), ti troverai a pochi passi da Spiaggia Nord e da El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc. Questo hotel per famiglie dista 1 km da Terminal Marítima Isla Mujeres e 23,8 km da Spiaggia di Langosta.
Nelle vicinanze
Spiaggia Nord(0.1 miglia)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 miglia)
Cimitero di Isla Mujeres(0.3 miglia)
Miguel Hidalgo(0.3 miglia)
Faro di Punta Norte(0.4 miglia)
Terrazza Panoramica Parador Fotográfico(0.4 miglia)
Galleria d'Arte Aztlán Galería(0.5 miglia)
Spiaggia El Cocal(0.5 miglia)
Terminal Marítima Isla Mujeres(0.6 miglia)
Parco Naturale Garrafón(1.3 miglia)
Casa Crayola(2.5 miglia)
Dimora storica Hacienda Mundaca(3.5 miglia)
Spiaggia di Shark(4.1 miglia)
Parco Acquatico Parque de los Sueños(4.4 miglia)
Isola delle Bottiglie Galleggianti Joysxee Yland(4.6 miglia)
L'aeroporto internazionale più vicino è Aeroporto Internazionale di Cancún (CUN)(21.8 miglia)
Personale multilingue
Cassetta di sicurezza
Noleggio biciclette
Giardino
Immersioni subacquee
Pesca
Posizione
Calle Zazil-ha No. 118, Centro - Supmza 001, Mujeres, Isla Mujeres, Quintana Roo, Messico
Spiaggia Nord (0.1 miglia)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 miglia)
Cimitero di Isla Mujeres (0.3 miglia)
Miguel Hidalgo (0.3 miglia)
Faro di Punta Norte (0.4 miglia)
Terrazza Panoramica Parador Fotográfico (0.4 miglia)
Opzioni camera
9
Doppia Superior, 1 letto king con divano letto, vista piscina
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 1 Divano Letto
Posti letto: 2
689 ft²
BalconeAria condizionataSoggiorno separatoBagno privato
8
Two Bedroom Suite
Dettagli della camera
2 Letti Matrimoniali Extra Large
Posti letto: 5
1119 ft²
Zona pranzo separataAria condizionataSoggiorno separatoBagno privato
22
Poolside Room
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
581 ft²
Aria condizionataBagno privatoCulla (gratis)
7
Poolside Suite
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 2 Letti Matrimoniali Alla Francese
Posti letto: 6
732 ft²
Aria condizionataBagno privatoTV
Recensioni degli ospiti su Na Balam Hotel
8.3
Molto buono
Sulla base di 881 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
2%
In coppia
61%
Famiglia
27%
Gruppo
7%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Da numerose recensioni, l'hotel Na Balam è elogiato per la sua posizione tranquilla, immersa nel verde, a pochi passi da Playa Norte, l'accesso incluso al beach club con lettini riservati e il personale cordiale, sebbene le camere siano semplici e alcune strutture un po' datate.
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Cosa pensano gli ospiti
Da numerose recensioni, l'hotel Na Balam è elogiato per la sua posizione tranquilla, immersa nel verde, a pochi passi da Playa Norte, l'accesso incluso al beach club con lettini riservati e il personale cordiale, sebbene le camere siano semplici e alcune strutture un po' datate.
Tra gli aspetti negativi più comuni ci sono il rumore notturno proveniente dalla strada o dai locali, letti molto rigidi e occasionali problemi di acqua calda o pressione dell'acqua. Gli ospiti apprezzano spesso la colazione inclusa dall'altra parte della strada e il servizio in spiaggia, anche se la varietà e la velocità della colazione, così come la piscina in ombra o la jacuzzi non molto calda, ricevono pareri contrastanti. Nel complesso, aspettatevi una base semplice e rilassante vicino alla spiaggia migliore dell'isola, piuttosto che un soggiorno di lusso.
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Servizi
L'accesso al beach club dell'hotel consociato con lettini riservati è un grande vantaggio, e la proprietà include una piccola piscina, una jacuzzi e servizi di yoga o spa. I pareri sull'area piscina (spesso in ombra o nuvolosa) e sulla temperatura della jacuzzi sono contrastanti; alcuni notano anche l'assenza di una reception.
Recensioni degli ospiti correlate
10
Charles
13 giu 2025
·
Soggiorno di 5 notti
Great location, beach club was super nice. Free breakfast!
Great location, beach club was super nice. Free breakfast!
10
Renee
5 feb 2025
·
Soggiorno di 6 notti
This place is beautiful, quiet and has my kind of vibe. If you're looking for a larger resort/condo accommodation you won't like Na Balam. It's more laid back here. They have ten rooms with balconies facing a small pool and hot tub, a good sized shower with a mini fridge, yoga three times a day, and beach access across the street at Playa Norte. The restaurant was a bit pricey but fantastic. The staff is lovely and I was really pleased with our stay.
This place is beautiful, quiet and has my kind of vibe. If you're looking for a larger resort/condo accommodation you won't like Na Balam. It's more laid back here. They have ten rooms with balconies facing a small pool and hot tub, a good sized shower with a mini fridge, yoga three times a day, and beach access across the street at Playa Norte. The restaurant was a bit pricey but fantastic. The staff is lovely and I was really pleased with our stay.
10
Oleanne
8 giu 2024
·
Soggiorno di 6 notti
We had the most peaceful stay at Nabalam. Tiny and tucked away little oasis. The rooms are basic, clean and perfect with great AC. The best beach on the island is right outside your door. Beautiful white sand with gorgeous blue water. There is plenty of food and bars near by. The walkability is great. There is breakfast included at the sister hotel across the road, we usually opted to go elsewhere. Highly recommend Mogagua. The best part is you can return to the hotel after a busy day and its tranquility is amazing. Wonderful little pool, there is a spa and yoga! I do miss daily greeting from the resident kitty Nabalam❤️
We had the most peaceful stay at Nabalam. Tiny and tucked away little oasis. The rooms are basic, clean and perfect with great AC. The best beach on the island is right outside your door. Beautiful white sand with gorgeous blue water. There is plenty of food and bars near by. The walkability is great. There is breakfast included at the sister hotel across the road, we usually opted to go elsewhere. Highly recommend Mogagua. The best part is you can return to the hotel after a busy day and its tranquility is amazing. Wonderful little pool, there is a spa and yoga! I do miss daily greeting from the resident kitty Nabalam❤️
10
Eve
10 giu 2025
·
Soggiorno di 4 notti
The quietest, most beautiful hotel. It is basic amenities and no restaurant (you go to the Jaguar for the free breakfast) and they are very protective of the towels but the pool area is breathtaking and the included beach club beds are just what you need.
The quietest, most beautiful hotel. It is basic amenities and no restaurant (you go to the Jaguar for the free breakfast) and they are very protective of the towels but the pool area is breathtaking and the included beach club beds are just what you need.
8
Gary
7 lug 2025
·
Soggiorno di 1 notte
Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.
Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.
8
Sydney
28 feb 2025
·
Soggiorno di 1 notte
Nice pool & jacuzzi! Property was a bit more quiet than others in the area.
Nice pool & jacuzzi! Property was a bit more quiet than others in the area.
6
Brandon
12 apr 2025
·
Soggiorno di 6 notti
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
4
elizabeth
10 giu 2025
·
Soggiorno di 2 notti
Na Balam estaba antes en la propiedad que da al mar y ahora lo dejaron al otro lado de la calle. Los colchones de la cama terribles, el mini bar vacío sin funcionar, la habitación oscura. El área de playa designada para Na Balam fea y los camastros todos rotos con el relleno expuesto. El personal es muy amable, el desayuno en el hotel de enfrente también super bien, pero las instalaciones de Na Balam no tanto, solo el área de alberca que se mantiene como hace años, muy bien.
Na Balam estaba antes en la propiedad que da al mar y ahora lo dejaron al otro lado de la calle. Los colchones de la cama terribles, el mini bar vacío sin funcionar, la habitación oscura. El área de playa designada para Na Balam fea y los camastros todos rotos con el relleno expuesto. El personal es muy amable, el desayuno en el hotel de enfrente también super bien, pero las instalaciones de Na Balam no tanto, solo el área de alberca que se mantiene como hace años, muy bien.
10
Craig
24 feb 2025
·
Soggiorno di 2 notti
We had a fun, relaxing time. Easy access to beach. Pool was great. Relaxing
We had a fun, relaxing time. Easy access to beach. Pool was great. Relaxing
10
Olivia
26 feb 2024
·
Soggiorno di 4 notti
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
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Pulizia
La maggior parte delle recensioni elogia la pulizia delle camere e la cura dei giardini, con personale delle pulizie cordiale. Alcuni menzionano odori o problemi con la biancheria e, occasionalmente, una piscina nuvolosa.
Recensioni degli ospiti correlate
8
Daniel
25 gen 2025
·
Soggiorno di 5 notti
Great location. Comfortable room and laid back, friendly staff. Plumbing facilities were somewhat unreliable, though, and getting water pressure and hot water were a real challenge. Flushing toilet paper on the entire island is not allowed, making for a “different and unique” experience altogether. Other than that, it was great. The grounds are tropical and garden-like, and the rooms were very clean. It has a beautiful yoga studio for those interested, and we slept great. Very comfortable beds. 😊. We would go back. Bring washcloths.
Great location. Comfortable room and laid back, friendly staff. Plumbing facilities were somewhat unreliable, though, and getting water pressure and hot water were a real challenge. Flushing toilet paper on the entire island is not allowed, making for a “different and unique” experience altogether. Other than that, it was great. The grounds are tropical and garden-like, and the rooms were very clean. It has a beautiful yoga studio for those interested, and we slept great. Very comfortable beds. 😊. We would go back. Bring washcloths.
4
Everardo
15 giu 2024
·
Soggiorno di 4 notti
We loved the property, the location of this hotel was perfect and the cleaning service is excellent. However, the front staff is rude and my room was very noisy. You could hear birds, bats, construction and traffic all night long.
We loved the property, the location of this hotel was perfect and the cleaning service is excellent. However, the front staff is rude and my room was very noisy. You could hear birds, bats, construction and traffic all night long.
6
Gerardo
4 set 2023
·
Soggiorno di 1 notte
Bueno pero hay que mejorar la higiene de la ropa de cama
Bueno pero hay que mejorar la higiene de la ropa de cama
10
Adam
2 nov 2025
·
Soggiorno di 4 notti
Bathroom faucet should be changed/updated. Aside from that, perfect in every way. Clean, friendly staff, and the absolute best location
Bathroom faucet should be changed/updated. Aside from that, perfect in every way. Clean, friendly staff, and the absolute best location
6
Josh
2 lug 2024
·
Soggiorno di 3 notti
We liked the area around the property. Close to the beach and within walking distance of a lot of places. Didn’t like not being able to use the pool after 8:30. Didn’t like the smell of the rooms, they smelled like urine. We had to ask for different sheets and comforters because we had bugs in the beds. We weren’t expecting anything extra a because the price was fair but we did expect better than what we got. Would not stay there again.
We liked the area around the property. Close to the beach and within walking distance of a lot of places. Didn’t like not being able to use the pool after 8:30. Didn’t like the smell of the rooms, they smelled like urine. We had to ask for different sheets and comforters because we had bugs in the beds. We weren’t expecting anything extra a because the price was fair but we did expect better than what we got. Would not stay there again.
10
dorn
17 feb 2024
·
Soggiorno di 7 notti
Relaxing atmosphere. Very clean place.
Relaxing atmosphere. Very clean place.
10
Olivia
10 giu 2022
·
Soggiorno di 5 notti
Our Stay at Na balam was fantastic. The people were incredibly nice. The rooms are big and maintained very well. I would definately recommend this small hotel.
Our Stay at Na balam was fantastic. The people were incredibly nice. The rooms are big and maintained very well. I would definately recommend this small hotel.
6
Brandon
12 apr 2025
·
Soggiorno di 6 notti
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
10
Olivia
26 feb 2024
·
Soggiorno di 4 notti
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
10
Angela
12 mag 2025
·
Soggiorno di 4 notti
Hotel muy bonito y limpio. Unos metros de la playa
Hotel muy bonito y limpio. Unos metros de la playa
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Camere
Le camere sono spaziose, essenziali e l'aria condizionata funziona bene, ma molte le trovano datate o poco luminose, con letti rigidi, arredi vecchi, scale ripide per alcune unità e acqua calda o pressione dell'acqua inaffidabili. Il rumore proveniente dalla strada o dai locali e la costruzione con tetto di paglia possono rendere le camere rumorose.
Recensioni degli ospiti correlate
6
Gary
16 lug 2025
·
Soggiorno di 3 notti
The property is basic. Some rooms are dark and uninviting, others are nice. The hotel photographs look misleadingly great. Read the reviews and note the numerical rating. The shower water pressure was weak and the hot water temperature was room temperature - the two ladies in our group were very uncomfortable with this. Nice to have privileges at the private beach across the street and also at the ridiculously expensive sister hotel there (Jaguar at $550 a nite for peak low season). I got room seevice and the meat was bad and I threw up till 6am. For this, they gave me an upgraded pillow on the beach lounge chair. Honestly! No refund on the meal, not even a complimentary drink. They are very penny pinching, but all nice enough. The air conditioning was good.
The property is basic. Some rooms are dark and uninviting, others are nice. The hotel photographs look misleadingly great. Read the reviews and note the numerical rating. The shower water pressure was weak and the hot water temperature was room temperature - the two ladies in our group were very uncomfortable with this. Nice to have privileges at the private beach across the street and also at the ridiculously expensive sister hotel there (Jaguar at $550 a nite for peak low season). I got room seevice and the meat was bad and I threw up till 6am. For this, they gave me an upgraded pillow on the beach lounge chair. Honestly! No refund on the meal, not even a complimentary drink. They are very penny pinching, but all nice enough. The air conditioning was good.
8
Gary
7 lug 2025
·
Soggiorno di 1 notte
Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.
Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.
6
Kim
31 ott 2025
·
Soggiorno di 1 notte
Værelset er ok men noget slidt. Det er stort værelse, hvilket er lækkert men indretningen er kedelig og de burde generelt gøre noget ved værelserne. Deres club lounge hvor man kan få morgenmad er fresh. Poolen er ok men der er ingen sol
Værelset er ok men noget slidt. Det er stort værelse, hvilket er lækkert men indretningen er kedelig og de burde generelt gøre noget ved værelserne. Deres club lounge hvor man kan få morgenmad er fresh. Poolen er ok men der er ingen sol
8
Mette
11 mar 2023
·
Soggiorno di 2 notti
Pro: Nice garden. The most friendly staff, liked them very much. Big rooms. Close to the most beautifuld beach on the island. Cons: Breakfast very limited, was great the first morning, but got very tired of it there on from. The pool was VERY cold, maybe because it is in the shadow. The warm pool was closed during our stay. The room has a moist smell. Very old looking room that didn’t look like the pictures.
Pro: Nice garden. The most friendly staff, liked them very much. Big rooms. Close to the most beautifuld beach on the island. Cons: Breakfast very limited, was great the first morning, but got very tired of it there on from. The pool was VERY cold, maybe because it is in the shadow. The warm pool was closed during our stay. The room has a moist smell. Very old looking room that didn’t look like the pictures.
6
Erick Mauricio
9 ago 2023
·
Soggiorno di 4 notti
The hotel is situated with in walkable distance to Playa Norte and another plus is the access to the beach club there ( food is expensive but you are in the most beautiful beach in Mexico ) The Hotel is convenient and affordable but needs to work on a few things to get 4 to 5 stars like their rocking hard beds , the TV in the rooms are super old and only offer about 9 Chanel’s ( when you travel with kids you want to have more options specially at night ). The bathroom water pressure,,furniture in the rooms is old . This hotel has a lot of potential if they work on some of this things the Staff was Great and the cleanliness was amazing . I will always come back if are any improvements.
The hotel is situated with in walkable distance to Playa Norte and another plus is the access to the beach club there ( food is expensive but you are in the most beautiful beach in Mexico ) The Hotel is convenient and affordable but needs to work on a few things to get 4 to 5 stars like their rocking hard beds , the TV in the rooms are super old and only offer about 9 Chanel’s ( when you travel with kids you want to have more options specially at night ). The bathroom water pressure,,furniture in the rooms is old . This hotel has a lot of potential if they work on some of this things the Staff was Great and the cleanliness was amazing . I will always come back if are any improvements.
6
Amber
25 set 2023
·
Soggiorno di 4 notti
We checked out of the property after one night due to a couple of challenges: There was a lingering sewer smell that we've not experienced before and we've been regular visitors for a number of years. The door lock on our unit was not something that I could operate independently but my handy husband had the knack. (The door had been tampered with and there were a number of 'repairs' so it appeared to have been a known issue.) And the pool was cloudy and uninviting. We were celebrating a special event so we made the decision to move to a place that we were more comfortable despite the double expense. I think our experience may have been seasonal so read more reviews before you make a decision!
We checked out of the property after one night due to a couple of challenges: There was a lingering sewer smell that we've not experienced before and we've been regular visitors for a number of years. The door lock on our unit was not something that I could operate independently but my handy husband had the knack. (The door had been tampered with and there were a number of 'repairs' so it appeared to have been a known issue.) And the pool was cloudy and uninviting. We were celebrating a special event so we made the decision to move to a place that we were more comfortable despite the double expense. I think our experience may have been seasonal so read more reviews before you make a decision!
8
Jerry
13 ott 2025
·
Soggiorno di 7 notti
The AC was excellent. Book a room as far as you can away from the street. Loud music and party vibes at noc. Usually quiet by 11 pm. Hot water not hot on two days. Internet signal lost a half of the stations on my last night.
The AC was excellent. Book a room as far as you can away from the street. Loud music and party vibes at noc. Usually quiet by 11 pm. Hot water not hot on two days. Internet signal lost a half of the stations on my last night.
8
Juan
29 lug 2024
·
Soggiorno di 1 notte
Overall facilities are very nice and evokes a boutique peaceful feeling, but disappointed with the quality of construction, from door lock to closet, to bath accessories.
Overall facilities are very nice and evokes a boutique peaceful feeling, but disappointed with the quality of construction, from door lock to closet, to bath accessories.
8
Jose Luis
6 lug 2025
·
Soggiorno di 1 notte
The garden area, lobby and pool area were beautiful. The location on Playa Norte is excellent! However the rooms are in need of updates and maintenance. The stairway to our room was very steep and some of the steps are placed at a dangerous angle and not level. In the room the lamp needs to be replaced and the fixture in the bathroom sink also needs to be replaced. The hairdryer was falling apart and handle broken.
The garden area, lobby and pool area were beautiful. The location on Playa Norte is excellent! However the rooms are in need of updates and maintenance. The stairway to our room was very steep and some of the steps are placed at a dangerous angle and not level. In the room the lamp needs to be replaced and the fixture in the bathroom sink also needs to be replaced. The hairdryer was falling apart and handle broken.
6
Shawna
30 ago 2024
·
Soggiorno di 7 notti
The lady Anything at the front desk was rude. The room was OK, but there were steep steps going up to the second level. The room had a tiki roof, which was kind of cool but was poorly lit. It made it hard to get ready and put your make up on. The TV was small and mounted high and had a defective line through the LED screen. It did have Wi-Fi where you could log into your Netflix. The beds and pillows were hard. There were no washcloths. The resort did provide towels for the beach, which was in walking distance. Cabs were outside the hotel all times the resort uses the red beds on the beach, which are queen size beds free to use. They are behind bushes and don’t have a view, they are in the shade. The pool and hot tub were pretty and the surroundings were tropical. AC was a mini split in the room and worked good. The lock on the door was broken and it was hard to unlock and lock. The room overall needed maintenance. no amenities, such as a microwave or coffee pot. Free Limited breakfast across the street at the other hotel. Service there wasn’t great and slow. We had to walk across the street for coffee every morning. Price was right, but hotel could be maintained a little better. Maid service was top-notch. She asked us every day if we need towels or room cleaned. The room had a small porch where we could sit outside poolside. Check and check out was very easy. We rented a scooter downtown and was able to park it right outside the hotel with no problems.
The lady Anything at the front desk was rude. The room was OK, but there were steep steps going up to the second level. The room had a tiki roof, which was kind of cool but was poorly lit. It made it hard to get ready and put your make up on. The TV was small and mounted high and had a defective line through the LED screen. It did have Wi-Fi where you could log into your Netflix. The beds and pillows were hard. There were no washcloths. The resort did provide towels for the beach, which was in walking distance. Cabs were outside the hotel all times the resort uses the red beds on the beach, which are queen size beds free to use. They are behind bushes and don’t have a view, they are in the shade. The pool and hot tub were pretty and the surroundings were tropical. AC was a mini split in the room and worked good. The lock on the door was broken and it was hard to unlock and lock. The room overall needed maintenance. no amenities, such as a microwave or coffee pot. Free Limited breakfast across the street at the other hotel. Service there wasn’t great and slow. We had to walk across the street for coffee every morning. Price was right, but hotel could be maintained a little better. Maid service was top-notch. She asked us every day if we need towels or room cleaned. The room had a small porch where we could sit outside poolside. Check and check out was very easy. We rented a scooter downtown and was able to park it right outside the hotel with no problems.
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Servizio
Il personale viene spesso descritto come cordiale e disponibile, soprattutto al beach club e alla reception. Tuttavia, reclami ricorrenti citano interazioni scortesi o poco disponibili, carenza di asciugamani e assistenza lenta o incoerente, in particolare per quanto riguarda la proprietà consociata e la colazione.
Recensioni degli ospiti correlate
4
Brenda
5 giu 2025
·
Soggiorno di 2 notti
Hotel has a sister property that guests are allowed to use called La casa del Jaguar. Sebastian who works in this resort was extremely rude to me and my family. He told us we were not allowed to walk through the hotel and had to walk around. He said we each had to have a bracelet on to be allowed through. when our receptionist clearly only gave us one for the whole family. When I came back to the hotel to inquire about this i was indeed told we did the correct thing and didn’t need a bracelet each. Very un pleasant situation. I met with the manager to la casa del Jaguar who assured me we had access to the beach through their hotel and to disregard what he had said. Nonetheless it made for an unpleasant encounter. Hotel claims this is a sister hotel but the whole time you are there you are treated inferior than the guests at this resort. Na Balam hotel staff was very accommodating and understanding. Hotel was always very clean and the rooms were perfect for a family of 5.
Hotel has a sister property that guests are allowed to use called La casa del Jaguar. Sebastian who works in this resort was extremely rude to me and my family. He told us we were not allowed to walk through the hotel and had to walk around. He said we each had to have a bracelet on to be allowed through. when our receptionist clearly only gave us one for the whole family. When I came back to the hotel to inquire about this i was indeed told we did the correct thing and didn’t need a bracelet each. Very un pleasant situation. I met with the manager to la casa del Jaguar who assured me we had access to the beach through their hotel and to disregard what he had said. Nonetheless it made for an unpleasant encounter. Hotel claims this is a sister hotel but the whole time you are there you are treated inferior than the guests at this resort. Na Balam hotel staff was very accommodating and understanding. Hotel was always very clean and the rooms were perfect for a family of 5.
10
Rhonda
20 gen 2022
·
Soggiorno di 4 notti
Great hotel. Staff super friendly and helpful. Highly recommend!
Great hotel. Staff super friendly and helpful. Highly recommend!
10
Bob
30 gen 2026
·
Soggiorno di 7 notti
What a wonderful stay! We decided to spluge a little since Na Balam costs more than the budget hotels we usually frequent. It was worth every penny! Such a cozy little resort with a jungle feel, but you cross the street for your complimentary sumptious breakfast, and right outside the restaurant is the beach! The complimentary beach beds are very comfortable. Beach club servers are there if you need food and beverage, but they are not intrusive. Wanted to mention Melita, who greeted us when we checked in after a horrible travel day. She immediately put us at ease and explained everything that would make our stay enjoyable. After this cool experience, I don't see how we can stay anywhere else in Isla Mujeres!
What a wonderful stay! We decided to spluge a little since Na Balam costs more than the budget hotels we usually frequent. It was worth every penny! Such a cozy little resort with a jungle feel, but you cross the street for your complimentary sumptious breakfast, and right outside the restaurant is the beach! The complimentary beach beds are very comfortable. Beach club servers are there if you need food and beverage, but they are not intrusive. Wanted to mention Melita, who greeted us when we checked in after a horrible travel day. She immediately put us at ease and explained everything that would make our stay enjoyable. After this cool experience, I don't see how we can stay anywhere else in Isla Mujeres!
6
Kelly
27 apr 2025
·
Soggiorno di 3 notti
One of the ladies at the front desk was not friendly at all. I wouldn't stay there again.
One of the ladies at the front desk was not friendly at all. I wouldn't stay there again.
6
Serra
14 mar 2022
·
Soggiorno di 2 notti
Great location and good room. However, the service was terrible. I never leave reviews unless they are good but in this case I feel they could use the constructive criticism. We have stayed on the island many times in lots of dofferent types of hotels, airbnbs, etc. We wont stay here again. There were No towels for room or for the beach. We were told they would bring us some towels when they could, but that never happened. We also had to beg the security guard to go get our covid forms from the closed front desk at 10pm because they were supposed to be brought to our room for our early am flight but they were not. That extra stress was not necessary. When we asked for any change or money exchange they said they couldnt do-- which is 100% understandable, but for some reason they wouldnt offer any additional solution such as where the closest bank or exchange booth was located.... that would have been extremely helpful and simple..but no. We are easy going people so this did not ruin anything for us, but definitely wouldnt stay again. Only thing good was the location. We will stay at our other usual spots from here on out.
Great location and good room. However, the service was terrible. I never leave reviews unless they are good but in this case I feel they could use the constructive criticism. We have stayed on the island many times in lots of dofferent types of hotels, airbnbs, etc. We wont stay here again. There were No towels for room or for the beach. We were told they would bring us some towels when they could, but that never happened. We also had to beg the security guard to go get our covid forms from the closed front desk at 10pm because they were supposed to be brought to our room for our early am flight but they were not. That extra stress was not necessary. When we asked for any change or money exchange they said they couldnt do-- which is 100% understandable, but for some reason they wouldnt offer any additional solution such as where the closest bank or exchange booth was located.... that would have been extremely helpful and simple..but no. We are easy going people so this did not ruin anything for us, but definitely wouldnt stay again. Only thing good was the location. We will stay at our other usual spots from here on out.
10
Amber
18 lug 2024
·
Soggiorno di 3 notti
Perfect for me and my family of 5! Amazing location, 5-10 minute walk to everything, 2 mins to the beach! Loved the breakfast and the beach lounge beds that were included! Tropical jungle property shaded with pool and hot tub! We got a massage there- Rocio and Rosario have magic hands, amazing! The front desk staff was very helpful, Melissa was always happy to answer all our questions and give recommendations! Crazy but we had the best pizza we’ve ever had on Isla because she recommended Pizza Bella! I’d give 11/10 because it exceeded my expectations!! Highly recommend this property
Perfect for me and my family of 5! Amazing location, 5-10 minute walk to everything, 2 mins to the beach! Loved the breakfast and the beach lounge beds that were included! Tropical jungle property shaded with pool and hot tub! We got a massage there- Rocio and Rosario have magic hands, amazing! The front desk staff was very helpful, Melissa was always happy to answer all our questions and give recommendations! Crazy but we had the best pizza we’ve ever had on Isla because she recommended Pizza Bella! I’d give 11/10 because it exceeded my expectations!! Highly recommend this property
6
Brandon
12 apr 2025
·
Soggiorno di 6 notti
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
4
Julio
4 apr 2025
·
Soggiorno di 3 notti
The property is impeccably clean and well-maintained, offering a peaceful and quiet atmosphere. While it lacks some wall décor or additional decorations, it remains a comfortable and pleasant space. However, the complimentary breakfast experience was disappointing. Guests are directed to a neighboring hotel across the street, where the staff, aware that the breakfast is free, offer limited options and an unprofessional, somewhat cold service. Additionally, the wait time was longer compared to regular guests of that hotel. The beach beds were also located at the neighboring hotel, tucked away in a corner, far from the main guest areas. To make matters worse, there were no umbrellas provided to shield from the sun, leaving guests exposed to the elements. This made for a less-than-ideal beach experience.
The property is impeccably clean and well-maintained, offering a peaceful and quiet atmosphere. While it lacks some wall décor or additional decorations, it remains a comfortable and pleasant space. However, the complimentary breakfast experience was disappointing. Guests are directed to a neighboring hotel across the street, where the staff, aware that the breakfast is free, offer limited options and an unprofessional, somewhat cold service. Additionally, the wait time was longer compared to regular guests of that hotel. The beach beds were also located at the neighboring hotel, tucked away in a corner, far from the main guest areas. To make matters worse, there were no umbrellas provided to shield from the sun, leaving guests exposed to the elements. This made for a less-than-ideal beach experience.
6
Shelley
30 mar 2025
·
Soggiorno di 2 notti
This will be my second and final time at this hotel. I know the rooms are basic and run down, and that’s why it’s inexpensive. But the room reeked of mothballs so badly, and the small windows don’t have screens on them, so it was impossible to air the room out. Items that stayed in my suitcase the entire trip (this was a two night trip at the end of a longer visit in the region) smelled like mothballs when I came back home too, it was that strong. Then the parting shot was at checkout, when the front desk person deigned to look up from her phone to see what I wanted. I asked nicely if she could call for a taxi. Her response: we don’t do that. We walked away and saw taxi’s down the street. It’s a great location, but i can do better, and you can too.
This will be my second and final time at this hotel. I know the rooms are basic and run down, and that’s why it’s inexpensive. But the room reeked of mothballs so badly, and the small windows don’t have screens on them, so it was impossible to air the room out. Items that stayed in my suitcase the entire trip (this was a two night trip at the end of a longer visit in the region) smelled like mothballs when I came back home too, it was that strong. Then the parting shot was at checkout, when the front desk person deigned to look up from her phone to see what I wanted. I asked nicely if she could call for a taxi. Her response: we don’t do that. We walked away and saw taxi’s down the street. It’s a great location, but i can do better, and you can too.
10
Travis
5 mag 2025
·
Soggiorno di 3 notti
The hotels location, its beauty and most importantly the staff! Fredrico the hotel manager was very accommodating. My mom has sight challenges and he was able to get my mom a room closer to the amenities. Very grateful! Lina at concierge was friendly and very helpful too! Sonny at the bar was always prompt with drinks and food at the beach! Thank you guys! I will definitely miss this hoteland its staff! Will definitely be back! Muchas gracias!
The hotels location, its beauty and most importantly the staff! Fredrico the hotel manager was very accommodating. My mom has sight challenges and he was able to get my mom a room closer to the amenities. Very grateful! Lina at concierge was friendly and very helpful too! Sonny at the bar was always prompt with drinks and food at the beach! Thank you guys! I will definitely miss this hoteland its staff! Will definitely be back! Muchas gracias!
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Posizione
Ottima posizione, facilmente raggiungibile a piedi da Playa Norte e dal centro, con facile accesso alla spiaggia. Diverse recensioni notano il rumore notturno proveniente dalle strade o dai locali nelle vicinanze.
Recensioni degli ospiti correlate
8
Cecilie
28 feb 2026
·
Soggiorno di 1 notte
Central. Close to the beach. Good breakfast. Free sunbeds. Good beds.
Central. Close to the beach. Good breakfast. Free sunbeds. Good beds.
10
Jose Villa
21 dic 2024
·
Soggiorno di 4 notti
Great location in playa Norte.
Great location in playa Norte.
8
Mary Brandon
7 apr 2023
·
Soggiorno di 7 notti
Our room was very nice and location was good for beach access. Downside was the volume of people on the island and the incessant loud music by beach clubs late into the night.
Our room was very nice and location was good for beach access. Downside was the volume of people on the island and the incessant loud music by beach clubs late into the night.
10
Sebastian
15 feb 2024
·
Soggiorno di 5 notti
Perfect location. Great quiet vibe (compared to the noisy city). Great with sunbeds on the beach and excellent breakfast.
Perfect location. Great quiet vibe (compared to the noisy city). Great with sunbeds on the beach and excellent breakfast.
10
Juan
23 ago 2025
·
Soggiorno di 1 notte
Excelente hotel, linda alberca y frente a la mejor playa de isla
Excelente hotel, linda alberca y frente a la mejor playa de isla
10
Denise
3 feb 2024
·
Soggiorno di 5 notti
We loved the convenience of belong close to North beach and walking distance to Hidalgo St
We loved the convenience of belong close to North beach and walking distance to Hidalgo St
8
Gary
7 lug 2025
·
Soggiorno di 1 notte
Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.
Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.
10
Adam
2 nov 2025
·
Soggiorno di 4 notti
Bathroom faucet should be changed/updated. Aside from that, perfect in every way. Clean, friendly staff, and the absolute best location
Bathroom faucet should be changed/updated. Aside from that, perfect in every way. Clean, friendly staff, and the absolute best location
8
Rick
15 gen 2025
·
Soggiorno di 3 notti
Proximity to the beautiful beach and town. Staff was very friendly and helpful.
Proximity to the beautiful beach and town. Staff was very friendly and helpful.
8
Jose Luis
6 lug 2025
·
Soggiorno di 1 notte
The garden area, lobby and pool area were beautiful. The location on Playa Norte is excellent! However the rooms are in need of updates and maintenance. The stairway to our room was very steep and some of the steps are placed at a dangerous angle and not level. In the room the lamp needs to be replaced and the fixture in the bathroom sink also needs to be replaced. The hairdryer was falling apart and handle broken.
The garden area, lobby and pool area were beautiful. The location on Playa Norte is excellent! However the rooms are in need of updates and maintenance. The stairway to our room was very steep and some of the steps are placed at a dangerous angle and not level. In the room the lamp needs to be replaced and the fixture in the bathroom sink also needs to be replaced. The hairdryer was falling apart and handle broken.
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Ristorazione
La colazione inclusa dall'altra parte della strada è spesso apprezzata e considerata adeguata o molto buona, anche se la scelta è limitata e il servizio può essere lento. Cibo e bevande sono disponibili al beach club e generalmente apprezzati.
Recensioni degli ospiti correlate
10
Charles
13 giu 2025
·
Soggiorno di 5 notti
Great location, beach club was super nice. Free breakfast!
Great location, beach club was super nice. Free breakfast!
8
Cecilie
28 feb 2026
·
Soggiorno di 1 notte
Central. Close to the beach. Good breakfast. Free sunbeds. Good beds.
Central. Close to the beach. Good breakfast. Free sunbeds. Good beds.
10
Sebastian
15 feb 2024
·
Soggiorno di 5 notti
Perfect location. Great quiet vibe (compared to the noisy city). Great with sunbeds on the beach and excellent breakfast.
Perfect location. Great quiet vibe (compared to the noisy city). Great with sunbeds on the beach and excellent breakfast.
10
Julieta
5 giu 2024
·
Soggiorno di 2 notti
Me gustó mucho los cuartos están muy cómodos y está a un minuto de la playa, también me gustó mucho que tuvieran camastros en la playa y el desayuno muy rico si recomiendo sin duda este hotel
Me gustó mucho los cuartos están muy cómodos y está a un minuto de la playa, también me gustó mucho que tuvieran camastros en la playa y el desayuno muy rico si recomiendo sin duda este hotel
10
Irena
4 set 2025
·
Soggiorno di 4 notti
Grossräumiges Zimmer, Klimaanlage zuverlässig, kleiner Kühlschrank für Getränke, sehr freundliches Personal. Frühstück im Hotel gegenüber war ausreichend, man konnte sich a la carte ein Gericht bestellen, dazu Saft und Kaffee oä. Von dort aus direkter Zugang zum Strand und deren Beachclub, tolle Lage. In Laufnähe andere Restaurants und Mini-Supermarkt für kalte Getränke und Snacks. Einziges Manko: der Pool ist schön, aber es kommen sofort die Mücken und wir wurden gleich zerstochen. Trotzdem sehr zu empfehlen.
Grossräumiges Zimmer, Klimaanlage zuverlässig, kleiner Kühlschrank für Getränke, sehr freundliches Personal. Frühstück im Hotel gegenüber war ausreichend, man konnte sich a la carte ein Gericht bestellen, dazu Saft und Kaffee oä. Von dort aus direkter Zugang zum Strand und deren Beachclub, tolle Lage. In Laufnähe andere Restaurants und Mini-Supermarkt für kalte Getränke und Snacks. Einziges Manko: der Pool ist schön, aber es kommen sofort die Mücken und wir wurden gleich zerstochen. Trotzdem sehr zu empfehlen.
10
ANA
20 giu 2025
·
Soggiorno di 7 notti
En general, precio, instalaciones y ubicación excelente, el servicio y calidad de los alimentos del restaurante muy buenas y el personal atento y de buen Ánimo, sin duda regreso al mismo hotel en la primer oportunidad
En general, precio, instalaciones y ubicación excelente, el servicio y calidad de los alimentos del restaurante muy buenas y el personal atento y de buen Ánimo, sin duda regreso al mismo hotel en la primer oportunidad
6
Brandon
12 apr 2025
·
Soggiorno di 6 notti
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
4
Julio
4 apr 2025
·
Soggiorno di 3 notti
The property is impeccably clean and well-maintained, offering a peaceful and quiet atmosphere. While it lacks some wall décor or additional decorations, it remains a comfortable and pleasant space. However, the complimentary breakfast experience was disappointing. Guests are directed to a neighboring hotel across the street, where the staff, aware that the breakfast is free, offer limited options and an unprofessional, somewhat cold service. Additionally, the wait time was longer compared to regular guests of that hotel. The beach beds were also located at the neighboring hotel, tucked away in a corner, far from the main guest areas. To make matters worse, there were no umbrellas provided to shield from the sun, leaving guests exposed to the elements. This made for a less-than-ideal beach experience.
The property is impeccably clean and well-maintained, offering a peaceful and quiet atmosphere. While it lacks some wall décor or additional decorations, it remains a comfortable and pleasant space. However, the complimentary breakfast experience was disappointing. Guests are directed to a neighboring hotel across the street, where the staff, aware that the breakfast is free, offer limited options and an unprofessional, somewhat cold service. Additionally, the wait time was longer compared to regular guests of that hotel. The beach beds were also located at the neighboring hotel, tucked away in a corner, far from the main guest areas. To make matters worse, there were no umbrellas provided to shield from the sun, leaving guests exposed to the elements. This made for a less-than-ideal beach experience.
10
Olivia
26 feb 2024
·
Soggiorno di 4 notti
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
8
Antonio
19 feb 2023
·
Soggiorno di 3 notti
The breakfast can be much better
The breakfast can be much better
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Ilaria
16 gen 2026
·
Soggiorno di 7 notti
Posto da favola! Colazione molto buona, ottimi servizi
Posto da favola! Colazione molto buona, ottimi servizi
8
andrea
3 mag 2025
·
Soggiorno di 1 notte
Sono tornato dopo 24 anni. Tanto è cambiato. Na Balam sempre un certezza. Personale gentilissimo, educato e super efficiente. Consiglio
Sono tornato dopo 24 anni. Tanto è cambiato. Na Balam sempre un certezza. Personale gentilissimo, educato e super efficiente. Consiglio
10
Paolo
5 ott 2024
·
Soggiorno di 3 notti
Sono stato dal 23/9 al 26/9 nel momento in cui c'è stata la tempesta tropicale. E proprio in questo momento che questo piccolo ma Grande Resort è stato Fenomenale. Avendo solo la colazione,ci hanno offerto anche il pranzo nonostante non era incluso,ma noi non potevamo uscire.Un forte abbraccio al Grande Na Balam e anche al Oceanum dove avevamo la colazione inclusa. GRANDI
Sono stato dal 23/9 al 26/9 nel momento in cui c'è stata la tempesta tropicale. E proprio in questo momento che questo piccolo ma Grande Resort è stato Fenomenale. Avendo solo la colazione,ci hanno offerto anche il pranzo nonostante non era incluso,ma noi non potevamo uscire.Un forte abbraccio al Grande Na Balam e anche al Oceanum dove avevamo la colazione inclusa. GRANDI
10
Mirta
18 set 2026
·
Soggiorno di 5 notti
Hola, soy huésped frecuente en Na Balam desde hace años, espero este review sea para algo positivo, en cuanto a la estancia todo muy bien, solo donde bajó de calidad son la atención en restaurante restaurante Oceanvs, los desayunos incluidos ya no son los mismos, muy grasosos los omelets o huevo cocinado, anteriormente incluía guarnición de papa y ensalada, quizás no sea la gran diferencia pero muy grasoso, el café quemado y la atención con demora, en la playa igual las tostadas de atún que mi familia y yo cuando vamos a Isla era de nuestra comida favorita, el atún con falta de consistencia y sabor como si hubieran perdido ese sabor. 2 incidentes con meseros en la playa donde al pagar , no regresaron , uno de los meseros no regresó y dio por hecho que era propina, y al día siguiente igual, solo que en el segundo día si tuvimos quei acudir a la barra para que localizaran al mesero. Seguimos siendo turistas y amamos la Isla.
Hola, soy huésped frecuente en Na Balam desde hace años, espero este review sea para algo positivo, en cuanto a la estancia todo muy bien, solo donde bajó de calidad son la atención en restaurante restaurante Oceanvs, los desayunos incluidos ya no son los mismos, muy grasosos los omelets o huevo cocinado, anteriormente incluía guarnición de papa y ensalada, quizás no sea la gran diferencia pero muy grasoso, el café quemado y la atención con demora, en la playa igual las tostadas de atún que mi familia y yo cuando vamos a Isla era de nuestra comida favorita, el atún con falta de consistencia y sabor como si hubieran perdido ese sabor. 2 incidentes con meseros en la playa donde al pagar , no regresaron , uno de los meseros no regresó y dio por hecho que era propina, y al día siguiente igual, solo que en el segundo día si tuvimos quei acudir a la barra para que localizaran al mesero. Seguimos siendo turistas y amamos la Isla.
6
Rene
9 ago 2026
·
Soggiorno di 3 notti
Habitación amplia, aire acondicionado excelente cerca de playa norte, buen almuerzo y agradable ambiente Hay un michi muy lindo en el lobby del hotel todo hermoso
Habitación amplia, aire acondicionado excelente cerca de playa norte, buen almuerzo y agradable ambiente Hay un michi muy lindo en el lobby del hotel todo hermoso
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-11: 221.10495931144712USD
- 2026-11-12: 213.6286505690765USD
- 2026-11-13: 322.3468009501648USD
- 2026-11-14: 213.41713418876645USD
- 2026-11-15: 174.4827218192291USD
- 2026-11-16: 174.4827218192291USD
- 2026-11-17: 174.4827218192291USD
- 2026-11-18: 326.0457655664062USD
- 2026-11-19: 251.67975361312864USD
- 2026-11-20: 328.6460294967651USD
- 2026-11-21: 219.69375586463926USD
- 2026-11-22: 325.23472715774534USD
- 2026-11-23: NO DATA
- 2026-11-24: 219.69375586463926USD
- 2026-11-25: 251.67975361312864USD
- 2026-11-26: 522.750313694458USD
- 2026-11-27: 216.90498853614807USD
- 2026-11-28: 216.90498853614807USD
- 2026-11-29: NO DATA
- 2026-11-30: 322.59869157714843USD
- 2026-12-01: 325.8572621682739USD
- 2026-12-02: 216.90498853614807USD
- 2026-12-03: 219.69375586463926USD
- 2026-12-04: 326.8568039750671USD
- 2026-12-05: 175.71301953628537USD
- 2026-12-06: 175.12277038604734USD
- 2026-12-07: 175.71301953628537USD
- 2026-12-08: 217.91454775871276USD
- 2026-12-09: 216.90498853614807USD
- 2026-12-10: 219.69375586463926USD
- 2026-12-11: 219.69375586463926USD
- 2026-12-12: 216.90498853614807USD
- 2026-12-13: 219.69375586463926USD
- 2026-12-14: 219.69375586463926USD
- 2026-12-15: 175.71301953628537USD
- 2026-12-16: 175.71301953628537USD
- 2026-12-17: 322.38629528869626USD
- 2026-12-18: 175.12277038604734USD
- 2026-12-19: 525.5597588642883USD
- 2026-12-20: 523.560641408081USD
- 2026-12-21: 219.69375586463926USD
- 2026-12-22: 218.69419713653562USD
- 2026-12-23: 523.560641408081USD
- 2026-12-24: 784.446366272583USD
- 2026-12-25: 807.4362677828979USD
- 2026-12-26: 365.8397466629028USD
- 2026-12-27: 327.6464876899719USD
- 2026-12-28: 398.8253031394958USD
- 2026-12-29: 921.3864027407836USD
- 2026-12-30: NO DATA
- 2026-12-31: 398.8253031394958USD
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 401.614070467987USD
- 2027-01-04: 398.8253031394958USD
- 2027-01-05: 254.83214298133848USD
- 2027-01-06: 254.41215605659482USD
- 2027-01-07: 578.9837539801025USD
- 2027-01-08: 243.58329576499938USD
- 2027-01-09: 267.9087624645233USD
- 2027-01-10: 244.03286114036558USD
- 2027-01-11: 243.22825282966613USD
Questa struttura offre trasferimenti dal terminal dei traghetti e dall'aeroporto (possono essere previsti supplementi). Contatta la struttura 48 ore prima dell'arrivo per organizzare il servizio, utilizzando i recapiti riportati sulla conferma della prenotazione. La reception è aperta tutti i giorni dalle ore 07:00 alle ore 23:00. Il check-in fuori dall'orario previsto non è disponibile. Il personale alla reception è presente solo in orari limitati. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.
Breakage deposit: USD 50 per stay
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Fino a 2 bambini o ragazzi di età pari o inferiore a 12 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
Dati dell'attività
Codice di registrazione della struttura 003-007-001607/2025
- Navetta per l'aeroporto: 120 USD per veicolo (andata e ritorno)
- Il check-in anticipato è a pagamento e soggetto a disponibilità
- Il check-out posticipato è a pagamento e soggetto a disponibilità
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Personale multilingue
Cassetta di sicurezza
Noleggio biciclette
Giardino
Immersioni subacquee
Pesca
Servizi
Personale multilingue
Cassetta di sicurezza
Noleggio biciclette
Banquet Hall
Front Desk (limited hours)
Tours/Ticket Assistance
Wedding Services
Attività
Giardino
Immersioni subacquee
Pesca
Kayak
Ecotour in loco
Beach Umbrellas
Pool Umbrellas
Terrazza
Parcheggio
Noleggio scooter/Motorini in loco
Airport Transportation
Airport Transportation (surcharge)
Ferry Terminal Shuttle (surcharge)
Informazioni generali
Asciugamani
Beach Sun Loungers
Smoke-Free Property
Wheelchair Accessible (Limited)
Not Wheelchair Accessible
Internet
Wi-fi gratuito