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Sure Hotel by Best Western Angouleme - Room

Sure Hotel by Best Western Angouleme

Name: Sure Hotel by Best Western Angouleme
Address: 2 Rue du Gond, Angoulême, France, Angoulême, Charente, France
Rating: 7.43

"Loved the beds"

"Loved the breakfast"

"Great location"

"Clean rooms"

"Spacious rooms"

"Accommodating staff"

Amenities

Parking
Non-Smoking Rooms
Business Center
Housekeeping
Banquet Facilities
Safe-Deposit Box

Show all

Property description

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

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Guest reviews

7.4

Good

Based on 792 verified reviews

Who stays here?

Business

35%

Couple

37%

Family

19%

Group

3%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Across varied feedback, guests at Sure Hotel by Best Western Angouleme highlight friendly staff, decent value, and some renovated, clean rooms, while noting recurring downsides like limited parking, street and corridor noise, dated areas, and temperature control problems.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Lynne

Dec 17, 2025

·

Stayed 1 night

Everything was excellent

6

Catherine

Jun 25, 2024

·

Stayed 1 night

Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other guest had been provided with. The experience was unwelcoming and disconcerting and gave a poor impression of what by the following morning had been an ok experience.

6

GREG

Jan 12, 2023

·

Stayed 1 night

The hotel was okay only. The bedding was comfortable and clean. Overall my room was clean however there was mold on the bottom of the shower curtain. The hot water in both sink and shower got to only the cool side of warm. The booking included parking however the hotel parking lot cannot accommodate more than a few cars and the streets nearby are very crowded. Front desk staff was very friendly. Would not be my first choice in the area.

6

stephen

Sep 21, 2022

·

Stayed 2 nights

Totally disorganised. The hotel's pleasant enough, but it's a lottery whether or not you get the room you booked, or any room! Don't seem to have any booking process..

2

Ingrid

Aug 26, 2022

·

Stayed 3 nights

Not pleasant at all!!!

2 Rue du Gond, Angoulême, France

Location

A stay at Sure Hotel by Best Western Angouleme places you in the heart of Angoulême, within a 5-minute drive of FRAC Poitou-Charentes and Angouleme Paper Museum. This hotel is 1 mi (1.6 km) from International Cartoon Museum and 1.1 mi (1.7 km) from Ramparts of Angoulême.

FRAC Poitou-Charentes(0.5 miles)

The Comics Museum(0.9 miles)

Ramparts of Angoulême(0.9 miles)

Central Market Hall(0.9 miles)

Angouleme Paper Museum(0.9 miles)

International Cartoon Museum(1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 21:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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