Is parking available at the hotel?

Yes, free self-parking is available on-site, but it is limited.

What breakfast options are offered?

Cooked-to-order breakfasts are available daily from 4 AM to 1 PM for a fee, approximately CAD 17 to 30 for adults and CAD 5 to 10 for children.

Are pets allowed at the hotel?

Yes, pets are allowed in specific rooms only, with a fee of CAD 25 per pet per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 2:00 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for details is recommended.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Williams Lake, just a 5-minute walk from the Museum of the Cariboo Chilcotin and 12 minutes from Station House Gallery. It is approximately 1.2 miles from Scout Island Nature Centre and 1.3 miles from Williams Lake.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 8:00 AM to 10:00 PM. Note that the pool will be unavailable from January 1, 2026, to April 30, 2026, due to renovations.

What are the policies for children staying at the hotel?

Children are welcome at the hotel. The minimum age for children to stay for free is not specified.

Sandman Hotel & Suites in Williams Lake

Average nightly price at Sandman Hotel & Suites Williams Lake by month, last 12 months (USD)
Month	Average price
January	$124
February	$127
March	$111
April	$112
May	$124
June	$141
July	$107
August	$116
September	$109
October	$116
November	$100
December	$88

What guests think

At Sandman Hotel & Suites Williams Lake, reviews highlight very friendly staff and a central, convenient location, but also widespread concerns about aging facilities, inconsistent cleanliness, and frequent maintenance problems that affect comfort, reliability, and value.

The indoor pool is repeatedly reported closed, cold, or dirty, and parking is tight, with no elevator and awkward layouts making access difficult for some guests. Many accounts describe dated rooms with odors, noise, weak or loud A/C, plumbing and TV issues, and worn furniture, though a few guests received spacious suites or found beds comfortable. Several reviews mention loitering around the property and a sketchy feel in the area. Expect a simple, budget-style stay with conditions that vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Many reviews report the pool closed, very cold, or dirty. Parking is limited and tight, and access is challenging due to no elevator and confusing layouts; occasional renovation work is noted.

Related guest reviews

8

Marilou

Oct 2, 2025

·

Stayed 1 night

Parking is limited and the area seemed sketchy.

2

Karla

Feb 18, 2026

·

Stayed 1 night

Property was under renovations, but there was no notice in the booking site. Pool was closed and our hallway had no carpet, just old plywood floors. We nearly missed where our room was, the room number was written in pencil on the wall as the wall paper had been removed. Our room had no shampoo and conditioner and the coffee machine only worked if you turned on random light switches that were not connected to the plug in. Overall very disappointed, we have stayed at various sandman hotels and are usually pleased with our stays.

6

Courtney

Aug 25, 2025

·

Stayed 2 nights

Photos are deceiving, rooms do not look like that, lobby doesn’t either. There was no elevator either.. so not wheelchair accessible.

2

Jamie

Nov 9, 2025

·

Stayed 1 night

Dirty room. Dirty hallways. Dirty walls. TV didnt have cable, only apps. But TV wasn’t connected to the internet. So no TV. Also, the pool has been under renovation for months with no expected date of reopening. Equivalent of ‘no pool’. Poop should not be listed as an amenity at this hotel.

6

Kristy

Jun 10, 2025

·

Stayed 1 night

The property is dated but comfortable. Could use a reno or facelift, as well as detailed cleaning. The hallways were quite dirty, walls marked up, etc., but the beds were very comfortable. The pool was very cloudy and we didn't feel comfortable going in. No hot tub which is odd. The front desk staff were friendly and helpful. The neighbourhood shows signs of the toxic drug crisis and economic depression, but just keep your car locked and mind your own business and you'll be fine. RCMP station right around the corner anyway. The Denny's downstairs is fantastic. The server was lovely. I have two rowdy young kids and they were very patient with them and welcoming. Food was great. Overall, I would stay again when I'm passing through but it's certainly not a destination resort.

4

Larry

Jul 18, 2023

·

Overall, this property did not live up to the ratings at all. Paul was not very big and in the basement dungeon. Hallways were dirty the room rugs were filthy. The fridge froze everything. The shower sprayed everywhere, even when we tried tightening it. We were left waiting in the lobby well after check in time. For the price this was not a place we would stay again.

6

Christine

Jun 1, 2025

·

Stayed 1 night

I mean it was meh. The pool wasn't open, they offered us passes to the rec center, but that's not what we wanted. The toilet in our room randomly flush3d throughout the night. The hallways were really dirty. I mean, for the price it was fine.

4

Diane

Jul 5, 2023

·

Stayed 1 night

Came with kids and had a lot of luggage, found out our room was on the second floor and there is no elevator. Requested a room on the first floor and was told there was no rooms left that had working air conditioners. When we got to our room it was not overly clean. We stayed here because there was a pool, it was underground with no windows, dark, dingy and dirty as well and smelled bad. The positives were that the staff were friendly, there was welcome drinks and snacks, and a Denny’s right on site. Would probably not stay here again or recommend if travelling with a lot of luggage.

2

Connie

Jul 31, 2023

·

Stayed 2 nights

The room had no ac. the pool was disgusting and smelled terrible!

2

Alison

Oct 1, 2025

·

Stayed 2 nights

Specifically booked this hotel as in town for a youth sporting event as it said on the website it had a pool. Get there and find out it doesn't its been closed for months! surely this could have been reflected on the other booking platforms! it was laughable as we opened the door to the hotel room - the pictures on expedia are clearly of a different hotel! the rooms are old dirty and falling apart. KEEP DRIVING STAY ANYWHERE ELSE Worst sandman ever

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Cleanliness

Cleanliness concerns recur across rooms and hallways—stained carpets, odors (smoke, weed, or mold), dusty or sticky surfaces, and poorly cleaned bathrooms—though a minority note clean rooms.

Related guest reviews

2

Randy

Oct 30, 2025

·

Stayed 1 night

I would not recommend this hotel. Smell of weed in elevator, hallways stunk and were dingy with wallpaper peeling off in places. The sheets on our bed were clean but the comfortor was very dirty and there was pubic hair in the bedside drawers.

4

Charlotte

May 15, 2025

·

Stayed 1 night

The property is not very clean, bugs in the bathroom. Should have paid the extra $50 to stay somewhere nice.

4

Isabelle

Jul 9, 2024

·

Stayed 1 night

The carpet in the room feel sticky , that was disgusting, the room smell cigarette, the windows are really worn and dirty, the countertop in at check in was greasy and the main door glass was still dirty after the woman clean it… weird .

4

Regan

Oct 21, 2025

·

Stayed 1 night

Room and hallways are dirty, looked to not see a vacuum often. The smell of Mary Jane in the hallway headed to our room. The bath tub tap falls off and looking at all the dings in tub has been doing so for a long time. We will not stay here again.

2

Michelle

Oct 27, 2025

·

Stayed 2 nights

The room was disgustingly dirty. The carpet was stained and filthy. The window sills and windows looked like they’d never been cleaned. The bathtub and toilet had permanent stains due to age. Hallways were in disrepair. Pool was out of order and not noted on Expedia. Railings were falling off and front entrance door smashed. Very unsafe for children or anyone with mobility issues

4

Gillian

Jun 3, 2024

·

Stayed 2 nights

The sheets were clean but that was about all. There were spills on the cupboard doors, windows were filthy none of the furniture was wiped clean, bar stools were sticky with juice spills etc. shower did not adjust to hot water. just not a very comfortable experience!

4

Brett

Jun 5, 2024

·

Stayed 2 nights

Front staff were friendly but cleanliness was a big thing was in town with other families, two others booked two nights and moved to other hotels because of issues. Our room beds were clean but most services were dusty or sticky left behind items behind chairs that clearly arent moved at all the closer you looked the worse it got.

4

Alma

Jul 9, 2024

·

Stayed 1 night

The room was dirty, the furniture was worned out and the baseboards were dusty. The stairway was in urgent need of cleaning.

2

David

Oct 21, 2025

·

Stayed 1 night

It was old, run down, sketchy and dirty. I get the cleaning staff probably tries to do a good job cleaning but you can’t put lipstick on a pig.

2

Troy

Aug 11, 2024

·

Stayed 1 night

DIRTY. When we got into our room, it had puke all over the side of the mattress that was never cleaned (you could see chunks). The room had a terrible odour when you walked in. Beds were dirty and the door lock was busted off. We were moved into another room, however, the overall cleanliness of the room was still horrible. If it wasn’t as late as it was, we wouldn’t have stayed. We considered not staying and sleeping in our vehicle after seeing the condition of the room.

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Rooms

Rooms are dated and in uneven condition, with recurring issues such as weak or loud A/C, plumbing and shower controls, broken TVs/remotes, worn furniture, and noise; some suites are spacious with kitchens and a few guests found beds comfortable.

Related guest reviews

8

Catherine

Apr 22, 2025

·

Stayed 3 nights

The suite we stayed in was spacious and the kitchen even had a dishwasher. The carpet seemed relatively new and the beds were comfortable. One big issue was that the suite was advertised as having one king bed and one queen bed, but the queen bed was actually a double bed which was a problem for the couple that was sleeping on it. The place was reasonably clean but could have been a bit better. The hotel is a bit rough with banged up doors and walls and outdated bathrooms. The bathtub as a bit of a mess and I would not have been comfortable sitting in it. It was fine for showering although the showerhead was not great, just adequate. Toilet needs upgrading as it is very low and would be hard for older people or people with mobility challenges. The kitchen had a few supplies but could have been more fully stocked. The staff were lovely and helpful.

4

Ybo

May 28, 2025

·

Stayed 1 night

Old and rundown. Shower/tub unusable.

2

Jamie

Aug 3, 2025

·

Stayed 2 nights

This hotel is a dump. It is incredibly run down. The pool was out of service, AC didn’t work, no elevator, hallways are dark and dirty, window sills were full of dirt, outlets hanging off the wall. We did not feel safe and found a new hotel.

2

Dhillon

May 28, 2025

·

Stayed 1 night

Single pane windows, very very loud. Im a heavy sleeper and kept waking up. A/C very loud starting up and off and on all night. My room right over a door so people coming and going every time woke me up. Needs TLC maintaining and fixing, upgrading. Some nice staff, some incompetent basically.

8

Julia

Oct 1, 2025

·

Stayed 1 night

The beds were comfortable, staff were very helpful. Didn’t like the bathroom.

4

Ian

Aug 20, 2025

·

Stayed 2 nights

Soundproofing is terrible. There was mold on the ceiling in the shower

2

Elvina

Aug 23, 2025

·

Stayed 2 nights

The TV remote was broken, the fridge was broken and was leaking on the floor, the shower was broken and did not work properly. We are very disappointed with this property as I stay in sandman’s often

4

Colby

Sep 9, 2025

·

Stayed 2 nights

Parking at this hotel is terrible especially if you have a big truck. The hotel is very rundown and in desperate need of renovation. The beds are terrible. I don’t think they’ve been changed in well over a decade. I could go on, but you get the gist. I wouldn’t recommend it but very limited. Decent options in Williams Lake.

6

Vanessa

Feb 10, 2025

·

Stayed 2 nights

Room had an air draft from the a/c not being sealed properly. Mattress was awful. Even with heat cranked was cold.

6

Barb

Jan 14, 2023

·

Stayed 19,370 nights

tv did not work properly, heat control did not work

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Service

Many guests praise friendly, accommodating front desk staff, upgrades, and early check-in. Some report slow or disorganized check-in or unhelpful responses.

Related guest reviews

6

Mark

Sep 6, 2024

·

Stayed 1 night

Entered the hotel late in the evening. Waited 10 minutes for anyone to come to desk. Was told by the desk person that I'd have to wait 30 minutes for the online reservation to come though. Then was told he'd never heard of Obitz. He blamed the hold up on his company Sandman Hotels. Terrible service!

2

Troy

Jul 1, 2023

·

Stayed 1 night

If there were more than terrible options for this review, I’d have chosen it. We drove up from Vancouver with two kids and a dog to attend williams lake stampede. Arrived shortly after check in time of 4pm only to a huge line up at the front desk and one very slow person working. Some people in front of us were waiting more than an hour. We ended up waiting in line for 75 minutes before being told our room wasn’t ready yet. Nobody’s rooms were. Asked for a manager multiple times and they for some reason refused to get her even though the sign said manager on site. We ended up being an hour late for the rodeo which started at 530. Upon coming back to our room, we discovered it wasn’t clean (dirty floor, dirty bed sheets, unclean shower, and just overall in really rough shape. At $265 per night I expected something better. It was an extremely small room and mattresses felt like they were from the 80s. I don’t think the hotel received at upgrade since being built. We ended up checking out at 8pm and drove to Prince George through the late evening with two tired kids and a dog. I informed the staff the reasons why and they ended up refunding me but charged me $100, which I will be getting back when I contact Expedia about this gong show.

8

Gwen

Oct 7, 2024

·

Stayed 3 nights

Tracy at the front desk was awesome, friendly and very helpful...Tracy had to move us from the room we were in as we had a leakie toilet...we got up graded and will rent the unit with the kitchenette next visit..was great...thank you

8

Devon

Aug 18, 2025

·

Stayed 1 night

This hotel is right downtown, so convenient for food. The price was good and they gave us a free upgrade to a suite. We only stayed one night, but the larger room included a full kitchen. If we had stayed longer it would have been a great way to save on meals. Check in was quick and the woman was very friendly and welcoming.

10

Rick

Dec 26, 2024

·

Stayed 1 night

The service from the staff at the Williams Lake Sandman is amazing. I always have great service when I stay here. The service at both the hotel and dennys is impeccable. This is an older hotel so expect some general wear and tear because of the properties age. I recommend this property for a stay in Williams Lake.

10

Kelly Scott

Sep 4, 2023

·

Stayed 1 night

The front desk manager was very helpful and responded to questions right away.

10

Jaidyn

Dec 8, 2025

·

Stayed 2 nights

The manager and staff were great very accommodating when extending stay and needing early check in!

10

carrie

Aug 31, 2025

·

Stayed 1 night

After being treated badly with night staff the manager helped us Summer and the two other ladies Tracy and vanseka upgraded our room and also gave us a breakfast for free. Very happy with the service. Will go back again

10

Christina

Aug 26, 2025

·

Stayed 1 night

Check in and check out staff members were amazing. It made the process so much easier and pleasant. Definitely returning.

10

Jocelyne

Nov 17, 2025

·

Stayed 1 night

Office attendant was super friendly, made check a breeze.

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Location

Central in town and walkable to food and local venues; convenient for stopovers. Several guests felt the area and parking lot were sketchy, with loitering and occasional break-ins; parking can be tight.

Related guest reviews

8

Marilou

Oct 2, 2025

·

Stayed 1 night

Parking is limited and the area seemed sketchy.

10

R Victor

Mar 24, 2025

·

Stayed 1 night

Convenient location

10

Edward

Apr 12, 2024

·

Stayed 1 night

I took the eBus which drppped me off 1 block away from the hotel! So convenient!

8

Devon

Aug 18, 2025

·

Stayed 1 night

This hotel is right downtown, so convenient for food. The price was good and they gave us a free upgrade to a suite. We only stayed one night, but the larger room included a full kitchen. If we had stayed longer it would have been a great way to save on meals. Check in was quick and the woman was very friendly and welcoming.

2

Glen

Aug 14, 2023

·

Stayed 2 nights

There is no security cameras, our vehicle was broken into. The neighbor hood is pretty sketchy and guarantee they are scoping out the parking lot every night. The hotel does nothing to prevent this. Also we believe our room had bed bugs. When we notified hotel they didn’t even acknowledge our complaint.

8

Stanley

Oct 2, 2023

·

Stayed 3 nights

Quite a few undesirable hanging around the property.

8

Ronald

Mar 27, 2024

·

Stayed 1 night

Parking lot was dark & itinerants hanging about.

10

Alicia

Aug 28, 2025

·

Stayed 1 night

The only thing i didnt like was all the homeless people down town wandering around. Made us kinda nervous for our car. Other than that the staff were amazing super helpful and hotels.com made a booboo and we got a bigger room.

10

Gisa

May 2, 2024

·

Stayed 1 night

Location is very strategic

8

John

May 10, 2024

·

Stayed 1 night

Parking is a little tight have to park at the grocery store next door

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Dining

On-site Denny’s is convenient; feedback on food and experience is mixed, with some guests pleased and others disappointed. Little else about hotel dining is mentioned.

Related guest reviews

8

Cynthia

May 13, 2025

·

Stayed 1 night

Overnight stop, loved having Denny's on site.

6

Kristy

Jun 10, 2025

·

Stayed 1 night

The property is dated but comfortable. Could use a reno or facelift, as well as detailed cleaning. The hallways were quite dirty, walls marked up, etc., but the beds were very comfortable. The pool was very cloudy and we didn't feel comfortable going in. No hot tub which is odd. The front desk staff were friendly and helpful. The neighbourhood shows signs of the toxic drug crisis and economic depression, but just keep your car locked and mind your own business and you'll be fine. RCMP station right around the corner anyway. The Denny's downstairs is fantastic. The server was lovely. I have two rowdy young kids and they were very patient with them and welcoming. Food was great. Overall, I would stay again when I'm passing through but it's certainly not a destination resort.

10

SHANNA

Nov 8, 2024

·

Stayed 2 nights

The property was an excellent and convenient location for food and restaurant. Denny's is attached to the front desk. The staff are friendly and accommodating. I will highly recommend this property to my friends and family.

8

Mitchell

Jun 4, 2024

·

Stayed 1 night

Denny’s was a bonus

8

Mike

Aug 2, 2025

·

Stayed 1 night

I liked the Dennys right there, the room was ok, the pool was closed which bummed out my kid. The room itself was alright, getting to it sucked with the stairs. But it was affordable, quiet, and for the buck and easy check inn. I would again

10

Rick

Dec 26, 2024

·

Stayed 1 night

The service from the staff at the Williams Lake Sandman is amazing. I always have great service when I stay here. The service at both the hotel and dennys is impeccable. This is an older hotel so expect some general wear and tear because of the properties age. I recommend this property for a stay in Williams Lake.

8

Brent

Aug 24, 2025

·

Stayed 1 night

The price was pretty steep for what the room was. Hotels need more options for families of 5 (3 younger kids and we have a fold up cot). It should be our decision if we want a 2 queen bed room or something bigger. Denny’s used to be a great place to dine but the attached Denny’s was a huge disappointment.

10

Guido

May 18, 2024

·

Stayed 1 night

the check-in was superb and also the room and the pool. the parking was a bit narrow for a Ram but it worked. We really enjoyed the free upgrade from the room and the nearby Dennys. Overall a pleasant stay

10

Kristin

Mar 26, 2024

·

Stayed 1 night

Great breakfast is served on the top floor with a beautiful view. We enjoyed the easy access to the water. Thank you for a lovely little getaway.

8

Elizabeth

Aug 9, 2025

·

Stayed 3 nights

Front desk staff was very friendly and helpful wish it was a restaurant other than Denny’s. Rooms were nice and beds comfortable but the halls seeemd a bit untidy and in disrepair. The pop machine was empty and out of all options for our whole stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $152	12 $203	13	14	15 $137	16 $113	17 $107
18 $105	19 $182	20 $112	21 $148	22 $153	23 $153	24 $172
25 $114	26 $126	27 $120	28 $141	29 $112	30 $106	31 $106

Su	Mo	Tu	We	Th	Fr	Sa
1 $105	2 $110	3 $113	4 $107	5 $114	6 $104	7 $127
8 $109	9 $105	10 $103	11 $105	12 $110	13 $145	14 $110
15 $106	16 $112	17 $114	18 $123	19 $114	20 $107	21 $112
22 $106	23 $112	24 $108	25 $109	26 $111	27 $123	28 $135
29 $107	30 $107

Sandman Hotel & Suites Williams Lake

Prices for Sandman Hotel & Suites Williams Lake

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Studio, 1 King Bed, Kitchen

Studio, 1 Queen Bed, Kitchen

Standard Room, 2 Double Beds

2 Bedroom Suite, 1 King, 1 Queen, Sofa Bed, Kitchen

Standard Suite, 1 Queen Bed with Sofa Bed, Kitchen

Suite, 1 King Bed with Sofa Bed, Kitchen

Room, 2 Double Beds (Run of House, 2 Double Beds)

Guest reviews of Sandman Hotel & Suites Williams Lake

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sandman Hotel & Suites Williams Lake

Prices for upcoming dates