Hotel Dom Sancho I

The hotel staff were so friendly and attentive. We felt like valued guests . They arranged for our transportation to the airport which created a stress free departure.

This is a great hotel. I have stayed here twice. Amazing location for dining, walking, transportation, and experiencing Lisbon. I was traveling solo.

On the positive side, the receptionist is extremely polite, informative and helpful, the rooms are cleaned to a good standard everyday and the hotel has a convenient location, close to transport, restaurants and supermarkets. On the negative side: - management really needs to renovate and upgrade rooms: only two sockets very badly located (across the beds, not next to them) - even too far for you to use the coffee maker, also, the built-in closet is not deep and wide enough so we can't fit our clothes properly there. The room has a coffee maker, but no coffee capsules or tea bags, sugar (I was told I'd need to purchase that), which is basic even in simple guesthouses, only a tiny bin in the toilet (we could also have bin the room). -The dining space is very small and can get too crowded. No salt/pepper/sugar sachets or shakers on the tables, meaning you need to keep standing up to go to the buffet to get these supplies.

We really enjoyed our stay at this property. The staff were friendly and very helpful and informative. The room was clean and comfortable, yes it was small but we did not spend much time in the room so it didn’t matter. We loved that the property maintained the old world charm. Our room was located at the back of the building so it was very quiet.The breakfast was a typical Portuguese breakfast that you will find in properties that provide breakfast. The food was fresh and enough variety to get your day started. We have stayed many places in Lisbon and this was one of the best places we have stayed. We will definitely stay here again.

For a budget room, it was perfectly acceptable. It’s a grand building in an excellent location, and the lady who checked me in (in the early hours) was very friendly and helpful. Although I didn’t eat breakfast, it looked like there was a good selection. It would benefit from thicker window coverings to shield light and the sound travels between rooms/corridors if other residents are not being conscientious. I’d stay again, but only for a night or two.