溫哥華機場拉迪森飯店

Indoor pool was a little bit cold, hot tub not available.

Hotel was a bit dated. Only one elevator works. Bath room is strange that the cold water side also comes with hot water sometimes. Not deterministic. Limited parking in front of the hotel. If you come late you have to park offsite on a parking building without elevator.

Broken elevator

Comfortable room and clean. Staff friendly. Some maintenance issues - only 1 elevator working making floor travel slow. Breakfast ok. Parking outside of hotel simple. Good airport shuttle service, picked us up at 2 am. Would stay there again.

Clean rooms great staff Elevators still a problem even a year later

Room fine. Elevators not working. Coffee cold.

The indoor pool and hot tub are well maintained. Customer service is efficient.

Good experience but need to pay parking fee

Good location. Clean rooms. Comfy bed. Breakfast has decent options, although was not stellar. One of the elevators was not working. And the one that was working had an issue so I couldn't get to my floor. Hot tub was out of service, which was a bummer.

Paid $25 for parking

Clean room and friendly staff

Room was very clean, comfy and quiet. Could use a handyman in a few areas, sink drain, stains on side chair. Otherwise its a beautiful hotel with excellent sraff.

The room was nice and clean. It was a good size for me and my family. I hightly recommend this hotel!

Room was tired looking. Shade on a lamp was broken. Bathroom had mould on the tiled enclosure. Bed chesterfield left barely enough room to get to the room door in an emergency in the dark. For the price I was very disappointed.

Nice location, can easily walk to the opposite side for mall shopping and dinning option. Cleanliness can be improved though, bed sheet wasn’t that clean.

The room was spotless, check-in was smooth, and the staff were very friendly.

The property is close to train station and other amenities but it's not the cleanest. Found bugs and spiders by the window and in the corner. Cleaners were nice about needing more refills but the overall cleanliness give it a 3/5.

It was a shame we did not have the option of swapping a room upgrade for breakfast as this would have been more suitable for our stay. The room was not clean enough for the standard expected of radison. Hair on the bathroom floor and in the bath, floor had not been vacuumed. Tired decor. Disappointing given the cost per night.

The carpet was soaked in front of the bathroom due to what we believe was a leak in the bath tub. The door frame was moldy, so this leak was not new and my kids stepped on the carpet in their socks, and the socks were gross...we threw them away.

The room was very dated and the sheets had hair on it. The main power switch was malfunctioning and the toilet faucets were non functional or very delayed.

too close to the elevator. Should be noticed ahead of time.

Room are old, but the rest is good

Nice spacious room

Good room with comfortable beds and good size desk area. Bathroom could do with a refresh especially the shower. Why hotels continue to keep bathtubs in rooms is head scratching. Who takes baths at a hotel? Lots of TV channels. For the price it was a decent stay.

The corner penthouse suite option is not as premium as I would expect from the name, do not book this room option if you're thinking should be the best option. It's an oddly shaped room sandwiched between elevators, with the bathroom attached to the bedroom, and a view of the parking lot, not premium at all. There's apparently only two rooms of this type. We asked to move due to the noise and were taken to the room directly above, which is identical, but accessed from a secondary elevator or stairs as the 12th floor is oddly partitioned from the rest of the hotel, but it had broken AC and a room temp of 27. Our third room was much nicer, it was just unfortunate that it wasn't our first room and experience. Overall the hotel is alright, showing its age a bit, but was clean and the staff were friendly.

Room is clean, though a bit noisy at night, especially low floors.

Room was clean and beds were comfortable.

Beds were very comfortable

Things look dated, coffee machines needs a good scrub. Large size rooms

The room furniture was old

Great room, comfy bed, and great front desk staff!

Staff were so helpful when I misplaced my tablet. They helped me find it and get it back to me. They also were helpful about getting around Vancouver. We would definitely stay again.

It was a really pleasant stay and the staff was always helpfully and easy to deal with. Never hesitated to give us extra bottles of water whenever we asked. Great stay for sure.

The man at the front desk was very rude. Even after check in I called and he said he couldn’t understand me and hung up. I spoke normally I’ve never encountered this problem. I ordered out skip the dishes and he didn’t even notify me that the food was delivered, I went down to get my food and he was all upset. Dude is high drama ruined what could have been a nice stsy

Very short stay, Patty at the front desk was excellent in directing me for parking and ensuring i was quickly attended to for my very late check in. Got to my room in no time.

The hotel was clean, had great amenities and comfortable. Where it exceeded my expectations was the service, from Nick driving the airport shuttle to Anna at the front desk - both went above and beyond in accommodating me. Thank you!

Traveled a long day to get to Hotel. On arrival around 1:00pm was informed that an early check in was available but it had an additional fee of $50.00. Found this insulting because the room was obviously ready and no extra effort would be needed to let us in the room, and the room cost was approximately 500.00 per night! This a an OK hotel but definitely not what I expected at 500.00 per night - the least they could do is let you in the room early if it is available. So we checked our bags and went out. Came back at 5:00pm and got in room with no extra charge. This turned a potentially nice experience into one that feels like we were being ripped off.

After 30 hours of exhausting travel from Jakarta, I managed to locate the Radisson Vancouver airport shuttle parked inconveniently one level up from arrivals at the departures level. There was no driver, though the door was wide open. Following hotel instructions I located a telephone outside and called the hotel. The front desk advised me to wait for the driver. I waited 5 minutes in the cold only to have the driver reject me as a passenger in favour of an airline crew that was nowhere in sight. Advised to wait another 15-20 minutes for a different shuttle, I ordered an uber instead which required going back downstairs and outside again. Finally arriving at the hotel exhausted and upset, I requested a refund for the $25 Uber. The only bright spot in the debacle was the reception desk agreeing to refund immediately. Not a smooth process to say the least.

Experience wasn’t really good, I wait for 40min for the room service to bring me the toothbrush. Also I check in at 1am midnight leave at 12 they charge me for all day parking (they didn’t mention anything about parking fee on Web I thought it’s free). And they don’t let the delivery people go upstairs to the door, they stop the driver at front desk and hold the food. But they don’t bring the food to you, you have to go pick up yourself! That’s terrible!

Front desk staff was friendly and very accommodating. Bellman who also was our shuttle drivers was super friendly and helpful with advice for how to navigate the airport.

Clean room with convenient location. Shopping malls, food halls and restaurants are one to two minutes of walking distance. Skytrain station across the street. Good location.

Great location next to Sky train station

I like the convenience of this hotel.

The location is excellent, short shuttle trip to airport that runs all the time on 30 minute interval so you can easily make an early morning flight. Walking distance from hotel are many restaurants and shopping, not your traditional airport hotel! Rooms were spacious and very comfortable.

This is my second stay at this hotel. The front desk staff are welcoming and helpful. The location is great for using public transport, and there are multiple dining options within walking distance.

One of the most conveniently located hotels in Richmond.

Good location

Great location, Many restaurants within walking distance. Noisy because of the plane.

We are only here for 1 night before boarding on an Alaska cruise vacation. The hotel was close to the airport with free shuttle service. The Aberdeen mall is directly across the street with lots od dining and shopping options.

Airport shuttle provided to/from. Hotel was centrally located in Richmond, BC. Easy to walk around. No need for a car. Also right on the monorail line to Vancouver. Hotel was clean with friendly staff.

Breakfast prices are insanely expensive (continental breakfast is not included) for the quality of food. Toilets were half clean, we didn’t trust the bath tub jets. It’s a convenient location for airport. Overall, hotel is overpriced for what you get.

Liked: The hotel had a free shuttle to and from the airport. The hotel was a block from a rail transit line to downtown. The room had a great view of the Fraser River. The suite was quite spacious. The staff was extremely helpful and friendly. The area had a variety of Asian cuisine. Other: The hotel was undergoing some elevator repair issues The restaurant only had a buffet for breakfast. They should offer a continental version for a lower price. This was a Saturday.

The restaurant is excellent. Love the lasagna, pizza..... the bar is relaxing and comfortable. Super service. The entire hotel staff is exceptional! The last several times we stayed Komal went out of her way to make sure we were comfortable and greeted us by name. Ken is friendly and always on time with the shuttle.

Hotel has the best location for "food hunting" in Richmond area and the staff was very helpful!

You can walk to almost everything. There is a Yaohan center located right behind the hotel, and a unique food court is situated on the 2nd floor of the building next door. I had the best scrambled egg sandwich there. Across the street is the Aberdeen Center, and there are many restaurants nearby. I would stay here again next time I am in Richmond.

Front staff very efficient and courteous. Room very clean and spacious. Great restaurant Mozza with a great server. Kind and efficient.

Check in staff friendly and helpful Restaurant food was excellent, staff friendly and provided great service

Room was spotless and the restaurant downstairs was the perfect spot for a nightcap

Everything was fine. The hotel is a bit old, but otherwise staff is nice and the food at restaurant quite tasty.

Staff was friendly and helpful. Restaurant in hotel was good, reasonably priced, and convenient. Chose because of shuttle to airport.