Name: Scandic Ishavshotel
Address: Fredrik Langesgt. 2, Tromsø, Norway, Tromsø, Troms, NO
Price range: $122–$514 per night
Rating: 8.53

What guests think

Scandic Ishavshotel earns strong praise for its waterfront location near tour pickups and the airport bus, sweeping harbor views from many rooms, and a standout breakfast buffet with broad variety, which together make it a convenient base for Tromsø visits.

Common drawbacks include compact rooms with limited storage, inconsistent or on-request housekeeping, and heating or ventilation issues such as warm rooms and no air conditioning. Service is generally friendly but can feel indifferent or slow at busy times, and on-site parking is limited and pricey. Dinner options and restaurant hours vary, and the property shows some wear in places despite being clean for many guests. Overall, it suits travelers prioritizing convenience and views over extras and large rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar serve a large breakfast and an occasional dinner buffet, though dinner availability can be limited or costly. On-site parking is scarce and expensive; many guests use nearby public options.

Related guest reviews

8

Alan

Jun 25, 2024

·

Stayed 1 night

We didn't realise we needed to pre-book parking and the lot was full, so we parked on the large car park next door but had to pay via the Easypark app. The hotel location and views are fabulous. Breakfast was good, good selection and very comfortable experience. The hotel has a bar and some snack available from reception too.

6

Fernando

Dec 9, 2024

·

Stayed 3 nights

Property is in a great location. Very good breakfast buffet. Rooms needs updating. Half the staff could have been friendlier. Crazy that the restaurant was closed on Sunday evening in the busiest week of the year.

8

Knut

Jul 22, 2025

·

Stayed 2 nights

Flott beliggenhet men varmt på rommet. God frokost og Svindyr parkering

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8

Stefan

Sep 11, 2025

·

Stayed 1 night

Unser Familienzimmer war sauber und es gab ein sehr gutes Frühstücksbuffet. Die Aussicht ging direkt auf die Tromsöbrua. Der Preis von 175 Euro pro Nacht ist etwas überhöht auch wenn man die norwegischen Verhältnisse zu Grunde legt. Außerdem gibt es nur wenige hoteleigene Parkplätze und der städtische Parkplatz vor dem Hotel ist sehr teuer. Ich hatte eine Knieverletzung und habe daher zähneknirschend für die eine Nacht 32 Euro bezahlt, weil ich die Koffer nicht durch die Stadt fahren wollte. Beim nächsten Mal würde ich nach dem Flug direkt abends noch von Tromsö nach Sommaroy fahren und dort gleich die erste Nacht verbringen. Die Fahrzeit ist nur eine Stunde.

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6

H

Jan 24, 2025

·

Stayed 4 nights

I visit Tromsø regularly but this was my first time at the Ishavshotel. Although I enjoyed my stay there'll not be a repeat. On arrival there were about 15 people waiting to check-in with just one receptionist. Check-in took around 25 minutes. The same evening I was told the restaurant was closed. So no dinner.The following evening the restaurant was open but "fully booked" with lots of empty tables and no discernable sense of urgency. Dinner was a pre-packed sandwich from the shop in reception. A novel experience at breakfast was queueing for the coffee machine, of which there was just the one. A slow one. So there was a line of around 6 people, some making 2 cups. Patience is a virtue, at the Ishavshotel it is a pre-requisite. On the plus side, the views are breathtaking, the staff are delightful, the rooms are reasonably comfortable, the showers are powerful and breakfast is OK and plentiful. The hotel is in the same price class as the 5 star Grand in Oslo. Enough said.

6

Emely

Aug 18, 2025

·

Stayed 1 night

Breakfast great but dinner buffet was disappointing

10

Kenneth

Jul 20, 2025

·

Stayed 1 night

Great hotel. Great location. Awesome breakfast buffet. Friendly and professional staff. You just reserve parking as hotel spots are limited. But there is plenty of public parking around, though you must keep paying in the app. and not forget to renew time.

6

Logan

Sep 23, 2025

·

Stayed 2 nights

Location is good. If you can get a room with a view that is nice. After that things start to go down hill. Parking is limited and expensive if you get a spot. Service is OK at best for front desk. Service at the restaurant is awful and dinner there was terrible. There are much better hotels close by for same price range but better quality and service.

8

Linda

Feb 17, 2023

·

Stayed 4 nights

Great location as by the water with views of the bridge. Lovely breakfast buffet. Dinner buffet also nice but quite expensive. Bar not very atmospheric. No Rooftop bar or outside area to watch for the Northern Lights.

8

Martyn

Oct 2, 2023

·

Stayed 1 night

No bar or restaurant on Sunday

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Cleanliness

Many guests found spaces clean, but several reported missed or inadequate housekeeping, dust, or worn fixtures and carpets.

Related guest reviews

8

Lars

Jan 27, 2025

·

Stayed 3 nights

Hyggelige og serviceinnstilte ansatte og veldig god frokost. Lite bråk da vi hadde rom ut mot sjøen. Rommet og ganger var slitt og trenger renovering. Renholdet var ikke bra. Sengen burde også hatt nye madrasser

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4

Pontus

Jul 15, 2025

·

Stayed 2 nights

They didnt clean the room properly or at all (we stayed for 2 days). The conditioner bottle was fixed to the wall with some kind of glue - fell off the wall immediately. On top of this, the reception staff didnt greet us whenever we returned to the hotel. They didnt even look up (happened every time). I think in the hospitality industry that is basic level of courtesy.

6

Maja

May 9, 2024

·

Stayed 1 night

Puffen på rommet hadde to store mørke flekker. Mye støv i hjørner og på pynt og div på veggene. Diverse flekker ved siden av toalettet på flisene på veggene. Rommene bærer preg av å være slitt. Vennlige ansatte som hjalp med det de kunne. God frokost

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6

Hilmar

May 11, 2025

·

Stayed 2 nights

Slitent rom med mange defekter og dårlig vasket, spesielt på badet

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10

Clémence

Jan 2, 2022

·

Stayed 6 nights

Bon séjour, petit déjeuner parfait. Les chambres ne sont pas hyper clean dommage pour le prix mais sinon séjour parfait 👍

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6

Ditte

Dec 9, 2025

·

Stayed 3 nights

Udsigten fra værelset og hotellets beliggenhed var intet mindre end fantastisk – helt klart opholdets største styrke og noget, der i sig selv er anbefalelsesværdigt. Desværre blev helhedsoplevelsen trukket markant ned af flere forhold. Ved check-in oplevede vi et personale, der var alt andet end imødekommende. Vi ankom lidt før tid og fik at vide, at vi kunne betale for at checke ind tidligere – hvilket i sig selv er fair nok – men måden det blev formidlet på, kunne have været venligere. Også i restauranten blev vi mødt af et surt personale. Vi ville bestille noget at spise, mens vi ventede på indcheckning, men blev bedt om at gå, da en virksomhed tilsyneladende havde højere prioritet end almindelige gæster. Super. Værelset var lidt beskidt, og sengen var alt for blød. Alt i alt vil jeg dog gerne anbefale hotellet for den helt suveræne udsigt og beliggenheden. Men kom ikke før officiel indtjekning starter, og vær forberedt på, at både seng og rengøring kan skuffe - og at du prioriteres lavere end virksomheder.

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6

Thomas

Oct 14, 2025

·

Stayed 6 nights

Værelset havde en fantastisk udsigt, men levede ikke op til billederne, var slidt og beskidt. Man skulle bestille rengøring - to gange kom de ikke og en tredje gang tømte de kun affaldet. Morgenmaden var dejlig - lokalet kunne godt trænge til en god rengøring. Personalet var venlige og hjælpsomme. Hotellet ligger rigtig godt placeret for en hygge tur til Tromsø - mange lækre restauranter i nærheden.

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10

David

Apr 1, 2025

·

Stayed 1 night

Room was nice floor in room wasn't vacuumed very well other than that nice hotel

8

Liv

Jun 9, 2025

·

Stayed 1 night

Vi hadde et fint opphold i Tromsø. Rommene var bra, men det var dårlig renhold. D3t var mye støv langs gulvlistene, og søpla på badet var ikke tømt. Hyggelig personell og god servise. Som plaster på såret for dårlig renhold fikk vi refundert 1 frokost.

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8

Kerstin

Feb 21, 2023

·

Stayed 4 nights

Ventilator im Bad und Deckenlampe im Eingang vollkommen eingestaubt und schmutzig, Folie am Fenster im Bad bereits kaputt Abendbuffet im Restaurant sehr gut

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Rooms

Rooms are often compact with limited storage and minimal in-room amenities; some note dated finishes, no room phone, or small showers. Excellent harbor and cathedral views are widely praised, but temperature and ventilation issues (including no A/C) and occasional noise occur.

Related guest reviews

10

Douglas Dean

Jan 4, 2025

·

Stayed 6 nights

I didn't much enjoy the Christmas party with the dueling bands in the party rooms that I could hear on the 6th floor as well as having to push through the party crowd in the lobby to get to the elevators. That's the only complaint I have. View was excellent. Location was great.

8

Marie-Claire

Mar 10, 2025

·

Stayed 4 nights

I loved the large window and couch I had in my room, overlooking the mountains and the sea. I was on the top floor. Breakfast is amazing, so much choice for all tastes, and so many Norwegian foods to try. The bed was very good, but I found the storage area (wardrobe, cupboard, drawers) a bit minimal. I also found that the temperature in the room was a bit too hot for me, and I ended up sleeping with the window open. Some of the reception staff were very friendly, some not so much.

6

Hiu Shan Adelaide

Oct 1, 2024

·

Stayed 6 nights

Everything is mediocre but no much choices in Tromso town center unfortunately. The building and interiors are quite out-dated different from the photos online by the hotel and even by the travellers. Nonetheless, the hotel got the best view of the town.

8

Jim

Nov 3, 2024

·

Stayed 2 nights

We got booked into a view with a gorgeous view of the harbour, could see the Artic Cathedral and the Tromso Bridge. The hotel is probably in the best location in town, our Northern Lights tour picked up from right outside, food, shopping, grocery stores all walkable. But the room itself was a bit odd, I've never been in a hotel where there was no phone to call the front desk! My shower soap dispenser was broken and I put in requests manually to the front desk and again the next morning to housekeeping who I bumped into in the hall in the morning, but it was never replaced. I had to unscrew the pump from the handsoap dispenser and use that.

6

Eva Britt

May 4, 2025

·

Stayed 2 nights

Veldig bra frokost. Men det er alt for varmt på rommet uten mulighet for å kjøle ned rommet. Senga på ene siden var skjeiv, antagelig madrassen som var utslitt på kanten.

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8

Randi

Jun 23, 2024

·

Stayed 5 nights

Room quality is poor. No place for suitcases. Miniature place for clothes. Poor ventilation. No ac. Cheep shower solution that leaks. Very good breakfast.

8

HYUN JIN

Nov 7, 2023

·

The scenery outside the window was very beautiful. The bathroom floor was warm. Unfortunately, I couldn't sleep well because of the sound of the ship vibrating all night long.

8

Jane Astrid

Dec 10, 2025

·

Stayed 4 nights

Positives: Location Breakfast Clean Negatives: King room with harbour view - small No tea/coffee making facilities no bottled water Very basic for price and ‘better’ room Very basic for

6

Teknomart

Feb 1, 2026

·

Stayed 3 nights

Odalar çok küçük

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6

D'Andrea

Aug 12, 2024

·

Stayed 2 nights

Great location, amazing included breakfast, helpful staff. Be aware there is no AC and rooms get really hot. Had to move rooms because, due to room layout, couldn’t open window while sleeping.

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Service

Staff are frequently friendly and helpful, yet front-desk service can feel indifferent or slow with long queues at busy times. Early check-in typically carries a fee, and restaurant service consistency varies.

Related guest reviews

2

ALF MAGNE

Jul 22, 2024

·

Stayed 2 nights

Alt var bra med unntak av at det irriterer meg noe veldig at man skal forlange mer for og overta et rom før klokka 4 selv om dette står rengjort og klart.

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8

Marie-Claire

Mar 10, 2025

·

Stayed 4 nights

I loved the large window and couch I had in my room, overlooking the mountains and the sea. I was on the top floor. Breakfast is amazing, so much choice for all tastes, and so many Norwegian foods to try. The bed was very good, but I found the storage area (wardrobe, cupboard, drawers) a bit minimal. I also found that the temperature in the room was a bit too hot for me, and I ended up sleeping with the window open. Some of the reception staff were very friendly, some not so much.

8

Paul

Aug 6, 2023

·

Stayed 1 night

Fabulous location with excellent rooms and breakfast. Staff were always helpful even when stressed - see below. The only bugbears are the tiny reception area combined with only ever having one member of staff on duty - this often got unmanageable and meant a long wait to speak to the reception person while others were interrupting as things were slow.

10

Ivonne

Sep 23, 2024

·

Stayed 2 nights

Great attention and wonderful location. Staff very responsive.

6

Ditte

Dec 9, 2025

·

Stayed 3 nights

Udsigten fra værelset og hotellets beliggenhed var intet mindre end fantastisk – helt klart opholdets største styrke og noget, der i sig selv er anbefalelsesværdigt. Desværre blev helhedsoplevelsen trukket markant ned af flere forhold. Ved check-in oplevede vi et personale, der var alt andet end imødekommende. Vi ankom lidt før tid og fik at vide, at vi kunne betale for at checke ind tidligere – hvilket i sig selv er fair nok – men måden det blev formidlet på, kunne have været venligere. Også i restauranten blev vi mødt af et surt personale. Vi ville bestille noget at spise, mens vi ventede på indcheckning, men blev bedt om at gå, da en virksomhed tilsyneladende havde højere prioritet end almindelige gæster. Super. Værelset var lidt beskidt, og sengen var alt for blød. Alt i alt vil jeg dog gerne anbefale hotellet for den helt suveræne udsigt og beliggenheden. Men kom ikke før officiel indtjekning starter, og vær forberedt på, at både seng og rengøring kan skuffe - og at du prioriteres lavere end virksomheder.

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10

Jonathan

Nov 27, 2025

·

Stayed 2 nights

Comfortable stay with welcoming staff

6

edward

Jan 6, 2024

·

Stayed 2 nights

It was underwhelming. Not enough front desk staff or space to handle groups, making the entrance crowded just to enter / leave the hotel and causing long lines if you needed to check in. Rooms not ready until well after 3p and more than 1 had an unpleasant smell. Front desk couldn't find our laundry days after we had dropped it off, causing us to wait for multiple hours before we could leave. Rooms (other than odor) and breakfast were fine.

10

Troels

Nov 12, 2025

·

Stayed 3 nights

Meget venligt og i mødekommende personale. Rene og pæne værelser, med mulighed for at opbevare ting på køl og lave kaffe på værelset. Lækkert badeværelse. Lækker restaurant med fantastisk udsigt. Overdådig morgen buffet med alt hvad hjertet kunne begære. 2 min gang til centrum. En kort gå tur over broen tager dig til den Arktiske kirke og liften op til fjellet. Det er ikke sidste gang jeg bor her. Tusinde tak for en fantastisk oplevelse.

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4

Xiao Wei

Dec 13, 2023

·

Stayed 1 night

Terrible service at reception. No smile, no hellos, no help rendered at all. As we reached the hotel early and asked if we could deposit our luggages first, the guy at the reception just grunted at the luggage room and indicated for us to help ourselves. To our horror, the luggage room was full to the brim and we had to find other corners in the hotel to leave our luggages. No help or additional info provided by the receptionist at all, even though he could see our struggles right next to the reception counter.

10

Floyd

Oct 7, 2024

·

Stayed 4 nights

The night shift manager whose name I failed to get was so helpful. He went above and beyond on several things we asked of him. Breakfast buffet was outstanding

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Location

Outstanding waterfront location in central Tromsø, with tour pickups and the airport express bus stopping outside and easy walking to shops, restaurants, museums, and boats.

Related guest reviews

10

Trevor Lee

Feb 24, 2025

·

Stayed 5 nights

It has a stunning view of the harbor. Very close to all sorts of restaurants and shopping. We walked and never got tired. Was a very pleasant stay.

10

Colleen

Feb 24, 2025

·

Stayed 4 nights

Excellent location!

10

Dana

Oct 6, 2025

·

Stayed 1 night

The hotel is very well located with a view of the harbor and easy access to the downtown area. It's a great place to spend the night before flying out since it's close to the airport (well, most of Tromso is close to the airport. it's very small).

10

Catheryn

Feb 18, 2024

·

Stayed 5 nights

Fab hotel. Fantastic location right on harbour front and shops and restaurants just a few minutes walk away. Great views from hotel. Excellent breakfast. Would definitely recommend.

10

Theresa

Dec 6, 2024

·

Stayed 5 nights

So glad we chose this hotel. Great accommodations!!Everything was neat and clean. Incredible breakfast that came with the stay. The food accommodated so many people from so many countries. I have never seen a free breakfast spread like this before. Our tours met at the hotel or close by the hotel. Close to shops and dining. Easy to walk to and get to everything. I would highly recommend and I would stay there again!!

10

Marcos

Mar 9, 2025

·

Stayed 2 nights

Good location in central Tromso beside the harbour, with easy parking beside the property and just a few minutes walk to the centre and lots of shops, restaurants etc. Comfortable beds and an amazing breakfast buffet with loads of cooked, continental and local choices Airport shuttle bus stops directly outside the hotel

10

Adrian

Nov 11, 2025

·

Stayed 4 nights

Great location. Comfortable room. Wonderful breakfast

10

KHIN MYAT THAWDA

Apr 11, 2025

·

Stayed 3 nights

The hotel location is pretty good . Nice view. Convenient to walk around shopping and restaurant. Can click photo with beautiful view. Airport Express available infront of hotel timely.

10

john

Dec 2, 2024

·

Stayed 2 nights

Very nice property. Excellent breakfast with a great location. The tours pickup at this hotel or right down the street

10

Ray

Mar 19, 2025

·

Stayed 2 nights

Ideally located in Tromsø Sentrum. Pleasant & professional staff. Easy taxi & bus service. Clean & great breakfast. Unfortunately the roof is closed during the winter so we were unable to use it for aurora viewing.

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Dining

Breakfast is a highlight with extensive variety and quality, though peak times can be crowded. Dinner offerings are mixed: some enjoyed the buffet or restaurant, while others found it expensive, limited, or closed on certain evenings.

Related guest reviews

10

Junmin

Mar 28, 2023

·

Stayed 1 night

This hotel is absolutely super! Excellent breakfast, beautiful view, water front, close to the bus station, shopping, downtown, restaurant & tour meeting point. I love our stay at this hotel.

8

Patrick

Sep 14, 2025

·

Stayed 4 nights

Hearty breakfast with many choices

6

Fernando

Dec 9, 2024

·

Stayed 3 nights

Property is in a great location. Very good breakfast buffet. Rooms needs updating. Half the staff could have been friendlier. Crazy that the restaurant was closed on Sunday evening in the busiest week of the year.

8

EMMA

Mar 7, 2025

·

Stayed 2 nights

We had a great stay at the Scandic Ishavshotel. After a lot of debate about which hotel to pick we are really pleased with our choice. The location is brilliant - close access to every location and the bus routes. The view from the room is absolutely stunning and the breakfast is delicious any day. We dropped a point for the fact that it is phenomenally busy with a big turn over of guests so we struggled to get a seat at breakfast each morning. We did notice this big turnover also meant that although lovely and friendly the staff didn’t engage as much with guests as they would with a smaller hotel - this isn’t a fault though, more a preference. Can highly recommend for a trip to Tromso.

6

H

Jan 24, 2025

·

Stayed 4 nights

I visit Tromsø regularly but this was my first time at the Ishavshotel. Although I enjoyed my stay there'll not be a repeat. On arrival there were about 15 people waiting to check-in with just one receptionist. Check-in took around 25 minutes. The same evening I was told the restaurant was closed. So no dinner.The following evening the restaurant was open but "fully booked" with lots of empty tables and no discernable sense of urgency. Dinner was a pre-packed sandwich from the shop in reception. A novel experience at breakfast was queueing for the coffee machine, of which there was just the one. A slow one. So there was a line of around 6 people, some making 2 cups. Patience is a virtue, at the Ishavshotel it is a pre-requisite. On the plus side, the views are breathtaking, the staff are delightful, the rooms are reasonably comfortable, the showers are powerful and breakfast is OK and plentiful. The hotel is in the same price class as the 5 star Grand in Oslo. Enough said.

6

Emely

Aug 18, 2025

·

Stayed 1 night

Breakfast great but dinner buffet was disappointing

10

Vivienne

Nov 2, 2025

·

Stayed 1 night

Room adequate not spacious or luxurious. There was no milk for the tea coffee. Hospitality courteous and general facilities in common area as well as breakfast excellent. Cannot fault apart from limited lounge area

10

Adrian

Nov 11, 2025

·

Stayed 4 nights

Great location. Comfortable room. Wonderful breakfast

8

Linda

Feb 17, 2023

·

Stayed 4 nights

Great location as by the water with views of the bridge. Lovely breakfast buffet. Dinner buffet also nice but quite expensive. Bar not very atmospheric. No Rooftop bar or outside area to watch for the Northern Lights.

10

Frederick

Jun 25, 2025

·

Stayed 1 night

Nice hotel with awesome included breakfast

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Month	Average price
January	$370
February	$441
March	$340
April	$165
May	$179
June	$207
July	$117
August	$124
September	$165
October	$188
November	$309
December	$384

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7 $183	8 $227	9 $219	10 $158	11 $161	12 $144
13 $129	14 $187	15 $321	16 $236	17 $187	18 $171	19 $150
20 $122	21 $174	22 $514	23 $220	24 $187	25 $177	26 $185
27 $128	28 $153	29 $189	30 $189

Su	Mo	Tu	We	Th	Fr	Sa
				1 $165	2 $158	3 $158
4 $128	5 $157	6 $171	7 $165	8 $175	9 $160	10 $158
11 $127	12 $159	13 $175	14 $204	15 $192	16 $160	17 $165
18 $135	19 $160	20 $175	21 $225	22 $175	23 $160	24 $167
25 $135	26 $160	27 $175	28 $175	29 $175	30 $167	31 $167

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About this property

Location

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What guests think

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