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El Cid Castilla Beach

184 USD

a notte

Media per novembre

El Cid Castilla Beach - Image 1

El Cid Castilla Beach - Camera

El Cid Castilla Beach - Camera

El Cid Castilla Beach - Vista dalla camera

El Cid Castilla Beach - Piscina

Prezzi per El Cid Castilla Beach

Seleziona le date per controllare prezzi e disponibilità

184 USD

a notte

Media per novembre

Prezzi medi mensili

Presso El Cid Castilla Beach, il prezzo per notte è in media di 140 USD nel mese più economico (ottobre) e di 250 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso El Cid Castilla Beach per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	146 USD
febbraio	250 USD
marzo	164 USD
aprile	232 USD
maggio	229 USD
giugno	212 USD
luglio	219 USD
agosto	228 USD
settembre	168 USD
ottobre	140 USD
novembre	184 USD
dicembre	214 USD

Prezzo più alto: febbraio (circa 250 USD)

Prezzo più basso: ottobre (circa 140 USD)

Informazioni su questa struttura

Dedicati al relax presso la spa completa, dove abbandonarti ai benefici dei massaggi. Migliora il tuo tiro facendo pratica sul campo da golf, prima di approfittare dei servizi ricreativi disponibili, tra cui i campi da tennis all'aperto e u...

Servizi

Dedicati al relax presso la spa completa, dove abbandonarti ai benefici dei massaggi. Migliora il tuo tiro facendo pratica sul campo da golf, prima di approfittare dei servizi ricreativi disponibili, tra cui i campi da tennis all'aperto e un centro fitness. Questo resort in stile coloniale propone il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pagamento. Raggiungere i vicini luoghi di interesse non è mai stato così semplice, grazie alla navetta locale (a pagamento) che opera all'interno di 30 chilometri.

Servizi per le aziende

Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Stai pianificando un evento a Mazatlán? Presso un resort avrai a disposizione 900 metri quadrati di spazio con un centro congressi e 5 sale riunioni. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio (a pagamento).

Ristorazione

Puoi gustare gustose specialità da La Pergola, uno dei 4 ristoranti ristoranti presso un resort, specializzato in cucina internazionale; oppure, resta in stanza e approfittarne per rilassarti, visto che c'è un servizio in camera con orario limitato. Altrimenti puoi assaggiare gli stuzzichini preparati al bar/caffetteria. Rilassati con un drink rinfrescante: troverai un bar sulla spiaggia, un bar a bordo piscina e 2 bar/lounge.

Camere

Soggiorna in una delle 500 camere della struttura, complete di TV a schermo piatto. Le camere sono dotate di balcone. La TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, soffione a pioggia e set di cortesia firmati.

Posizione

Quando alloggerai in El Cid Castilla Beach Hotel di Mazatlán (Zona Dorada), sarai in una posizione ottimale e potrai raggiungere Malecón di Mazatlán e Plaza Machado in meno di un quarto d'ora di auto. Questo resort sulla spiaggia dista 8,3 km da Spiaggia di Olas Altas e 0,7 km da Playa Sábalo.

Nelle vicinanze

Playa Sábalo(0.4 miglia)
Spiaggia di Punta Camarón(0.7 miglia)
Riserva Ecologica Islas de Mazatlan(0.8 miglia)
Campo da golf El Cid Country Club(0.9 miglia)
Isole e Aree Protette del Golfo di California(1 miglia)
Museo delle Conchiglie(1 miglia)
Casino MonteCarlo(1.2 miglia)
Casinò del Rey(1.2 miglia)
Caverna del Diablo(1.5 miglia)
Malecón di Mazatlán(1.5 miglia)
Lettere di Mazatlán(1.5 miglia)
Monumento a la Familia(1.5 miglia)
Pacific Golf Center(1.9 miglia)
La Gran Plaza(2.1 miglia)
Bula(2.5 miglia)
L'aeroporto più comodo per raggiungere El Cid Castilla Beach Hotel è Aeroporto Internazionale di Mazatlán (MZT)(15.5 miglia)

Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera

Posizione

Avenida Camaron Sabalo, El Encanto, Mazatlan, Stato di Sinaloa, Messico

Playa Sábalo (0.4 miglia)

Spiaggia di Punta Camarón (0.7 miglia)

Riserva Ecologica Islas de Mazatlan (0.8 miglia)

Campo da golf El Cid Country Club (0.9 miglia)

Isole e Aree Protette del Golfo di California (1 miglia)

Museo delle Conchiglie (1 miglia)

Altre informazioni sulla posizione

Opzioni camera

6

Ocean View Elite Golf Experience

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

495 ft²

Balcone

Aria condizionata

Soggiorno separato

Bagno privato

9

Camera, vista oceano

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

492 ft²

Balcone

Aria condizionata

Soggiorno separato

Bagno privato

6

Ocean View Elite

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

495 ft²

Balcone

Aria condizionata

Soggiorno separato

Bagno privato

5

Camera, vista piscina

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

398 ft²

Balcone

Aria condizionata

Soggiorno separato

Bagno privato

Recensioni degli ospiti su El Cid Castilla Beach

6.3

Piacevole

Sulla base di 1000 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

6%

In coppia

25%

Famiglia

49%

Gruppo

16%

In solitaria

1%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'El Cid Castilla Beach, i viaggiatori lodano frequentemente il personale gentile ed efficiente e la posizione fronte spiaggia nella Golden Zone, con numerose piscine e attività per famiglie, pur notando che la struttura mostra i segni del tempo e certi aspetti della formula all-inclusive possono essere fonte di confusione.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

All'El Cid Castilla Beach, i viaggiatori lodano frequentemente il personale gentile ed efficiente e la posizione fronte spiaggia nella Golden Zone, con numerose piscine e attività per famiglie, pur notando che la struttura mostra i segni del tempo e certi aspetti della formula all-inclusive possono essere fonte di confusione.

Molte recensioni sottolineano camere spaziose con un buon condizionatore e splendide viste sull'oceano, ma fanno anche riferimento ad arredi datati, letti rigidi, scarsa insonorizzazione e Wi-Fi a pagamento o limitato. I commenti sulla ristorazione sono contrastanti: i ristoranti specializzati e le colazioni ricevono apprezzamenti, mentre i buffet e le bevande incluse sono spesso nella media e alcuni articoli o locali richiedono prenotazioni o costi aggiuntivi. Aspettatevi una base vivace e affollata sulla spiaggia, piuttosto che un rifugio tranquillo e moderno.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Numerose piscine, accesso alla spiaggia e attività in loco sono molto apprezzate; tuttavia, lettini e palapas sono limitati, alcune piscine non sono riscaldate e l'accesso o l'orario di apertura di alcuni bar/aree dipende dal tipo di braccialetto.

Recensioni degli ospiti correlate

4

Gloria

6 apr 2024

·

Soggiorno di 3 notti

Cierran las 2 barras de la alberca a las 6:00 y ya no hay bebidas solo en lobby bar. Y los camastros de la playa los recogen a las 8:00 y ya no puedes estar mas en playa. De que sirve pagar el todo incluido si las bebidas me las van a quitar a las 6:00 pm. Tambien para comer snacks en el area de alberca me piden estar en una mesa, no puedo comer en camastros e igual cierran esos snacks a las 6 pm. No regreso

Cierran las 2 barras de la alberca a las 6:00 y ya no hay bebidas solo en lobby bar. Y los camastros de la playa los recogen a las 8:00 y ya no puedes estar mas en playa. De que sirve pagar el todo incluido si las bebidas me las van a quitar a las 6:00 pm. Tambien para comer snacks en el area de alberca me piden estar en una mesa, no puedo comer en camastros e igual cierran esos snacks a las 6 pm. No regreso

8

James Patrick

19 mar 2025

·

Soggiorno di 14 notti

We got extra perks because we booked through Expedia. The Al a Carte Restaurants were very good for dinners and easily booked through the Elite Club. We could go to 5 pools, but only 2 were heated. Great gym, beautiful pools. Staff very friendly and accommodating. Buffets were disappointing and the Pergola Restaurant was like a cafeteria, no atmosphere. Not much for evening entertainment.

We got extra perks because we booked through Expedia. The Al a Carte Restaurants were very good for dinners and easily booked through the Elite Club. We could go to 5 pools, but only 2 were heated. Great gym, beautiful pools. Staff very friendly and accommodating. Buffets were disappointing and the Pergola Restaurant was like a cafeteria, no atmosphere. Not much for evening entertainment.

10

Laurie

7 ago 2025

·

Soggiorno di 5 notti

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

10

Luis

4 ago 2025

·

Soggiorno di 5 notti

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

10

Elsa

21 apr 2025

·

Soggiorno di 3 notti

Excelente atención, limpio, albercas y acceso a la playa.

Excelente atención, limpio, albercas y acceso a la playa.

8

Cynthia

9 set 2024

·

Soggiorno di 4 notti

Pool and beach was accessible

Pool and beach was accessible

8

Alison

24 feb 2025

·

Soggiorno di 7 notti

Awesome heated middle pool. Wish at least 2 pools were heated. Food was hit and missed. Tiered bracelet system was confusing. Never was totally clear what we could/couldn't access. Only able to get reso's for one ala carte the whole week (unless we ate at 9 pm)

Awesome heated middle pool. Wish at least 2 pools were heated. Food was hit and missed. Tiered bracelet system was confusing. Never was totally clear what we could/couldn't access. Only able to get reso's for one ala carte the whole week (unless we ate at 9 pm)

8

Martha Laura

25 lug 2023

·

Soggiorno di 8 notti

Que no tienen suficientes palapas, para la ocupacion, que maneja el hotel. Teniamos que levantarnos a las 6 a.m. para poder tener palapa. Mucho ruido en las albercas.

Que no tienen suficientes palapas, para la ocupacion, que maneja el hotel. Teniamos que levantarnos a las 6 a.m. para poder tener palapa. Mucho ruido en las albercas.

8

DellRae

15 feb 2025

·

Soggiorno di 7 notti

We liked the big pool on the El Mor side, as it was heated. We felt safe walking on the beaches.

We liked the big pool on the El Mor side, as it was heated. We felt safe walking on the beaches.

10

Jessica

26 gen 2025

·

Soggiorno di 4 notti

Everything was well maintained. Good food options and evening entertainment shows. One thing i didnt like qas the piils were to cold.

Everything was well maintained. Good food options and evening entertainment shows. One thing i didnt like qas the piils were to cold.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

La pulizia è spesso buona, ma diverse recensioni segnalano camere sporche o scarsamente mantenute, biancheria macchiata, insetti e un servizio di pulizia incostante.

Recensioni degli ospiti correlate

4

Erendira

26 giu 2025

·

Soggiorno di 3 notti

The hotel is very old and there was bugs in the bed and roaches in the room. Food was disappointing. Staff was very good tho.

The hotel is very old and there was bugs in the bed and roaches in the room. Food was disappointing. Staff was very good tho.

2

Guadalupe de jesus

26 feb 2024

·

Soggiorno di 1 notte

Nos entregaron la abitacion sin limpieza , estaba un traje de baño de los uespedes que desocuparon la habitacion y el baño igual sucio la verdad muy mal muy sucia la habitacion.

Nos entregaron la abitacion sin limpieza , estaba un traje de baño de los uespedes que desocuparon la habitacion y el baño igual sucio la verdad muy mal muy sucia la habitacion.

4

Martha

10 dic 2024

·

Soggiorno di 4 notti

Location is the only good thing about this place. Hotel is old and it shows. Bed mattresses and pillows are hard and uncomfortable. When getting ready for bed pulled down comforter and sheets on bed were disgustingly stained. when we asked for them to be changed there was about a 20 min wait in sending someone up it was probably about nine in the evening and we were tired from a long day of travel and just wanted to go to bed, but finally someone came up to change them. That person said that that was normal and they are told to still use those sheets on the beds. We also had another instance in one of their restaurants of dirty table placemats that were used on the table we sat at and were told they were washed that morning and those are just stains and we’re OK to use. We told them to take them off the table and we would not use them. Food quality is mediocre. Staff members seem to not be well trained in customer care for the hospitality industry, making guests wait excessively for things when there should not be a wait. We will not be coming back to this resort.

Location is the only good thing about this place. Hotel is old and it shows. Bed mattresses and pillows are hard and uncomfortable. When getting ready for bed pulled down comforter and sheets on bed were disgustingly stained. when we asked for them to be changed there was about a 20 min wait in sending someone up it was probably about nine in the evening and we were tired from a long day of travel and just wanted to go to bed, but finally someone came up to change them. That person said that that was normal and they are told to still use those sheets on the beds. We also had another instance in one of their restaurants of dirty table placemats that were used on the table we sat at and were told they were washed that morning and those are just stains and we’re OK to use. We told them to take them off the table and we would not use them. Food quality is mediocre. Staff members seem to not be well trained in customer care for the hospitality industry, making guests wait excessively for things when there should not be a wait. We will not be coming back to this resort.

10

Nadia

20 nov 2025

·

Soggiorno di 5 notti

Habitación en promedio limpia, las cabeceras y los Cojines de la cama estaban sucios y mal olientes, las llaves mezcladoras tenía fugas de agua y se tiraba agua por todos lados. El servicio del personal muy bueno, todos muy amables y serviciales; mal servicio de internet wifi y pésimo que te lo limiten a dos dispositivos por habitación. Falta modernizar las pantallas a smart TV

Habitación en promedio limpia, las cabeceras y los Cojines de la cama estaban sucios y mal olientes, las llaves mezcladoras tenía fugas de agua y se tiraba agua por todos lados. El servicio del personal muy bueno, todos muy amables y serviciales; mal servicio de internet wifi y pésimo que te lo limiten a dos dispositivos por habitación. Falta modernizar las pantallas a smart TV

10

Kevin Daniel

17 nov 2025

·

Soggiorno di 4 notti

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

2

José luis

30 lug 2025

·

Soggiorno di 2 notti

Hotel muy viejo y deteriorado mucha cucaracha en todo el cuarto y el baño, realmente muy incómodo, el aire acondicionado tenía goteras, creo de las experiencias más desagradables que hemos tenido como viaje familiar, no regresaríamos ni lo recomendamos por nada del mundo !!!!

Hotel muy viejo y deteriorado mucha cucaracha en todo el cuarto y el baño, realmente muy incómodo, el aire acondicionado tenía goteras, creo de las experiencias más desagradables que hemos tenido como viaje familiar, no regresaríamos ni lo recomendamos por nada del mundo !!!!

2

Abigail

25 giu 2024

·

Soggiorno di 2 notti

Upon stepping into the room, the strong odor of filth and dirt hit me. I called the front desk to cancel my reservation, but they told me the person handling refunds was unavailable. Despite not knowing if I would get my money back, I left the hotel immediately. I couldn't fathom how people could tolerate staying there; the sensation of bugs crawling was unsettling.

Upon stepping into the room, the strong odor of filth and dirt hit me. I called the front desk to cancel my reservation, but they told me the person handling refunds was unavailable. Despite not knowing if I would get my money back, I left the hotel immediately. I couldn't fathom how people could tolerate staying there; the sensation of bugs crawling was unsettling.

10

Linnea

26 mar 2025

·

Soggiorno di 9 notti

The resort is very clean and the view of the ocean is amazing. The food for the buffets was about average for a resort buffet. We had plenty of walkable options for amazing food. The cleanliness was amazing. The staff was always willing to help with whatever you needed. Definitely will be going back again

The resort is very clean and the view of the ocean is amazing. The food for the buffets was about average for a resort buffet. We had plenty of walkable options for amazing food. The cleanliness was amazing. The staff was always willing to help with whatever you needed. Definitely will be going back again

6

Sandra Lynne

5 feb 2023

·

Soggiorno di 7 notti

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

8

Colleen Marie

28 mar 2025

·

Soggiorno di 7 notti

The pool staff and dining staff (especially in the buffet) were very good. I was a little disappointed that we couldn’t really “play” at the other El Cid resorts. I found the public washrooms were not as clean as I would have expected. The food at the Argentinian restaurant was fabulous.

The pool staff and dining staff (especially in the buffet) were very good. I was a little disappointed that we couldn’t really “play” at the other El Cid resorts. I found the public washrooms were not as clean as I would have expected. The food at the Argentinian restaurant was fabulous.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Le camere sono generalmente spaziose, con un buon condizionatore e molte offrono vista sull'oceano, ma l'arredamento è datato, l'insonorizzazione è scarsa, i letti possono essere rigidi e il Wi-Fi è a pagamento/limitato per alcuni ed è inaffidabile per altri.

Recensioni degli ospiti correlate

6

Jesús

8 apr 2025

·

Soggiorno di 3 notti

Habitaciones muy viejas, colchones duros, piscinas sin calefacción

Habitaciones muy viejas, colchones duros, piscinas sin calefacción

10

John Kelly

12 mag 2025

·

Soggiorno di 14 notti

Great ocean view from our room!

Great ocean view from our room!

6

ivan

13 lug 2024

·

Soggiorno di 5 notti

I really like that you could leave your balcony door open and have the breeze and the sounds of the waves come into the room giving you a peaceful sleep

I really like that you could leave your balcony door open and have the breeze and the sounds of the waves come into the room giving you a peaceful sleep

10

Luis

4 ago 2025

·

Soggiorno di 5 notti

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

8

zayde

7 mag 2025

·

Soggiorno di 4 notti

Todo esta muy bien. Los cuartos tienen los mismos muebles le falta un poco de actualizacion en eso

Todo esta muy bien. Los cuartos tienen los mismos muebles le falta un poco de actualizacion en eso

8

Francisco

3 ago 2024

·

Soggiorno di 3 notti

Muy bien solo que la señal estaba muy mala y wifi solo para 1 dispositivo muy mal hasta en los hoteles de 3 estrellas regalan el internet y el agua y café también tiene costo o no las volvían a poner

Muy bien solo que la señal estaba muy mala y wifi solo para 1 dispositivo muy mal hasta en los hoteles de 3 estrellas regalan el internet y el agua y café también tiene costo o no las volvían a poner

10

Kevin Daniel

17 nov 2025

·

Soggiorno di 4 notti

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

8

Francisco

15 ago 2024

·

Soggiorno di 3 notti

Necesita remodelar los cuartos estan igual que enos 90s.

Necesita remodelar los cuartos estan igual que enos 90s.

10

joanna

23 lug 2024

·

Soggiorno di 4 notti

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

8

Terri

24 feb 2024

·

Soggiorno di 8 notti

Rooms were loud. Not much for sound proofing.

Rooms were loud. Not much for sound proofing.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il personale è ampiamente descritto come gentile, attento e disponibile, ma il check-in può essere lento, le interazioni alla reception variano e le regole relative al braccialetto/benefit causano confusione ricorrente.

Recensioni degli ospiti correlate

6

oswaldo

20 apr 2025

·

Soggiorno di 1 notte

El check In fue demasiado lento y no fueron tan amables

El check In fue demasiado lento y no fueron tan amables

6

William

15 apr 2024

·

Soggiorno di 12 notti

Check in staff were unable or unwilling to explain the limitations of our service level.

Check in staff were unable or unwilling to explain the limitations of our service level.

10

Adam Kimberly Thomas

9 nov 2025

·

Soggiorno di 7 notti

Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.

Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.

6

Janice

17 apr 2025

·

Soggiorno di 7 notti

Had to walk to restaurant or pay for a taxi. Staff was not verty friendly at the front desk

Had to walk to restaurant or pay for a taxi. Staff was not verty friendly at the front desk

10

Ron

4 nov 2025

·

Soggiorno di 4 notti

The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.

The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.

6

Elvira

15 dic 2025

·

Soggiorno di 3 notti

The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.

The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.

10

Silvia

28 set 2025

·

Soggiorno di 3 notti

Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.

Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.

6

John Robert

9 set 2024

·

Soggiorno di 4 notti

A group of us spent 4 nights at the property in September of 2024. We are between 52 and 71. It wasn't the correct property for us. It is really geared towards families, and multiple generations at that. We all live in Mexico and have proficient Spanish. The property is showing deferred maintenance, and, at times, was really dirty from the crowds. That said---the staff, to a person, were delightful. They were friendly, helpful and seemed to genuinely be glad that we were there. Our biggest problem was that 3 of us booked with Expedia and the other two booked directly with the hotel. There was a marked inequity in the bracelets and the benefits that came along with them. We were constantly given incorrect information on what we could/could not do, where we could/could not eat. On the last full day---the two who didn't book with Expedia paid for an upgrade. Well, due to poorly advised staff members, this resulted in an even bigger problem. They jumped levels above us. It was a problem when they were assured we could all go to the marina for dinner. Once we arrived, the staff had to tell us that this wasn't the case. We could join our newly upgraded friends for dinner but would have to pay the menu prices. We did this, it was never about the money. The real problem is that there was never one clear explanation of the levels of all-inclusive packages.

A group of us spent 4 nights at the property in September of 2024. We are between 52 and 71. It wasn't the correct property for us. It is really geared towards families, and multiple generations at that. We all live in Mexico and have proficient Spanish. The property is showing deferred maintenance, and, at times, was really dirty from the crowds. That said---the staff, to a person, were delightful. They were friendly, helpful and seemed to genuinely be glad that we were there. Our biggest problem was that 3 of us booked with Expedia and the other two booked directly with the hotel. There was a marked inequity in the bracelets and the benefits that came along with them. We were constantly given incorrect information on what we could/could not do, where we could/could not eat. On the last full day---the two who didn't book with Expedia paid for an upgrade. Well, due to poorly advised staff members, this resulted in an even bigger problem. They jumped levels above us. It was a problem when they were assured we could all go to the marina for dinner. Once we arrived, the staff had to tell us that this wasn't the case. We could join our newly upgraded friends for dinner but would have to pay the menu prices. We did this, it was never about the money. The real problem is that there was never one clear explanation of the levels of all-inclusive packages.

2

Jacqueline

12 nov 2025

·

Soggiorno di 2 notti

Went with my family for a two day trip been here numerous times in the past this time around it was horrible service from Yolanda a supervisor. ac was not working in the room when I called to complain about it since it was 90 plus degrees outside she worded it “as I want a free day at the hotel. Customer service skills is completely awful. I want to begin with saying I paid for this reservation ahead of time so this comment deeply offended me. I was referred here because of the exceptional service but that definitely not the case. Yolanda is a horrible person and lacks social skills.

Went with my family for a two day trip been here numerous times in the past this time around it was horrible service from Yolanda a supervisor. ac was not working in the room when I called to complain about it since it was 90 plus degrees outside she worded it “as I want a free day at the hotel. Customer service skills is completely awful. I want to begin with saying I paid for this reservation ahead of time so this comment deeply offended me. I was referred here because of the exceptional service but that definitely not the case. Yolanda is a horrible person and lacks social skills.

8

Sammy

28 apr 2023

·

Soggiorno di 3 notti

We had an inexperienced staff member check us in. I was so upset at the process that I just wanted get to my room. I was checked in by 5 and waited an hour for a room that was never ready and just gave me a room that was clearly beautiful with a beach view. My kids were frustrated because we were waiting in the lobby for an hour. He didn’t explain anything about the facilities but I was already ready to enjoy Mazatlán. The hotel was amazing even the service. The check in staff was my only issue.

We had an inexperienced staff member check us in. I was so upset at the process that I just wanted get to my room. I was checked in by 5 and waited an hour for a room that was never ready and just gave me a room that was clearly beautiful with a beach view. My kids were frustrated because we were waiting in the lobby for an hour. He didn’t explain anything about the facilities but I was already ready to enjoy Mazatlán. The hotel was amazing even the service. The check in staff was my only issue.

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Posizione

Posizione fronte spiaggia nella Golden Zone, con facile accesso a negozi e ristoranti a piedi; la spiaggia è affollata, con venditori e gruppi musicali che riducono i momenti di tranquillità.

Recensioni degli ospiti correlate

6

Tyler

19 dic 2024

·

Soggiorno di 9 notti

The location in the Golden Zone right on the ocean is great. The staff were very friendly and provided excellent service. We did not care for the food, however. There are many peddlers and mariachi bands on the beach outside of the resort which isn’t unique to this hotel, but it can be a little overwhelming if you’re trying to relax.

The location in the Golden Zone right on the ocean is great. The staff were very friendly and provided excellent service. We did not care for the food, however. There are many peddlers and mariachi bands on the beach outside of the resort which isn’t unique to this hotel, but it can be a little overwhelming if you’re trying to relax.

8

Lloyd John William

6 feb 2023

·

Soggiorno di 9 notti

Close to everything

Close to everything

8

Danhira

10 gen 2023

·

Soggiorno di 19.362 notti

This was our first visit to this hotel. We enjoyed the beach access and all the snack/food options at this hotel and the sister hotel adjoining. It was centrally located for other food options, souvenier shopping and ease to other areas of town. If you don't mind the bandas playing most of the day and some times the night, this was a great stay for us. Our only gripe is to update the bathroom area of our room (toilet/shower). Otherwise, we would return to this location.

This was our first visit to this hotel. We enjoyed the beach access and all the snack/food options at this hotel and the sister hotel adjoining. It was centrally located for other food options, souvenier shopping and ease to other areas of town. If you don't mind the bandas playing most of the day and some times the night, this was a great stay for us. Our only gripe is to update the bathroom area of our room (toilet/shower). Otherwise, we would return to this location.

6

Becky Lynne

31 gen 2023

·

Soggiorno di 10 notti

The food was average for AI. The beach property would be better if the banda was not so disturbing all afternoon. I know that this out of the hotels hands but it is very annoying. No relaxation when they are all competeing with each other and some of the guests are allowed to bring an extra large speaker and blare their music on the hotel area of the beach.

The food was average for AI. The beach property would be better if the banda was not so disturbing all afternoon. I know that this out of the hotels hands but it is very annoying. No relaxation when they are all competeing with each other and some of the guests are allowed to bring an extra large speaker and blare their music on the hotel area of the beach.

10

Alma

8 ago 2025

·

Soggiorno di 2 notti

Excelente servicio, comida muy rica tanto en sus cartas en restaurantes como en sus servicio de buffet’s. Personal muy amable y atento Instalaciones bonitas y ambiente agradable ideal para compartir en familia. Habitaciones con una vista espectacular al mar y a la ciudad. Todo muy limpio y ordenado 👏 Su ubicación genial , todas las atracciones a tan solo minutos a pie ..! 🏝️⭐️🙌👌

Excelente servicio, comida muy rica tanto en sus cartas en restaurantes como en sus servicio de buffet’s. Personal muy amable y atento Instalaciones bonitas y ambiente agradable ideal para compartir en familia. Habitaciones con una vista espectacular al mar y a la ciudad. Todo muy limpio y ordenado 👏 Su ubicación genial , todas las atracciones a tan solo minutos a pie ..! 🏝️⭐️🙌👌

8

Jose

11 giu 2024

·

Soggiorno di 2 notti

Property was close to many other shops.

Property was close to many other shops.

10

James

25 apr 2025

·

Soggiorno di 4 notti

I like the golf club is across the road. The staff are very friendly. Amazing views of the ocean. So many activities on location and off. I’ll go back and recommend it. All inclusive or go eat out.

I like the golf club is across the road. The staff are very friendly. Amazing views of the ocean. So many activities on location and off. I’ll go back and recommend it. All inclusive or go eat out.

6

Frank G

4 mar 2023

·

The beach location was convenient. The staff was very friendly and helpful. The food buffet was not good at all. They did have some good dinner restaurants. Lots of kids and very loud. If you're looking for a quiet getaway, this is not the place. It was like being on a cruise ship without the ship. The all-inclusive for the drinks was worth it. Not for the food. There were a number of good restaurants that were close and very reasonably priced.

The beach location was convenient. The staff was very friendly and helpful. The food buffet was not good at all. They did have some good dinner restaurants. Lots of kids and very loud. If you're looking for a quiet getaway, this is not the place. It was like being on a cruise ship without the ship. The all-inclusive for the drinks was worth it. Not for the food. There were a number of good restaurants that were close and very reasonably priced.

10

joanna

23 lug 2024

·

Soggiorno di 4 notti

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

8

Gerda

26 feb 2025

·

Soggiorno di 23 notti

The view from our 14th floor balcony was outstanding. Our stay was 3 weeks and 3 times we needed to call down for a new access number for wifi. Much more convenient to have it for the entire 3 weeks. The location of the hotel is great. Easy access to shopping, restaurants, bars, etc. The pulmanias are the best invention. Such an easy way to get around.

The view from our 14th floor balcony was outstanding. Our stay was 3 weeks and 3 times we needed to call down for a new access number for wifi. Much more convenient to have it for the entire 3 weeks. The location of the hotel is great. Easy access to shopping, restaurants, bars, etc. The pulmanias are the best invention. Such an easy way to get around.

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Ristorazione

I ristoranti specializzati spesso lasciano un'ottima impressione e la colazione piace a molti, ma i buffet e le bevande incluse sono frequentemente mediocri, è necessaria la prenotazione per i ristoranti à la carte e alcuni articoli sono a pagamento nonostante la formula all-inclusive.

Recensioni degli ospiti correlate

6

Emiliano

1 ott 2024

·

Soggiorno di 3 notti

The hotel required reservation for all inclusive restaurants . Also , it wasn’t fully all inclusive . Bottles of water weren’t included there was also a room charge for room service .

The hotel required reservation for all inclusive restaurants . Also , it wasn’t fully all inclusive . Bottles of water weren’t included there was also a room charge for room service .

6

Stacy

12 mar 2025

·

Soggiorno di 7 notti

The buffets were average/below average. I had hair and egg shells in my AM eggs. Dinners at restaurants were good. No music on the beach so the brass bands (tuba, trombone etc) would blast super loud and try to play louder than the next band. Disturbing. We couldn’t hear the beach or waves. The buildings are a little run-down but the cost was low on the stay so it was what we expected.

The buffets were average/below average. I had hair and egg shells in my AM eggs. Dinners at restaurants were good. No music on the beach so the brass bands (tuba, trombone etc) would blast super loud and try to play louder than the next band. Disturbing. We couldn’t hear the beach or waves. The buildings are a little run-down but the cost was low on the stay so it was what we expected.

10

Laurie

7 ago 2025

·

Soggiorno di 5 notti

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

8

Irene

15 mar 2025

·

Soggiorno di 3 notti

I like the swimming pool area but the only good restaurant is La concha .

I like the swimming pool area but the only good restaurant is La concha .

8

ROBERT

4 dic 2024

·

Soggiorno di 5 notti

I thought the buffet was adequate but wished they had a taco/burger bar at the pool areas. The restaurants were exceptional. The employees were very kind and attentive. We will be back again.

I thought the buffet was adequate but wished they had a taco/burger bar at the pool areas. The restaurants were exceptional. The employees were very kind and attentive. We will be back again.

6

Manolo Jose

20 apr 2025

·

Soggiorno di 9 notti

For paying exclusive package not worth it. Food quality was poor like high school cafeteria. Will never do that again

For paying exclusive package not worth it. Food quality was poor like high school cafeteria. Will never do that again

6

eduardo

5 ago 2023

·

Soggiorno di 4 notti

Hotel and staff were fairly good; the drinks were bottom shelf licor specially the tequila which is what I prefer. Beer was warm and the mixed drinks did not have much liquor. I did enjoy the food but if you want a particular drink I suggest you bring your own liquor and avoid being disappointed. Bartenders were friendly and hard at work but they can only do so much with cheap liquor.

Hotel and staff were fairly good; the drinks were bottom shelf licor specially the tequila which is what I prefer. Beer was warm and the mixed drinks did not have much liquor. I did enjoy the food but if you want a particular drink I suggest you bring your own liquor and avoid being disappointed. Bartenders were friendly and hard at work but they can only do so much with cheap liquor.

8

Everardo

28 apr 2025

·

Soggiorno di 4 notti

Didn’t like alcohol drinks option with the All Inclusive and food options between 11:00 and 1700 hrs

Didn’t like alcohol drinks option with the All Inclusive and food options between 11:00 and 1700 hrs

8

Calvin

30 mar 2025

·

Soggiorno di 7 notti

Included drinks and buffet were okay. Speciality restaurants were amazing Daniela went out of her way to assist as did the wait staff at El Patio.

Included drinks and buffet were okay. Speciality restaurants were amazing Daniela went out of her way to assist as did the wait staff at El Patio.

6

Sandra Lynne

5 feb 2023

·

Soggiorno di 7 notti

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

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10

ADRIANA

15 set 2026

·

Soggiorno di 2 notti

Excelente todo excepto Sin problema

Excelente todo excepto Sin problema

8

MIGUEL ANGEL

20 lug 2026

·

Soggiorno di 3 notti

La habitacion limpia, buena atención del personal, buenos los restaurantes de especialidad, solo les hace falta mejorar los espacios para personas con algún tipo de discapacidad, rampas adecuadas etc. Pero en general muy bien y agusto

La habitacion limpia, buena atención del personal, buenos los restaurantes de especialidad, solo les hace falta mejorar los espacios para personas con algún tipo de discapacidad, rampas adecuadas etc. Pero en general muy bien y agusto

10

María de Lourdes

12 lug 2026

·

Soggiorno di 5 notti

Solo más variedad de comida

Solo más variedad de comida

10

Marcela

6 lug 2026

·

Soggiorno di 4 notti

We went for 1 week with my husband and other family members. We loved our stay, the staff was very friendly and helpful. The food was delicious at the specialty restaurants; we tried the Argentinian and the Italian, our room was clean and we had fun at the adults only pool. All in all, our stay was very would highly recommend staying at El Cid Castilla Mazatlán. Thanks to all for making our stay a beautiful experience.

We went for 1 week with my husband and other family members. We loved our stay, the staff was very friendly and helpful. The food was delicious at the specialty restaurants; we tried the Argentinian and the Italian, our room was clean and we had fun at the adults only pool. All in all, our stay was very would highly recommend staying at El Cid Castilla Mazatlán. Thanks to all for making our stay a beautiful experience.

6

Gustavo

1 lug 2026

·

Soggiorno di 3 notti

Le falta mucha limpieza al lugar. Está bien, pero se ocupa mucha limpieza en los cuartos en las paderes y en los techos. Y en los muebles mire, te larañas pegadas en el techo.

Le falta mucha limpieza al lugar. Está bien, pero se ocupa mucha limpieza en los cuartos en las paderes y en los techos. Y en los muebles mire, te larañas pegadas en el techo.

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 16:00 alle 23:59

Prima delle 12:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

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Prezzi per le prossime date

novembre 2026

dom	lun	mar	mer	gio	ven	sab
1 $270	2 $203	3 $199	4 $199	5 $232	6	7
8 $285	9 $289	10	11 $279	12 $267	13 $248	14 $248
15 $248	16 $196	17 $200	18 $194	19 $219	20 $249	21 $250
22 $200	23 $200	24 $200	25 $200	26 $247	27	28
29 $203	30 $203

dicembre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
La struttura è dotata di un estintore antincendio e un rilevatore di fumo
Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.

Si richiede la prenotazione per i tee-time per il golf, i massaggi e i trattamenti spa. Le prenotazioni possono essere effettuate contattando un resort prima dell’arrivo utilizzando i recapiti riportati sulla conferma della prenotazione.
Bambini e ragazzi di età pari o inferiore a 12 anni soggiornano gratuitamente nella stessa camera dei genitori o tutori, utilizzando i letti presenti.
È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
Non è necessaria l'auto per gli spostamenti da e per la struttura.
Il Wi-Fi è gratuito nelle aree comuni (numero massimo di dispositivi: 4).
Per la sicurezza dei viaggiatori, gli ospiti possono accedere alle loro camere con un dispositivo mobile.

Navetta per l'aeroporto: 35 USD a persona (solo andata)
Costo della navetta per l’aeroporto per bambino: 35 USD (solo andata), (fino a 17 anni).
Parcheggio non assistito: 5 USD a notte (con possibilità di entrata/uscita)

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.