Prestige Hudson Bay Lodge & Conference Centre, WorldHotels

Good location, well maintained facilities (including gym), and pleasant staff.

Stay was straight forward. Ice machine was broken and the room had no electrical outlet available beside the bed to plug my cpap machine in. Had to run a cord across to the other side of the room for a walk plug causing a tripping hazard.

Had a pretty good gym.

Clean and comfortable. The free coffee in the lobby was appreciated

We are traveling from Pittsburgh, PA to Anchorage, AK with a U-Haul and trailer and we needed a safe place to park and sleep for the night and we are so grateful for this place! A safe place to park with a huge parking lot, beautiful rooms and the restaurant is top notch!!!

Good to have a guest laundry , a cut above the motels in town . Smithers looks a safe little town but we were only there for a stopover.

Great stay here again. Nice secure parking lot Nice pub and fancy restaurant

Since we were passing through, there was no need to leave the hotel for dining. A restaurant, pub and coffee bar were all on site

Nice hotel. Only complaint was that the floor sloped quite dramatically and the door made a horrible noise opening and closing. The laundry was a great perk.

Very nice spacious room and extremely caring staff. Really helpful and welcoming. We were traveling with two dogs and they provided two pet beds. Two good restaurant options. Extremely comfy bed and room was silent. Absolutely will stay again.

No daily housekeeping done on our room. When complained we handed clean towels. No service for $250.00 a night

Breakfast was poor. Eggs were over cooked and staff not very attentive. Clean room but now very dated. Corridor carpet was filthy. This is the first impression, what is it like back of house, example kitchen. Conversations behind the check in counter should be done away from guests.

Room was very clean and has been redone in the last while. Staff were very friendly and food in the restaurant was very good.

I had a wonderful stay. The staff at the front desk were incredibly friendly and helpful, and our room was spacious, spotless, and modern with comfortable beds. The location was also very convenient for exploring Smithers. I would definitely stay here again.

This is a comfortable hotel. Rooms are spacious and clean.

It was a wonderful stay. Clean and quiet.

Our stay at the lodge was okay. There wasn’t anything wrong, but it was definitely average in comparison to other hotel stays we have had. The hallways seemed dark. The rooms could use a bit of updating - we much prefer rooms with no carpet (they feel cleaner), and we had trouble finding places to plug electronic devices in (there were outlets, but not in the most convenient places). One of the duvets had an old stain; stained linens IMO are gross & need to be taken out of circulation from being used. The bathroom was small & dark, dim lighting & black countertops, but it was fine for our short two night stay. The hook on the back of the bathroom door was near falling off & needed replacing by the looks of it. Although our room faced the highway it was quiet of traffic noise; the AC/fan noise helped to muffle any outside noise anyway. Staff that we encountered throughout the stay were all friendly. We ate twice at the pub downstairs. One meal was pizza & appies - it was very greasy. The other was dinner meals & we all enjoyed what we had chosen. Overall it just felt pretty pricey for what it was. Two nights in Prince George costs far less, at a much newer/nicer property, & we often chose one that offers a great buffet breakfast. Smithers isn’t somewhere that we stay often but nothing really made me say, “We’ll stay there next time for sure”. It was nothing super horrible but it wasn’t anything fabulous either.

Very Clean

Room service was marginal , did not refill coffee for two nights stay, no clean towels.

Just meh. It was sold as the shining star of Smithers, but it didn't seem like it was anything special. Old small toilets, weird smell in the room, weird vehicles parked out back on the edge of the property.

Hotel is showing its age. Beds were not comfortable and the a/c unit was really loud everytime in turned on. Good enough for one night but would opt for something else next time but hard b/c this is sadly one of the top rated hotels somehow.

Bed was very uncomfortable, needs mattresses to be upgraded, bathroom was very tiny.

could not access the internet on my tablet that does not have data

Property and room were very clean. Good sized TV but no smart features. Empty vending machine. Mattress was shot! Very uncomfortable.

I had a wonderful stay. The staff at the front desk were incredibly friendly and helpful, and our room was spacious, spotless, and modern with comfortable beds. The location was also very convenient for exploring Smithers. I would definitely stay here again.

Great place. Comfortable beds

The hotel was clean, room was very small, bathroom was tiny. Had no real amenities, so not worth the price being asked. Had two okay restaurants, both were very slow, and pricey. No soundproofing at all in the rooms, could hear everything.

This is a comfortable hotel. Rooms are spacious and clean.

The mattresses in our room were pretty worn out big divot in the middle of it. Didn’t have the best sleep because of it. But overall the hotel is nicest in Smithers. But at the price point they should be updating their beds more frequently.

Nice hotel. Only complaint was that the floor sloped quite dramatically and the door made a horrible noise opening and closing. The laundry was a great perk.

For $250.00 for one night I was really disappointed that when I checked out and told the front end person that my shower was cold she just said oh I’ll tell maintenance. No apologies, no I’ll see if we can reduce your bill… nothing. I was planning on staying here on a regular basis as I am a travel nurse but now I plan on staying elsewhere.

Quick, friendly staff.

I have stayed in this facility many times over the past 30 years. It has lost much of its lustre, having become rather shabby. Prestige, the "new" owners might consider hiring English-speaking staff for the front desk, and for goodness sake, come up with another system for room-cleaning that does not require guests to run the gauntlet to get past all the room-cleaning carts.

Staff were extremely helpful the bed was amazing

Friendly staff and easy check in/out

Service in the restaurant was a bit slow - they seemed understaffed for the number of guests. The hotel was great.

Superb front desk staff.

I had a wonderful stay. The staff at the front desk were incredibly friendly and helpful, and our room was spacious, spotless, and modern with comfortable beds. The location was also very convenient for exploring Smithers. I would definitely stay here again.

Friendly and accommodating staff

Clean quiet room, felt the restaurant was understaffed but friendly

Great place to stay for those skiing at Hudson Bay. Great food and very good service.

Close to downtown. Hotel was clean and staff were friendly and accommodating.

Excellent place to stay. Lots of opportunity for quietness as well as quick access to the community.

I had a wonderful stay. The staff at the front desk were incredibly friendly and helpful, and our room was spacious, spotless, and modern with comfortable beds. The location was also very convenient for exploring Smithers. I would definitely stay here again.

A nice place that was a short walk to downtown

Check-in was easy and friendly. Hotel is within walking distance to downtown shops and restaurants. Room was clean and comfortable.

Good place to stay for a ski weekend in Smithers.

Good location

Clean, comfortable room. Nice staff. Within walking distance of downtown.

We were in Smithers on the return journey from Haida Gwaii. This hotel is one of the best we stayed at during the 17 day trip. Our room was large and pleasant. The room had a fridge, microwave, 2 burner cooktop and lots of dishes should you want to prepare a light meal. The beds were very comfortable and we were able to control the ac settings. There is both a bar and restaurant in the hotel and Safeway is conveniently located across the street should you need any snacks. For those who are interested in hiking, the Crater Lake trail is only 20 kilometers away at the ski hill. It's a fairly short hike with great rewards throughout.

We loved the hotel - very comfortable. Only complaint was the restaurant- understaffed the night we were there and the food was not great. The entrees items were not as described on menu and we were double charged for one of our entrees. Beer was good but would not recommend the bricks brew house for supper.

This is a nice place to stay in Smithers. Easy access off the highway. Clean quiet room. Front desk staff pleasant. The attached "Sports Grill" was a different story - would NOT recommend it for either the food or the service.

Service in the restaurant was a bit slow - they seemed understaffed for the number of guests. The hotel was great.

The only place I ever stay in Smithers. The good and drinks at Brixx Brewhouse are wonderful. Brixx staff was great, too.

The hotel was clean, room was very small, bathroom was tiny. Had no real amenities, so not worth the price being asked. Had two okay restaurants, both were very slow, and pricey. No soundproofing at all in the rooms, could hear everything.

Propreté des lieux et équipements de la chambre adéquats et en bon état. Le repas du pub-restaurant de l’hôtel était excellent. J’ai pris un steak, servi avec beaucoup de légumes cuits juste à point.

The restaurants were understaffed, which resulted in our otders delayrd or incomplete

Great room. Excellant food.

Always a nice stay. Clean, friendly staff. Parking wasn’t too full this time but usually is fairly full. Dinner from Noir was great. Breakfast was good but could have been better, still delicious though.

Clean quiet good restaurant and good bar. Friendly employees and reception