Is parking available at the property?

Self parking is available on-site for a fee of JPY 1500 per night. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10 AM for a fee of approximately JPY 3000 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including some facilities that are wheelchair accessible. Step-free entrances are available.

How is the property located in relation to key landmarks?

The hotel is centrally located in Sendai, within a 15-minute drive of Sekisui Heim Super Arena and AER Observation Terrace. It is 0.5 mi from Sendai Anpanman Children's Museum & Mall and 0.7 mi from Sendai City Tourist Information Center.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of JPY 6000 per night, and an advance request is required for confirmation.

Hotel Metropolitan Sendai East - Comfortable Stay

Average nightly price at Hotel Metropolitan Sendai East by month, last 12 months (USD)
Month	Average price
January	US$137
February	US$162
March	US$123
April	US$145
May	US$139
June	US$127
July	US$134
August	US$152
September	US$151
October	US$158
November	US$165
December	US$150

What guests think

At Hotel Metropolitan Sendai East, travelers praise the unbeatable station-connected location, clean modern rooms with large bathrooms and city views, and generally friendly service, while noting occasional long check-in lines, confusing entrances or parking, and mixed impressions of breakfast value.

Many found the rooms quiet despite being above Sendai Station, with thoughtful touches like separate bath and toilet, big tubs, and large windows. Facilities such as a guest lounge with free drinks, a small gym, and on-site laundry were appreciated, though laundry availability and signage caused confusion in a few stays. Expect a convenient, comfortable base ideal for rail travelers and city exploring.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests value the modern amenities, especially the lounge with free drinks and a small gym; facilities are well maintained. Coin laundry is mentioned, but availability and signage seem inconsistent, and a few guests wished for a late-opening bar.

Related guest reviews

10

Kwok

22 Nov 2025

·

Stayed 2 nights

Staff are very helpful to store the baggage prior to check-in. Very good location, connected to Sendai Station. On-site coin laundry offer extra convenience. The 'eco stay' initiative truly enhanced my experience, maki g it both comfortable and environmentally responsible. I had a wonder stay.

10

Yichun

12 Jul 2024

·

Stayed 1 night

New with great facilities.

10

Tomoyuki

26 Dec 2024

·

Stayed 1 night

仙台駅直結でとにかく便利です。もう１軒の西口側がメインのメトロポロタンにも宿泊したことがありますが、どちらもとても便利で設備／サービス共に高評価となりました。欲を言えば、高くて構いませんので海外のホテルのように0時くらいまで営業してくれるホテル内のバーがあれば言うことありません。更なるサービス拡充ということでご検討ください。

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10

Joan

21 Jun 2025

·

Stayed 4 nights

The location is great as it is connected to the station. Facilities are well maintained, lounge is convenient for a nice cuppa of coffee. However, the hotel is more for business traveller and for short stay, there is no coin laundry facility thus it’s a bit inconvenient if needed self service laundry for family with kids.

10

MASAFUMI

7 Dec 2025

·

Stayed 1 night

部屋のみならず、ラウンジ、フィットネス設備が併設され、大変快適でした。部屋はお風呂とトイレが別になっており、お風呂の扉がパッキンで水漏れ防止ときめ細やかな気配りができていて、海外のホテルとは異なり流石日本のホテルです。また宿泊したいほてるです。

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10

Chung-Ting

28 Jun 2024

·

Stayed 1 night

Great location, awesome facilities, kind and well trained staff. My best stay so far near Sendai station.

10

Karen

7 Oct 2025

·

Stayed 3 nights

Great location- embedded in Sendai station and within minute from shops and restaurants. Spacious and clean rooms, and helpful staff. Good amenities such as a lounge with free drinks, small gym, coin laundry. I would stay here again.

10

HanYang

22 Jun 2025

·

Stayed 3 nights

環境舒適乾淨；服務人員親切；休息區安靜並有免費無酒精飲料可以飲用，大片落地窗看著外面的風景，喧囂都市中有種寧靜的感覺。

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10

MIHOKO

22 Sept 2025

·

Stayed 2 nights

清潔で使いやすく、窓が広くて眺めが良かった。ラウンジで一息つけるのも、とても良かった。

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10

Alex

2 Nov 2024

·

Stayed 2 nights

Perfect location and very clean hotel with great facilities.

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Cleanliness

Reviews consistently describe the hotel as clean and well kept. A few noted issues such as bathroom mold, dust in spots, or pillow odor.

Related guest reviews

8

YUTA

28 Nov 2024

·

Stayed 1 night

全体的に綺麗でスタッフ応対も良かった。枕が臭かったのが残念。

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10

Toshiaki

19 Oct 2024

·

Stayed 2 nights

仙台駅直結でとても便利です。清潔で過ごしやすかったです

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10

HIDEKI

11 May 2024

·

Stayed 1 night

駅に近く便利。清潔で非常に快適に過ごせました。

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4

???

25 Nov 2024

·

Stayed 1 night

浴室がカビていて汚かったです。

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10

YIK

31 Jan 2024

·

Stayed 1 night

Perfect location for a short stay at Sendai. Clean and new hotel, friendly staff, plenty of dining options nearby. Couldn’t think of more to ask for.

10

NAOTO

14 Oct 2025

·

Stayed 1 night

とても清潔で整っています駅直結で極めて便利でした

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8

atushi

30 Jan 2026

·

Stayed 1 night

綺麗

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10

Kathy

30 Oct 2025

·

Stayed 2 nights

Clean room, helpful staff, and convenient location.

10

??

22 Mar 2025

·

Stayed 1 night

仙台駅から直結で、JR系のため駅の構内にもたくさん案内や経路指示があったので、非常に便利でした。シングルルームもベッドはクィーンサイズ以上、広さも十分あり、何よりバスルームとトイレ、洗面が別々で、バスタブの外に洗い場もあるのが最高でした。歩き疲れたあとゆっくりお風呂に入れたし、朝日が差し込む景色もよかったです。アメニティも充実していましたが、ところどころ埃が残っていて、そこが残念ポイント。

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10

Gregory

18 Feb 2026

·

Stayed 1 night

The location is excellent and so central to the train station, the city and all the things we wanted to do. The hotel rooms were really nice and clean. Great staff.

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Rooms

Modern, quiet rooms with big windows and comfortable beds; many highlight spacious bathrooms with separate tub and shower. Some rooms felt small or had limited storage.

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10

Akimi

26 Nov 2025

·

Stayed 1 night

バスルームとトイレがガラス戸で仕切られているのがとても良いです。コーヒーメーカーから充電コードまで足りないものは何一つなく、窓も足元までの大きさなので開放的でいいお部屋でした。

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10

CHIE

29 Sept 2024

·

Stayed 1 night

部屋の広さ、ベッド、窓、水回り、バスタブ、客室が気に入りました！

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10

Simon

27 Mar 2024

·

Stayed 1 night

Room was larger than many Japanese hotels with a very comfortable Queen sized bed

10

Christian

21 May 2025

·

Stayed 2 nights

This was hands-down my favorite hotel during my stay in Japan. From the moment I arrived, everything felt effortless and elegant. The hotel is located right above Sendai Station, making it extremely convenient for train connections and exploring the city. Despite the central location, the rooms are peaceful, spacious, and beautifully designed, with large windows offering stunning views of Sendai—truly a highlight. Unlike many hotels in Japan, coffee was provided in the room, which I really appreciated. It’s a small touch that made a big difference in starting my day comfortably. Another standout was the in-room massage service, which I used twice during my stay—both sessions were excellent, with professional staff who helped me unwind after long sightseeing days. The overall experience was seamless: stylish, calm, and incredibly well-located. I would stay here again in a heartbeat and highly recommend it to anyone visiting Sendai.

10

Joyce

11 Feb 2025

·

Stayed 3 nights

Convenient to Shinkansen gate. Very efficient flow at check in. Room small, but shower and tub fabulous.

8

David

26 May 2024

·

Stayed 3 nights

They had a great breakfast buffet with a nice selection of both east and western foods Great bathroom setup. The wet room (shower in room plus tub) was spa like. The separate Japanese toilet was great. Good location The only real issues we had were that the room itself was very narrow without much storage. Also the Japanese TV only had one channel (CNN) for English speakers and not the usual selection of movies and such Americans expect.

10

Ebrahim

16 Nov 2025

·

Stayed 2 nights

The room had a smart TV and was very spacious.

10

Daeleen

21 Nov 2025

·

Stayed 3 nights

Room was larger than average with a huge bathroom! And hotel is connected to the train station which was super convenient! Would definitely stay again!!!

10

Dhyani

25 Dec 2025

·

Stayed 3 nights

Highly recommended. The location was so convenient. Despite literally being connected to the Sendai station, the room was super quiet and comfortable.

8

Vincent

25 Apr 2025

·

Stayed 3 nights

Nice hotel adjacent Sendai train station. Very convenient. Nice room and larger than the Ginza hotel we were just at. Very reasonable - three nights was about equivalent to one Ginza night. Tub with separate modern shower was decent size. Sink area small for our two sets of toiletries. We really like this hotel and would return.

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Service

Staff are generally polite and helpful with luggage and requests. However, check-in queues can be long at peak times and housekeeping or check-in/out policies felt rigid to some.

Related guest reviews

8

debbie

25 Nov 2024

·

Stayed 6 nights

All was well till it was time for check out. The staff that day all seem to be not so good mood and were rather curt when we asked for help with luggage and luggage storage for just 2 hours this marred an otherwise good experience.

10

M I S A KO

8 Sept 2025

·

Stayed 1 night

仙台駅から直通で、利便性良く、周辺にレストランやショップも多い。ホテル内は、静かで、ラウンジやジムを、併設しています。ただ、チェックアウト時、私は、ズボンのとれたボタン付けをしていました。時間と分かっていましたが縫わないと、履けない為で、フロントの女の方が、時間過ぎたので、また、料金かかりますから、と、冷たい言葉を放ち、ました、、なので、注意して下さいと、言われました私は、別に支払っても良かったのですが、言い方があると、思いました最後にこのようなことがあり、ホテルの印象が、すっかり、悪いものになりました

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10

John

2 Jun 2023

·

Stayed 2 nights

This is a superb hotel I will likely return to. The rooms are clean, the overall hotel seems new and very well maintained. The breakfast was very good. The one aspect I found irritating was the hotel’s 11:00 AM check-out requirement – when 12:00 is far more reasonable. I asked to check out at 11:30 and they said there would be an extra charge. Also, when I arrived at about 2:15 PM I was told check-in is at 3:00 PM and if I wanted to check-in at 2:15 there would be an extra charge. I appreciate hotels are businesses that must make a profit but pettiness like that can reasonably alienate customers. For me, I’ll comment on this pettiness which I hope will be eliminated and not consider it in my ratings as I thought this was an otherwise superb hotel.

6

Gregory

22 Feb 2026

·

Stayed 1 night

Last week stay here I gave 5 stars. This week’s stay I give it 3 stars. This week the check-in process was a disaster and a sign of poor management. And serves as a warning to hotel guests pre-arrival. I arrived at 1pm with a 3pm check-in time, no worries, checked in at the counter, passports and all, put luggage in storage and went out to enjoy the city and return back at 3pm. Thought I’d give them until 4pm so when I arrived the hotel it was at least 50 people in a cue/line waiting to check-in with the instructions to get to the back of the line. Left us furious. Though fully checked in at 1pm the hotel never took advantage of the fact that they could have been ahead of the game and issued room keys which would have cut this check-in process to a half or a third. I was told this happens every weekend. So warning if you are checking in on the weekend. This is not a language issue, it’s not a cultural issue, it’s a hotel management issue that can be solved if they put their head around it, but management seems unmotivated and the issue will continue.

10

Masamichi

10 Nov 2025

·

Stayed 1 night

Warm and friendly staff

10

Tadaaki

29 Oct 2024

·

Stayed 1 night

チェックインの混んでる時間帯に、受付担当の人数が少な過ぎる。チェックインに、時間を要し過ぎる、

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10

Kwok

22 Nov 2025

·

Stayed 2 nights

Staff are very helpful to store the baggage prior to check-in. Very good location, connected to Sendai Station. On-site coin laundry offer extra convenience. The 'eco stay' initiative truly enhanced my experience, maki g it both comfortable and environmentally responsible. I had a wonder stay.

10

MASAE

1 Dec 2025

·

Stayed 1 night

仙台駅直結でコンビニもすぐ。客室もホテルスタッフの応対も良かったです。

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10

Chi Keung

11 Nov 2025

·

Stayed 2 nights

職員禮貌友善，積極幫助. 地利一流就在仙台站内，乘搭新幹線更是方便之極。

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8

KAYO

17 Nov 2025

·

Stayed 1 night

チェックインが長蛇の列でしたが早めに開始してくださったおかげで定刻にチェックインできました。ありがとうございました。

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Location

Connected to Sendai Station, making transport, shopping, and dining extremely convenient. A handful of guests found the entrance or parking route difficult to locate, but many noted the rooms remain quiet despite the hub setting.

Related guest reviews

10

MARIO

9 Jul 2025

·

Stayed 2 nights

Incredible location. 1 min walk from JR Shinkansen exit. Close to many restaurants and shopping.

10

CHISEKO

29 Jul 2025

·

Stayed 2 nights

駅に直結してるのがとても便利です

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10

Shahed

30 Jul 2025

·

Stayed 2 nights

A place cannot be more convenient than this. Everything within walking distance. Good food, shopping, transportation, etc. The place is clean and reasonably priced. Highly recommend.

8

kam lun

7 May 2025

·

Stayed 2 nights

地點方便，但泊車導行找不到酒店

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8

Prascilla

17 Oct 2025

·

Stayed 2 nights

Easy access. Was a bit hard to find when we first arrive

10

Yee Mei Natalies

1 Dec 2025

·

Stayed 1 night

Good location. Just next to Sendai JR station east exit.

10

Soondong

1 Nov 2025

·

Stayed 2 nights

Very good location

10

Wing Chi

11 Nov 2025

·

Stayed 2 nights

Clean and excellent location

8

Eiji

29 Jan 2025

·

Stayed 1 night

仙台駅直結なのがとにかく便利です。入り口は見つけにくいですが。

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10

Dhyani

25 Dec 2025

·

Stayed 3 nights

Highly recommended. The location was so convenient. Despite literally being connected to the Sendai station, the room was super quiet and comfortable.

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Dining

Breakfast is widely liked for quality and variety. Minor drawbacks mentioned were crowding, higher price, limited vegetarian options, and a hard-to-find dining entrance.

Related guest reviews

10

John

12 Nov 2025

·

Stayed 2 nights

The JR Metropolitan Hotel is excellent – and an excellent value for the money. The hotel is extremely convenient – right at the Sendai JR Main Station – but I’ve never found it noisy from the trains or otherwise. The rooms are clean and the service is excellent. The breakfast is decent – good enough to go with the convenience. However, as you are right at the Main JR station which includes an “SPAL” shopping area with many food choices, those who are a little adventurous will find many good (and less expensive) options. In sum, an excellent hotel where I look forward to staying again.

10

Yuichi

24 Oct 2025

·

Stayed 1 night

朝食が想像以上のクオリティーでした。お部屋も申し分無しですね！

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10

Mary Kay

20 Oct 2024

·

Stayed 4 nights

I was amazed that I could see the Shinkansen from my room, but not hear it at all. The soundproofing is superb. The hotel connects to the train station with everything you might need. I was a little disappointed by breakfast. Crowded and not the quality I’d hoped for. Probably won’t opt for it here next time.

10

Michael

31 Aug 2024

·

Stayed 2 nights

Located on the east end of Sendai Station, this hotel was super convenient. There is lots of shopping and dining options near by and the big shopping district is only about a 15 minute walk away. Staff was friendly! My only issue is the included breakfast didn’t have a lot of options for vegetarians/vegans. And allergy labels didn’t include fish/shell fish as the miso soup had mussels in it but didn’t show the allergy indicator.

10

NORIKO

20 Oct 2025

·

Stayed 1 night

朝食メニューが豊富で美味しかった

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8

YOSHIHISA

11 Nov 2025

·

Stayed 1 night

入口が分かりずらい。朝食会場の入り口もわかりずらい。ただし　朝食は非常においしい。次回も仙台に行く際は泊まろうと思います

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10

HIROKO

6 Jul 2023

·

Stayed 1 night

駅ビル内でとても便利。施設もセンスがよく気持ちよく過ごせ、朝食も美味しかった。

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10

Misty

7 Apr 2025

·

Stayed 1 night

Wonderful, comfortable room. Breakfast was lovely and the area is fantastic!

8

Leilah

24 Jan 2026

·

Stayed 1 night

O café da manhã achei meio simples, mas a vista achei muito boa, era ampla e a facilidade de acesso é perfeita

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10

Cheryl

24 May 2025

·

Stayed 4 nights

Room is spacious, clean. Staff is very friendly and efficient. Breakfast buffet was good and very close to the train stations

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $140	9 $132	10 $211	11 $215	12 $137	13 $137	14 $225
15 $132	16 $133	17 $133	18 $138	19 $435	20 $138	21 $488
22 $292	23 $123	24 $128	25 $131	26 $133	27 $151	28 $296
29 $120	30 $122

Su	Mo	Tu	We	Th	Fr	Sa
		1 $128	2 $132	3 $145	4 $145	5 $206
6 $123	7 $123	8 $123	9 $125	10 $128	11 $135	12 $294
13 $117	14 $121	15 $145	16 $144	17 $128	18 $135	19
20 $120	21 $120	22 $127	23 $125	24 $128	25 $141	26 $1,073
27 $143	28 $145	29 $146	30 $150	31 $175

Hotel Metropolitan Sendai East

Prices for Hotel Metropolitan Sendai East

Monthly average prices

About this property

Location

Room options

Superior Double Room (East)

Standard Twin Room (East)

Superior Triple Room (34Sqm, East)

Premier Suite (East)

Wide Single Room (East)

Premier Double Room, 1 King Bed (East)

Deluxe Twin Room (East)

Superior Twin Room (East)

Guest reviews of Hotel Metropolitan Sendai East

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Metropolitan Sendai East

Considering this hotel for your Sendai trip?

Prices for upcoming dates