Boutique Hotel Marina S. Roque

Great room and lovely staff.

The property was very old. The room smelled terrible the entire stay. In the room itself there was only one outlet to plug things in. The hotel is a lot older than shown in the photos online.

This hotel was clean and centrally located. Please be aware that they charge 7euros per luggage if you need luggage storage ahead of your check-in. Also, be aware that rooms do not have mini fridges, and some rooms have old and weak A/C units.

Hotel is dated but within 10 minutes walking distance of the Harbour and old town. Supermarket 5 minutes walk away. Overall positive 2 night stay.

The accommodation is not as described on the website. It was described as a 3 star hotel, but is barely a one star motel. The hotel claimed to offer ‘modern standard of comfort, whilst maintaining a friendly and efficient service’. However, this is contrary to my experience. I was also informed on checking in that I was not allowed any visitors, this was not in any way stated on the website and defeats the purpose of the use of a hotel. In a bid to make sure I could not have any visitors, they gained access to my room without my knowledge or request and removed two out of the four pillows on the bed. When I complained about all of this, I was told, that those were their rules, as if I was in a dormitory. It would appear that these so called rules were suddenly created solely for myself to adhere to as I could see people of other races come in and go out in threes and fours and use the amenities freely. When I made this known, I was told there was nothing I could do and the manager even murmured a racial slur. Bearing in mind, all of this happened within 3/4hours of checking in. Also the bed was wobbly and appeared as though it would collapse if I moved too vigorously in it. The beddings appeared also to be worn out and shabby and not modern as advertised. This hotel did not meet the promised standard of service and significantly deviates from what had been advertised. I even tried to resolve amicably with them, however I was met with a dismissive response.