Quality Inn Merritt

Clean pool and hot tub

Tucked off the road. Friendly and helpful staff. Property in the main building is showing its age. No elevator to access the second floor.

Great location and ample parking

They charged my card before arrival without notice, when we went to try and fix that so i could put it on a different card, they instead charged the original card a second time bumping me over my limit and incuring charges. While they did apologize, nothing else was offered or resolved. It was a mistake, and could have happened to anyone, but it was still an issue. There was no elevator, which may have been listed somewhere, but i have a knee injury and it made loading luggage difficult. We couldnt figure out how to turn down the AC, off was to hot, but on was litterally freezing. We had to bring blankets in from the car. Our bathroom door didnt close, and the bed had a significant lean to it. Over all i may stay again, but we would need a first floor room for sure at least. Still reasonable for the price. The hot tub was nice, the parking was easy and the staff was helpful and kind.

The shower was not cleaned as the previous guests items were still in there. The pool was nice if you like cold dunking in glacier water then going into a tepid “hot tub”

Layout awkward for those with mobility issues. No elevator. Bit noisy on night we stayed with school sports team there also.

Quiet, friendly staff, clean and hot hot tub, clean pool, adequate continental breaky, priced right

Bed was very uncomfortable. Pool heat was off , likely to save money, but was not even usable because it was only 13 degrees C. (I tested it with a thermometer) The hot tub was colder than a hot bath. I would not recommend this property if you come to use the pool or hot tub.

The man at the front desk was very helpful when I needed to use the washer and dryer. He charged my credit card for the cost and gave me the coins for the machine. The woman who was at the breakfast area was also very nice and polite. The included breakfast was good; eggs, sausages, waffles, cereal, beverages, breads. It was very clean and the area to sit to eat had plenty of room to sit. Our room was very nice and clean. The bed was very comfortable. Good lighting in the room and bathroom. Clean bathroom. Plenty of plugs for our 2 phones, 2 tablets and a laptop to charge. The air conditioning unit was easy to adjust and comfortable. Parking was free and close to our room. I would stay her again and I recommend this property.

We booked this property as it had an indoor pool, BUT it was sooooooo cold no guests could use it, it was not heated!! The pool looked good but the guests who were there at the same time as us, were also highly disappointed. We owned/operated a resort c/w indoor pool for 30 years, this water was not more than 75F. Should be at least 80-82/83 for a recreational pool

The room was comfortable and clean. The staff were friendly. The breakfast was appreciated. It met all our needs.

Found the bathroom and room quite dirty especially the walls, got questioned when i asked for more towels, bathtub was old and stained.

We were disappointed when our room was not cleaned on the first day. Also, the exterior doors were broken. There wasn’t a night shift on the desk so we had to lock the key in our room when we checked out in the early morning. The bedding and towels were clean and smelled fresh.

The whole place smelled bad. We had a non-smoking room but we still smell smoke in the room. The carpet looked very old and dirty and smelled of pee.

Killed 2 black widows in my room. Cob webs across the roof. Bathroom not cleaned properly dirt, grime, and garbage on floor.

Room stunk, stains on the sheets and dried … puke on the floor between our bed and night stand. They had an air freshener plugged in … so they obviously knew it wasn’t ok

They don’t come in change your sheets towels or give you new paper coffee cups when you stay more than a day. There is nothing on there website stating this.

The bed was clean and comfortable. Room location was quiet, parking convenient. We appreciated the pool and hot tub but the lights were out and a bit difficult to find. Breakfast was acceptable The cleanliness left a bit to be desired. It looked like a summer of being short staffed, doing beds and bathrooms as fast as possible. The place was in need of a deep clean, wash window sills, baseboards, polish glass in pictures, scrub filter and jets in the tub. The staff were friendly and helpful.

We found our room very clean and spacious We were greated very friendly and the information was clear.

It was generally okay, but toilet was not cleaned as I can see drips of urine in front of the toilet.

Booked a King bed room. Had a very spacious room with another Qn bed, kitchenette & small patio. Beds were clean & comfy along with bathroom. Noticed some wear & tear in kitchenette & bath tub plus fridge was leaking water inside. But on the whole quiet, clean, comfy & greatfor an overnight stop & good value. Would stay again !

Air conditioning units were really noisy during the night.

The large suite was perfect for our family; 'twas clean and had all the amenities that we needed. Standard continental breakfast. Friendly and professional staff were top notch. The hideabed was the only uncomfy part of the stay 😅

The room and bed were very comfortable, but theenclosed corridor restricted getting fresh air from outside.

Tv are terrible no channels

Was ok. A bit older and worn in the rooms

The bed and pillows were fantastic! Unfortunately the heating system was quite noisy.

The only issue we had was with the air conditioning unit. It worked well, but was extremely noisy.

For the price you pay i would expect a better tv only 32 in very few channels

Had a king bed room and the room was quite spacious which was nice, as we had our dog with us. Everything was very clean including the crisp white bedding (no dated old bedspread) and towels were also bright white. The enclosed breezeway (glass-to let the light in) that runs along the room doors acts as a buffer for noise and the cars are parked another 12 feet away from that, so we heard absolutely no sound. The motel is not on the main drag which also reduces noise and traffic. We just needed a white night stay and for the price, we were pleasantly surprised.

I was locked out of my room at 11:30pm and front desk was locked and closed. I had to sleep in my car for 1 night

They charged my card before arrival without notice, when we went to try and fix that so i could put it on a different card, they instead charged the original card a second time bumping me over my limit and incuring charges. While they did apologize, nothing else was offered or resolved. It was a mistake, and could have happened to anyone, but it was still an issue. There was no elevator, which may have been listed somewhere, but i have a knee injury and it made loading luggage difficult. We couldnt figure out how to turn down the AC, off was to hot, but on was litterally freezing. We had to bring blankets in from the car. Our bathroom door didnt close, and the bed had a significant lean to it. Over all i may stay again, but we would need a first floor room for sure at least. Still reasonable for the price. The hot tub was nice, the parking was easy and the staff was helpful and kind.

Attentive and friendly staff

Very indifferent at check in. Did not ask for ID. Didn’t mention anything about property amenities.

Staff is first class, very supportive. They also have a very good continental breakfast.

The beds are comfy, and the rooms are clean, but there is no night staff. The room next to us didn't stop partying until midnight, keeping my eleven year old up. And without a staff to stop things like this, I fear it will only get more dangerous.

Arrived a little late and front desk made sure I was able to get into my room. Top notch service. Room was clean and comfortable.

Service at front desk was non existent. Stood in lobby for 20 mins at check in before someone showed up then were given dry attitude, no information about the facilitly, and no direction to our room. Upon checkout there was no one there so we had to leave our room keys and a note asking for an emailed receipt, which we never received. Will NEVER stay at this hotel again!

The staff went over and above with their amazing service and kindness. We will definitely be back. Thank you very much.

The man at the front desk was very helpful when I needed to use the washer and dryer. He charged my credit card for the cost and gave me the coins for the machine. The woman who was at the breakfast area was also very nice and polite. The included breakfast was good; eggs, sausages, waffles, cereal, beverages, breads. It was very clean and the area to sit to eat had plenty of room to sit. Our room was very nice and clean. The bed was very comfortable. Good lighting in the room and bathroom. Clean bathroom. Plenty of plugs for our 2 phones, 2 tablets and a laptop to charge. The air conditioning unit was easy to adjust and comfortable. Parking was free and close to our room. I would stay her again and I recommend this property.

We definitely enjoyed our stay! Was very pleasently surpised especially based on the price. It was one of the more affordable ones in quite a large area that had a room availiable for us. It was close to walmart and anpther grocery store. We also were doing our laundry the next morning (we had driven all the way from Oklahoma), and we miscalculated the timing of how long the wash and dry would take. We called the front deak to ask for a little extra time to pick up our laundry and have time to pack it before checking out and they obliged, offering us an extra hour to get everything together! We also enjoyed the hot tub (old, tired bodies and driving for days on end), and we met 2 other sets of awesome guests at the hottub as well. Everyone seemed happy with the accomodations. There was also a restaurant at the location, we didn't get to eat there because we had some errands to take care of after checking in and we got back too late to go to the restaurant but I did check out the menu and it looked awesome! I enjoyed breakfast in the morning while my husband slept in. It was pretty standard for a hot breakfast, eggs, sausage, english muffins, cereal, yogurt, waffles, etc. The coffee was very fresh and absolutely delicious. We travel over 50% of the year for the past several years and its the best hotel coffee I've had!! So good! Right as we were packing up the car to leave, the owner pulled up and talked to us. He wanted to make sure we enjoyed our stay and we did, for sure!!!

Hot tub was appreciated and EV charging nearby

Great location and ample parking

Very nice hotel and decent location with a nice view of the valley. Super clean, and a fairly decent breakfast.definitely would stay here again.

Great location. Just off y the highway.

Close to town but a good distance from the Freeway and its noises! Nice pool clean suites and attractive setting. We will stay there again!

The building is in a really good location for travellers as it is right off the highway. The beds and pillows were VERY COMFORTABLE. Room was a little dated, but pretty quiet despite being on the 1st floor. Could hear some creaky floors above us, but we coukd not hear our neighbours beside us. Only recomendation would to have some sort of drop box after the office is closed, we left early and had no where to put the cards, so we just left them in the room.

Nice quiet location, a block off the main road. Very clean, well appointed room.

Stayed with our dog. Great location. Easy walk to nearby trails for her. Great sushi / Japanese restaurant next door which was excellent. Lots of parking. Quiet and clean. Excellent breakfast service at the self serve breakfast area.

Clean and proximity to high way.

Very friendly and helpful staff; quiet and very clean; breakfast was simple but ample and excellent.

The breakfast was great and the attendant was very friendly and efficient.

Nice place for a stopover on the way to Alberta. Friendly and helpful staff. Comfortable bed. Better breakfast options than many places. Excellent price compared to similar hotels in Kamloops. Well worth the little bit of extra driving.

The large suite was perfect for our family; 'twas clean and had all the amenities that we needed. Standard continental breakfast. Friendly and professional staff were top notch. The hideabed was the only uncomfy part of the stay 😅

Room was clean, breakfast was hot and plentiful.

Old outdated rooms and building in need of maintaince. Ice machine broken, very limited breakfast.

Breakfast was more than muffins. Great!

I enjoyed my two nights. Very quiet and safe. Breakfast was limited but still appreciated. I had some issues with my room key but it was easily fixed.

The man at the front desk was very helpful when I needed to use the washer and dryer. He charged my credit card for the cost and gave me the coins for the machine. The woman who was at the breakfast area was also very nice and polite. The included breakfast was good; eggs, sausages, waffles, cereal, beverages, breads. It was very clean and the area to sit to eat had plenty of room to sit. Our room was very nice and clean. The bed was very comfortable. Good lighting in the room and bathroom. Clean bathroom. Plenty of plugs for our 2 phones, 2 tablets and a laptop to charge. The air conditioning unit was easy to adjust and comfortable. Parking was free and close to our room. I would stay her again and I recommend this property.

This cute motel has potential, but is tired and needs a refurbish. Bathroom had nice sink and countertop, but very small. Carpets need replacing. Beds were comfortable. Air conditioning was loud but worked great. Rooms are kinda dark, with the brightest light being at the back of the room by the fridge. Would be nice to have a mirror there. Breakfast is very basic - egg omelet with cheese, sausage, waffles, apples, yogurt, granola bars. Coffee was good :). Nice large fridge in room, and microwave. Staff are friendly. It is fine for a place to sleep for 1 night. Didn’t use the pool.