Best Western Royal Hotel Caen
US$144
/ night
Avg. for September
Prices for Best Western Royal Hotel Caen
Select dates to see prices and availability
US$144
/ night
Avg. for September
Monthly average prices
Nightly prices at Best Western Royal Hotel Caen average US$96 in the cheapest month (January) and US$153 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$96 |
| February | US$96 |
| March | US$114 |
| April | US$119 |
| May | US$135 |
| June | US$153 |
| July | US$123 |
| September | US$144 |
| October | US$128 |
| November | US$106 |
| December | US$100 |
J
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A
M
J
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Sept · US$144
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D
Most expensive: June (~US$153)
Cheapest: January (~US$96)
About this property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Dining
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Rooms
Stay in one of 47 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Best Western Royal Hotel Caen, you'll be centrally located in Caen, just a 5-minute walk from Church of St. Pierre and 6 minutes by foot from Maison des Quatrans. This hotel is 11.6 mi (18.6 km) from Cabourg Beach and 0.4 mi (0.7 km) from Saint-Jean Church.
What's nearby
Church of St. Pierre(0.2 Miles)
Maison des Quatrans(0.3 Miles)
Saint-Jean Church(0.4 Miles)
Caen Museum of Fine Arts(0.4 Miles)
Prairie Racecourse(0.4 Miles)
Saint-Georges Church(0.4 Miles)
Normandy Museum(0.5 Miles)
Port de plaisance de Caen(0.5 Miles)
Caen Castle(0.5 Miles)
Abbey of Saint-Etienne(0.5 Miles)
Salle de l'Echiquier(0.5 Miles)
Congress Centre(0.6 Miles)
University of Caen Normandy(0.6 Miles)
Caen Botanical Garden(0.6 Miles)
Abbey of Sainte-Trinité(0.6 Miles)
Caen (CFR-Carpiquet)(10.5 Miles)
Deauville (DOL-Normandie)(36.1 Miles)
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
Safe-deposit box
Bicycle rental
Location
1 Place De La République, Quartier du château, Caen, France
Church of St. Pierre (0.2 Miles)
Maison des Quatrans (0.3 Miles)
Saint-Jean Church (0.4 Miles)
Caen Museum of Fine Arts (0.4 Miles)
Prairie Racecourse (0.4 Miles)
Saint-Georges Church (0.4 Miles)
Room options
6
Superior Room, 1 King Bed (Twin Bed on Request)
Room details
1 Extra-Large Double Bed
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Bathtub
5
Comfort Room, 1 Queen Bed (Twin Bed on Request)
Room details
1 Large Double Bed
Sleeps 2
172 ft²
Air ConditioningWi-Fi (Free)Bathtub
7
Family Room, Multiple Beds, Balcony (Twin Bed on Request)
Room details
2 Extra-Large Double Beds
and 1 Single Bed
Sleeps 5
BalconyAir ConditioningWi-Fi (Free)Bathtub
6
Deluxe Room, Multiple Beds, Balcony (Twin Bed on Request)
Room details
1 Extra-Large Double Bed
and 1 Single Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Bathtub
4
Comfort Room, 1 Twin Bed
Room details
1 Single Bed
Air ConditioningWi-Fi (Free)Bathtub
Guest reviews of Best Western Royal Hotel Caen
8.6
Fabulous
Based on 844 verified reviews
Who stays here?
Business
15%
Couple
44%
Family
19%
Group
16%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Best Western Royal Hotel Caen, travellers consistently praise the very central location and helpful staff, while recurring reports of nighttime street noise and occasional air conditioning outages indicate some trade-offs to consider.
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What guests think
At Best Western Royal Hotel Caen, travellers consistently praise the very central location and helpful staff, while recurring reports of nighttime street noise and occasional air conditioning outages indicate some trade-offs to consider.
Rooms are generally clean and comfortable, with layouts ranging from compact to spacious and some bathrooms feeling tight or using shower-over-bath setups. Breakfast receives frequent compliments for quality and choice, though others find it pricey or limited, and a few note a cramped room or cutlery handling. Parking is straightforward in the public garage across the street, typically paid. Overall, expect a practical city base with strong convenience and some urban-center compromises.
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AI-generated summary based on recent guest reviews
Facilities
Public underground parking across the street is convenient but paid, and some guests received tips or vouchers that helped. Several reviews reported air conditioning outages during stays; one noted a temporary elevator shutdown.
Related guest reviews
10
Sonya
3 Aug 2025
·
Stayed 3 nights
My husband and I had a lovely and very comfortable stay in the hotel. Perfect location in the city centre, safe public underground parking right opposite the hotel. Very clean and the room was very comfortable. Highly recommended. Thank you !
My husband and I had a lovely and very comfortable stay in the hotel. Perfect location in the city centre, safe public underground parking right opposite the hotel. Very clean and the room was very comfortable. Highly recommended. Thank you !
10
Reid
5 Aug 2025
·
Stayed 4 nights
excellent location and parking garage very conveniently located near hotel.
excellent location and parking garage very conveniently located near hotel.
8
Francois
7 Aug 2024
·
Stayed 5 nights
Outstanding location Friendly enough reception staff Spacious room Elevator breakdown > no signs, 4th floor with large suitcase, tough, could have warned us as it was a scheduled maintenance Expensive parking No space to work
Outstanding location Friendly enough reception staff Spacious room Elevator breakdown > no signs, 4th floor with large suitcase, tough, could have warned us as it was a scheduled maintenance Expensive parking No space to work
6
Nancy
22 Jul 2025
·
Stayed 1 night
Old hotel but nice location…. Friendly staff shares the best practice for parking to save money.
Old hotel but nice location…. Friendly staff shares the best practice for parking to save money.
10
William
10 Oct 2023
·
Stayed 4 nights
We enjoyed our stay in the BW Royal Hotel in Caen. Friendly but professional staff. Nice breakfast. Good location and within easy walking distance of shops and restaurants etc. and for visiting other parts of Normandy. Free Parking Voucher for Car Park. Would recommend
We enjoyed our stay in the BW Royal Hotel in Caen. Friendly but professional staff. Nice breakfast. Good location and within easy walking distance of shops and restaurants etc. and for visiting other parts of Normandy. Free Parking Voucher for Car Park. Would recommend
4
Debra
14 Jun 2025
·
Stayed 2 nights
Air conditioning had not been working for days before my 24 hour cancellation window expired and didn’t say that the a/c wasn’t working, and wouldn’t be working the entire time we would be there. Discovered this when we got into our room and there was a letter in the bed stating it was not working, offered as much ice and water dispenser water that we wanted. I could have gone elsewhere if they had told me the situation. Had to sleep with the windows wide open and the noise outside and street lights of course led to not sleeping the entire stay! Don’t even offer a free breakfast or free parking to say sorry about the situation!
Air conditioning had not been working for days before my 24 hour cancellation window expired and didn’t say that the a/c wasn’t working, and wouldn’t be working the entire time we would be there. Discovered this when we got into our room and there was a letter in the bed stating it was not working, offered as much ice and water dispenser water that we wanted. I could have gone elsewhere if they had told me the situation. Had to sleep with the windows wide open and the noise outside and street lights of course led to not sleeping the entire stay! Don’t even offer a free breakfast or free parking to say sorry about the situation!
2
Stephane
1 Jun 2025
·
Stayed 2 nights
Expérience globalement très décevante. Dès l’arrivée, l’accueil était froid et peu engageant, sans aucun sens du service. L’établissement semble se réfugier derrière des arguments écologiques pour justifier des manquements basiques. Aucune bouteille d’eau n’est fournie, uniquement des carafes à remplir à l’entrée, sans bouchon ni moyen de transport, ce qui est peu pratique et franchement limite pour un hôtel. La climatisation était en panne, et malgré cela, aucune attention particulière n’a été portée au confort des clients. Même pas une bouteille d’eau dans la chambre, ce qui aurait pourtant semblé être un minimum en période de forte chaleur. La propreté des chambres était correcte, mais le ménage était clairement insuffisant. Seul le lit a été refait, rien d’autre n’a été nettoyé ou remis en ordre. L’hôtel n’a strictement aucun charme. La décoration est impersonnelle, la salle du petit déjeuner est triste et étouffante. On n’a qu’une envie : sortir prendre l’air. Le seul point positif reste sa localisation en centre-ville. Pour le reste, une expérience sans intérêt, sans confort, et sans attention. Nous ne reviendrons pas.
Expérience globalement très décevante. Dès l’arrivée, l’accueil était froid et peu engageant, sans aucun sens du service. L’établissement semble se réfugier derrière des arguments écologiques pour justifier des manquements basiques. Aucune bouteille d’eau n’est fournie, uniquement des carafes à remplir à l’entrée, sans bouchon ni moyen de transport, ce qui est peu pratique et franchement limite pour un hôtel. La climatisation était en panne, et malgré cela, aucune attention particulière n’a été portée au confort des clients. Même pas une bouteille d’eau dans la chambre, ce qui aurait pourtant semblé être un minimum en période de forte chaleur. La propreté des chambres était correcte, mais le ménage était clairement insuffisant. Seul le lit a été refait, rien d’autre n’a été nettoyé ou remis en ordre. L’hôtel n’a strictement aucun charme. La décoration est impersonnelle, la salle du petit déjeuner est triste et étouffante. On n’a qu’une envie : sortir prendre l’air. Le seul point positif reste sa localisation en centre-ville. Pour le reste, une expérience sans intérêt, sans confort, et sans attention. Nous ne reviendrons pas.
10
craig
13 Sept 2023
·
Stayed 1 night
first rate location, under ground parking across street. free local mini-bus picks up outside, easy walk to town center and most old town activities in Caen. Air Con as well!
first rate location, under ground parking across street. free local mini-bus picks up outside, easy walk to town center and most old town activities in Caen. Air Con as well!
8
Eduardo Henrique
10 Jan 2025
·
Stayed 1 night
Muito bem localizado, confortável, com equipe atenciosa. Tem estacionamento, cobrado. Não usamos, porque estacionamos na rua, já que há um estacionamento na frente, com parquímetro. Em vez de pagar 19 euros, deixei na rua à noite, gratuitamente, e às 9 horas da manhã paguei o estacionamento público - 3,60 euros. Também não valia a pena o café da manhã - 21,00 euros por pessoa -, já que a duas ou três quadras do hotel há o bom “Columbus Café”, em que tomamos café da manhã por 15 euros os três - 5,00 por pessoa.
Muito bem localizado, confortável, com equipe atenciosa. Tem estacionamento, cobrado. Não usamos, porque estacionamos na rua, já que há um estacionamento na frente, com parquímetro. Em vez de pagar 19 euros, deixei na rua à noite, gratuitamente, e às 9 horas da manhã paguei o estacionamento público - 3,60 euros. Também não valia a pena o café da manhã - 21,00 euros por pessoa -, já que a duas ou três quadras do hotel há o bom “Columbus Café”, em que tomamos café da manhã por 15 euros os três - 5,00 por pessoa.
8
Derek
25 Nov 2024
·
Stayed 1 night
An underground car park is opposite the hotel at euro 19 for 24 hours so made it easy to get to the car during storms, although car spaces were tight and much manoeuvring required. Plenty of bars and restaurants nearby.
An underground car park is opposite the hotel at euro 19 for 24 hours so made it easy to get to the car during storms, although car spaces were tight and much manoeuvring required. Plenty of bars and restaurants nearby.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe the hotel as clean and well maintained. However, some reported housekeeping lapses such as stained towels, dirty cups or HVAC, and limited room cleaning.
Related guest reviews
8
Sarrah
21 Jun 2025
·
Stayed 4 nights
Perfect location in the city center. Friendly staff. Breakfast had good options. Hiccups with housekeeping providing stained towels and not really cleaning the room.
Perfect location in the city center. Friendly staff. Breakfast had good options. Hiccups with housekeeping providing stained towels and not really cleaning the room.
10
Gail
28 Dec 2024
·
Stayed 1 night
It was a lovely hotel in the heart of the city. It was easy to walk everywhere and the hotel itself was very nice and clean. The room was exceptional, especially for the good price. We highly recommend it.
It was a lovely hotel in the heart of the city. It was easy to walk everywhere and the hotel itself was very nice and clean. The room was exceptional, especially for the good price. We highly recommend it.
10
Tongyai
7 May 2023
·
Stayed 2 nights
The room was spacious and clean, with a stunning view! The staffs were very friendly. The location was closed to all the major attractions. I'll definitely stay there again the next time I visit Caen.
The room was spacious and clean, with a stunning view! The staffs were very friendly. The location was closed to all the major attractions. I'll definitely stay there again the next time I visit Caen.
10
ADRIANO
30 Aug 2023
·
Stayed 2 nights
Ottimo hotel in Place de la Republique, con parcheggio di fronte convenzionato con la struttura. Camere belle, spaziose, silenziose e letto king gigante. Bagno pulito, nuovo con doccia nella vasca. Personale molto cortese e disponibile.
Ottimo hotel in Place de la Republique, con parcheggio di fronte convenzionato con la struttura. Camere belle, spaziose, silenziose e letto king gigante. Bagno pulito, nuovo con doccia nella vasca. Personale molto cortese e disponibile.
10
PETER
16 Oct 2023
·
Stayed 1 night
Nice clean property at the square, helpful, staff, convenient paid parking, great restaurant below, nominal pricing. I would stay here again.
Nice clean property at the square, helpful, staff, convenient paid parking, great restaurant below, nominal pricing. I would stay here again.
8
Marisol
12 Sept 2024
·
Stayed 3 nights
Excellent location in the heart of Caen with great hospitality and impeccable cleanliness!
Excellent location in the heart of Caen with great hospitality and impeccable cleanliness!
4
Larisa
20 Jul 2024
·
Stayed 3 nights
Extremely small room, bathroom is very small and inconvenient, coffee cups were dirty, Breakfast is poor, bed is good. No Best Western standards at all . I don't recommend this hotel
Extremely small room, bathroom is very small and inconvenient, coffee cups were dirty, Breakfast is poor, bed is good. No Best Western standards at all . I don't recommend this hotel
6
Michael
20 Sept 2023
·
Stayed 2 nights
Great location and friendly staff. Hotel is cute and room are small as expected HVAC unit in room had quarter inch of dirt. Disgusting
Great location and friendly staff. Hotel is cute and room are small as expected HVAC unit in room had quarter inch of dirt. Disgusting
2
Stephane
1 Jun 2025
·
Stayed 2 nights
Expérience globalement très décevante. Dès l’arrivée, l’accueil était froid et peu engageant, sans aucun sens du service. L’établissement semble se réfugier derrière des arguments écologiques pour justifier des manquements basiques. Aucune bouteille d’eau n’est fournie, uniquement des carafes à remplir à l’entrée, sans bouchon ni moyen de transport, ce qui est peu pratique et franchement limite pour un hôtel. La climatisation était en panne, et malgré cela, aucune attention particulière n’a été portée au confort des clients. Même pas une bouteille d’eau dans la chambre, ce qui aurait pourtant semblé être un minimum en période de forte chaleur. La propreté des chambres était correcte, mais le ménage était clairement insuffisant. Seul le lit a été refait, rien d’autre n’a été nettoyé ou remis en ordre. L’hôtel n’a strictement aucun charme. La décoration est impersonnelle, la salle du petit déjeuner est triste et étouffante. On n’a qu’une envie : sortir prendre l’air. Le seul point positif reste sa localisation en centre-ville. Pour le reste, une expérience sans intérêt, sans confort, et sans attention. Nous ne reviendrons pas.
Expérience globalement très décevante. Dès l’arrivée, l’accueil était froid et peu engageant, sans aucun sens du service. L’établissement semble se réfugier derrière des arguments écologiques pour justifier des manquements basiques. Aucune bouteille d’eau n’est fournie, uniquement des carafes à remplir à l’entrée, sans bouchon ni moyen de transport, ce qui est peu pratique et franchement limite pour un hôtel. La climatisation était en panne, et malgré cela, aucune attention particulière n’a été portée au confort des clients. Même pas une bouteille d’eau dans la chambre, ce qui aurait pourtant semblé être un minimum en période de forte chaleur. La propreté des chambres était correcte, mais le ménage était clairement insuffisant. Seul le lit a été refait, rien d’autre n’a été nettoyé ou remis en ordre. L’hôtel n’a strictement aucun charme. La décoration est impersonnelle, la salle du petit déjeuner est triste et étouffante. On n’a qu’une envie : sortir prendre l’air. Le seul point positif reste sa localisation en centre-ville. Pour le reste, une expérience sans intérêt, sans confort, et sans attention. Nous ne reviendrons pas.
8
Pedro
26 Dec 2025
·
Stayed 3 nights
Buena ubicación y habitación muy limpia.
Buena ubicación y habitación muy limpia.
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AI-generated summary based on recent guest reviews
Rooms
Beds are comfortable, but room sizes vary widely from very small to spacious; several bathrooms are compact or use shower-over-bath setups that some found awkward. While many enjoyed pleasant views or quiet rooms, others reported noise from the square or street.
Related guest reviews
10
Vince
29 May 2025
·
Stayed 1 night
Room was smaller than expected, very tight to unload two suitcases, but I guess it is Europe. Beautiful view of court yard outside. Walkable to the old city, churches, and many restaurants
Room was smaller than expected, very tight to unload two suitcases, but I guess it is Europe. Beautiful view of court yard outside. Walkable to the old city, churches, and many restaurants
10
Tongyai
7 May 2023
·
Stayed 2 nights
The room was spacious and clean, with a stunning view! The staffs were very friendly. The location was closed to all the major attractions. I'll definitely stay there again the next time I visit Caen.
The room was spacious and clean, with a stunning view! The staffs were very friendly. The location was closed to all the major attractions. I'll definitely stay there again the next time I visit Caen.
8
Sibylle
11 Jul 2025
·
Stayed 2 nights
Kann ich empfehlen. Sehr zentral, parkieren etwas umständlich aber ok. Grosszügiges Zimmer, sehr schön gestaltet, neu und sauber. Sicht auf grossen Platz de la Republik im 3. Stock einfach grossartig. Rezeption engagiert sich nach Pflicht und auf Nachfrage, wenig engagement Thema Gastfreundschaft. Kümmert sich nicht um Vorkommnisse vor dem Eingang beim Aus und Einladen Probleme mit Polizei bezüglich Sicherheit gehabt. Hotel kümmert sich nicht, schaut weg, hilft nicht.
Kann ich empfehlen. Sehr zentral, parkieren etwas umständlich aber ok. Grosszügiges Zimmer, sehr schön gestaltet, neu und sauber. Sicht auf grossen Platz de la Republik im 3. Stock einfach grossartig. Rezeption engagiert sich nach Pflicht und auf Nachfrage, wenig engagement Thema Gastfreundschaft. Kümmert sich nicht um Vorkommnisse vor dem Eingang beim Aus und Einladen Probleme mit Polizei bezüglich Sicherheit gehabt. Hotel kümmert sich nicht, schaut weg, hilft nicht.
8
Marlene
9 Nov 2025
·
Stayed 1 night
Room was clean. Bed was very comfortable, area was safe and quiet. Served our one night layover perfectly
Room was clean. Bed was very comfortable, area was safe and quiet. Served our one night layover perfectly
6
ANDREW
28 Apr 2025
·
Stayed 3 nights
So loud. The street noise and no air in the room we had to open our window and couldn’t sleep cause of noise
So loud. The street noise and no air in the room we had to open our window and couldn’t sleep cause of noise
8
Patrick
13 Jul 2022
·
Stayed 1 night
Prima locatie in centrum, simpele kleine kamer - douche in bad en niet in hoogte verstelbaar, vervelend
Prima locatie in centrum, simpele kleine kamer - douche in bad en niet in hoogte verstelbaar, vervelend
4
Larisa
20 Jul 2024
·
Stayed 3 nights
Extremely small room, bathroom is very small and inconvenient, coffee cups were dirty, Breakfast is poor, bed is good. No Best Western standards at all . I don't recommend this hotel
Extremely small room, bathroom is very small and inconvenient, coffee cups were dirty, Breakfast is poor, bed is good. No Best Western standards at all . I don't recommend this hotel
10
Susan Joyce
17 Dec 2024
·
Stayed 1 night
Lovely hotel.large bedroom with a very nice view
Lovely hotel.large bedroom with a very nice view
8
Margaret
5 May 2024
·
Stayed 2 nights
This hotel is in a good location although if your room faces the square it's a bit noisy at night. This didn't matter to us as it was great for people-watching. The hotel is clean and bed was huge. The staff were very unwelcoming on our arrival, they offered no map or information about the City. We had to ask about breakfast, and places to eat for dinner. It wasn't explained to us that thete was a guest bar/lounge. Different staff member next morning, same unfriendly demeanour. Although we reported that pipe under our bathroom basin was leaking, it remained unfixed for our stay. The 2 women working in breakfast room were the only helpful people we encountered. However, taxi drivers in Caen were great!
This hotel is in a good location although if your room faces the square it's a bit noisy at night. This didn't matter to us as it was great for people-watching. The hotel is clean and bed was huge. The staff were very unwelcoming on our arrival, they offered no map or information about the City. We had to ask about breakfast, and places to eat for dinner. It wasn't explained to us that thete was a guest bar/lounge. Different staff member next morning, same unfriendly demeanour. Although we reported that pipe under our bathroom basin was leaking, it remained unfixed for our stay. The 2 women working in breakfast room were the only helpful people we encountered. However, taxi drivers in Caen were great!
8
Casey
10 Nov 2023
·
Stayed 2 nights
Clean rooms with lots of nearby places to walk to. Our only concerns were the small size of the bathroom and the shower was a step in tub that could prove to be hazardous for people with mobility concerns.
Clean rooms with lots of nearby places to walk to. Our only concerns were the small size of the bathroom and the shower was a step in tub that could prove to be hazardous for people with mobility concerns.
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, professional and helpful, often with fluent English and accommodating check-ins. Some guests experienced unwelcoming interactions, limited assistance with issues, or weak communication about disruptions and policies.
Related guest reviews
10
Henry
17 Mar 2024
·
Stayed 2 nights
The beds were confotable and rooms very quiet. Staff were friendly and very helpful.
The beds were confotable and rooms very quiet. Staff were friendly and very helpful.
10
Stephen
19 Aug 2025
·
Stayed 2 nights
The location of the hotel was great, near restaurants, the chateau, and other main attractions. The staff of the hotel were very helpful and had enough English fluency to compensate for my measly French. The rooms were comfortable and quiet. The next door restaurant is wonderful!!
The location of the hotel was great, near restaurants, the chateau, and other main attractions. The staff of the hotel were very helpful and had enough English fluency to compensate for my measly French. The rooms were comfortable and quiet. The next door restaurant is wonderful!!
8
Sibylle
11 Jul 2025
·
Stayed 2 nights
Kann ich empfehlen. Sehr zentral, parkieren etwas umständlich aber ok. Grosszügiges Zimmer, sehr schön gestaltet, neu und sauber. Sicht auf grossen Platz de la Republik im 3. Stock einfach grossartig. Rezeption engagiert sich nach Pflicht und auf Nachfrage, wenig engagement Thema Gastfreundschaft. Kümmert sich nicht um Vorkommnisse vor dem Eingang beim Aus und Einladen Probleme mit Polizei bezüglich Sicherheit gehabt. Hotel kümmert sich nicht, schaut weg, hilft nicht.
Kann ich empfehlen. Sehr zentral, parkieren etwas umständlich aber ok. Grosszügiges Zimmer, sehr schön gestaltet, neu und sauber. Sicht auf grossen Platz de la Republik im 3. Stock einfach grossartig. Rezeption engagiert sich nach Pflicht und auf Nachfrage, wenig engagement Thema Gastfreundschaft. Kümmert sich nicht um Vorkommnisse vor dem Eingang beim Aus und Einladen Probleme mit Polizei bezüglich Sicherheit gehabt. Hotel kümmert sich nicht, schaut weg, hilft nicht.
10
Paula
7 Aug 2024
·
Stayed 2 nights
Really quiet and clean. Front desk made an extra effort to let us check in early and everyone was very accommodating for our whole stay
Really quiet and clean. Front desk made an extra effort to let us check in early and everyone was very accommodating for our whole stay
8
Glenn
17 Nov 2025
·
Stayed 1 night
Staff at the front desk was extremely helpful
Staff at the front desk was extremely helpful
6
Karl
12 Jun 2025
·
Stayed 2 nights
The gentleman checking us in was not very friendly. The other gentleman was awesome & helpful! Hotel needs updating - no carpet in room. Balcony area was crumbling which took from what would’ve been a very nice view. 3rd bed was a pullout couch.
The gentleman checking us in was not very friendly. The other gentleman was awesome & helpful! Hotel needs updating - no carpet in room. Balcony area was crumbling which took from what would’ve been a very nice view. 3rd bed was a pullout couch.
10
Tore
4 Jul 2023
·
Stayed 1 night
Hotel is centrally located. Serviceminded, friendly and effective staff.
Hotel is centrally located. Serviceminded, friendly and effective staff.
4
Debra
14 Jun 2025
·
Stayed 2 nights
Air conditioning had not been working for days before my 24 hour cancellation window expired and didn’t say that the a/c wasn’t working, and wouldn’t be working the entire time we would be there. Discovered this when we got into our room and there was a letter in the bed stating it was not working, offered as much ice and water dispenser water that we wanted. I could have gone elsewhere if they had told me the situation. Had to sleep with the windows wide open and the noise outside and street lights of course led to not sleeping the entire stay! Don’t even offer a free breakfast or free parking to say sorry about the situation!
Air conditioning had not been working for days before my 24 hour cancellation window expired and didn’t say that the a/c wasn’t working, and wouldn’t be working the entire time we would be there. Discovered this when we got into our room and there was a letter in the bed stating it was not working, offered as much ice and water dispenser water that we wanted. I could have gone elsewhere if they had told me the situation. Had to sleep with the windows wide open and the noise outside and street lights of course led to not sleeping the entire stay! Don’t even offer a free breakfast or free parking to say sorry about the situation!
8
Emmanuel
29 Aug 2025
·
Stayed 2 nights
Amazing staff
Amazing staff
2
Stephane
1 Jun 2025
·
Stayed 2 nights
Expérience globalement très décevante. Dès l’arrivée, l’accueil était froid et peu engageant, sans aucun sens du service. L’établissement semble se réfugier derrière des arguments écologiques pour justifier des manquements basiques. Aucune bouteille d’eau n’est fournie, uniquement des carafes à remplir à l’entrée, sans bouchon ni moyen de transport, ce qui est peu pratique et franchement limite pour un hôtel. La climatisation était en panne, et malgré cela, aucune attention particulière n’a été portée au confort des clients. Même pas une bouteille d’eau dans la chambre, ce qui aurait pourtant semblé être un minimum en période de forte chaleur. La propreté des chambres était correcte, mais le ménage était clairement insuffisant. Seul le lit a été refait, rien d’autre n’a été nettoyé ou remis en ordre. L’hôtel n’a strictement aucun charme. La décoration est impersonnelle, la salle du petit déjeuner est triste et étouffante. On n’a qu’une envie : sortir prendre l’air. Le seul point positif reste sa localisation en centre-ville. Pour le reste, une expérience sans intérêt, sans confort, et sans attention. Nous ne reviendrons pas.
Expérience globalement très décevante. Dès l’arrivée, l’accueil était froid et peu engageant, sans aucun sens du service. L’établissement semble se réfugier derrière des arguments écologiques pour justifier des manquements basiques. Aucune bouteille d’eau n’est fournie, uniquement des carafes à remplir à l’entrée, sans bouchon ni moyen de transport, ce qui est peu pratique et franchement limite pour un hôtel. La climatisation était en panne, et malgré cela, aucune attention particulière n’a été portée au confort des clients. Même pas une bouteille d’eau dans la chambre, ce qui aurait pourtant semblé être un minimum en période de forte chaleur. La propreté des chambres était correcte, mais le ménage était clairement insuffisant. Seul le lit a été refait, rien d’autre n’a été nettoyé ou remis en ordre. L’hôtel n’a strictement aucun charme. La décoration est impersonnelle, la salle du petit déjeuner est triste et étouffante. On n’a qu’une envie : sortir prendre l’air. Le seul point positif reste sa localisation en centre-ville. Pour le reste, une expérience sans intérêt, sans confort, et sans attention. Nous ne reviendrons pas.
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AI-generated summary based on recent guest reviews
Location
Exceptionally central and walkable, close to restaurants, shops, sights and public transport, making it a convenient base for Caen and Normandy. Several reviews caution about nighttime noise for rooms facing the square.
Related guest reviews
8
James
31 May 2023
·
Stayed 1 night
We were on the front of the property and it was quite noisy from the people in the Square well into the early hours.
We were on the front of the property and it was quite noisy from the people in the Square well into the early hours.
10
Sonya
3 Aug 2025
·
Stayed 3 nights
My husband and I had a lovely and very comfortable stay in the hotel. Perfect location in the city centre, safe public underground parking right opposite the hotel. Very clean and the room was very comfortable. Highly recommended. Thank you !
My husband and I had a lovely and very comfortable stay in the hotel. Perfect location in the city centre, safe public underground parking right opposite the hotel. Very clean and the room was very comfortable. Highly recommended. Thank you !
10
Reid
5 Aug 2025
·
Stayed 4 nights
excellent location and parking garage very conveniently located near hotel.
excellent location and parking garage very conveniently located near hotel.
10
Gail
28 Dec 2024
·
Stayed 1 night
It was a lovely hotel in the heart of the city. It was easy to walk everywhere and the hotel itself was very nice and clean. The room was exceptional, especially for the good price. We highly recommend it.
It was a lovely hotel in the heart of the city. It was easy to walk everywhere and the hotel itself was very nice and clean. The room was exceptional, especially for the good price. We highly recommend it.
10
Laura
19 Jun 2023
·
Stayed 2 nights
Great location - easy access to good food, parking, interesting landmarks to visit, and fun shopping. Also was a good place to stay to visit Normandy.
Great location - easy access to good food, parking, interesting landmarks to visit, and fun shopping. Also was a good place to stay to visit Normandy.
10
Darcie
7 Jul 2025
·
Stayed 3 nights
Excellent location. Close walking distance to many highlights.
Excellent location. Close walking distance to many highlights.
10
Vince
29 May 2025
·
Stayed 1 night
Room was smaller than expected, very tight to unload two suitcases, but I guess it is Europe. Beautiful view of court yard outside. Walkable to the old city, churches, and many restaurants
Room was smaller than expected, very tight to unload two suitcases, but I guess it is Europe. Beautiful view of court yard outside. Walkable to the old city, churches, and many restaurants
10
andy
14 Sept 2025
·
Stayed 3 nights
Excellent location. Train station nearby. Many restaurants nearby very walkable area. Very nice people within the area. Definitely stay here again. Highly recommend
Excellent location. Train station nearby. Many restaurants nearby very walkable area. Very nice people within the area. Definitely stay here again. Highly recommend
10
craig
13 Sept 2023
·
Stayed 1 night
first rate location, under ground parking across street. free local mini-bus picks up outside, easy walk to town center and most old town activities in Caen. Air Con as well!
first rate location, under ground parking across street. free local mini-bus picks up outside, easy walk to town center and most old town activities in Caen. Air Con as well!
8
Thomas
8 May 2025
·
Stayed 1 night
Very easy and central to shopping, dining and the fort!
Very easy and central to shopping, dining and the fort!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised for being hot, fresh and with good choices. Others found it basic or overpriced, mentioned a cramped room, or noted cutlery-handling hygiene concerns.
Related guest reviews
10
Jennifer
9 Oct 2024
·
Stayed 2 nights
This property is located in the heart of the old city center. It is surrounded by shopping, dinning and sight seeing opportunities. The breakfast was hot and fresh every morning, with lots of options.
This property is located in the heart of the old city center. It is surrounded by shopping, dinning and sight seeing opportunities. The breakfast was hot and fresh every morning, with lots of options.
10
Travis
5 Jul 2024
·
Stayed 1 night
Excellent except for the continental breakfast.
Excellent except for the continental breakfast.
10
Tom
25 Sept 2025
·
Stayed 3 nights
The breakfast wasn't included, but well worth the price.
The breakfast wasn't included, but well worth the price.
10
GUILLAUME
26 Jan 2025
·
Stayed 1 night
Nous avons passé un excellent séjour. La chambre était belle, spacieuse et confortable. L’emplacement est idéal, en plein centre-ville, ce qui facilite les déplacements et les visites. Le petit-déjeuner était délicieux et très copieux, parfait pour bien commencer la journée. Nous recommandons vivement !
Nous avons passé un excellent séjour. La chambre était belle, spacieuse et confortable. L’emplacement est idéal, en plein centre-ville, ce qui facilite les déplacements et les visites. Le petit-déjeuner était délicieux et très copieux, parfait pour bien commencer la journée. Nous recommandons vivement !
10
Cathy
28 Feb 2025
·
Stayed 1 night
Parfait , toujours aussi bien accueilli et petit dej excellent
Parfait , toujours aussi bien accueilli et petit dej excellent
10
D
13 Apr 2024
·
Stayed 1 night
Great location, friendly staff, spacious comfy rooms and a car park just feet away. It was ideal of a one night stop over for us but would also be a good centre for a few days. Restaurants just a short walk away and a nice breakfast. Would have preferred non machine coffee but it was still good.
Great location, friendly staff, spacious comfy rooms and a car park just feet away. It was ideal of a one night stop over for us but would also be a good centre for a few days. Restaurants just a short walk away and a nice breakfast. Would have preferred non machine coffee but it was still good.
8
Diana
9 Aug 2022
·
Stayed 4 nights
De lokatie is prima en het is netjes en schoon. De kamer is wat klein en het ontbijt heeft geen verse croissants e.d. van de bakker en het gekookt ei is ijskoud en dus duidelijk de dag ervoor gekookt. Er is geen versfruit. En dat voor ongeveer 18 euro pp is ronduit slecht.
De lokatie is prima en het is netjes en schoon. De kamer is wat klein en het ontbijt heeft geen verse croissants e.d. van de bakker en het gekookt ei is ijskoud en dus duidelijk de dag ervoor gekookt. Er is geen versfruit. En dat voor ongeveer 18 euro pp is ronduit slecht.
8
Peter
9 Jun 2024
·
Stayed 4 nights
Location was very good. Receptionists were very helpful, in particular one who was totally fluent in English. In the breakfast room I observed that the knives and forks were placed with the handles at the bottom of the containers with knives and forks. It means everybody will touch the part you put in your mouth when they pick up theirs. It is also a health code violation (at least in the US). When I took my concerns to the reception they said, actually some other guest pointed it out also, but I do not think they will change it while you are here! REALLY. S I did not take breakfast any more in the hotel..
Location was very good. Receptionists were very helpful, in particular one who was totally fluent in English. In the breakfast room I observed that the knives and forks were placed with the handles at the bottom of the containers with knives and forks. It means everybody will touch the part you put in your mouth when they pick up theirs. It is also a health code violation (at least in the US). When I took my concerns to the reception they said, actually some other guest pointed it out also, but I do not think they will change it while you are here! REALLY. S I did not take breakfast any more in the hotel..
8
Giovanni
29 Aug 2022
·
Stayed 1 night
Séjour en famille, la climatisation dans une des deux chambres ne fonctionnait pas, ainsi que la VMC de la salle de bain. Hôtel bruyant, mauvaise isolation des fenêtres, dommage. Petit déjeuner simple dans une salle de réunion étroite. Pour une nuit je conseil, mais pour plus non. Sinon l’hôtel est bien placé.
Séjour en famille, la climatisation dans une des deux chambres ne fonctionnait pas, ainsi que la VMC de la salle de bain. Hôtel bruyant, mauvaise isolation des fenêtres, dommage. Petit déjeuner simple dans une salle de réunion étroite. Pour une nuit je conseil, mais pour plus non. Sinon l’hôtel est bien placé.
8
Eduardo Henrique
10 Jan 2025
·
Stayed 1 night
Muito bem localizado, confortável, com equipe atenciosa. Tem estacionamento, cobrado. Não usamos, porque estacionamos na rua, já que há um estacionamento na frente, com parquímetro. Em vez de pagar 19 euros, deixei na rua à noite, gratuitamente, e às 9 horas da manhã paguei o estacionamento público - 3,60 euros. Também não valia a pena o café da manhã - 21,00 euros por pessoa -, já que a duas ou três quadras do hotel há o bom “Columbus Café”, em que tomamos café da manhã por 15 euros os três - 5,00 por pessoa.
Muito bem localizado, confortável, com equipe atenciosa. Tem estacionamento, cobrado. Não usamos, porque estacionamos na rua, já que há um estacionamento na frente, com parquímetro. Em vez de pagar 19 euros, deixei na rua à noite, gratuitamente, e às 9 horas da manhã paguei o estacionamento público - 3,60 euros. Também não valia a pena o café da manhã - 21,00 euros por pessoa -, já que a duas ou três quadras do hotel há o bom “Columbus Café”, em que tomamos café da manhã por 15 euros os três - 5,00 por pessoa.
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AI-generated summary based on recent guest reviews
6
Patricia
4 weeks ago
·
Stayed 1 night
No ventilation in the bathroom/ loo, which is disgraceful in an en suite small bedroom. Told staff immediately but maintenance came after as 1 night stay. Breakfast was ok, hot was baked beans and scrambled or boiled your own egg. Ran out of croissants Reception staff friendly and really helpful . Bath with shower over too dangerous as no anti slip mat. Coffee tea in room abysmal, old looking instant sachets, no milk, cheap mugs no handles. Up your game
No ventilation in the bathroom/ loo, which is disgraceful in an en suite small bedroom. Told staff immediately but maintenance came after as 1 night stay. Breakfast was ok, hot was baked beans and scrambled or boiled your own egg. Ran out of croissants Reception staff friendly and really helpful . Bath with shower over too dangerous as no anti slip mat. Coffee tea in room abysmal, old looking instant sachets, no milk, cheap mugs no handles. Up your game
8
catherine
5 weeks ago
·
Stayed 1 night
Great breakfast, very helpful staff, perfect location, comfy beds, and lovely view from the window.
Great breakfast, very helpful staff, perfect location, comfy beds, and lovely view from the window.
10
Lisa
7 Aug 2026
·
Stayed 2 nights
Location and property were perfect for exploring D-Day beaches and Caen. Staff was extremely helpful and rooms were clean …and what a beautiful view from our balcony. We requested close or connecting rooms and we received connecting rooms - this is such a struggle at many other hotels now. It was such an easy and memorable stay.
Location and property were perfect for exploring D-Day beaches and Caen. Staff was extremely helpful and rooms were clean …and what a beautiful view from our balcony. We requested close or connecting rooms and we received connecting rooms - this is such a struggle at many other hotels now. It was such an easy and memorable stay.
10
simon
6 Jul 2026
·
Stayed 2 nights
Great location. Caen is beautiful.
Great location. Caen is beautiful.
10
Andrew
7 Jun 2026
·
Stayed 2 nights
All good.
All good.
FAQs about Best Western Royal Hotel Caen
Is parking available at the hotel?
Nearby parking is available for EUR 19 per day, located approximately 115 feet away from the hotel. Reservation is not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 6 AM to 10 AM for a fee of approximately EUR 16 for adults and EUR 8 for children.
What are the standard check-in and check-out times?
Check-in is from 5 PM to 11:59 PM, and check-out is until 11:30 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for detailed information is recommended.
What is the hotel's location in relation to key landmarks?
The hotel is centrally located in Caen, just a 5-minute walk from Church of St. Pierre and 6 minutes from Maison des Quatrans. It is 11.6 miles from Cabourg Beach and 0.4 miles from Saint-Jean Church.
What are the hotel's policies regarding children?
Children are allowed at the hotel, and kids can stay for free until the age of 18.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: NO DATA
- 2026-09-20: 123.17999892807006USD
- 2026-09-21: 170.96999787445068USD
- 2026-09-22: 196.39280555114746USD
- 2026-09-23: 184.61003312530516USD
- 2026-09-24: 159.17999152069092USD
- 2026-09-25: 107.296263722229USD
- 2026-09-26: 124.1109511528015USD
- 2026-09-27: 95.43940046081542USD
- 2026-09-28: 129.1799991531372USD
- 2026-09-29: 147.17999107055664USD
- 2026-09-30: 147.17999107055664USD
- 2026-10-01: 155.40999407958984USD
- 2026-10-02: 122.98141622161864USD
- 2026-10-03: 133.17999346466064USD
- 2026-10-04: 109.18000132217406USD
- 2026-10-05: 171.18219893188476USD
- 2026-10-06: 175.399999281311USD
- 2026-10-07: 254.219984576416USD
- 2026-10-08: 145.96999839630126USD
- 2026-10-09: 101.23943424987792USD
- 2026-10-10: 105.25793375473022USD
- 2026-10-11: 101.23943424987792USD
- 2026-10-12: 175.41000066833496USD
- 2026-10-13: 175.41000066833496USD
- 2026-10-14: 166.2199871139526USD
- 2026-10-15: 133.40999909286498USD
- 2026-10-16: 97.40999774246215USD
- 2026-10-17: 106.40999370117187USD
- 2026-10-18: 102.40999938964843USD
- 2026-10-19: 114.40999983978271USD
- 2026-10-20: 99.40999489822387USD
- 2026-10-21: 112.40999392623901USD
- 2026-10-22: 108.40999961471557USD
- 2026-10-23: 99.40999489822387USD
- 2026-10-24: 125.12109999999998USD
- 2026-10-25: 95.41000058670043USD
- 2026-10-26: 112.40999392623901USD
- 2026-10-27: 108.28140910186767USD
- 2026-10-28: 112.40999392623901USD
- 2026-10-29: 103.40999796752929USD
- 2026-10-30: 95.41000058670043USD
- 2026-10-31: 103.40999796752929USD
- 2026-11-01: 95.41000058670043USD
- 2026-11-02: 111.83488789901733USD
- 2026-11-03: 112.40999392623901USD
- 2026-11-04: 112.40999392623901USD
- 2026-11-05: 99.40999489822387USD
- 2026-11-06: 91.40999751739501USD
- 2026-11-07: 95.41000058670043USD
- 2026-11-08: 91.40999751739501USD
- 2026-11-09: 103.40999796752929USD
- 2026-11-10: 91.40999751739501USD
- 2026-11-11: 91.40999751739501USD
- 2026-11-12: 91.40999751739501USD
- 2026-11-13: 91.40999751739501USD
- 2026-11-14: 95.41000058670043USD
- 2026-11-15: 91.40999751739501USD
- 2026-11-16: 112.40999392623901USD
- 2026-11-17: 108.28140910186767USD
- 2026-11-18: 112.40999392623901USD
- 2026-11-19: 99.40999489822387USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
- Nearby parking fee: EUR 19 per day (115 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
Safe-deposit box
Bicycle rental
General
Room service
Non-smoking rooms
Breakfast in the room
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Free wi-fi
Services
Dry cleaning
Housekeeping
Safe-deposit box
Bicycle rental
Luggage storage
24-Hour Front Desk