Hilton Vacation Club Greensprings Williamsburg

Everything was awesome

We would definitely stay here again

Everything from check-in to when I left was perfect. Peyton at check-in was extremely accommodating, moving my room to be adjacent to others traveling in my party. Recommendations for places to eat were perfect and conveniently located. Was only in the area for 2 days for a family gathering, so really didn't utilize the kitchen much, other than the fridge for beverages. Plenty of fresh towels in the bathrooms. Check out was a breeze. Will definitely consider staying again if we are back in the area.

Every thing was good.

Our family spent spring break week here and had an amazing time. The room we had was clean and spacious. The only thing I would say could use some improvement is the sofa bed which was very uncomfortable and there should be a vacuum available in the room. Another resort we stayed at in the area a few years ago had a vacuum in our room. The carpet was also pretty dusty and dirty, I doubt they wash them with a wet vacuum, but I guess thats why they chose a darker color carpet. The amenities were pretty good, lots of activities for the kids and the heated indoor pool and basketball court was the highlight. Since its still cooler weather, we didnt get to check out the outdoor pool but it looked pretty neat. Lastly, the staff was phenomenal, specifically Peyton who was the main person we communicated with during our stay. They had the option to communicate via text which was so convenient than having to call the front desk. We needed something sent to our room and Peyton got it taken care of super quick. She also checked on us periodically and even gave us a heads up during one of the days when they ran out of towels at the pool and advised us to bring our own. The location of the resort was close to everything which was convenient as well. Everywhere we needed to go was a short drive away. We will definitely consider this resort again the next time we come down to Williamsburg.