Name: Novotel Nice Centre Vieux Nice
Address: 8-10 Parvis de l'Europe, Cimiez, Nice, France, Nice, Alpes-Maritimes, FR
Price range: US$130–US$321 per night
Rating: 7.73

What guests think

Across reviews of Novotel Nice Centre Vieux Nice, travellers highlight friendly, helpful staff and a convenient location near tram lines, while recurring downsides include dated rooms with worn carpets and odours, maintenance issues, and frequent disappointment around the rooftop pool.

Breakfast and on-site dining are often praised, though some find the selection basic or inconsistent. Access to Old Town and the seafront typically requires a 15–30 minute walk, and some note the immediate area feels less charming. Expect a convenient base with welcoming service but variable room quality and facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Rooftop pool is a recurring letdown—often closed, cold, small, crowded, or needing more cleaning—with limited loungers at times. Gym is poorly equipped, elevators are few or slow, and parking is typically off-site and paid; bar/restaurant areas are pleasant.

Related guest reviews

2

Tom

28 Aug 2025

·

Stayed 3 nights

I am writing to formally express my disappointment regarding my recent stay at Novotel Nice Centre. Unfortunately, the experience did not meet the standards expected from your brand, and I am requesting a refund due to the following issues: • Uncomfortable beds that made it very difficult to rest. We had to ask that the spare bed be made up because we couldn’t sleep in the proper bed and in fact this was worst ! • Broken shower and screen, which caused inconvenience during my stay. And water to poor onto the floor which we had to keep mopping up. • Hotel pool out of service, with no prior notice given. The only reason we booked the hotel was because of the rooftop pool. • Unclean areas, including visibly dirty spaces around the hotel. • Lift service extremely poor, with waiting times of up to 20 minutes. • Very poor-quality breakfast, far below expectations for a Novotel hotel. • Broken public toilets, which were unacceptable in terms of hygiene and comfort. These issues severely impacted my stay and made the experience unpleasant and frustrating. I trusted Novotel’s reputation for quality and service, but what I encountered fell far short of that standard. Given the number and seriousness of these problems, I believe a full refund is a fair resolution. I kindly ask that you process this refund at your earliest convenience and confirm once it has been actioned. I hope this matter can be resolved swiftly and amicably. Thank you for your attention.

10

Rami

27 Jul 2025

·

Stayed 4 nights

Great Hotel with so many amenities, we found the Gym and the pool a great additions,my kids spent lovely time there. Also the Tea time in the lobby and The massage (free) were good too. We will definitely comes back

8

Theodor

20 Oct 2025

·

Stayed 4 nights

Rent, dejlige senge, søde og hjælpsomme personale. Vi spiste ikke på hotellet. Vi havde vslgt dette hotel fordi at det havde pool, men den var ikki åben/tekniske problemer

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8

Jasmine

26 Oct 2025

·

Stayed 6 nights

Really appreciated the water fountains on each floor. Staff super friendly. Bar/restaurant lovely. Breakfast was ok, although could have had a couple more options on the cooked section. Shame that the pool was closed as we did not realise this prior to booking and we booked based on the pool.

8

Stein Arne

15 Aug 2025

·

Stayed 5 nights

Det er 2 små heiser på ett stort hotell. Mye venting p denne. Ble trukket for å ha (visstnok) leiet håndklær til bassenget, dette stemte ikke.

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8

Khitam

31 Jul 2025

·

Stayed 1 night

No free parking.

8

Adrian

28 Oct 2024

·

Stayed 3 nights

Muy bien nos gustó mucho. El desayuno muy bueno. Lo único que no nos gustó fue el gimnasio muy pequeño y sin equipo.

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8

Gabi

20 May 2024

·

Stayed 3 nights

We stayed here for the start of our honeymoon. When we checked into our room it was ok. Not updated - very basic. AC worked, hot water worked. The only soap they provide in the shower is body gel and shampoo. Bring your own bar of soap and conditioner. I actually asked them for a bar of soap and they gave it to me. You do need to know France and French a bit to stay here. There is a bit of a language barrier. Reception was as helpful as they could be. They answered our questions to the best of their ability which was sometimes not good enough. For example we asked them if there were any restricted zones for driving like something you would need a pass on your car for. We rented a car so we needed to know this. They said no restrictions all good but then while we were driving Waze said you are entering a restricted zone which you can be fined for if you do not have a pass. We were angry that the reception staff and car rental service we used did not inform us about this. Not enough chairs or lounge chairs on the rooftop where the pool is. You kinda have to fight for a spot. There is a cafe/restaurant downstairs which is very good and they have a cute outdoor area where you can sit. You can park across the street in the parking garage in a designated spot for Novotel guests. But it costs 25 euro a day. This hotel location is amazing for going to the Old Town of Nice. Very central location where you can easily drive to anything. I would stay here again.

2

Amzadur

4 Nov 2025

·

Stayed 6 nights

The pool was closed, and despite the numerous emails welcoming us to the hotel, no one informed us. The bathroom smelt of sewers. The carpet was dirty and the hotel needs updating. We will not be staying here again.

6

sarah

30 Oct 2025

·

Stayed 2 nights

I choose this hotel due to the roof top pool for the kids to use in the evenings and when we arrived they advised it’s not currently open due to a technical fault. Apart from that, nice hotel, location and good food/ breakfast.

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Cleanliness

Feedback varies from impeccable rooms to complaints about stained carpets, unpleasant bathroom or room odours, and occasional leaks. Pool and some public areas are also reported as needing better cleaning.

Related guest reviews

8

Sandra

24 Jul 2025

·

Stayed 5 nights

The service was amazing. The bathroom in the hotel room smelt like urine.

6

Anna Sofie

1 Jun 2025

·

Stayed 2 nights

Bad smell in the room

8

christian

8 Aug 2024

·

Stayed 6 nights

Ok hotel. Beliggenheden er lidt væk fra centrum men nåes nemt med tram. Swimmingpoolen er lidt beskidt og dårlige stole. Værelserne er lidt slidte. Men restaurant og lobby spiller fint. 2 elevatorere er for lidt.

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2

Kulvinder

4 Sept 2025

·

Stayed 4 nights

The hotel room was super dirty and smelled. The pipes in the bathroom were leaking as well.

10

pierre-michel

13 Nov 2025

·

Stayed 1 night

Chambre impeccable et accueil très professionnel. Personnel très accueillant. Resto très bon. Merci à toute l’équipe pour la qualité de leur service. Bravo !

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6

Mette

9 Aug 2024

·

Stayed 7 nights

Slidt og beskidt hotel. Kedelig morgenmadsbuffet. Poolen manglende rengøring og løbende eftersyn da den blev brugt meget. Det er langt fra et 4 stjernet hotel.

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2

Kevin

10 Aug 2024

·

Stayed 5 nights

Nicht sauber. Frühstück sehr dürftig. Abfluss verstopft. Sehr in die Jahre gekommen das Hotel. Personal war nett.

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6

Carlos

1 Oct 2024

·

Stayed 4 nights

The first night was not pleasant at all. The room was definitely not what we saw when I booked the hotel. Room was very old, carpet was dirty, and boogers were in the walls. I called the receptionist and the receptionist was really nice, I don’t remember his name, he helped us change room, the other room was better. But still carpets were very very dirty. AC was good. Parking was easy- there’s a garage in front- pay 20 per night or 65 per 5 nights. Area around the hotels was not the best, we had to use the car or uber to get to the old town. First night we walked to the old town, when we were coming back we saw a guy with a gun walking around, we felt unsafe, area full of homeless and people fighting in the streets- area was not good. The receptionist was nice but I would not stay here again. We have used this chain of hotels before and was never disappointed like in this one.

10

Lucas

14 Nov 2025

·

Stayed 1 night

La chambre était impeccable, merci à Fatiha pour sont travail de grande qualité. Merci beaucoup au réceptionniste pour sa gentillesse et son hospitalité.

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2

Amzadur

4 Nov 2025

·

Stayed 6 nights

The pool was closed, and despite the numerous emails welcoming us to the hotel, no one informed us. The bathroom smelt of sewers. The carpet was dirty and the hotel needs updating. We will not be staying here again.

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Rooms

Décor feels dated in many rooms, with stained carpets, and sizes range from spacious to cramped for families. Comfort is mixed—some report very comfortable beds and quiet rooms, while others mention poor mattresses and weak shower pressure.

Related guest reviews

10

Matt

3 Aug 2025

·

Stayed 3 nights

Very helpful and friendly staff. Great location…a 2 minute walk to the tram stop . Nice pool. Rooms had double windows and were silent.

4

Mubarik

16 Sept 2025

·

Stayed 6 nights

As an Accor member, i tend to use Novotel quite often as i travel plenty. This is the worst Novotel I've stayed in so far. The smell in the room and the corridoor is horrible and the old stained carpets will give an answer to that smell. I'm suprised as you tend to find Novotel have a quite uniform quality and feel you expect. The service was quite rigid also, small things like there not beinf a fresh bottle of hand wash from the previous guest and when I called to ask reception as we'd ran out they replied "impossible" to do and I could come down and ask??.. little things like this make you feel asking for anything is a chore. All round needs a face lift as that run down feel doesn't match the brand. The one thing I did find pleasent was the mattress which was really comfortable once you get past the issues.

10

Federica

5 Sept 2025

·

Stayed 3 nights

Hotel in pieno centro a Nizza, con tutti i trasporti a disposizione di fronte l’ingresso. Camera bella, spaziosa e con tutti i comfort. La colazione è a buffet, è molto ricca ed il cibo dolce e salato è di ottima qualità.

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6

Chung Yan

24 Jun 2023

·

Stayed 1 night

Old fashioned decoration in the room. Water pressure of shower was too weak.

10

Ben

28 Oct 2024

·

Stayed 3 nights

Really nice hotel, thought the superior room was small. We would have struggled to fit 4 of us into a normal room

8

Lisa

15 Jul 2025

·

Stayed 5 nights

Room was pretty good except that the bathroom light had a strobe effect. We reported this to the staff when we checked out. More towels in the room would be appreciated. Otherwise, room was okay.

8

Farnaz

17 Sept 2023

·

Stayed 3 nights

Det är ett trevligt hotell med nära till spårvagnen som enkelt tar en ner genom hela stan och ner till strandpromenaden men hotellet va inte det fräschaste väldigt gamla rum som de har försökt spackla över lite färg på väggar för att rusta upp . Sängarna och kuddarna va katastrof

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10

Bernhard

19 Oct 2025

·

Stayed 1 night

Perfect like always very nice there big rooms very clean nice staff

8

Robert

30 Jun 2024

·

Stayed 2 nights

Nice hotel not really in Vieux Port of Nice but still a good location. Some staff were excellent and some were awful so some inconsistency there. Room was very tight for four and despite European hotels often being like that, I expected a bit more space since I booked a superior room. Overall a good stay.

8

Ann

7 Oct 2025

·

Stayed 4 nights

A bit more run down than on many previous visits and mattress very uncomfortable until we turned it over, but can’t complain otherwise.

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Service

Many guests praise warm, professional, and helpful staff across departments. However, several reviews cite inconsistent reception service, slow responses, and occasional rudeness.

Related guest reviews

4

AS. CHILDREN FOREVER ADIN

10 Sept 2024

·

Stayed 2 nights

It was the most unpleasant experience I had in a hotel. Personally unprofessional, he treated every request I had with superficiality and malice. The staff is not trained either to solve the reservations correctly or to behave kindly with the customers. The staff is so lazy and untrained that they expect the clients to contact the agencies and solve their reservation codes, other than those on the voucher, codes that normally belong to the internal work of the hotel staff. The hotel is not 4 stars. The doors, the batteries in the bathroom are old, the elevator got stuck several times with people inside, they don't have parking, not even nearby, the breakfast is brief, they don't provide room service and there is nothing in the fridge, not even a bottle water. I do not recommend, I will never return here and in general to hotels belonging to Novotel, because I also had problems in Barcelona.

10

Andre

20 Sept 2025

·

Stayed 5 nights

Excellent service everything was perfect. The receptionist name Christin or Cristian he was amazing and lovely , took amazing care of us and helped us through everything thank u so much

4

Mubarik

16 Sept 2025

·

Stayed 6 nights

As an Accor member, i tend to use Novotel quite often as i travel plenty. This is the worst Novotel I've stayed in so far. The smell in the room and the corridoor is horrible and the old stained carpets will give an answer to that smell. I'm suprised as you tend to find Novotel have a quite uniform quality and feel you expect. The service was quite rigid also, small things like there not beinf a fresh bottle of hand wash from the previous guest and when I called to ask reception as we'd ran out they replied "impossible" to do and I could come down and ask??.. little things like this make you feel asking for anything is a chore. All round needs a face lift as that run down feel doesn't match the brand. The one thing I did find pleasent was the mattress which was really comfortable once you get past the issues.

10

Patrick El

26 Oct 2025

·

Stayed 4 nights

I had a truly great experience with the staff — they are attentive, professional, and always ready to help with any issue. They make you feel completely comfortable in the property, just like being at home. Every single team member I interacted with was exceptional. I dealt with four or five people in total, including a wonderful front office manager who went above and beyond to resolve any concern and ensure my stay was perfect. I would definitely come back. Many thanks to the entire team!

6

helen

29 Aug 2025

·

Stayed 5 nights

Rather pricey for what you get. Some reception staff appear stressed at simple requests huffing and eye rolling. Breakfast very basic including mouldy oranges. The people cleaning the rooms though excellent work very friendly as are the bar staff.

8

petronella

20 Sept 2025

·

Stayed 5 nights

Hotel is perfectly located to access Old Nice, the train station, bus stops, trams, etc to get to all surrounding areas. The staff were excellent but especially the bar/restaurant area. The main lobby, restaurant and outdoor areas including pool were well maintained, the hallways and rooms themselves were a bit older with stained carpets, thus my lower review for the facilities.

10

pierre-michel

13 Nov 2025

·

Stayed 1 night

Chambre impeccable et accueil très professionnel. Personnel très accueillant. Resto très bon. Merci à toute l’équipe pour la qualité de leur service. Bravo !

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2

AS. CHILDREN FOREVER ADIN

5 Sept 2024

·

Stayed 2 nights

The staff is unprofessional, unkind, raised logistics claims that they were too lazy to resolve, although they were actually their duties, rude attitude, poor quality room service and brackfast, bad smell in the bathroom, old batteries and used in the bathroom, the elevator gets stuck with tourists inside, insufficient cards for the room and they asked us to pay for the second card, then they changed their minds and gave it to us for free.

10

Lucas

14 Nov 2025

·

Stayed 1 night

La chambre était impeccable, merci à Fatiha pour sont travail de grande qualité. Merci beaucoup au réceptionniste pour sa gentillesse et son hospitalité.

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10

pierre-michel

15 Nov 2025

·

Stayed 1 night

Personnel convivial et profesdionnel

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Location

Convenient for public transport and generally walkable to Old Town or the beach in about 10–30 minutes. Some guests note it is not truly central and find the immediate surroundings less attractive.

Related guest reviews

8

Harry

11 Aug 2024

·

Stayed 3 nights

Would recommend the hotel. Polite and helpful staff. Concierge service for our baggage when we arrived early and needed somewhere to store them before our evening flight. Good views from the rooftop pool. One star off as the refreshment stand at the pool wasn’t open. Ten mins walk to the old town or 2 stops on the tram which is only 100m away.

6

Belinda

29 Aug 2025

·

Stayed 4 nights

Property is in a good location and can walk to most places, Old Town and Museums in 25-30 minutes. Positives- restaurant very good quality food. Tried it for dinner one evening and paid similar amount we’d pay for a meal elsewhere. Breakfast was also good value with lots of choice, something for everyone including health conscious travellers. So if you like getting up for breakfast, I’d recommend paying for this with your booking which works out cheaper. We paid €21 each on the day. Rooftop terrace with swimming pool was a nice feature. Drinks served there at set times but we didn’t use this. The door lock of one of our rooms was faulty, the key fob would not work but this was quickly rectified by the staff and engineer. The property needs a bit of updating. Carpets in our room were marked and need replacing. Our sons’ bathroom screen wasn’t fully functional ie couldn’t be kept open or ajar. Basin drain smelled a bit. The gym was poorly equipped so some disappointment there. Overall an ok hotel, I’d rate it as a 3 star hotel. Ok stay, nothing special or amazing. A small Lidl was nearby for snacks and pastries (includes a bakery).

10

James

7 Jun 2023

·

Stayed 6 nights

We loved our stay here! It was away from the hustle and bustle of city center but very close to transit and walkable to shopping and dining. Breakfast was incredible buffet with many fresh options. Water and sparkling water dispenser on each floor was fantastic.

6

Ashish

29 Aug 2025

·

Stayed 4 nights

Do not get confused with the name says centre, this hotel is not even near central Nice or beach. We had to take taxi or walk every morning and evening to go to somewhere we can have food/drinks or site seeing. Hotel is just cheap nothing else.

8

James

24 Jun 2024

·

Stayed 2 nights

Hotel itself is nice, not in the best area though. Surrounded by busy roads. Facilities ok. Staff excellent, super professional and friendly.

10

Anja

10 Sept 2025

·

Stayed 4 nights

Gute Lage zu öffentlichen Verkehrsmitteln. Pool auf dem Dach.

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8

petronella

20 Sept 2025

·

Stayed 5 nights

Hotel is perfectly located to access Old Nice, the train station, bus stops, trams, etc to get to all surrounding areas. The staff were excellent but especially the bar/restaurant area. The main lobby, restaurant and outdoor areas including pool were well maintained, the hallways and rooms themselves were a bit older with stained carpets, thus my lower review for the facilities.

10

Richard

25 Sept 2025

·

Stayed 8 nights

Perfect for a visit to Nice if you are comfortable using public transport - which we were - as it is 5 minutes walking from a tram line.

8

Robert

30 Jun 2024

·

Stayed 2 nights

Nice hotel not really in Vieux Port of Nice but still a good location. Some staff were excellent and some were awful so some inconsistency there. Room was very tight for four and despite European hotels often being like that, I expected a bit more space since I booked a superior room. Overall a good stay.

10

Franck

19 Apr 2024

·

Stayed 1 night

Great location very easy access to the town centre. Tram line next to the hotel, however, we walk 30 minutes to the beach front. Staff is very friendly, professional and helpful.

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Dining

Breakfast is frequently described as rich, tasty, and good value, though others find it basic, repetitive, or below expectations. The on-site restaurant and bar are often considered enjoyable.

Related guest reviews

8

Lucy

3 Jun 2024

·

Stayed 3 nights

I enjoyed staying here. Cleaners daily, staff friendly . Breakfast kind of basic just a pot of scrambled eggs and bacon. No other hot food. Would have been nice to have a poached egg. Apart from that I cannot complain. I would stay again for sure.

6

Belinda

29 Aug 2025

·

Stayed 4 nights

Property is in a good location and can walk to most places, Old Town and Museums in 25-30 minutes. Positives- restaurant very good quality food. Tried it for dinner one evening and paid similar amount we’d pay for a meal elsewhere. Breakfast was also good value with lots of choice, something for everyone including health conscious travellers. So if you like getting up for breakfast, I’d recommend paying for this with your booking which works out cheaper. We paid €21 each on the day. Rooftop terrace with swimming pool was a nice feature. Drinks served there at set times but we didn’t use this. The door lock of one of our rooms was faulty, the key fob would not work but this was quickly rectified by the staff and engineer. The property needs a bit of updating. Carpets in our room were marked and need replacing. Our sons’ bathroom screen wasn’t fully functional ie couldn’t be kept open or ajar. Basin drain smelled a bit. The gym was poorly equipped so some disappointment there. Overall an ok hotel, I’d rate it as a 3 star hotel. Ok stay, nothing special or amazing. A small Lidl was nearby for snacks and pastries (includes a bakery).

10

Ardeshir

9 Aug 2025

·

Stayed 1 night

Great breakfast

6

helen

29 Aug 2025

·

Stayed 5 nights

Rather pricey for what you get. Some reception staff appear stressed at simple requests huffing and eye rolling. Breakfast very basic including mouldy oranges. The people cleaning the rooms though excellent work very friendly as are the bar staff.

8

Jasmine

26 Oct 2025

·

Stayed 6 nights

Really appreciated the water fountains on each floor. Staff super friendly. Bar/restaurant lovely. Breakfast was ok, although could have had a couple more options on the cooked section. Shame that the pool was closed as we did not realise this prior to booking and we booked based on the pool.

8

KONSTANTINOS

31 Dec 2025

·

Stayed 5 nights

Very good hotel with rich breakfast

10

Ana

30 Sept 2025

·

Stayed 2 nights

Hotel agréable, silencieux, personnel gentil et polis, les est autant est également sympa, petit déjeuner très bon et varié. Je recommande

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6

Sepideh

5 Jan 2024

·

Stayed 7 nights

It is a good hotel, it has a good location, regardless of the amusement park that is right next to the hotel, which It reduces the hotel score. We stayed at the hotel for seven nights. The breakfast is relatively good, but there is no variety and it is the same every day. Even there is no change in cooking eggs and it is served in the same way every day, so it is a bit boring and repetitive for seven days in a row.. The hotel staff are very polite and friendly. Our room on the fourth floor was a bit old and not renovated and it smelled a bit damp. While our friends had the same renovated and more modern room with a small price difference on the sixth floor, and this is while I could not find the difference in the photos of the rooms or the description on the website when booking, so I booked the cheaper room. I did that was wrong. It would be better to explain the difference between the rooms ( classic and superior) on the website so that the customer does not make my mistake.

10

Mats

22 Jun 2024

·

Stayed 3 nights

Fint hotell, bra hotellrum och extra plus med pool på taket. Frukosten var jättegod med ett bra utbud.

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6

sarah

30 Oct 2025

·

Stayed 2 nights

I choose this hotel due to the roof top pool for the kids to use in the evenings and when we arrived they advised it’s not currently open due to a technical fault. Apart from that, nice hotel, location and good food/ breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$98
February	US$132
March	US$126
April	US$155
May	US$214
June	US$276
July	US$239
August	US$221
September	US$213
October	US$151
November	US$90
December	US$102

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $204
4 $182	5 $193	6 $194	7 $232	8	9 $213	10 $321
11 $169	12 $174	13 $156	14	15	16	17
18	19	20 $146	21 $150	22 $177	23 $156	24 $186
25 $135	26 $130	27 $147	28	29	30	31 $188

Novotel Nice Centre Vieux Nice

Prices for Novotel Nice Centre Vieux Nice

Monthly average prices

About this property

Location

Room options

Classic Room, 1 Double Bed with Sofa Bed

Superior Room, 1 Double Bed

Superior Room, Multiple Beds

Classic Room, Multiple Beds

Classic Room, 1 Double Bed, Accessible

Classic Room, 2 Twin Beds

Standard Room, 1 Double Bed

Executive Room, 1 Double Bed

Guest reviews of Novotel Nice Centre Vieux Nice

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Nice Centre Vieux Nice

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23 $280	24	25	26 $248
27 $180	28	29 $221	30 $229