What are the check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 11:00. Early check-in and late check-out may be available upon request, but additional charges may apply.

Where is the hotel located in relation to local attractions?

The hotel is located in Downtown Sendai, just steps from Sendai Ginza Street and Asaichi Morning Market. It is approximately 0.3 miles from the Sendai City Tourist Information Center and 8.9 miles from Sekisui Heim Super Arena.

What is the hotel's policy regarding children?

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

KOKO HOTEL Sendai Station West - Comfortable Stay

Average nightly price at KOKO HOTEL Sendai Station West by month, last 12 months (USD)
Month	Average price
January	US$48
February	US$63
March	US$54
April	US$71
May	US$63
June	US$49
July	US$61
August	US$77
September	US$90
October	US$70
November	US$78
December	US$51

What guests think

At KOKO HOTEL Sendai Station West, reviews praise the central location near Sendai Station and markets, clean rooms, and friendly, helpful staff; some note small rooms, temperature control limitations, and occasional maintenance or odor issues.

Breakfast is frequently complimented for taste and variety, though a couple of reviews found items lukewarm or the price high. Amenities like an amenity station and laundry are useful, but laundry capacity and some dated bathroom fixtures draw criticism. Overall, it suits travelers prioritizing access and straightforward comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the amenity station and in-room basics. However, coin laundry capacity feels limited and some bathroom fixtures and appliances (e.g., older bidets, lobby microwave) are dated or less convenient.

Related guest reviews

6

Yukie

15 Jul 2024

·

Stayed 1 night

ドリンクサービスがあると良い。部屋に設置のカップでホット茶やコーヒーが持ち手がなくさらにカップが小さくて、使いずらかった。全てにおいて合理的すぎて戸惑う部分があった。

8

まさや

25 Nov 2023

·

Stayed 3 nights

立地、サービス、清潔感は5点電子レンジがロビーまで行かなゃならないのは少し不便、あと製氷機が見当たらなかった、とはいえ近隣に食事ができるところは沢山あるので構わないかとエアコンとウォシュレットが古いタイプなのを除けば、快適で過ごしやすいホテルでした

8

MARI

20 Dec 2023

·

Stayed 1 night

アメニティは、必要な分だけ、もらっていくスタイルで、環境に配慮している姿勢がよくわかります。部屋の中は、清潔感が大変よく、気持ちよく過ごせました。

10

YUKIKO

11 Oct 2025

·

Stayed 3 nights

駅から近く、エコに対する姿勢もみえてとても満足して過ごすことができました。

8

Wing Sum

11 Jan 2024

·

Stayed 1 night

座廁設施落後，沒有暖座及要手動清洗。其他都一般。

8

HIROSHI

4 Jan 2024

·

Stayed 1 night

駅に近く、市内のどこへ行くにも近くて便利でした。アメニティも充実していました。強いて要望をあげれば、室内のマグカップに持ち手がなかったことと、寝間着が上だけだったので、ズボンがあるものになればと思いました。

10

Tomomi

24 Dec 2024

·

Stayed 1 night

綺麗でしたし、アメニティも充実しており、大変よかったです。

10

katsuhiro

4 Nov 2024

·

Stayed 3 nights

交通の便も良く、ホテルもとても過ごしやすかったです！ランドリールームがもう少しあったらなお！

10

RYOKO

10 Mar 2025

·

Stayed 1 night

アメニティが充実

10

Yoshio

21 Jan 2025

·

Stayed 2 nights

コインランドリーの洗濯機と乾燥機が、共に1台は足らないと思います。他の階でもいいので、あと、2台ずつは、欲しいです。

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests describe the property as very clean. A few noted issues such as odors or small flies, under-bed dust, and occasional bathroom drainage problems.

Related guest reviews

6

めい

26 Jul 2024

·

Stayed 1 night

お風呂場がなんだか臭かった

8

ryota

9 Jun 2025

·

Stayed 2 nights

価格が安かったが部屋もキレイで過ごしやすかった。

4

SHIHO

8 Aug 2025

·

Stayed 1 night

禁煙室のはずがタバコの匂いがしてそこだけがとてもとてもとても不満でした。他は場所含めてとても良かったです。

8

tomokazu

22 Apr 2025

·

Stayed 1 night

部屋の広さも充分で設備も新しく快適にすごせました。また泊まりたいです。ベッド下の掃除を徹底した方が良いと思います。

4

Makoto

26 Oct 2025

·

Stayed 2 nights

ショウジョウバエが発生しており、部屋をかえてもらいましたが、変わった部屋でも発生していた。気分が、いいものでは無かった。改善を、期待したい。

8

YUKIKO

2 May 2025

·

Stayed 1 night

綺麗なお部屋でしたが、お風呂の排水が洗面所に溢れてしまいました。そこは残念でした。それ以外は駅からも近くコンビニも途中にあり、気に入りました。

10

Jui-chang

22 Feb 2026

·

Stayed 2 nights

房間非常乾淨. 位置非常好, 離仙台車站不遠, 旁邊是仙台朝市, 隔壁是豐田租車, 早餐非常好吃豐盛,值得再來

8

Nicola

17 Apr 2025

·

Stayed 4 nights

Camera piccola, ma in media con alberghi simili. Buona pulizia. Il personale è gentile. Posizione strategica non lontana dalla stazione e da zone centrali.

8

Mio

3 Aug 2025

·

Stayed 1 night

素早い対応と清潔なお部屋でとても嬉しかったです。

10

Jui-chang

22 Feb 2026

·

Stayed 2 nights

Room is very very clean. Great location, very close to Sendai station. Easy access to 仙台朝市 and 商店街. Breakfast was the most imppressive. Will stay again.

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Rooms

Room size feedback is mixed: some found them spacious or modern, while others felt they were very small. Several mentioned temperature control limitations and occasional comfort quirks like hard pillows; some rooms were quiet.

Related guest reviews

6

Tomonaga

29 Mar 2025

·

Stayed 3 nights

暖房の設定しかなく暑かった。コンセントや照明の接触も悪かった。

10

Maxwell Chun Sum

23 Feb 2024

·

The room looks new and clean, while the bathroom looks a bit old. There are enough space for luggage.

8

Nanette

25 Aug 2025

·

Stayed 6 nights

Good location for sightseeing with easy access to trains and buses. Typical small room hard pillow luckily brought our own, bed was comfortable. Lots of eating places around, we went to Saizeriya next to Mos Burger it was cheap and cheerful but very busy only 5 minutes walk from hotel. Breakfast was a bit disappointing as it was only luck warm at best

6

Wendy

18 Dec 2025

·

Stayed 3 nights

Room too small.

8

tung

30 May 2025

·

Stayed 4 nights

5月份入住，沒有冷氣。如果不打開窗就熱得難以入睡2，打開窗才好一點。

2

Cheuk Nam

23 Nov 2025

·

Stayed 1 night

Very small room with unreasonable price; the room does not even have air conditioner

8

Hiroko

14 Dec 2024

·

Stayed 1 night

リフォームされていて綺麗になってました。また、とても静かで快適に過ごせました。ありがとうございました。

10

WEI-CHIEH

9 Jan 2026

·

Stayed 1 night

地理位置非常好，服務人員樂於助人，房間很大

10

Joseph

14 Feb 2025

·

Stayed 2 nights

The Koko hotel is relatively close to Sendai station, and more or less in the heart of the city. The room was quite large for the price, and the breakfast buffet was a great value. Given how the hotel is in the thick of things, it's really easy to find just about anything you could need right outside of the door; shopping streets, department stores, and public transit are all around but if the denseness of the city gets to be too much, there are also less densely populated places to shop just a couple of stops away via train. The Koko Hotel is also within walking distance of the Sendai City Museum and the ruins of Hanmaru Castle, which are fantastic places to visit in general. I love the city of Sendai, and I really enjoyed my time in the Koko Hotel. I would absolutely stay here again.

8

Jimmy

10 Jul 2024

·

Stayed 3 nights

Felt like a nice hotel, with the room in a pretty modern style and fresh. Breakfast was good and a location close to the train station. Can't think of anything to complain about and I could see myself coming here again if I'm going back to Sendai in the future.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and proactive, including luggage assistance and follow-ups for lost items. Front desk support and local dining advice also stand out.

Related guest reviews

10

Yu-Sheng

26 Nov 2025

·

Stayed 7 nights

The hotel staff were very friendly.

10

Robert

1 Mar 2025

·

Stayed 2 nights

Top hotel. Nieuw, fris, zeer netjes en goede service en ontbijt. Perfecte locatie ook.

10

JiHwan

9 Dec 2024

·

Stayed 4 nights

Amazing! Clean! Safe! Beautiful! Super amazing and kind staff!

10

Sachiko

21 Nov 2024

·

スタッフが親切に対応してくれます。部屋もきれいでとっても居心地よかったです。

8

YONGJU

12 Nov 2023

·

Stayed 1 night

센다이역 인근으로 위치 좋고 인근지역 여행까지 가방을 맡아주는 서비스가있어 매우 편리. 다만 가격은 상대적으로 비싼편

10

James

20 Jul 2024

·

Stayed 1 night

Did the trick for our nights stay. We appreciated the last minute help with our luggage.

10

MIKIKO

27 Feb 2025

·

Stayed 1 night

忘れ物をして、結果見つかりませんでしたがご連絡いただきとても気持ちのよい対応でした。

10

WEI-CHIEH

9 Jan 2026

·

Stayed 1 night

地理位置非常好，服務人員樂於助人，房間很大

10

Raymond

16 Oct 2023

·

Stayed 1 night

Very close to Sendai Station (5 mins walk). Staff are very helpful. Rooms extremely clean. Comfortable beds. Bathrooms very good. Only criticism was that I was given a smoking room.

10

elena

19 May 2024

·

Stayed 1 night

The staff was extremely helpful and provided excellent dining recommendations

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AI-generated summary based on recent guest reviews

Location

Consistently described as very convenient, within a short walk of Sendai Station, markets, and shopping streets, with easy access to trains and buses. Good base for sightseeing and city exploration.

Related guest reviews

8

Nanette

25 Aug 2025

·

Stayed 6 nights

Good location for sightseeing with easy access to trains and buses. Typical small room hard pillow luckily brought our own, bed was comfortable. Lots of eating places around, we went to Saizeriya next to Mos Burger it was cheap and cheerful but very busy only 5 minutes walk from hotel. Breakfast was a bit disappointing as it was only luck warm at best

10

Robert

1 Mar 2025

·

Stayed 2 nights

Top hotel. Nieuw, fris, zeer netjes en goede service en ontbijt. Perfecte locatie ook.

8

Misako

26 Mar 2024

·

Stayed 1 night

駅から近く、コンビニも近くで便利だった。

10

Jui-chang

22 Feb 2026

·

Stayed 2 nights

房間非常乾淨. 位置非常好, 離仙台車站不遠, 旁邊是仙台朝市, 隔壁是豐田租車, 早餐非常好吃豐盛,值得再來

10

WEI-CHIEH

9 Jan 2026

·

Stayed 1 night

地理位置非常好，服務人員樂於助人，房間很大

10

Raymond

16 Oct 2023

·

Stayed 1 night

Very close to Sendai Station (5 mins walk). Staff are very helpful. Rooms extremely clean. Comfortable beds. Bathrooms very good. Only criticism was that I was given a smoking room.

10

Joseph

14 Feb 2025

·

Stayed 2 nights

The Koko hotel is relatively close to Sendai station, and more or less in the heart of the city. The room was quite large for the price, and the breakfast buffet was a great value. Given how the hotel is in the thick of things, it's really easy to find just about anything you could need right outside of the door; shopping streets, department stores, and public transit are all around but if the denseness of the city gets to be too much, there are also less densely populated places to shop just a couple of stops away via train. The Koko Hotel is also within walking distance of the Sendai City Museum and the ruins of Hanmaru Castle, which are fantastic places to visit in general. I love the city of Sendai, and I really enjoyed my time in the Koko Hotel. I would absolutely stay here again.

8

SATOSHI

16 Nov 2025

·

Stayed 1 night

快適に過ごせました。駅も近くて便利です。

8

なつき

31 Mar 2025

·

Stayed 1 night

仙台駅から近いので、駅周辺のショッピングもできたし、次の日地下鉄使ったので近くて良かったです。

10

Jui-chang

22 Feb 2026

·

Stayed 2 nights

Room is very very clean. Great location, very close to Sendai station. Easy access to 仙台朝市 and 商店街. Breakfast was the most imppressive. Will stay again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for taste and variety. A couple of reviews noted lukewarm items or felt the price was high.

Related guest reviews

8

Nanette

25 Aug 2025

·

Stayed 6 nights

Good location for sightseeing with easy access to trains and buses. Typical small room hard pillow luckily brought our own, bed was comfortable. Lots of eating places around, we went to Saizeriya next to Mos Burger it was cheap and cheerful but very busy only 5 minutes walk from hotel. Breakfast was a bit disappointing as it was only luck warm at best

10

Robert

1 Mar 2025

·

Stayed 2 nights

Top hotel. Nieuw, fris, zeer netjes en goede service en ontbijt. Perfecte locatie ook.

10

Toru

18 May 2024

·

Stayed 1 night

朝ごはんが充実してる

8

Fumiko

19 Jun 2025

·

Stayed 1 night

朝食ビュッフェ、美味しかったです。

10

Jui-chang

22 Feb 2026

·

Stayed 2 nights

房間非常乾淨. 位置非常好, 離仙台車站不遠, 旁邊是仙台朝市, 隔壁是豐田租車, 早餐非常好吃豐盛,值得再來

10

Joseph

14 Feb 2025

·

Stayed 2 nights

The Koko hotel is relatively close to Sendai station, and more or less in the heart of the city. The room was quite large for the price, and the breakfast buffet was a great value. Given how the hotel is in the thick of things, it's really easy to find just about anything you could need right outside of the door; shopping streets, department stores, and public transit are all around but if the denseness of the city gets to be too much, there are also less densely populated places to shop just a couple of stops away via train. The Koko Hotel is also within walking distance of the Sendai City Museum and the ruins of Hanmaru Castle, which are fantastic places to visit in general. I love the city of Sendai, and I really enjoyed my time in the Koko Hotel. I would absolutely stay here again.

10

Dave

20 May 2024

·

Stayed 2 nights

near JR & subway station ,clear room and great breakfast

6

saiki

26 Jun 2025

·

Stayed 3 nights

朝食のメニューが少なく小出しに出てくるのでストレスが貯まる。 1,900円は、高いのでは？

10

Tadahiro

10 Sept 2024

·

Stayed 2 nights

朝食のメニューの多さには驚いた。地元の食材が多く使われているのは特筆ものである。

10

Jui-chang

22 Feb 2026

·

Stayed 2 nights

Room is very very clean. Great location, very close to Sendai station. Easy access to 仙台朝市 and 商店街. Breakfast was the most imppressive. Will stay again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $85	17 $86
18 $31	19 $50	20 $67	21 $64	22	23 $82	24 $175
25 $42	26 $51	27 $69	28 $69	29 $73	30 $77	31 $132

Su	Mo	Tu	We	Th	Fr	Sa
1 $49	2 $49	3 $45	4 $56	5 $122	6 $278	7 $299
8 $69	9 $58	10 $56	11 $56	12 $63	13 $69	14 $128
15 $47	16 $47	17 $51	18 $60	19 $66	20 $91	21 $219
22 $123	23 $47	24 $47	25 $49	26 $49	27 $63	28 $128
29 $45	30 $44

KOKO HOTEL Sendai Station West

Prices for KOKO HOTEL Sendai Station West

Monthly average prices

About this property

Location

Room options

Standard Semi-Double Room

Standard Twin Room

Standard Double Room

Guest reviews of KOKO HOTEL Sendai Station West

What guests think

Property policies

Check-in instructions

Good to know

FAQs about KOKO HOTEL Sendai Station West

Prices for upcoming dates