多倫多機場希爾頓套房飯店

This was my second stay in as many weeks so it was great to see consistency - staff are very kind and knowledgeable, and make check-in, and changes very easy, particularly when my flight was cancelled. The gym is great for a hotel, and the sauna and pool are a bonus. Very good restaurant on site, and allthe wait staff I dealt with were super lovely. Thank you!

The airport shuttle was a game changer. So easy. Was at the hotel within minutes. It also runs every half hour.

Parking was an issue I had to move my car to Parknfly which I did not expect Won’t be staying at the Hilton ever again

Hotel great. Shuttle service amazing

I had 4 rooms booked at the Hilton our group consisted of adults teenagers and a child. I had made the booking in plenty of time yet they had the rooms spread across different floors. I had to ask for us to at least be placed on the same floor. Check-in staff managed to accommodate this. We went down to use the pool facilities and we were very disappointed in the cleanliness of the actual pool. The dirt stained the side walls and the water was murky.We also used the shuttle bus to travel backwards and forwards to the terminals. We have huge concerns on the safety of the bus. As we travelled with flight crew they also shared our concerns it felt like the floor was going to give way, the air conditioning leaked all over the seats and the seats were moving on their fixings. The bus staff member was also very unhelpful and had a poor attitude towards travellers. A waitress also approached our group as we sat down to order our evening meal and demanded the ID of the young adults. We understand it is the staffs duty to check the age due to licensing laws but her whole demeanour was very accusing and made us feel unwelcome. We felt we were being watched and I had to speak to the restaurant manager. The childs meal was the last to arrive and by then others in our party had already finished their meal. The rooms were clean and we had plenty of room overall disappointed and have health and safety concerns on pool cleanliness and shuttle bus road worthiness

Waited for the shuttle at the airport but it never came. Had to take a taxi which cost $25 for about. 3 minute ride. Front desk and manager couldn’t have cared less. Not a good experience.

Bathtub was stained , worn out looking. No weekly parking available , didn’t say on site pending availability so had to arrange last minute parking off site. Also I have stayed at Hilton’s in Michigan, Fort Wayne and Windsor and never had to pay for parking over night. Won’t be my choice again

Friendly staff, huge gym, basketball court, large pool, sauna, clean large rooms, great shampoo and conditioners. Also the airport shuttle is every 15 mins from 4-8am excellent!

Hotel is excellent for anyone needing an overnight stay and the shuttle bus to and from the airport is brilliant. If I had any complaint, the check-in was very very slow, after midnight and flight crew arriving long after you take priority, didn’t seem fair when everyone is tired.

The bathtub was peeling. The duvets are covered with sheets, not actual duvet covers. The airport shuttle is tiny and ancient. And it was not cheap.

Staff were amazing, room was spotless & beds were sooooo comfy

Högljutt värmesystem som väckte oss på natten när det drog igång! Badrummet behövde fräschas upp!

Room 336 on 10.18.2025 had mold/mildew on the ceiling.

I stayed at this hotel for two nights, and thankfully, it was a short trip. From the moment we checked in, there were some concerning issues. As soon as we entered the elevators, there was a very strong and unmistakable smell of cigarettes—even though the hotel floors are supposed to be smoke-free. When I got to my room, I noticed visible stains on the walls, and the towel in the bathroom had an odd stain on it as well. While the bathroom itself appeared generally clean, the tub didn’t look very well-maintained, and the shower curtain had a medium-sized red stain. Overall, the room felt far from clean or welcoming. Not the best experience, and I wouldn’t choose to stay here again.

Mold lots of it

Room was nice and clean

Scuffed walls, dirty floors. Beds were comfy, staff were great and pool was great.

Room was spotless

Room was dirty and smelled of cigarettes. The staff were very friendly but the room was gross. Restaurant was great

Stayed 1 night with wife, got but in basement, it was dark and paint pealing of ceiling in bathroom. Bed was very comfortable. Shower was very old tub but had amazing water pressure. Great transportation between hotel and airport. Good breakfast.

Room is good the one we were given .. right by elevator .. but noisy

Solid 3 star airport hotel. Complimentary shuttle service from airport worked great. They promptly pick up every half hour even at 11:30pm. Hotel itself was standard airport hotel. Tim Hortons and A&W within easy walking distance. Room was comfortable and clean enough. Feels like an older hotel that has been remodelled. Despite close proximity to airport, we could not hear any noise which was great.

Noisy Air conditioning in rooms

The room was dated and the it didn't have a king bed as advertised.

Bad isolation, you can hear people blowdrying their hair at 3 in morning in their room, you can hear people talk in their own room forget the hall it’s like their your room. The fan is so loud you have to turn off ac/heat before going to bed. God forbid someone flushes at night around your room, the piping goes off for 15 minutes. Barely slept in 5 days

The suite we booked was described as a one bedroom but there’s no door between the living space and the bedroom which was a disappointment. Rooms are very dark and could use more light. We were pleased however to have a microwave and refrigerator

Very slow internet but the rest is ok

Comfortable, nice rooms.

Great location. Short shuttle ride to/from airport! They should get lamps with USB ports

Even though this hotel is adjacent to the airport as well as a major highway, it is incredibly quiet in the rooms. Excellent rooms, very clean. The beds were very comfortable.

I am extremely disappointed with my experience at Hilton. After landing, I realized I had lost my wallet and was then refused check-in because the hotel required a deposit—even though my room had already been fully paid for. I spoke with two managers, Joy and Carl, who showed no willingness to understand the situation. I explained that I have been a Hilton Honors member for several years, but they dismissed this and repeatedly told me it “meant nothing” because I had booked through a third party. To make matters worse, when I requested a cancellation—given that they were unable to honor a reservation I had already paid for—they refused. They insisted that Expedia had to send a written email explaining that my wallet was lost, even though Expedia had already called the hotel twice. Joy still refused to proceed without an email, stating that this was “policy.”

Front desk service was excellent and Bed was really comfortable.

The hotel staff were friendly and helpful. The check-in process was easy and so was check out. The beds were comfortable and they have blackout curtains. 5/5 I will stay here in the future

Room was ok, AC kept glitching out, absolutely Horrid customer service from front desk staff, Mosaic Restaurant was horrible service as well we had to keep asking for drinks etc instead of being asked. Upon checkout mass confusion with front desk staff again, all at their fault. Overall id never use this hotel again!

Hotel is excellent for anyone needing an overnight stay and the shuttle bus to and from the airport is brilliant. If I had any complaint, the check-in was very very slow, after midnight and flight crew arriving long after you take priority, didn’t seem fair when everyone is tired.

First class property, first class service. Special thanks to Remy at the front desk for patiently working our reservation.

The Hilton hotel was incredibly accommodating for our Wedding. When we checked in, they made us feel welcomed, gave us water and complementary snacks. They make sure we were taken care of, and any questions or concerns we had, they delivered with professionalism and care. We are incredibly satisfied with our experience at the Hilton!

Upon arrival at the Hilton at YYZ and being assigned a room, I found myself not merely disappointed but affronted — by the shoddy standard of the room with broken and damaged fixtures especially in the washroom, the complacent rudeness of the staff, and a management willing to excuse incompetence with the air of entitlement. The desk agent who greeted me was crass and condescending — wholly unprofessional — and when I asked a simple, binary question — “Will you change the room?” — I was given obstinate refusal. When I asked, “Will you clean and fix the room?” my concerns were waved away as though I had inconvenienced an establishment already exhausted by largesse. Most egregiously: I am a person with a visible physical disability. When I requested assistance at check-in I was refused. At check-out I telephoned the desk and waited forty-four minutes for help that never came, despite two further requests. This is not merely bad hospitality; it is a failure to fulfil accessibility obligations.

We chose this hotel because of its proximity to Toronto Airport. A shuttle bus arrives frequently for short trips to and from the airport. There is plenty of room on the bus for luggage. When we arrived at the hotel around 9:30 pm, there was an incredibly long line waiting to check in. (I estimate 15-20 people in front of me.) There was only one clerk available so it was a VERY slow process. A second clerk arrived after a while, but it still was a lengthy wait. Once at the counter, the process was efficient and friendly. Our room was spacious and comfortable. There were plenty of electrical outlets for charging devices. The tub/shower was good (pressure was strong, temperature was consistent). Unfortunately, the sliding door into the bath was stuck in the open position. I reported that problem when checking out. We enjoyed the buffet breakfast. There were plenty of tasty options. Checking out of the hotel was friendly and efficient. Overall, we enjoyed our stay at this hotel and are likely to return if in the area.

Easy check-in, clean room. Staff was great.

Had a 1 day layover for a flight to Tokyo so wanted to be close to the airport. Restaurant was fine for dinner and breakfast and the room was very comfortable. Free shuttle which was only 10min to airport was perfect. Could not ask for more.

Clean conveniently close to the airport. Airport Shuttle is a great option

Good location, nice hotel

Close to airport

I had a nice stay close to the airport.

The hotel itself is wonderful. The area well it’s the airport what can you expect ?

Good hotel if you need a stay close to the airport but not much to do around here

空港からのシャトルバスが便利です。トロント旅行の前後に利用するのは、とても良いです。

Great location

Proximity to airport is really close

This was my second stay in as many weeks so it was great to see consistency - staff are very kind and knowledgeable, and make check-in, and changes very easy, particularly when my flight was cancelled. The gym is great for a hotel, and the sauna and pool are a bonus. Very good restaurant on site, and allthe wait staff I dealt with were super lovely. Thank you!

Great staff room was very clean , shuttle drivers were great .The breakfast was disappointing. Because although the service was good it was cold , pancakes were hard almost like day old . Might have been ok if it was hot .

Menu was a bit limited for diner

Breakfast was great. Fresh items.

I loved the pool and dry sauna! It was great seeing the planes take off and land from my hotel room. I couldn't believe how quiet the room was but I slept wonderfully. The only room for improvement I can suggest is to get more breakfast staff. It's sad to pay $35 for cold scrambled eggs and congealed sausage. And to wait 40 minutes to get a staff members attention to pay the bill is shameful.

Liked location and it is an attractive hotel. Service a little slow. Overall a nice stay.

When I ordered my food I got the wrong order. Then when I called them and told them they told me that the items were no longer available so I removed some of the items but they were still on my bill.

The restaurant was seriously overpriced for the quality, quantity, variety and level of service. Especially considering taxes & gratuities are add ons.

Did not appreciate the $11 charge for internet. $65 for a pizza and a bourbon seems high.

Clean room and good restaurant