Is parking available at the hotel?

Yes, the hotel offers on-site parking, which is limited and available for a fee of EUR 22 per day for covered self-parking. Valet parking services are also available.

What type of breakfast is offered and what are the serving hours?

Breakfast is available, and guests can enjoy breakfast in the room. Specific serving hours are not mentioned, but guests can also dine at the hotel's restaurant, Astrolábio, which specializes in international cuisine.

Does the hotel allow pets?

Pets are not allowed at the hotel, except for service animals, which are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 14:00, and check-out is until 12:00. Early check-in and late check-out are available for a fee, subject to availability. Guests can request these options upon arrival.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Lisbon, within a 5-minute drive of Avenida da Liberdade and Marquis of Pombal Square. It is approximately 3.2 miles from Rossio Square and 11.8 miles from Costa da Caparica Beach. Nearby attractions include the University of Lisbon (0.5 km), Gulbenkian Museum (1.2 km), and Humberto Delgado Airport (6.8 km).

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel, and the minimum age for children to stay for free is not specified. Family-friendly amenities are available.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 40 per day. Specific details about cribs or maximum numbers allowed are not provided, and advance request or confirmation may be required.

SANA Metropolitan Hotel in Lisbon - 4 Star Comfort

Average nightly price at SANA Metropolitan Hotel by month, last 12 months (USD)
Month	Average price
January	US$109
February	US$112
March	US$128
April	US$137
May	US$174
June	US$155
July	US$116
August	US$111
September	US$224
October	US$171
November	US$122
December	US$106

What guests think

Across recent reviews, travellers describe SANA Metropolitan Hotel as clean and comfortable with especially friendly service, while noting an out of centre, airport friendly location and some dated elements or occasional noise from traffic or aircraft.

Rooms are generally spacious, with several reviews mentioning limited outlets and bathroom quirks such as slippery or narrow tubs and temperamental showers. Breakfast is frequently praised for variety and quality, whereas dinner options receive mixed feedback on value and selection. Overall, expect a comfortable, service-forward base outside the city bustle.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reviews highlight a spacious lounge bar that also serves meals and the convenience of on-site parking. Other facilities are rarely discussed.

Related guest reviews

10

Pauline

27 Oct 2025

·

Stayed 4 nights

Firstly I need to say that I have stayed at this hotel before, and the reasons I have gone back are multiple - the very kind and friendly staff who all seem to have excellent memories for previous clients; who attend to all I need without any hesitation; cleanliness without exception; the large lounge bar where space enough to have meetings in private; meals available in the bar without having to go to the large restaurant; more than enough choice for breakfast in the restaurant; taxis available very quickly; near enough to the life of Lisbon without the noisy hubbub and also as a solo traveller, the very important feeling of safety! - A huge thank you to all at Sana Metropolitan!

10

ANGLELE

24 Oct 2025

·

Stayed 5 nights

Very nice rooms, staff was very helpfull. And the person overseeing the bar/dinning area was notable. That is, he was always helpfull and a very gracious host.

10

Giovanni Paolo

3 Aug 2024

·

Stayed 3 nights

Centro fitness ben attrezzato.

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10

Bruce

16 May 2025

·

Stayed 1 night

Just a night stop over before going to the airport, not far from the airport. Excellent lobby and friendly English speaking receptionists, no issues at all, room slightly small for family of 3 but assume set up business rather than families. All the facilities you would expect in a hotel room with also complementary bottle of water. Metro a mile away, not on a bus route that we could find so car/taxi hire or walking to the metro station.

10

Pauline

13 Dec 2024

·

Stayed 8 nights

This hotel is away from the noise of the centre of Lisboa, but is next to the network of connecting roadways, therefore conveniently placed. The hotel is spacious, with a lounge / bar area allowing space to meet up with others in privacy. This bar area also gives options for alternative dining to the restaurant. The various staff teams are without exception, efficient, helpful and friendly. For a lone traveller a place with a definite safe feel.

10

ANA MARIA

11 Oct 2023

·

Stayed 1 night

Registro de entrada rápido, zona con bastante aparcamiento alrededor, limpio, cómodo y personal agradable El desayuno muy bueno y variado

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8

Fernanda

29 Apr 2025

·

Stayed 2 nights

Hotel agradável. Tem estacionamento, o que facilita para quem esta de carro. Achei o quarto com tamanho bom, porém a banheira muito apertada (estreita). E poderia melhorar a acústica da janela do quarto...ouvi os carros passando a noite toda.

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4

Claudia

26 Sept 2024

·

Stayed 5 nights

Unfortunately I did not enjoy my stay. Food: the dinner buffet was so extremely expensive for the poor selections Room: the pillows are not comfy and you can hear everything from room to room, every time someone took a shower I could hear… not something I am used to in a hotel Elevators: so small and slow, a lot of time waisted even thought there were 3-4 elevators

6

Cilene

22 Sept 2025

·

Stayed 2 nights

O hotel é antigo e o quarto tinha só uma tomada disponível. O estacionamento é bom, mas é pago. Pequeno almoço farto. Equipe da recepção muito boa com destaque para a Inês. Seria bom dar uma modernizada e colocar colchões melhores.

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Cleanliness

Cleanliness is praised across rooms and common areas, with several guests complimenting housekeeping. A few mention worn towels, an isolated pest sighting, or corridor noise from staff.

Related guest reviews

6

Simone

17 Mar 2024

·

Stayed 4 nights

The hotel is located in what looks like a derelict housing estate / industrial estate / concrete jungle. There are no nice views, so just bear that in mind. As you enter, staff are friendly and greet you and the entrance looks quite plush and modern. However, the pine furniture everywhere makes the room look incredibly dated. It’s like taking a trip back to the 1970s/80s. The rooms are VERY basic, there are no slippers, or dressing gown, even the rug in the picture was missing. The bathroom mirror does not have a de-misting function, so you have to use a towel to wipe away the steam. In the morning I was greeted by tiny insects slivering on the bathroom floor… I call them silver surfers in the U.K. so I had to put my shoes on whenever I used the bathroom. There’s no spy hole in the door, and a gap between the door and the frame, which made me feel very unsafe as a solo traveller. The walls are also very thin, so I was constantly woken by people chatting outside or in the room next door. Breakfast wasn’t too bad, but it was great so I only had it once, as it was cold, but there’s a good variety. I preferred to venture out to buy breakfast in the town centre. There’s no room service and the restaurant food was very limited, so I ordered Uber eats every night. Would I stay here again - NO.

10

María Margarita

13 Jul 2024

·

Stayed 11 nights

La limpieza en las habitaciones de primera. Las camas y las almohadas riquisimas para un excelente descanso.

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10

Natalia

6 Jul 2023

·

Stayed 5 nights

I stayed 5 nights in this hotel. For a 4 star hotel I was very disappointed that the towels were grey every single night. Expect white fluffy towels was the least for the price we paid.

10

lia

23 Jun 2024

·

Stayed 1 night

It was conveniently located close to the airport. Room was immaculately clean

8

Maria

16 Mar 2025

·

Stayed 1 night

As empregadas de limpeza começaram a falar alto no corredor, impedindo o repouso de quem ainda descansa. No quarto estavam dispostas 2 garrafas pequenas de água mineral e em cima de uma mesa, uma grande. Nenhuma tinha indicação se era oferta ou preço no caso de ser para pagar.

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8

Monteiro

14 Aug 2023

·

Stayed 1 night

I did not like the bath towel. It seems so old.

8

Marilei Ap

15 Jan 2026

·

Stayed 2 nights

O Hotel é muito bom, quarto grande e confortável, banheiro grande e muito bom. Café da manhã excelente, a equipe de funcionários e limpeza é excelente. Já nos hospedamos outras vezes e sempre voltamos quando estamos em Lisboa.

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10

tatila

15 Jun 2024

·

Stayed 1 night

O hotel é muito confortável, limpo, agradável e a equipe é maravilhosa!

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8

Romney

17 Oct 2025

·

Stayed 4 nights

Quartos limpos e silenciosos!!

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10

Mohammad

3 Oct 2025

·

Stayed 8 nights

Friendly staff and clean environment

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Rooms

Rooms are often spacious with comfortable beds, but several reviews note dated décor, limited power outlets, noise from traffic or neighboring rooms, and bathroom concerns like slippery or narrow tubs and temperamental showers.

Related guest reviews

8

Vanessa

31 May 2024

·

Stayed 3 nights

Very nice hotel but not a great location - my fault, thought it was closer to the Stadium than it was. Very close to the airport but you didn't notice the noise from the flights so good soundproofing on the windows.

8

Maria-Nazare

17 Jun 2024

·

Stayed 1 night

The addition of a shower on top of the old bathtub is very uncomfortable and extremely dangerous, as the bathtub surface easily slides.

6

Anderson Clay

9 Jan 2025

·

Stayed 4 nights

Quarto muito antigo! Poucas tomadas! Chuveiro fraco! Precisa de modernização urgente! Cama de montar muito ruim!

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10

ahmed

7 Aug 2025

·

Stayed 2 nights

Very good hotel, nice location. Staff were very friendly. The bed was very comfortable and there were a large selection of TV channels to watch

8

Fernanda

29 Apr 2025

·

Stayed 2 nights

Hotel agradável. Tem estacionamento, o que facilita para quem esta de carro. Achei o quarto com tamanho bom, porém a banheira muito apertada (estreita). E poderia melhorar a acústica da janela do quarto...ouvi os carros passando a noite toda.

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8

Marilei Ap

15 Jan 2026

·

Stayed 2 nights

O Hotel é muito bom, quarto grande e confortável, banheiro grande e muito bom. Café da manhã excelente, a equipe de funcionários e limpeza é excelente. Já nos hospedamos outras vezes e sempre voltamos quando estamos em Lisboa.

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6

Cilene

22 Sept 2025

·

Stayed 2 nights

O hotel é antigo e o quarto tinha só uma tomada disponível. O estacionamento é bom, mas é pago. Pequeno almoço farto. Equipe da recepção muito boa com destaque para a Inês. Seria bom dar uma modernizada e colocar colchões melhores.

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6

eduardo

25 Jul 2023

·

Stayed 2 nights

El Baño me pareció muy peligroso, las tinas son excesivamente resbaladizas deberian cuidar ese tema El Desayuno es como de hotel de 2 estrellas muy sencillo Pero Eso si muy caro, el horario tambien es pesimo por que abren hasta las 7 am Atención es mala

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6

Alfonso

25 Sept 2025

·

Stayed 2 nights

La habitación daba a la parte de atrás del hotel donde hay una carretera con mucho ruido. La ventana aísla muy mal el ruido y el frío.

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8

Mihaela

8 Apr 2024

·

Stayed 6 nights

It was good. People were nice, although I could hear some noise from the nearby rooms in my hotel room.

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Service

Service is widely described as friendly, professional, and helpful, with examples of upgrades, early check-ins, travel tips, and take-away breakfasts for early flights. Occasional lapses include a DND sign ignored or a less welcoming front desk.

Related guest reviews

10

Pauline

27 Oct 2025

·

Stayed 4 nights

Firstly I need to say that I have stayed at this hotel before, and the reasons I have gone back are multiple - the very kind and friendly staff who all seem to have excellent memories for previous clients; who attend to all I need without any hesitation; cleanliness without exception; the large lounge bar where space enough to have meetings in private; meals available in the bar without having to go to the large restaurant; more than enough choice for breakfast in the restaurant; taxis available very quickly; near enough to the life of Lisbon without the noisy hubbub and also as a solo traveller, the very important feeling of safety! - A huge thank you to all at Sana Metropolitan!

10

ANGLELE

24 Oct 2025

·

Stayed 5 nights

Very nice rooms, staff was very helpfull. And the person overseeing the bar/dinning area was notable. That is, he was always helpfull and a very gracious host.

8

Shuddian

30 Sept 2025

·

Stayed 3 nights

I would stay here again for the price, it’s reasonable and it includes breakfast. Shopping area is about 20mins walk. If you are just looking a place to stay it’s a great option. This hotel might have been built years ago but I think the up keep is well. Front desk staff can be more welcoming like those at morning buffet restaurant.

10

adriana

1 Feb 2025

·

Stayed 1 night

Atendimento incrivel no check in. Ainda ganhamos um up grade para suite. Muito simpaticos. Nada a reclamar.

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10

Guylaine

5 May 2025

·

Stayed 4 nights

Great service

10

Michael

15 Jul 2023

·

Stayed 1 night

Lovely staff. Very accommodating

10

Maria

3 Apr 2024

·

Stayed 7 nights

the workers are unique: Mr Jorge and Ms Marilene are great cleaners, kind , polite and super helpful.The cooks are wonderful, they make wonderful food, I didnt get their names, unfortunately, but they are just great professionals.Their food is the best in Lisbon, hands down! Misses Carolina, Marta Rebelo,Tania e Catarina are super sweet, kind, always smiling and taking great care of the customers. They go above and beyond to make guests happy. Mr Marco, Pedro Santos and Ruben Pereira are so nice, so polite and helpful, real gentlemen!

10

Rodrigo

3 Nov 2025

·

Stayed 2 nights

Excelente hotel. Café da manhã espetacular, quarto maravilhoso. O atendimento da equipe é fora de série. E, como saímos muito cedo para pegar voo, ainda nos disponibilizaram um kit viagem com um excelente café da manhã. Parabéns.

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10

Daniel

28 Jun 2023

·

Stayed 1 night

Staff muito simpático, atenciosos e muito cuidadosos para que nada falhe. Tenho agradecer também, que me foi atribuída uma suite pelo facto de o quarto que eu tinha reservado, ter sido ocupado por outro alguém. Não esqueçendo os miminhos que deixaram para o meu filho, um muito obrigado!!! Recomendo e caso visite de novo aquela zona, vai ser o primeiro hotel a procurar.

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6

Claudio

18 Aug 2025

·

Stayed 4 nights

Estava tudo ótimo, o serviço foi excelente. A única coisa que estragou um pouco foi o facto de terem entrado duas vezes no nosso quarto de manhã, mesmo com o aviso de ‘não incomodar’ na porta

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Location

Situated away from the city center and closer to the airport; metro access is walkable for some trips and taxis are easy to find. Several guests mention the area feels safe but less pedestrian-friendly, with occasional aircraft or road noise.

Related guest reviews

4

KANG JA

22 Nov 2023

·

Stayed 4 nights

약 한달 스페인, 포르투갈 여행중 유일하게 추천하지 않는 숙소이다. 4성급이지만 결코 느낄수 없었다. 룸을 청소하는 사람은 청소를 제대로 하지 않아 쓰다만 배개커버가 나의 짐위에 그대로 있고, 수건도 매일 다른 갯수를 주었다. 조식 메뉴는 신선하고 대체로 괜찮았지만 매일 단체 손님들로 인해 아주 번잡했다. 커피를 따로 주문했는데(에스프레소 , 카푸치노) 우리에게만 따로 방번호를 체크하고 주는 기분나쁜 일을 겪었다. 호텔 주변에 불량한 청소년들이 있었는데 나의 가족에게 폭죽을 던져 사고가 날뻔 했다. 주변의 경비가 필요해 보인다.

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8

John

14 Aug 2025

·

Stayed 1 night

This is a clean hotel close to the airport. I stayed a night en route to my destination. Very easy to get to the airport. The room was clean and tidy and it is an excellent hotel overall with friendly staff. It was a summer heat wave and though I set the AC to max, it never really went below 26 degrees in the room which was uncomfortable but not worth making a fuss about. If you’re there during the hot season, make sure to check the AC on check in. All around affordable, clean airport-near hotel. The area around the hotel is not especially pedestrian friendly.

8

Vanessa

31 May 2024

·

Stayed 3 nights

Very nice hotel but not a great location - my fault, thought it was closer to the Stadium than it was. Very close to the airport but you didn't notice the noise from the flights so good soundproofing on the windows.

10

Bruce

16 May 2025

·

Stayed 1 night

Just a night stop over before going to the airport, not far from the airport. Excellent lobby and friendly English speaking receptionists, no issues at all, room slightly small for family of 3 but assume set up business rather than families. All the facilities you would expect in a hotel room with also complementary bottle of water. Metro a mile away, not on a bus route that we could find so car/taxi hire or walking to the metro station.

8

JUAN ANTONIO

13 Apr 2023

·

Stayed 2 nights

Bien situado aunque algo a las afueras pero a 10 minutos andando del zoo

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10

Bianca

23 Nov 2025

·

Stayed 4 nights

Hotel muito bom! Café da manhã excelente, tem uma atendente que se destaca demais pela simpatia e paciência, apesar de todos serem simpáticos. Banheira, camas e toalhas boas. Fica mais afastada dos pontos turísticos, mas o metro é perto e fácil de andar. Cidade e localização muito segura.

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10

Pauline

13 Dec 2024

·

Stayed 8 nights

This hotel is away from the noise of the centre of Lisboa, but is next to the network of connecting roadways, therefore conveniently placed. The hotel is spacious, with a lounge / bar area allowing space to meet up with others in privacy. This bar area also gives options for alternative dining to the restaurant. The various staff teams are without exception, efficient, helpful and friendly. For a lone traveller a place with a definite safe feel.

8

SARA

8 Sept 2025

·

Stayed 1 night

The hotel upgraded our room and the breakfast was delicious but this hotel is far from the downtown and only convenient if you want to go to the airport.

10

Lina

13 Aug 2025

·

Stayed 10 nights

Very nice staff and clean hotel. It's a little bit of a walk from the metro/subway and it is not too close to major attractions but there are many good supermarkets within walking distance.

10

Ana Elizabeth

4 Nov 2024

·

Stayed 3 nights

Apropiate and clean hotel. Very good service. Nice Breakfast Buffet. Far from Lisbon center

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Dining

Breakfast is frequently praised for being varied and high quality, with early-flight takeaway options noted. Dinner receives mixed feedback, and some diners found the buffet limited or overpriced.

Related guest reviews

10

Paloma

1 May 2025

·

Stayed 4 nights

La atención y servicio estupendos. El buffet del desayuno muy rico y variado. Volvería a quedarme ahí con los ojos cerrados

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10

Pauline

27 Oct 2025

·

Stayed 4 nights

Firstly I need to say that I have stayed at this hotel before, and the reasons I have gone back are multiple - the very kind and friendly staff who all seem to have excellent memories for previous clients; who attend to all I need without any hesitation; cleanliness without exception; the large lounge bar where space enough to have meetings in private; meals available in the bar without having to go to the large restaurant; more than enough choice for breakfast in the restaurant; taxis available very quickly; near enough to the life of Lisbon without the noisy hubbub and also as a solo traveller, the very important feeling of safety! - A huge thank you to all at Sana Metropolitan!

10

Eva

11 Jul 2023

·

Stayed 1 night

Whenever a hotel provides a robe and room slippers, it immediately gets a hundred gold stars from me. I stayed in a room on the tenth floor. The room was clean and comfortable. Unfortunately I wasn't awake enough to bring my camera to the breakfast because it was a very nice spread with options such as eggs, sausages, bacon, mushrooms, zucchini, frits, pastries, etc. The breakfast gets gold stars from me as well. The walls are thin, though, as I heard other guests. Overall, I'd highly recommend the hotel.

8

Thomas

29 Sept 2024

·

Stayed 1 night

Nice hotel for a one night stay before the airport. We made the mistake of taking their dinner buffet - overpriced and rather low quality food.

10

Bruno

21 Oct 2025

·

Stayed 7 nights

Tudo muito limpo e organizado, quartos bem confortáveis. Durante nossa estadia recebemos varias cortesias. Único ponto de melhoria que observei foi que poderia ter um pouco mais opções de doce no café da manhã.

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8

Marilei Ap

15 Jan 2026

·

Stayed 2 nights

O Hotel é muito bom, quarto grande e confortável, banheiro grande e muito bom. Café da manhã excelente, a equipe de funcionários e limpeza é excelente. Já nos hospedamos outras vezes e sempre voltamos quando estamos em Lisboa.

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10

Rodrigo

3 Nov 2025

·

Stayed 2 nights

Excelente hotel. Café da manhã espetacular, quarto maravilhoso. O atendimento da equipe é fora de série. E, como saímos muito cedo para pegar voo, ainda nos disponibilizaram um kit viagem com um excelente café da manhã. Parabéns.

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10

Ana Elizabeth

4 Nov 2024

·

Stayed 3 nights

Apropiate and clean hotel. Very good service. Nice Breakfast Buffet. Far from Lisbon center

4

Claudia

26 Sept 2024

·

Stayed 5 nights

Unfortunately I did not enjoy my stay. Food: the dinner buffet was so extremely expensive for the poor selections Room: the pillows are not comfy and you can hear everything from room to room, every time someone took a shower I could hear… not something I am used to in a hotel Elevators: so small and slow, a lot of time waisted even thought there were 3-4 elevators

6

eduardo

25 Jul 2023

·

Stayed 2 nights

El Baño me pareció muy peligroso, las tinas son excesivamente resbaladizas deberian cuidar ese tema El Desayuno es como de hotel de 2 estrellas muy sencillo Pero Eso si muy caro, el horario tambien es pesimo por que abren hasta las 7 am Atención es mala

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $234	8 $197	9 $180	10 $324
11 $193	12 $323	13 $323	14 $323	15 $163	16 $122	17 $143
18 $222	19 $165	20 $323	21 $156	22 $132	23 $140	24 $165
25 $131	26 $166	27 $175	28 $147	29 $147	30 $140	31 $131

Su	Mo	Tu	We	Th	Fr	Sa
1 $117	2 $122	3 $134	4 $115	5 $115	6 $114	7 $112
8 $112	9 $181	10 $181	11 $181	12 $178	13 $128	14 $119
15 $119	16 $127	17 $120	18 $121	19 $120	20 $120	21 $117
22 $114	23 $114	24 $124	25 $114	26 $114	27 $114	28 $116
29 $114	30 $119

SANA Metropolitan Hotel

Prices for SANA Metropolitan Hotel

Monthly average prices

About this property

Location

Room options

Family Suite

Double Or Twin Room

Suite

Superior Room

Double Or Twin Room (With Extra Bed)

Guest reviews of SANA Metropolitan Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SANA Metropolitan Hotel

Prices for upcoming dates