Kyriad Chantilly

Very attractive and interactive. Reception was good and the environment very neat. Breakfast too was super.

Carpet was filthy. Shower was too small to fit into. Toilet smelled. Door lock broke and we had to get assistance from Campanile next door to get a master key to open it. The staff were friendly and helpful though.

Arrived at 3pm, reception was closed . Had to go to the next hotel to get the key. Friendly service there, but not much fun carting luggage back and forth to check in No fridge and no ice available on a hot night Comfortable bed, good shower, quiet for sleeping. Close to bus stop to downtown and heritage sites Easy check out process.

Terribly small room. No place to open luggage other than the bed. Ridiculously tiny shower with mold. Literally like taking a shower in a phone booth. Fence posts around the property that closed at midnight made it feel like a compound rather than a hotel. Could hear guests in rooms adjacent to ours. Low entry in driveway, combined with a couple of potholes and a metal rail for the sliding fence, just about ripped out the transmission on my car. A fellow with a Mercedes sedan had the same issue! Would not stay again.

Staff very cordial. Excellent service. Very parient.