Name: Residence Inn by Marriott Boston Cambridge
Address: 120 Broadway, Kendall Square, Cambridge, Massachusetts, United States of America, Cambridge, Middlesex County, US
Price range: $223–$1,949 per night
Rating: 8.83

What guests think

At Residence Inn by Marriott Boston Cambridge, reviewers highlight spacious, clean suites with kitchenettes, friendly, accommodating staff, and a convenient Kendall/MIT location close to the Red Line, making it an easy base for campus visits and exploring Boston.

Breakfast is widely praised for variety and value, though a few guests found items overly processed or inconsistent. Common frustrations include a daily destination fee and expensive off-site parking, plus occasional issues like construction noise, water temperature swings, or loud HVAC. Overall, expect a comfortable, family-friendly stay with convenient transit access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a solid fitness room and an on-site bar, with a Starbucks connected to the building. Parking is off-site and consistently described as expensive; on-site laundry is available.

Related guest reviews

10

Bing

Aug 10, 2023

·

Stayed 4 nights

Excellent MIT Kendal location. Very good hot breakfast included in room rate. Parking pricey extra $48/night albeit convenient

10

Debbie

Aug 19, 2024

·

Stayed 2 nights

Breakfast was plentiful. Theory Bar service for snacks and drinks was good. Front desk staff very helpful. TV, beds, kitchen in room all great. Our toilet clogged twice and overflowed but staff was quick to ameliorate the flood.

10

Erika

May 24, 2025

·

Stayed 2 nights

We had a very nice stay! Good breakfast with an attached Starbucks!

8

Eunyung

Nov 30, 2025

·

Stayed 3 nights

Wished Hotels.com could have explained the destination fees more clearly when I booked this stay. I got to learn that the destination fees were charged DAILY. Obviously there was a price gap between the listed total amount on my booking page and the actual charge I eventually paid (thus, $70 more expensive than what we had expected). I have this screen shot captured and also communicated with a Hotels.com agent this discrepancy and my disappointment. Meanwhile, the hotel was very clean, and when we were checking in, the front desk person was so kind. She upgraded our room, which was a pleasant surprise. Although we had some issues with the heat (the first night we slept cold), they fixed it next day when we raised this concern. We also enjoyed breakfast pretty much – the restaurant area was kept clean and the staff did a great job replenishing beverages and food promptly. If you bring your car, please note that parking in Cambridge is very expensive. (Well, I already knew this as a former Cambridge resident.) The nearest garage to this hotel charges you $55 daily. We reserved a different parking spot at a cheaper rate, but had to walk to and from the garage about 10 minutes. Oh, the hotel has laundry on site, operated by credit card. Very convenient!

10

Melissa

Dec 20, 2023

·

Stayed 1 night

Hotel was great. Clean, friendly, good breakfast selection. But parking as always in Boston is a nightmare or very expensive. Hotel does not offer its own parking you have to pay at garage behind hotel.

8

Manoj

Jan 6, 2025

·

Stayed 2 nights

Liked the location, space in the rooms, average breakfast. Wish they had their restaurant open earlier and bar closed later.

10

Julieta

Dec 10, 2023

·

Stayed 10 nights

Non-pretentious, great value hotel in an excellent location: easily connected to Harvard Square and Boston's downtown, and just steps from the MIT. Clean and spacious rooms, with a well-equipped kitchenette. Helpful staff. Complete fitness center and good breakfast. Great experience in general, and very good value for your money

10

Elizabeth

Jul 24, 2025

·

Stayed 3 nights

The hotel was in a central location for our visit. We enjoyed the morning complimentary breakfast and the evening cocktails at the hotel bar. The staff was friendly and helpful. The room was very clean and the beds were comfortable. We enjoyed our stay at the hotel!

10

Brian

Apr 19, 2023

·

Stayed 3 nights

The hotel and property were great. The off site parking garage attendant and Manager were rude and not customer friendly.

10

Aimee

Aug 25, 2025

·

Stayed 1 night

We loved the large suite and the fitness room and breakfast were both fabulous!

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Cleanliness

Rooms and common areas are frequently described as very clean, with diligent housekeeping. A few isolated issues were noted, like a clogged toilet, worn carpet, or dishes not fully clean.

Related guest reviews

10

Shine

Aug 15, 2024

·

Stayed 1 night

The stay was very good. The room was clean. Stayed on the 2nd floor and there was no noise from the street and from adjacent rooms. Staff was very friendly and helpful as well. The discounted parking price was $45 per 24 hours of parking.

4

Michael

Aug 11, 2024

·

Stayed 1 night

The hotel room toilet was clogged upon checkin.

10

Danna

Jul 8, 2024

·

Stayed 1 night

Alma and Doug at the front desk were amazing and really helped us out! We were so impressed with our rooms, they were expansive and clean. You couldn't ask for a better experience.

10

Sunila

Aug 25, 2025

·

Stayed 2 nights

Great staff. Hotel was clean. Breakfast was great.

10

Julieta

Dec 10, 2023

·

Stayed 10 nights

Non-pretentious, great value hotel in an excellent location: easily connected to Harvard Square and Boston's downtown, and just steps from the MIT. Clean and spacious rooms, with a well-equipped kitchenette. Helpful staff. Complete fitness center and good breakfast. Great experience in general, and very good value for your money

10

John

Jul 11, 2023

·

Stayed 3 nights

The hotel is nicely located within Cambridge. The room space was generous and the furnishings in excellent condition. The complimentary breakfast was above average. The room staff did a good job cleaning the room and the front desk was friendly, helpful and courteous. A highly enjoyable stay in the Boston area. The only downside was no free parking.

6

Daniel

Oct 15, 2024

·

Stayed 3 nights

Location is great, right next to Kendall Square station. Front desk staff was friendly and helpful. Ice maker in freezer wasn't working. Carpet was pretty roughed up. Dishes in cupboard were not all clean. Bar service was slow despite few patrons.

10

John

Dec 31, 2025

·

Stayed 2 nights

Staff was very helpful. Hotel room was clean. Breakfast was a good value included in the cost of the room.

10

Tiffany

Dec 4, 2024

·

Stayed 1 night

Great, clean hotel. It was quiet. Very spacious and had everything we needed. Had a good warm breakfast with a variety of foods. Had to pay $50/day for parking. Nice area of Cambridge.

10

Lorelei

Jun 22, 2025

·

Stayed 4 nights

We had a great stay — this hotel was perfect for our family vacation. The location was ideal: just a few blocks from the train and out of the bustle and hustle of downtown Boston, but still close enough to get anywhere easily. The staff was friendly, welcoming, and went out of their way to help with anything we needed. Our room was very clean and comfortable, and the breakfast each morning was delicious. Highly recommend for families visiting the area!

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Rooms

Suites are notably spacious and well equipped with kitchenettes, providing ample space for families. Some guests reported comfort and noise issues, including loud HVAC, construction noise, a small bathroom design, and occasional water temperature fluctuations or uncomfortable sofa beds.

Related guest reviews

10

sneha

Apr 6, 2025

·

Stayed 5 nights

Brilliant!!! Epic location, huge rooms

10

Rachel

Dec 6, 2024

·

Stayed 1 night

Excellent and gracious staff throughout every point of contact, from the front desk to facilities. Very good breakfast. Spacious rooms with crisp clean linens. Easily fit our family of five. Very nice to have a kitchen in the room.

10

Tianli

Apr 29, 2025

·

Stayed 3 nights

Hotel is great, but there is construction next to it and getting loud very early in the morning.

2

Ying

Nov 29, 2023

·

Stayed 3 nights

The heater is terrible, sound too loud like a race car running in the room, waked me up lots of times. Also been given a room next to laundry room which is also noisy.

10

Dean

May 19, 2025

·

Stayed 2 nights

Unusually spacious for a hotel in Boston! Close to MIT station - easy to travel to the city. Had a great time - highly recommend!

8

Constantin

Mar 31, 2024

·

Stayed 1 night

Simple nice. Small bathroom.

6

Xueen

Jul 25, 2025

·

Stayed 1 night

The whole stay was ok. The location is great, right next to MIT. 3 problems: 1 The mattress of sofa bed that my son slept on is very uneven and uncomfortable. 2 AC is very loud. 3 Breakfast buffet is horrible with all the heated up frozen food.

10

Evelyn

Apr 26, 2025

·

Stayed 1 night

Stayed for 1 night with my family. Stayed in the double queen suite with a pull out coach since we are a family of 5 and it was fantastic. Love that we had a mini kitchen.

4

chengxi

Dec 30, 2023

·

Stayed 1 night

The water went hot and cold, out of control. The sound of neighbor using water can be heard loudly. The pillow are so soft that did not give any support to the shoulder and the neck.

10

Jeannette

Jul 5, 2025

·

Stayed 2 nights

Spacious room. Super clean. Excellent area very close by subway or even walking to Boston side.

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Service

Service is frequently described as friendly, accommodating, and efficient, with multiple mentions of helpful front-desk teams, early check-in, and proactive housekeeping. A few guests experienced lapses, including a rude evening interaction, security/door issues, or slow bar service.

Related guest reviews

10

Sallia

Feb 4, 2024

·

Stayed 5 nights

I recently had the pleasure of staying at The Residence Inn in Cambridge, Massachusetts, and it was truly a delightful experience. From the moment I walked in, I was impressed by the warmth and professionalism of the staff. One thing that stood out to me was how accommodating they were to my extra guest. It's always a relief when a hotel is flexible and understanding about unexpected changes to your plans, and The Residence Inn certainly exceeded my expectations in this regard. The pull-out couch in our room was surprisingly comfortable, providing a cozy and relaxing space for my guest. It's always a bonus when extra sleeping arrangements are not only available but also comfortable enough to ensure a good night's rest. I must also commend the evening staff, who were particularly outstanding during my stay. Their attentiveness and friendly demeanor made me feel welcome and well taken care of throughout my time at the hotel. Overall, my experience at The Residence Inn in Cambridge was fantastic. From the accommodating staff to the comfortable amenities, it's a place I would highly recommend to anyone looking for a welcoming and enjoyable stay in the area.

8

Margaret

Apr 28, 2024

·

Stayed 1 night

Our room was very nice and clean and the parking was easy, but the evening person at the desk was very rude. The bar was closing and we were looking to purchase something to eat in our room from the market next to the front desk. A few other guests were as well. We asked if we could purchase something. A man sat at the desk, looking at his computer, never looking up and just said over and over "No retail after 11. No retail after 11. No retail after 11." It was odd and rude. We aren\'t sure why food stuff would be out with lights on when we could not purchase it. Given there aren\'t really any shops open in the area in the evening, having the ability to purchase some snack seems like it would be a good idea.

10

Lisa

Jul 12, 2025

·

Stayed 1 night

The staff was very accommodating. I called to make a room change and it was done (including an unexpected upgrade). Even gave us early check in that I asked for. The rooms were very clean and comfortable. The breakfast was done well with lots of things to choose from. Would definitely stay here again.

10

Marissa

Nov 8, 2024

·

Stayed 1 night

I loved staying at this hotel. Convenient location and a walk to the Charles. And Doug at the front desk was awesome!

10

Brenda

Dec 24, 2025

·

Stayed 4 nights

We were staying at the hotel due to a family medical emergency. The hotel staff were very understanding and flexible, making this difficult time a bit easier.

2

Hamed

Apr 1, 2023

·

Stayed 2 nights

I arrived at 2:30am and the hotel did not open the main door or answer my several calls. I was in the middle of the street at 2:30am with no place to stay. I was lucky that I could find another hotel at that time. To be clear, my flight was delayed, so I called the hotel earlier in the evening and let them know that I will arrive after 2am. They checked me in on the phone and said I should stop by at the desk to get the key on my arrival. However, there was nobody to open the main door or answer the phone when I arrived. I rang the bell several times and even knocked on the door. More interestingly, the hotel charged my card for my stay that never happened. When I called them later, they said they will refund it but have not done it yet after 4 days. I don't usually write harsh reviews, but this was a really horrible experience and I will never stay there again, so I thought I should let others know too.

6

Daniel

Oct 15, 2024

·

Stayed 3 nights

Location is great, right next to Kendall Square station. Front desk staff was friendly and helpful. Ice maker in freezer wasn't working. Carpet was pretty roughed up. Dishes in cupboard were not all clean. Bar service was slow despite few patrons.

10

Pratibha

Jun 30, 2025

·

Stayed 1 night

Excellent location, great staff, I forgot my AirPods, went back 6 hrs after check out and house keeping returned to front desk. Excellent customer experience by manage and staff. Appreciate it

10

Surinder

May 28, 2025

·

Stayed 5 nights

During my recent stay, I was thoroughly impressed by the hotel's commitment to guest satisfaction. The housekeeping team demonstrated exceptional reliability, ensuring the room was cleaned daily without exception. Used towels were replaced consistently, even when not left on the floor—a thoughtful touch not always observed in other establishments. This level of service is increasingly rare, as many hotels have reduced daily housekeeping in favor of sustainability or cost-saving measures. The front desk staff were always available and attentive. Requests for additional amenities, such as extra tea bags, decaf coffee, milk, and towels, were promptly fulfilled—often within minutes. This swift response is a notable contrast to the delays sometimes experienced at even high-end hotels. On rainy days, the hotel offered umbrellas for sale, a considerate gesture that added to the overall convenience. This attention to detail reflects a commitment to guest comfort beyond the basics. Breakfast Offerings The inclusion of breakfast was a valuable perk. However, the selection remained consistent throughout my stay, which, while convenient, could benefit from greater variety to enhance the dining experience. From the front desk to housekeeping, every staff member maintained a high standard of professionalism and courtesy.

8

Sydney

May 1, 2025

·

Stayed 1 night

Overall all a very pleasant place to stay. Clean, quiet, and great location that is close to many things. I took two stars off service because early in the morning, while we were in the room, someone (a stranger) was able to swipe a room card and open our door. Definitely a shocker and made us feel unsafe. I spoke with the staff and was told they will look into it...They said it could've been the cleaning person. But what cleaning person would just swipe open a room at 9:15am without first knocking?

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Location

Highly convenient for MIT and Kendall/MIT station, with easy Red Line access to downtown and nearby dining. A few note it’s less central to Boston’s main sights and mention nearby construction.

Related guest reviews

10

Scylla

Oct 2, 2025

·

Stayed 3 nights

The hotel was situated in a great location. It is close to the train station, walking distance too. The breakfast buffet was good and plentiful. The staff was always friendly.

8

Sheldon

Sep 8, 2025

·

Stayed 4 nights

Everything was great about the property. Only drawback is location from all the tourist locations in Boston. It is an easy tram ride into town, but not as convenient as staying in town. Nonetheless, the property was extremely comfortable. Room and property were clean. Staff was friendly and helpful. Breakfast was a bonus.

8

Jason

Dec 3, 2025

·

Stayed 3 nights

The room was clean, if a bit basic. Hotel staff were attentive and friendly. Breakfast was on par with other free breakfasts at hotels of this caliber. Not great, but not bad, either. Location was great. Walkable to most MIT locations. This was a good, well-priced option for our stay in Boston.

10

Lisa

Dec 7, 2024

·

Stayed 2 nights

Great location with very walkable things to do.

10

Gretchen

Sep 21, 2025

·

Stayed 1 night

Close to Fenway and the North Side.

10

Jacqueline

Aug 19, 2023

·

Stayed 1 night

Convenient location. Construction across the street, but okay at night, not noisy.

10

Shivprasad

Jul 1, 2025

·

Stayed 3 nights

Excellent proximity to MIT and T transportation.

10

Lorelei

Jun 22, 2025

·

Stayed 4 nights

We had a great stay — this hotel was perfect for our family vacation. The location was ideal: just a few blocks from the train and out of the bustle and hustle of downtown Boston, but still close enough to get anywhere easily. The staff was friendly, welcoming, and went out of their way to help with anything we needed. Our room was very clean and comfortable, and the breakfast each morning was delicious. Highly recommend for families visiting the area!

10

Maria

Oct 14, 2025

·

Stayed 3 nights

Everything was wonderful. We needed to be close to MIT and this hotel location was perfect.

10

Richard

Jul 5, 2025

·

Stayed 4 nights

Excellent location near resturants and subway to other Boston...

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Dining

Breakfast is generally praised as plentiful and above average for an included option, and the lobby bar receives positive remarks. However, some guests found items overly processed or inconsistent, and food/bar service hours felt limited to a few.

Related guest reviews

10

Debbie

Aug 19, 2024

·

Stayed 2 nights

Breakfast was plentiful. Theory Bar service for snacks and drinks was good. Front desk staff very helpful. TV, beds, kitchen in room all great. Our toilet clogged twice and overflowed but staff was quick to ameliorate the flood.

10

Erika

May 24, 2025

·

Stayed 2 nights

We had a very nice stay! Good breakfast with an attached Starbucks!

8

Trish

Aug 8, 2025

·

Stayed 2 nights

Great customer service. Excellent breakfast.

8

Jason

Dec 3, 2025

·

Stayed 3 nights

The room was clean, if a bit basic. Hotel staff were attentive and friendly. Breakfast was on par with other free breakfasts at hotels of this caliber. Not great, but not bad, either. Location was great. Walkable to most MIT locations. This was a good, well-priced option for our stay in Boston.

6

Xueen

Jul 25, 2025

·

Stayed 1 night

The whole stay was ok. The location is great, right next to MIT. 3 problems: 1 The mattress of sofa bed that my son slept on is very uneven and uncomfortable. 2 AC is very loud. 3 Breakfast buffet is horrible with all the heated up frozen food.

8

Manoj

Jan 6, 2025

·

Stayed 2 nights

Liked the location, space in the rooms, average breakfast. Wish they had their restaurant open earlier and bar closed later.

10

Christine

Sep 22, 2024

·

Stayed 2 nights

Breakfast was gross. Egg discs and oddly colored sausage and utterly disgusting oatmeal. No bacon. I couldn’t eat anything other than the potatoes.

10

Elizabeth

Jul 24, 2025

·

Stayed 3 nights

The hotel was in a central location for our visit. We enjoyed the morning complimentary breakfast and the evening cocktails at the hotel bar. The staff was friendly and helpful. The room was very clean and the beds were comfortable. We enjoyed our stay at the hotel!

10

John

Dec 31, 2025

·

Stayed 2 nights

Staff was very helpful. Hotel room was clean. Breakfast was a good value included in the cost of the room.

10

Joseph

Sep 20, 2024

·

Stayed 1 night

Hotel located a short drive from Boston sites. Hotel in a nice area and very clean. Breakfast selection above average compared to others that include free breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$219
February	$231
March	$262
April	$328
May	$398
June	$501
July	$345
August	$318
September	$432
October	$437
November	$285
December	$166

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $1,534	17 $1,949	18 $390	19 $369
20 $223	21 $606	22 $1,891	23 $960	24 $633	25 $655	26
27 $318	28 $869	29 $961	30 $660

Su	Mo	Tu	We	Th	Fr	Sa
				1 $484	2 $469	3 $430
4 $354	5 $720	6 $770	7 $1,031	8 $479	9 $557	10 $546
11 $381	12 $354	13 $557	14 $691	15 $495	16 $649	17 $614
18 $504	19 $630	20 $745	21 $739	22 $561	23	24 $480
25 $364	26 $511	27 $574	28 $558	29 $353	30 $318	31 $300

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About this property

Location

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What guests think

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