Is parking available at the property?

Self parking is available on-site for a fee of PLN 100 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately PLN 85 for adults and children.

Are pets allowed at the property?

Pets are allowed with a fee of PLN 75 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Is there an airport shuttle service available?

A roundtrip airport shuttle is provided for a surcharge of PLN 200 per vehicle (one-way, maximum occupancy 4) and is available 24 hours. Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. Elevators are available for ease of movement within the hotel.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Warsaw, within a 10-minute drive of National Stadium and Old Town Square. It is approximately 0.4 mi from the Palace of Culture and Science and 3 mi from Old Town Market Place.

What are the policies for guests staying with children?

Up to 3 children 16 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Mercure Warszawa Centrum Hotel - Warsaw

Average nightly price at Mercure Warszawa Centrum by month, last 12 months (USD)
Month	Average price
January	$99
February	$102
March	$118
April	$131
May	$151
June	$158
July	$149
August	$146
September	$168
October	$139
November	$133
December	$130

What guests think

Across these reviews, Mercure Warszawa Centrum is praised for friendly staff and a good breakfast, while recurring drawbacks include some dated rooms, weak air conditioning, intermittent maintenance issues, and occasional lapses in service or noise.

Guests consistently highlight quick access to Warszawa Centralna, the adjacent Zlote Tarasy mall, and public transport, making sightseeing and day trips easy. The sauna, jacuzzi and gym are appreciated, as are water refill stations, though ongoing renovations and intermittent elevator problems have inconvenienced some stays. Rooms are often comfortable, but some are compact or dated, with weak AC and occasional bathroom drainage or lighting issues. Expect a convenient base with solid amenities and variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Wellness facilities (sauna, jacuzzi, gym) are repeatedly praised, and water dispensers on each floor are handy. Some reviewers note ongoing renovations and occasional elevator outages causing delays or noise.

Related guest reviews

4

Eva

Jul 3, 2025

·

Stayed 5 nights

The elevators were out of order throughout our entire stay. We had to wait a lot and use the fire escape to go to and from breakfast. The rooms were not very well cleaned. It didn’t feel clean, and there was very little water coming from the tap. The location was perfect.

10

Robert

Apr 26, 2025

·

Stayed 3 nights

Freundliches Personal, sehr umfangreiches Frühstück am Wochenende bis 11 Uhr. Wasserspender auf jedem Stockwerk. Gerne wieder.

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8

Helen Elizabeth

Sep 6, 2025

·

Stayed 6 nights

Very clean and staff were very friendly. Breakfast choices were excellent, especially for gluten free (but sometimes bread was not available). Only thing letting it down was the elevators (not in service or didn't work properly) and it was difficult to find the stairs.

8

Akio

Aug 27, 2024

·

Stayed 1 night

currently lots of construction work going on. shared business lobby closed. new rooms are nicely designed and clean. always my first joice to stay in central warsaw.

10

Chloe

Jul 15, 2025

·

Stayed 3 nights

Brilliant stay, excellent breakfast options. Fabulous use of facilities sauna open early until late. Clean room, comfortable bed and excellent bathroom / shower. Location next to station very convenient and walking distance to most main tourist attractions.

10

KATSUMI

Jun 10, 2025

·

Stayed 3 nights

ワルシャワ中央駅から近く、設備についても快適。フロアにウォーターサーバーが設置されており、炭酸水も作れた。特に海外では水の心配がありますが、ここなら文句なしですね！

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10

Bradley

Jul 30, 2025

·

Stayed 3 nights

Great size room. Comfortable beds. Spa and sauna was great. Very close to everything. The only disappointment was the mini bar fridge was not cold. Overall I was very happy with the room and facilities of the hotel. Great value for money

10

Ilya

Jan 16, 2023

·

Stayed 2 nights

Excellent! Sauna, jacuzzi, fitness, breakfast, soundproofing, location - better than could be imagined.

6

Philippe

Sep 25, 2024

·

Stayed 4 nights

Schönes Hotel, Zimmer war okay. Leider wurde uns nicht gesagt das über unserem Zimmer Renovierungsarbeiten durchgeführt werden, war halt dezent nervig jedes Mal um 9 Uhr durch lautes Bohren geweckt zu werden. Kurz vorm Check out ging dann auch das Wasser nicht mehr, sehr ärgerlich wenn man noch duschen möchte.

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10

Kevin

Dec 26, 2025

·

Stayed 1 night

Friendly, efficient service from start to finish. A no bottled water policy is in place, which means you can refill a provided carafe from the communal fountains if you want water, instead of being given bottled water. It'd be nice to be able to get sparkling water from these points. The self serve jacuzzi/sauna/gym (opened from 6am to midnight), is a nice touch, we chose this over the breakfast. There was no bathrobe in the room which came as a surprise. Nice, firm bed, usual tea making facilities in place.

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Cleanliness

Most reviews describe clean rooms and well-kept spaces. A few report lapses such as poorly cleaned bathrooms, lingering odors, or missed housekeeping.

Related guest reviews

10

wojtek

Jan 12, 2026

·

Stayed 1 night

Friendly staff, great location, clean hotel.

4

Eva

Jul 3, 2025

·

Stayed 5 nights

The elevators were out of order throughout our entire stay. We had to wait a lot and use the fire escape to go to and from breakfast. The rooms were not very well cleaned. It didn’t feel clean, and there was very little water coming from the tap. The location was perfect.

10

Aldis G

Nov 21, 2025

·

Stayed 1 night

Hreint og mjög góð staðsetning. Rúmmið hefði mátt vera betra

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10

Akio

Feb 14, 2024

·

Stayed 1 night

gutes hotel an top lage, direkt neben dem einkaufszentrum. shoppen und verpflegen sehr angenehm. ausgiebiges frühstücksbuffet. einziges manko war, dass es unter dem badezimmerkübel noch haare vom vorgänger hatte.

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4

Nina

Jul 21, 2024

·

Stayed 3 nights

I was very disappointed with this hotel. The first room I was given, on the 4th floor, had a simple thin flat sheet covering the mattress, and it wasn’t even large enough to cover the whole mattress. This is an excellent way to end up with a bed bug infestation. The second room, also on the 4th floor, had a dirty bathroom and the AC unit wasn’t working. Both rooms were very dated, as are the hallways. The third room was better, it was renovated and clean. The bed was comfortable but unfortunately the AC unit was not working properly since I had it set to 18C it should have been freezing in the room, it wasn’t. At 18C, running all night and day, the temperature felt more like 24C then 18C. Overall, this hotel could be good if the work was put into renovating it properly. The hotel location is excellent.

10

Toby

Sep 20, 2024

·

Stayed 2 nights

Clean, nice beds, good soundproofing.

10

wojtek

Jan 8, 2026

·

Stayed 4 nights

Fast checkin, clean room, friendly staff

10

Kate

Jul 25, 2025

·

Stayed 1 night

We stayed at Mercure Warszawa on both ends of our trip and really liked it. The staff were lovely, the rooms were super clean and comfortable, and the hotel was really conveniently located. I'd definitely stay here again.

10

Tomoe

Jan 8, 2026

·

Stayed 1 night

中央駅への到着が遅かったことから駅にほぼ直結しているこちらのホテルを選択。部屋は清潔で十分なスペースがあり快適。 1点加えるとすれば、部屋のゴミ箱が3色に分別されていたが、それぞれに何を入れればいいのか書かれておらず、分からなかった。エコフレンドリーには多いに賛同していますので、どう捨てればいいのか明示してもらえれば、こちらもルールを守れます。

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10

Krzysztof

Nov 11, 2025

·

Stayed 1 night

Clean room Staff very good job

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AI-generated summary based on recent guest reviews

Rooms

Beds are comfortable and some rooms are spacious, but others feel small or dated; air conditioning is often weak. Guests also mention minor maintenance issues (drainage, lighting, water pressure, or minibar cooling) and occasional noise.

Related guest reviews

8

Nicole

Jul 1, 2025

·

Stayed 1 night

This hotel was a great place to stay - we actually ended up extending it one day early as well. The room was clean and spacious; the only issue was the air condition didn't really work. Aside from that it was great. Located in a nice area with easy access all around Warsaw!

8

Jon

Jul 13, 2025

·

Stayed 4 nights

Lovely hotel in great location, extremely easy check-in and checkout. Room was compact, not a lot of storage space, but was fine for a short trip. Bed was fine for me, but a little hard for my wife. Only problem was the aircon. The room was quite stuffy with no open window, so it needed the aircon on full blast, which was quite noisy. It was also not very effective, didn't cool the room down even on its lowest setting. Hotel breakfast was very nice, lots of choices, although didn't have an egg station, which we normally enjoy.

8

Randy

Aug 18, 2025

·

Stayed 6 nights

AC very very weak but we appreciate the renovation as we’re there every year.

10

CO LTD

Jun 6, 2025

·

Stayed 6 nights

Perfect crew Oscar. Water pressure was low.

6

jo

Jun 17, 2025

·

Stayed 7 nights

The room is very very small. Breakfast was very good Location is good

8

Daniel

Dec 14, 2024

·

Stayed 3 nights

The bathroom needs an upgrade. Room size is good compare de the rest of Europe. Location is excellent

10

Bradley

Jul 30, 2025

·

Stayed 3 nights

Great size room. Comfortable beds. Spa and sauna was great. Very close to everything. The only disappointment was the mini bar fridge was not cold. Overall I was very happy with the room and facilities of the hotel. Great value for money

6

danuta

Sep 14, 2024

·

Stayed 1 night

I recently stayed in a renovated room. It was pretty and clean but the lighting in the bathroom was so dim that it was impossible to see oneself in the mirror

6

Fred

Jun 28, 2025

·

Stayed 4 nights

Hotel mit super Lage (Hauptbahnhof, Einkaufszentrum, Altstadt zu Fuß erreichbar). Allerdings ist das Hotel (wir waren 3x hier) in die Jahre gekommen. Die Einrichtung der Zimmer ist unpraktisch, wenig geschmackvoll. Es gibt kaum Abstellmöglichkeiten (Kleiderschrank), dafür ein grünes Metallgestell als Garderobe. Uns erinnerte das Interieur an die 80ger Jahre. Klimaanlage kühlte nicht richtig, es war trotz normaler Außentemperatur stickig. Das Wasser im Waschbecken lief nicht richtig ab, die Halterung für Toilettenpapier war gebrochen. Merkt der Service sowas beim Säubern der Zimmer nicht? Für ein 4-Sterne-Hotel hätte wir mehr erwartet. Irgendwie fühlten wir uns bei unseren letzten Besuchen wohler als diesmal. Wer aber auf ein wenig Luxus verzichten kann, für den ist dieses (für uns gefühltes 3-Sterne)-Hotel ein gutes Quartier für einen Warschau-Besuch.

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6

Yan

Jun 2, 2024

·

Stayed 2 nights

The location of the hotel is fabulous, the service is ok but the condition of the room is poor, one of the lamps is broken and the shower tap is half broken and hard to adjust the temperature. And the air conditioning is not great

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AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, efficient staff and smooth check-in. However, recurring complaints include rude or unhelpful interactions, housekeeping entering despite 'Do Not Disturb,' delayed room readiness, and inconsistent information.

Related guest reviews

2

Mark

Sep 1, 2025

·

Stayed 1 night

My personal items disappear from my room!

8

Karin

Oct 25, 2025

·

Stayed 1 night

A well-situated hotel for my purposes - arriving with the train in the evening and leaving early the next morning. It is very close to Warszawa Centralna train station. I didn't eat breakfast, I just slept, showered, and left. The front desk staff were all very courteous and spoke very good English.

2

Kun

Aug 31, 2025

·

Stayed 2 nights

The smell of the room was really bad to be honest and the cleaner keep open the door in the morning even I have the tag showing that don't need clean service, she or he opened my door twice!

2

Julie Bolette

Nov 23, 2023

·

Stayed 1 night

Dårlig service Ingen imødekommenhed Værelset var først kl kl 20. Gav forkerte værelser.

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2

Tariq

Sep 17, 2023

·

Stayed 2 nights

Front desk at the check out time externally rude and not helpful at all. They definitely need some good customer service training.

2

Katherine

Sep 8, 2025

·

Stayed 5 nights

Only location is great. Front desk customer service provided unprofessional service. Full of attitude. Our second stay and for sure last. We witnessed fist fight in Hotel restaurant at evening. It was very noisy at night in our room..

4

Takeshi

Aug 30, 2024

·

Stayed 3 nights

改修工事中だったようで、朝の７時台から壁をコンコンコンコン。９時前からはドリル使いまくり。スーパーで買ったスープを温めて欲しくてフロントの責任者らしき男性に頼んだらもの凄い勢いで捲し立てられ、外のレストランに頼めと。ダメ元で行ってみましたが当然ダメで、２階のレストランのシェフがたまたま歩いていたので頼んでみたら温めてくれました。他にも駅近のホテルはあるので、次回があるならここには泊まりません。てことで、フロントスタッフが最悪です。いくら面倒でも嘘つかなくてもいいと思います。

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10

wojtek

Jan 8, 2026

·

Stayed 4 nights

Fast checkin, clean room, friendly staff

4

Ninan

Aug 13, 2023

·

Stayed 1 night

We chose this hotel due to its proximity to the Warsaw Central train station. Our check in was delayed and there was a considerable wait of approx 3 hours with mixed messages from 2 staff on the day on reasons for the long wait. We finally received the keys at 4.15pm. This was quite frustrating, as we had just come off a 17hour flight. Sadly, the hotel is a bit dated and this left us disappointed considering the higher than average room rate paid, and alternatives available nearby. Food and drink from the hotel restaurant was average. The restaurant staff were friendly. Reception staff on checkout were too busy to acknowledge and say thank you or smile. Overall it was an underwhelming experience and one we will remember for the future to avoid Mercure.

8

Sylvan Roshan

Aug 10, 2025

·

Stayed 4 nights

David in reception was amazing and pleasant guy I highly recommend going to him but I see mostly he is doing evening shift and in the restaurant I highly am pleased with angieska the manager and Natalia who are also hard working and pleasant staff

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Location

Repeatedly praised for being next to Warszawa Centralna and the Zlote Tarasy mall with easy access to public transport, making city exploring simple.

Related guest reviews

10

Harry

Nov 24, 2024

·

Stayed 1 night

Very convenient for rail station and shopping centre.

10

wojtek

Jan 12, 2026

·

Stayed 1 night

Friendly staff, great location, clean hotel.

10

Gulcan

Jun 8, 2025

·

Stayed 2 nights

Alles was uitstekend vooral de locatie

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10

Torsten

Sep 5, 2025

·

Stayed 2 nights

Gute Unterkunft in perfekter Lage, um als Bahnreisender die Stadt zu erkunden.

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8

Karin

Oct 25, 2025

·

Stayed 1 night

A well-situated hotel for my purposes - arriving with the train in the evening and leaving early the next morning. It is very close to Warszawa Centralna train station. I didn't eat breakfast, I just slept, showered, and left. The front desk staff were all very courteous and spoke very good English.

10

Roger

Jun 12, 2025

·

Stayed 1 night

Nice hotel, centrum

10

Mariusz

Feb 27, 2026

·

Stayed 1 night

Good hotel with perfect location

10

Bradley

Aug 14, 2025

·

Stayed 1 night

Sound location. Close to transport. Comfortable beds and great value for money

10

Sana

Aug 27, 2025

·

Stayed 4 nights

中央駅からショッピングモールの通路を抜けてホテルに行くことができます。駅からホテルまで直結と言ってもいいかもしれません。雨の日でも傘は必要ありませんでした。鉄道でドイツに行くのにも、ギリギリまでホテルを利用でき、便利です。各交通機関が集まっている中央駅の近くなので、電車、地下鉄、トラム、バスの中から最適なものを選ぶことができ、どこに行くにも便利です。食事場所にもショッピングにも困りません。部屋も綺麗に整えられていて快適でしたが、シャワーの排水が悪かったのが残念です。

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10

Stuart

Nov 20, 2024

·

Stayed 3 nights

Great location centre of the town

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Dining

Breakfast is widely praised for quality and variety, and the restaurant receives positive feedback. Some note cold items or limited options on occasion.

Related guest reviews

8

Anna

Aug 9, 2023

·

Stayed 3 nights

Bra läge, frukost så där (ex kalla stekta ägg, ingen stekt bacon), annars bra

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10

Bharat

Jun 18, 2024

·

Stayed 3 nights

great city centre hotel, very large and comfortable on the doorstep of large shopping centre and central station, very pleasant and helpful staff. very large breakfast area with wide choice, super clean

8

Graham

Aug 3, 2025

·

Stayed 3 nights

Location is perfect for exploring Warsaw. Hotel is comfortable and breakfast superb - more bacon tho please. No issues with any of the staff I spoke to, everyone very happy to help. Would definitely stay there again.

10

Clement

Sep 8, 2025

·

Stayed 1 night

Excellent hotel near the train station. Breakfast was very good.

8

Antonio

Sep 11, 2024

·

Stayed 5 nights

Excellent location if planning day trips to other cities by train. The train station and Palace of Culture are one block away. Breakfast was really good and their dining room was renovated while we were there, with good final results.

10

Hanna

Sep 30, 2025

·

Stayed 3 nights

Great location. Great breakfast. Good stuff

8

Kim

Apr 23, 2025

·

Stayed 4 nights

Extremely convenient to central train station. Pleasant and accommodating staff. Good gym, sauna and hot tub. Had an excellent couple of meals in the restaurant.

10

Tracy

Aug 20, 2025

·

Stayed 2 nights

Love staying here! Rooms were nice and bed super comfortable. Breakfast was good - lots of variety. Front desk staff friendly. Great location -- close to train station and walkable to most attractions.

8

Helen Elizabeth

Sep 6, 2025

·

Stayed 6 nights

Very clean and staff were very friendly. Breakfast choices were excellent, especially for gluten free (but sometimes bread was not available). Only thing letting it down was the elevators (not in service or didn't work properly) and it was difficult to find the stairs.

10

Ewa

Apr 24, 2025

·

Stayed 2 nights

Great location. Nice restaurant with good choices of dishes and wines. Nice service. Breakfast is perfect- so many great choices. All choices are nicely prepared and delicious.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $119	6 $121	7 $148
8 $87	9 $88	10 $93	11 $93	12 $120	13	14 $118
15 $67	16 $278	17 $204	18 $175	19	20 $280	21 $139
22 $76	23 $160	24 $172	25 $232	26 $217	27 $191	28 $171
29 $85	30 $154

Su	Mo	Tu	We	Th	Fr	Sa
		1 $157	2 $194	3 $221	4 $210	5 $173
6 $99	7 $147	8 $146	9 $216	10 $191	11 $173	12 $134
13 $64	14 $104	15 $123	16 $137	17 $114	18 $107	19 $87
20 $70	21 $85	22 $97	23 $97	24 $96	25 $74	26 $77
27 $85	28 $106	29 $106	30 $160	31 $178

Mercure Warszawa Centrum

Prices for Mercure Warszawa Centrum

Monthly average prices

About this property

Location

Room options

Apartment, 1 Double Bed with Sofa Bed

Superior Room, 1 Queen Bed

Standard Room, 2 Twin Beds

Superior Room, 2 Twin Beds

Classic Room, 1 Queen Bed with Sofa Bed (Plus)

Standard Room, 1 Queen Bed

Superior Room, 1 Double Bed with Sofa Bed, City View (Plus)

Guest reviews of Mercure Warszawa Centrum

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Warszawa Centrum

Considering this hotel for your Warsaw trip?

Prices for upcoming dates