Name: Hampton Inn Santa Cruz
Address: 1505 Ocean St, Westside Santa Cruz, Santa Cruz, California, United States of America, Santa Cruz, Santa Cruz County, US
Price range: $128–$521 per night
Rating: 8.23

What guests think

Across recent reviews, Hampton Inn Santa Cruz is praised for very clean rooms, friendly and accommodating staff, and a convenient location near the boardwalk, downtown, and highways, with many guests also enjoying the complimentary breakfast’s variety and value.

Several guests report traffic and street noise, thin walls or poorly insulated windows, and occasional disturbances from nearby rooms or the pool area. The indoor pool is very small and has been closed or unheated at times, and while parking is free, some felt uneasy due to homeless activity or late-night police sirens nearby. Multiple reviews describe a prolonged late-night fire-alarm malfunction with limited communication, and a few cite inconsistent service or third-party booking constraints. It works well as a straightforward base for visiting Santa Cruz.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is very small and occasionally closed or unheated; parking is free but some felt uneasy due to homeless activity or security limits. Several reviews also cite a disruptive late-night fire-alarm malfunction.

Related guest reviews

10

Lynnei

Oct 26, 2024

·

Stayed 2 nights

We had a great experience here. We arrived around 11:30pm and there were two staff members at the front desk ready to check us in. They were both very friendly and helpful. The breakfast was good overall. I did wish they offered bacon in addition to sausage but otherwise it was good. The indoor pool is really tiny but my kids still loved it and said it was awesome. I usually sleep very poorly in hotel beds but found these to be very comfy. Also appreciated the full size shampoo, conditioner and body wash in the shower. Overall a great stay at an affordable rate. We will definitely stay again when we visit Santa Cruz again. Thanks to the friendly staff for a great stay!

4

Minh

Jul 5, 2024

·

Stayed 1 night

Parking was tight and homeless people are around parking lot and property. It is near a busy road and right off the freeway. Staff service and cleanliness were okay. The worst part of the stay was the fire alarm tripped off many times from 2am to 5am. Maintenance team and firefighters came and confirmed it was a false alarm, but they were unable to turn off the alarm and it kept going off every 5-10 mins. It was so loud which made it impossible to go back to sleep. My family only got 2-3 hours of sleep during our stay. Other people in the hotel either left the hotel early or preferred to sleep in the car. I wouldn’t recommend to anyone.

8

Patrick

Dec 2, 2024

·

Stayed 1 night

Everything was great, We would have given 5 stars except the pool heater was broken and the water was super cool. However we were able to use another Hotel's pool that was heated, but it was about a 8 min drive away.

10

ina

Mar 30, 2025

·

Stayed 1 night

Not enough secure parking.

10

Gid Paul

Aug 3, 2024

·

Stayed 1 night

Perfect hotel when you’re in Santa Cruz! Indoor heated pool, complimentary breakfast, and lots of parking space.

8

Alejandro

Dec 1, 2025

·

Stayed 2 nights

Great location, free parking, solid stay overall. Beds are a little stiff.

6

Jolie

Jul 24, 2025

·

Stayed 2 nights

The walls are so thin we could hear EVERYTHING. Also, the outside of the building was frequented by homeless individuals. I know that is hard to help.

10

Cassandra

Apr 24, 2025

·

Stayed 1 night

I was really, really impressed with how clean the room was. I'm the type of person that peels back the covers and looks in all the nooks and crannies before I can get comfortable. The room was spotless and had a nice fresh smell too. The view from the window was lovely, the staff was extremely nice, and the breakfast was great! This was such a good deal. Unfortunately, the pool was closed while we were there but I understand these things happen. I couldn't be more pleased with our stay. We will definitely be back!

6

Alicia

Apr 9, 2025

·

Stayed 3 nights

The main parking lot is use by homeless as a crossing path. Didn’t feel unsafe but returning to the hotel at night felt a little scared.

10

Janelle

Aug 15, 2024

·

Stayed 4 nights

very friendly and helpful staff Has a great breakfast Love the indoor pool Very clean It's a great location

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is consistently praised across rooms and common areas; many found rooms spotless and well maintained. A few noted issues like ants or stray hairs, and limited stayover housekeeping.

Related guest reviews

10

harold

Jan 16, 2025

·

Stayed 2 nights

Was a clean well maintained motel. I had a large room with handicap equipment. Like extra rails/ walk in shower and on the ground floor.

10

Denise

Apr 3, 2024

·

Stayed 1 night

Nice and clean

10

Wilfredo

Mar 13, 2025

·

Stayed 1 night

It was clean and convenient.

4

Donna

Jun 26, 2023

·

Stayed 6 nights

Cloudy pool, ants in room, hairs on floor & in tub upon checking into the room, gunshots first night somewhere VERY close by, many homeless people around premises begging for food, money, or entry to property to use facilities/bathroom, and mini fridge was either freezing items or making them room temperature; there was no happy medium.

10

Latonya

Jan 21, 2025

·

Stayed 3 nights

The property was kept really clean and was maintained well! I was so happy to feel cleanliness in the bathroom as if I were home. The facility was clean from the moment you stepped in, in the dining areas, elevator, and all the way up to the rooms. There was even hand sanitizer @ the elevator. The staff was really nice upon our checking in and any time we encountered them in between our 3 night stay.

10

Lenora

Oct 4, 2025

·

Stayed 1 night

Clean and comfortable with friendly staff.

6

Marjorie

Apr 1, 2024

·

Stayed 3 nights

I was surprised when my room wasn’t serviced after my first night. Was told this is hotel policy although I had no knowledge of that. I needed replacement coffee pods and fresh towels. There was little space to hang wet towels.

10

Chao

Sep 26, 2025

·

Stayed 2 nights

It was a very clean room. Only the traffic noise was a bit high due to the room location.

10

Cassandra

Apr 24, 2025

·

Stayed 1 night

I was really, really impressed with how clean the room was. I'm the type of person that peels back the covers and looks in all the nooks and crannies before I can get comfortable. The room was spotless and had a nice fresh smell too. The view from the window was lovely, the staff was extremely nice, and the breakfast was great! This was such a good deal. Unfortunately, the pool was closed while we were there but I understand these things happen. I couldn't be more pleased with our stay. We will definitely be back!

10

John

Mar 19, 2025

·

Stayed 2 nights

Excellent staff and nice spacious rooms. Good breakfast as well

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious, with many guests liking the beds. However, traffic and street noise and thin walls or poor window insulation are common complaints; a few mentioned stiff mattresses or bathroom/accessible layout limitations.

Related guest reviews

10

harold

Jan 16, 2025

·

Stayed 2 nights

Was a clean well maintained motel. I had a large room with handicap equipment. Like extra rails/ walk in shower and on the ground floor.

6

Kyle

Feb 17, 2025

·

Stayed 2 nights

I did not think this property lived up to the Hampton Inn name. Everything was clean, but the breakfast was sparse and the coffee was out for quite a while. Our room was extremely loud and, while we appreciated that the people next to us were enjoying themselves, we did not need to know the specifics of how they liked to pleasure one another.

10

Lynnei

Oct 26, 2024

·

Stayed 2 nights

We had a great experience here. We arrived around 11:30pm and there were two staff members at the front desk ready to check us in. They were both very friendly and helpful. The breakfast was good overall. I did wish they offered bacon in addition to sausage but otherwise it was good. The indoor pool is really tiny but my kids still loved it and said it was awesome. I usually sleep very poorly in hotel beds but found these to be very comfy. Also appreciated the full size shampoo, conditioner and body wash in the shower. Overall a great stay at an affordable rate. We will definitely stay again when we visit Santa Cruz again. Thanks to the friendly staff for a great stay!

6

Elvia

Sep 2, 2025

·

Stayed 1 night

Bathroom door has zero privacy.

8

gricelda

Apr 4, 2023

·

Stayed 1 night

The next room was very loud

4

eric

Oct 7, 2024

·

Stayed 1 night

We were on a very busy road and the windows were very poorly insulated. Would not stay here again as most rooms face either the highway and/or a major intersection.

8

Alice

Jun 18, 2024

·

Stayed 2 nights

No roll-in showers, need hand held showers, drop down seats with handicap bar in shower.

10

Ming

Mar 26, 2023

·

Stayed 1 night

Hotel is in a good location, easy parking and close to restaurants and shops. Rooms are big and roomy.

8

Alejandro

Dec 1, 2025

·

Stayed 2 nights

Great location, free parking, solid stay overall. Beds are a little stiff.

10

Chao

Sep 26, 2025

·

Stayed 2 nights

It was a very clean room. Only the traffic noise was a bit high due to the room location.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating, with smooth check-ins and some proactive problem solving. Criticism centers on communication during the fire-alarm incident and occasional unhelpful responses regarding third-party bookings.

Related guest reviews

10

Lynnei

Oct 26, 2024

·

Stayed 2 nights

We had a great experience here. We arrived around 11:30pm and there were two staff members at the front desk ready to check us in. They were both very friendly and helpful. The breakfast was good overall. I did wish they offered bacon in addition to sausage but otherwise it was good. The indoor pool is really tiny but my kids still loved it and said it was awesome. I usually sleep very poorly in hotel beds but found these to be very comfy. Also appreciated the full size shampoo, conditioner and body wash in the shower. Overall a great stay at an affordable rate. We will definitely stay again when we visit Santa Cruz again. Thanks to the friendly staff for a great stay!

4

Jeffrey

Mar 8, 2025

·

Stayed 6 nights

Front desk was rude, not accomodating.

10

Tami

Jul 20, 2023

·

Stayed 1 night

Jordan was so nice and definitely has personality! love his attitude!

6

Dominga

Aug 20, 2025

·

Stayed 2 nights

I asked for another room because they put us by the dining area. The answer i got was, they cant give me a different room because i booked with Expedia. Middle of the night i was chatting with Expedia and they apologized and offered me $75 for my next booking and that i will have answer orsolution in 24hrs. 24hrs passed and checked out, no message from expedia. I spoke to the receptionist and another guy -looks like a manager when i checked out about my experience and they tild me that, thats the policy. Never had experience like it in any hotel i had used in the past. So whose to blame.

10

Roderick

Sep 8, 2025

·

Stayed 2 nights

Efficient check in and accommodating in room selection

10

Gabriel

Jul 24, 2025

·

Stayed 1 night

Great customer service

10

Susan

Jun 28, 2025

·

Stayed 1 night

After booking the room on Expedia, we arrived to check-in within a 15-minute window as well as late evening (10:40). The front desk person was super understanding and helpful. Since had two young children, they worked to ensure we were provided with a quiet room. They went above and beyond in the customer service department. Kudos!!! They are an awesome representative for the Hampton Inn and Hilton.

10

Lenora

Oct 4, 2025

·

Stayed 1 night

Clean and comfortable with friendly staff.

6

Francisco

Jul 17, 2024

·

Stayed 1 night

Other than the fire alarm ringing from 1am to 4am it’s was a nice stay. Rooms was surprisingly clean and spacious. The General Manager refunded the night out of curtesy. Breakfast was nice. I would give this place a second chance only by the empathy and great customer service of the GM.

10

Michael

Apr 1, 2025

·

Stayed 2 nights

Our stay at The Hampton Inn was great. My family and I will definitely come back. Everyone was so nice that worked at the hotel. I was welcomed warmly by the front counter staff in the evening and the morning.

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AI-generated summary based on recent guest reviews

Location

Convenient to downtown, the Boardwalk, beaches, and highways. Several guests, however, mentioned sirens, busy-road noise, and homeless activity in the immediate area affecting perceived safety.

Related guest reviews

10

Kristina

Jun 29, 2024

·

Stayed 1 night

Close to Boardwalk and other places.

8

Michelle

Nov 11, 2024

·

Stayed 1 night

The staff is great so friendly helpful and engaging. The building is fine and clean. Even the safety in the parking lot has security. Just the location made it so there were multiple police activity issues with sirens all night long challenging sleep.

10

Webster

Dec 19, 2023

·

Stayed 1 night

Very convenient location to food and highway entrances!

10

Ilenia

Mar 9, 2025

·

Stayed 1 night

Easy to find

6

Jolie

Jul 24, 2025

·

Stayed 2 nights

The walls are so thin we could hear EVERYTHING. Also, the outside of the building was frequented by homeless individuals. I know that is hard to help.

6

Alicia

Apr 9, 2025

·

Stayed 3 nights

The main parking lot is use by homeless as a crossing path. Didn’t feel unsafe but returning to the hotel at night felt a little scared.

10

James

May 7, 2025

·

Stayed 2 nights

Easy access to freeway close to the beach.

8

Donald

May 5, 2023

·

Stayed 2 nights

The hotel was perfect, the employees helpful and friendly, but the surrounding area was horrible. There was an armed robbery at 1 am at Dennys next door which woke us up. Then the trash truck very loudly dumped the dumpster at 5 am. We wouldnt stay here ever again.

10

Diane

Jun 7, 2025

·

Stayed 2 nights

The hotel was extremely comfortable. AC, comfortable beds, very accommodating, lovely staff, clean, free parking and a free breakfast too! Good location- Close to highway, boardwalk and food. No complaints, would stay here again and again.

10

Jamie

Sep 30, 2023

·

Stayed 1 night

The Hampton Inn is very comfortable . There was a large variety and options for breakfast. It is convenient to downtown, the Boardwalk, and the campus at UCSC.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly praised for good variety and quality. Some reviews note inconsistencies, such as sparse options at times or coffee/condiments running out.

Related guest reviews

6

Kyle

Feb 17, 2025

·

Stayed 2 nights

I did not think this property lived up to the Hampton Inn name. Everything was clean, but the breakfast was sparse and the coffee was out for quite a while. Our room was extremely loud and, while we appreciated that the people next to us were enjoying themselves, we did not need to know the specifics of how they liked to pleasure one another.

10

Lynnei

Oct 26, 2024

·

Stayed 2 nights

We had a great experience here. We arrived around 11:30pm and there were two staff members at the front desk ready to check us in. They were both very friendly and helpful. The breakfast was good overall. I did wish they offered bacon in addition to sausage but otherwise it was good. The indoor pool is really tiny but my kids still loved it and said it was awesome. I usually sleep very poorly in hotel beds but found these to be very comfy. Also appreciated the full size shampoo, conditioner and body wash in the shower. Overall a great stay at an affordable rate. We will definitely stay again when we visit Santa Cruz again. Thanks to the friendly staff for a great stay!

10

Gregory

Aug 16, 2023

·

Stayed 1 night

The indoor pool is small but great when traveling with kids. Breakfast was fresh and good with plenty of choices.

8

Mayra

Jun 30, 2024

·

Stayed 1 night

Nice hotel with a good breakfast selection.

10

Angelo

Dec 16, 2025

·

Stayed 5 nights

Breakfast with outstanding options.

8

Michele

Feb 13, 2023

·

Stayed 2 nights

Everything was fine at this location and the staff was nice. Breakfast could use a little revamping. Coffee was cold, had to ask for milk and orange juice. No toppings for oatmeal. No whip cream for waffles.

10

Cassandra

Apr 24, 2025

·

Stayed 1 night

I was really, really impressed with how clean the room was. I'm the type of person that peels back the covers and looks in all the nooks and crannies before I can get comfortable. The room was spotless and had a nice fresh smell too. The view from the window was lovely, the staff was extremely nice, and the breakfast was great! This was such a good deal. Unfortunately, the pool was closed while we were there but I understand these things happen. I couldn't be more pleased with our stay. We will definitely be back!

10

Jacqueline

Oct 14, 2023

·

Stayed 1 night

It was all great. The room wasn’t super small. The bed was comfy. Bathroom was good and everything was clean. Breakfast was great.

10

John

Mar 19, 2025

·

Stayed 2 nights

Excellent staff and nice spacious rooms. Good breakfast as well

8

Angelina

May 24, 2024

·

Stayed 1 night

Overall our stay was a very good experience and the breakfast was good

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AI-generated summary based on recent guest reviews

Month	Average price
January	$120
February	$140
March	$170
April	$175
May	$182
June	$242
July	$263
August	$243
September	$198
October	$169
November	$142
December	$115

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $296	17 $307	18 $521	19 $489
20 $185	21 $166	22 $163	23 $158	24 $165	25 $313	26 $346
27 $156	28 $134	29 $136	30 $134

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $234	3
4 $145	5 $132	6 $131	7 $134	8 $155	9 $288	10
11 $174	12 $146	13 $144	14 $176	15 $143	16 $220	17 $318
18 $247	19 $134	20 $131	21 $131	22 $138	23 $268	24 $375
25 $176	26 $137	27 $147	28 $155	29 $132	30 $170	31 $190

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, Accessible

Room, 1 King Bed

Suite, 1 King Bed (Mini)

Studio, 1 King Bed with Sofa Bed

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hampton Inn Santa Cruz

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Prices for upcoming dates