Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive
309 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
309 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive, los precios por noche son de 272 US$ de media en el mes más barato (junio) y de 366 US$ en el mes más caro (abril), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 299 US$ |
| febrero | 358 US$ |
| marzo | 341 US$ |
| abril | 366 US$ |
| mayo | 311 US$ |
| junio | 272 US$ |
| julio | 312 US$ |
| agosto | 350 US$ |
| septiembre | 309 US$ |
| octubre | 330 US$ |
| noviembre | 350 US$ |
| diciembre | 364 US$ |
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sept · 309 US$
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Más caro: abril (aprox. 366 US$)
Más barato: junio (aprox. 272 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Ponte en forma jugando al golf o relájate tomando el sol en la playa privada. Encontrarás además conexión a Internet wifi gratis, servicios de...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Ponte en forma jugando al golf o relájate tomando el sol en la playa privada. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios abierto las 24 horas, tintorería y un servicio de recepción las 24 horas a tu disposición. Las instalaciones para eventos de este alojamiento incluyen centro de conferencias y salas de reuniones. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Degusta algo de cocina italiana en Portofino (Aduls Only), uno de los 7 restaurantes de este alojamiento. El alojamiento también te ofrece servicio de habitaciones las 24 horas y una cafetería. Visita uno de los 5 bares con salón, 2 bares en la playa y 2 bares junto a la piscina para tomar un refresco. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 12:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 358 habitaciones con aire acondicionado, artículos del minibar gratis y televisión LED. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El baño privado está provisto de secadores de pelo y albornoces. Entre las comodidades, se incluyen caja fuerte (cabe un portátil), escritorio y teléfono.
Ubicación
Si decides alojarte en Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive de Mazatlán, estarás a 31,1 km de Gran Acuario Mazatlán y a 31,5 km de Estadio Teodoro Mariscal. Además, este alojamiento con todo incluido se encuentra a 32,5 km de Plaza Machado y a 32,5 km de Playa Olas Altas.
Qué hay cerca
Campo de golf Estrella de Mar(0.2 millas)
Club de golf de Mazatlán(16.1 millas)
Fuerte 31 de Marzo(18.5 millas)
Teatro Universitario Mazatlán(19.3 millas)
Gran Acuario Mazatlán(19.3 millas)
Monumento al Pescador(19.4 millas)
Parque Héctor Guillermo Peña Tamayo(19.5 millas)
Estadio Teodoro Mariscal(19.6 millas)
Playa Norte(19.6 millas)
Plaza de la República(19.7 millas)
Mercado municipal José María Pino Suárez(19.7 millas)
Catedral de la Inmaculada Concepción(19.8 millas)
Centro comercial La Gran Plaza(19.9 millas)
Playa Los Pinos(20 millas)
Teatro Ángela Peralta(20.1 millas)
El aeropuerto más cercano se encuentra en Mazatlán, Sinaloa (MZT-Aeropuerto Internacional General Rafael Buelna)(6.8 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
Address Provided by Property Manager, Numero 3106, Mazatlán, Estado de Sinaloa, México
Campo de golf Estrella de Mar (0.2 millas)
Club de golf de Mazatlán (16.1 millas)
Fuerte 31 de Marzo (18.5 millas)
Teatro Universitario Mazatlán (19.3 millas)
Gran Acuario Mazatlán (19.3 millas)
Monumento al Pescador (19.4 millas)
Opciones de habitación
6
Deluxe Suite Ocean View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
549 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
6
Preferred Club Junior Suite Swimout King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
649 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)Piscina de inmersión
6
Preferred Club Junior Suite Swimout Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
587 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)Piscina de inmersión
5
Preferred Club Premium Swimout Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
1200 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)Piscina de inmersión
5
Junior Suite Ocean View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
549 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
5
Preferred Club Premium Ocean Front Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
1364 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
9
Deluxe Junior Suite Ocean View Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
549 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
6
Junior Suite Swimout King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
587 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)Piscina de inmersión
7
Preferred Club Premium Master Suite Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1364 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
8
Deluxe Suite Ocean View Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
549 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
6
Junior Suite Swimout Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
587 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)Piscina de inmersión
7
Deluxe Junior Suite Ocean View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
549 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
6
Preferred Club Junior Suite Ocean Front King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
620 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
5
One Bedroom Presidential Suite Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
2236 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
6
Preferred Club Premium Swimout King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1118 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)Piscina de inmersión
6
Preferred Club Junior Suite Ocean Front Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
620 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
7
Preferred Club Master Suite Ocean Front King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
1364 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
6
Preferred Club Premium Ocean Front King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1200 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
7
Preferred Club Premium Master Suite Swimout King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1200 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)Piscina de inmersión
7
Junior Suite Ocean View Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
549 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
Reseñas de los huéspedes
8.9
Fabuloso
Basado en 327 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Dreams Estrella del Mar Mazatlan Golf & Spa Resort - Todo Incluido impresiona a muchos huéspedes con un personal amable, habitaciones modernas con vistas al mar y un entorno seguro, pero las opiniones también señalan una calidad de comida inconsistente, problemas de mantenimiento, insistentes presentaciones de multipropiedad y entretenimiento nocturno limitado.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Dreams Estrella del Mar Mazatlan Golf & Spa Resort - Todo Incluido impresiona a muchos huéspedes con un personal amable, habitaciones modernas con vistas al mar y un entorno seguro, pero las opiniones también señalan una calidad de comida inconsistente, problemas de mantenimiento, insistentes presentaciones de multipropiedad y entretenimiento nocturno limitado.
Algunos huéspedes encontraron el registro de entrada lento, largas esperas en los restaurantes y una dotación de personal irregular, con algunas instalaciones o características cerradas u operativas de forma intermitente. La ubicación remota y tranquila está cerca del aeropuerto, pero lejos del centro de la ciudad, y el mar suele estar agitado con banderas rojas, por lo que la mayoría de la gente se queda en las piscinas. Espere un complejo moderno y tranquilo, ideal para relajarse en las instalaciones.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las piscinas son populares y aptas para familias, pero los huéspedes señalan una cantidad limitada de tumbonas y sombra y, en ocasiones, agua fría. Varios comentan que las instalaciones no están completamente abiertas o no funcionan (por ejemplo, cierres del spa o del club infantil, río lento) y algunos observan un cierto desgaste en las zonas comunes.
Reseñas de huéspedes relacionadas
4
Oscar
24 sept 2025
·
Se alojó 7 noches
Terrible air conditioning in bedroom (max for ac is 70 F) Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
Terrible air conditioning in bedroom (max for ac is 70 F) Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
6
maridol
3 nov 2025
·
Se alojó 3 noches
Varias cosas no funcionaban como el río lento, el restaurante buffet, por lo que la comida en el desayuno estaba fría; el personal en lugar de darte información sobre las actividades del hotel se preocupaban más por corretearte para que les compraras la membresía de la cadena, no supimos qué actividades había hasta que veíamos que ya las estaban llevando a cabo. Nos cambiaron de torre a otra cuando es incómodo volver a empacar para moverte y nos hicieron esperar mucho para que nos movieran por lo que una tarde estuvimos en el cuarto sin poder movernos
Varias cosas no funcionaban como el río lento, el restaurante buffet, por lo que la comida en el desayuno estaba fría; el personal en lugar de darte información sobre las actividades del hotel se preocupaban más por corretearte para que les compraras la membresía de la cadena, no supimos qué actividades había hasta que veíamos que ya las estaban llevando a cabo. Nos cambiaron de torre a otra cuando es incómodo volver a empacar para moverte y nos hicieron esperar mucho para que nos movieran por lo que una tarde estuvimos en el cuarto sin poder movernos
8
Chan Woo
31 ene 2025
·
Se alojó 3 noches
All rooms are ocean front view-beautiful! Room was very nice and comfortable. But general Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
All rooms are ocean front view-beautiful! Room was very nice and comfortable. But general Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
8
Diana
9 sept 2025
·
Se alojó 3 noches
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
6
Cynthia Emily
12 abr 2025
·
Se alojó 7 noches
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
8
Scott
1 dic 2025
·
Se alojó 7 noches
This would be an amazing resort, except for a few things that would make the stay much better. It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view. Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment. The worst thing is all the beach/pool chairs are covered in poop all the time. It would be nice if you could have the chairs washed. The food is amazing, the staff is super kind. At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
This would be an amazing resort, except for a few things that would make the stay much better. It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view. Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment. The worst thing is all the beach/pool chairs are covered in poop all the time. It would be nice if you could have the chairs washed. The food is amazing, the staff is super kind. At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
8
lizeth
19 jul 2024
·
Se alojó 4 noches
Not all facilities are open like spa and kids club
Not all facilities are open like spa and kids club
8
Julio Alberto
19 sept 2024
·
Se alojó 2 noches
Es un hotel muy bonito, con areas agradables, comida y bebida muy buenos, sin embargo el hotel no se encuentra terminado en su totalidad, algunas areas como el spa no se encontraban disponibles.
Es un hotel muy bonito, con areas agradables, comida y bebida muy buenos, sin embargo el hotel no se encuentra terminado en su totalidad, algunas areas como el spa no se encontraban disponibles.
10
Pau
12 mar 2025
·
Se alojó 5 noches
Excelente servicio y atención por parte de todos. La comida deliciosa. Instalaciones en perfecto estado. Lo malo, no tienen cargadores para carros eléctricos y no hay actividades para pequeños de 2 años
Excelente servicio y atención por parte de todos. La comida deliciosa. Instalaciones en perfecto estado. Lo malo, no tienen cargadores para carros eléctricos y no hay actividades para pequeños de 2 años
10
Christina Marie
23 mar 2025
·
Se alojó 3 noches
The property was gorgeous. Ocean was very cold and water was rough, so we didn’t do much but play in the sand. The pool was great. Perfect for kids. It was heated, so even when it was chilly, you could swim all day. There was a large area that was about 2 feet deep, so our 4 year old could play and we didn’t have to worry too much. The food was pretty good too. I was surprised by how much I liked all the seafood.
The property was gorgeous. Ocean was very cold and water was rough, so we didn’t do much but play in the sand. The pool was great. Perfect for kids. It was heated, so even when it was chilly, you could swim all day. There was a large area that was about 2 feet deep, so our 4 year old could play and we didn’t have to worry too much. The food was pretty good too. I was surprised by how much I liked all the seafood.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes elogian la limpieza general, especialmente en las habitaciones. Otros informan de deficiencias como baños públicos sucios, muebles manchados, tumbonas de piscina sucias o manchadas, suciedad en los pasillos que permanece días y basura en la playa.
Reseñas de huéspedes relacionadas
6
Johan
23 abr 2025
·
Se alojó 5 noches
Recientemente nos hospedamos en Dreams Estrella del Mar Mazatlán Golf & Spa Resort y, aunque el resort ofrece instalaciones modernas y habitaciones de diseño atractivo, hubo aspectos que no cumplieron con nuestras expectativas considerando el alto costo del alojamiento. Lo positivo: • Las habitaciones son espaciosas, bien decoradas y ofrecen un alto nivel de confort. • El personal fue en general amable y servicial, lo que contribuyó a una estancia agradable. Áreas de mejora: • La variedad de alimentos en los restaurantes fue limitada. Aunque algunos platillos estaban bien preparados, esperábamos una oferta más amplia y especial, acorde al precio del resort. • La playa presentaba residuos y hierbas, lo que afectó la experiencia de disfrutar del mar. En resumen, mientras que las instalaciones y el servicio fueron satisfactorios, la relación calidad-precio se ve afectada por la limitada oferta gastronómica y las condiciones de la playa.
Recientemente nos hospedamos en Dreams Estrella del Mar Mazatlán Golf & Spa Resort y, aunque el resort ofrece instalaciones modernas y habitaciones de diseño atractivo, hubo aspectos que no cumplieron con nuestras expectativas considerando el alto costo del alojamiento. Lo positivo: • Las habitaciones son espaciosas, bien decoradas y ofrecen un alto nivel de confort. • El personal fue en general amable y servicial, lo que contribuyó a una estancia agradable. Áreas de mejora: • La variedad de alimentos en los restaurantes fue limitada. Aunque algunos platillos estaban bien preparados, esperábamos una oferta más amplia y especial, acorde al precio del resort. • La playa presentaba residuos y hierbas, lo que afectó la experiencia de disfrutar del mar. En resumen, mientras que las instalaciones y el servicio fueron satisfactorios, la relación calidad-precio se ve afectada por la limitada oferta gastronómica y las condiciones de la playa.
10
Marc
7 abr 2025
·
Se alojó 6 noches
Clean facility with hard working staff to make your experience the best it can be. Lots of dolphins in the ocean in this area visible from the beach.
Clean facility with hard working staff to make your experience the best it can be. Lots of dolphins in the ocean in this area visible from the beach.
6
Erick
22 jul 2024
·
Se alojó 4 noches
The property is new and they have good facilities, spacious, nice rooms, great activities, shows, events, fun for the family. However, it is understaffed, hallways are not cleaned at all, dirt, dead bugs and other disgusting stuff (someone vomitted on the stairs) remained there for days even after we called the front desk and reported it. The food at the restaurants is very good but again they are unsedstaffed so even if they try their hardest the service is very poor. For example there were very long lines at the breakfast stations or food items weren't re-stocked in buffets, and in certain restaurants the service was slow. Also, the wines included are only house wines that are terrible, we bought wine everynight. They were very inflexibe about certain things that were irrelevant (not letting us add a two-top table to a six-seat table to accomadate parents because it was against their brand) while missing the boat on big things (vomit on the stairs for 2 days) or housekeeping was good but missed details (dirty cups left in the room or the room-service bin for days) or poor circulation in the gym). Its not a cheap hotel and has a lot of potential to be worth the money so we hope they get their staffing right otherwise it will be a waste of a property.
The property is new and they have good facilities, spacious, nice rooms, great activities, shows, events, fun for the family. However, it is understaffed, hallways are not cleaned at all, dirt, dead bugs and other disgusting stuff (someone vomitted on the stairs) remained there for days even after we called the front desk and reported it. The food at the restaurants is very good but again they are unsedstaffed so even if they try their hardest the service is very poor. For example there were very long lines at the breakfast stations or food items weren't re-stocked in buffets, and in certain restaurants the service was slow. Also, the wines included are only house wines that are terrible, we bought wine everynight. They were very inflexibe about certain things that were irrelevant (not letting us add a two-top table to a six-seat table to accomadate parents because it was against their brand) while missing the boat on big things (vomit on the stairs for 2 days) or housekeeping was good but missed details (dirty cups left in the room or the room-service bin for days) or poor circulation in the gym). Its not a cheap hotel and has a lot of potential to be worth the money so we hope they get their staffing right otherwise it will be a waste of a property.
8
Gustavo
7 may 2025
·
Se alojó 5 noches
La propiedad es hermosa y prácticamente nueva, el personal en todo momento fue increíblemente atento, amable y buscando soluciones, somos vegetarianos y siempre buscaron la manera de adaptar platillos u ofrecernos opciones vegetarianas. Lamentablemente (y sé que no depende del hotel sino de los huéspedes) hubo dos accidentes en las albercas en el transcurso de los 6 días de estancia, un día tuvieron que evacuar una de las albercas grandes porque un niño vomito y a los dos días otra alberca fue desalojada porque hubo un problema con un pequeñito y se hizo del baño, debería ser obligatorio que los niños pequeños que no tienen control de esfinteres y que están en proceso de aprendizaje usen pañal de alberca. No dan ganas de meterte a una alberca en estas condiciones por más químicos que le apliquen, existía la opción de área solo para adultos pero el costo nos pareció demasiado alto por cambiar de categoría. Creo que prefiero ir menos días a un hotel solo para adultos a regresar a uno familiar donde puedan suceder estos inconvenientes. Es una lástima porque el hotel está realmente hermoso. Nunca pudimos entrar al mar porque había bandera roja y las olas estaban muy bravas pero eso no se puede controlar y nuevamente no depende el hotel.
La propiedad es hermosa y prácticamente nueva, el personal en todo momento fue increíblemente atento, amable y buscando soluciones, somos vegetarianos y siempre buscaron la manera de adaptar platillos u ofrecernos opciones vegetarianas. Lamentablemente (y sé que no depende del hotel sino de los huéspedes) hubo dos accidentes en las albercas en el transcurso de los 6 días de estancia, un día tuvieron que evacuar una de las albercas grandes porque un niño vomito y a los dos días otra alberca fue desalojada porque hubo un problema con un pequeñito y se hizo del baño, debería ser obligatorio que los niños pequeños que no tienen control de esfinteres y que están en proceso de aprendizaje usen pañal de alberca. No dan ganas de meterte a una alberca en estas condiciones por más químicos que le apliquen, existía la opción de área solo para adultos pero el costo nos pareció demasiado alto por cambiar de categoría. Creo que prefiero ir menos días a un hotel solo para adultos a regresar a uno familiar donde puedan suceder estos inconvenientes. Es una lástima porque el hotel está realmente hermoso. Nunca pudimos entrar al mar porque había bandera roja y las olas estaban muy bravas pero eso no se puede controlar y nuevamente no depende el hotel.
8
Diana
9 sept 2025
·
Se alojó 3 noches
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
10
Valente
26 oct 2025
·
Se alojó 3 noches
Staff was really nice. Rooms were clean.
Staff was really nice. Rooms were clean.
4
Dario
17 sept 2025
·
Se alojó 4 noches
La propiedad tiene un año y está muy mal mantenida. Elevadores sin funcionar, baños públicos sin limpiar por días, falta de personal, mala calidad de alimentos. Falta de sombrillas en la playa. Mala logística para salida y entradas, cuando se congestionan. Poca amabilidad en el check in. En general, mala experiencia y no acorde al precio pagado.
La propiedad tiene un año y está muy mal mantenida. Elevadores sin funcionar, baños públicos sin limpiar por días, falta de personal, mala calidad de alimentos. Falta de sombrillas en la playa. Mala logística para salida y entradas, cuando se congestionan. Poca amabilidad en el check in. En general, mala experiencia y no acorde al precio pagado.
8
Scott
1 dic 2025
·
Se alojó 7 noches
This would be an amazing resort, except for a few things that would make the stay much better. It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view. Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment. The worst thing is all the beach/pool chairs are covered in poop all the time. It would be nice if you could have the chairs washed. The food is amazing, the staff is super kind. At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
This would be an amazing resort, except for a few things that would make the stay much better. It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view. Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment. The worst thing is all the beach/pool chairs are covered in poop all the time. It would be nice if you could have the chairs washed. The food is amazing, the staff is super kind. At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
10
Oscar
21 dic 2025
·
Se alojó 4 noches
Limpieza, personal, todo el hotel en general en perfecto estado. La comida muy buena, el servicio excelente
Limpieza, personal, todo el hotel en general en perfecto estado. La comida muy buena, el servicio excelente
10
Alicia
7 jul 2025
·
Se alojó 2 noches
Very clean, good food.
Very clean, good food.
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Habitaciones
Las habitaciones modernas y espaciosas con vistas al mar reciben elogios frecuentes por su comodidad. Algunos huéspedes mencionan un aire acondicionado débil, problemas con las llaves o las cerraduras, ruido ocasional entre habitaciones y algunos encuentran la decoración genérica.
Reseñas de huéspedes relacionadas
4
Oscar
24 sept 2025
·
Se alojó 7 noches
Terrible air conditioning in bedroom (max for ac is 70 F) Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
Terrible air conditioning in bedroom (max for ac is 70 F) Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
6
Manuel
19 ago 2024
·
Se alojó 2 noches
It was a nice hotel, but overall i think the hotel can do better, our room key wouldnt open the door, and they had us waiting outside our room for over an hour, they should have a master key to open the door, instead they had tu unbolt the door to get it, i know it can happen to anybody, but a hotel that fancy should have other Alternatives to opening a door..
It was a nice hotel, but overall i think the hotel can do better, our room key wouldnt open the door, and they had us waiting outside our room for over an hour, they should have a master key to open the door, instead they had tu unbolt the door to get it, i know it can happen to anybody, but a hotel that fancy should have other Alternatives to opening a door..
8
LORENA
7 oct 2025
·
Se alojó 1 noche
TENIA VISTA AL MAR Y ES UNA HABITACIÓN AMPLIA Y MUY COMODA.
TENIA VISTA AL MAR Y ES UNA HABITACIÓN AMPLIA Y MUY COMODA.
8
Chan Woo
31 ene 2025
·
Se alojó 3 noches
All rooms are ocean front view-beautiful! Room was very nice and comfortable. But general Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
All rooms are ocean front view-beautiful! Room was very nice and comfortable. But general Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
10
Valente
26 oct 2025
·
Se alojó 3 noches
Staff was really nice. Rooms were clean.
Staff was really nice. Rooms were clean.
8
JESUS
6 oct 2025
·
Se alojó 3 noches
Vista de la habitación
Vista de la habitación
6
Aaron Rodrigo
6 jul 2025
·
Se alojó 3 noches
En general el hotel el hotel está muy bien , pero nos quedamos 3 noches y 2 noches se descompuso el aire acondicionado era imposible estar en los cuartos y más dormir , me parece increíble que un hotel que tiene un poco más de 1 año y la categoría que es el hotel no cuente con otra opción del aire acondicionado , fueron 2 noches en donde no pudimos dormir por el calor y lo único que decían es que ya mantenimiento estaba trabajando en ello.
En general el hotel el hotel está muy bien , pero nos quedamos 3 noches y 2 noches se descompuso el aire acondicionado era imposible estar en los cuartos y más dormir , me parece increíble que un hotel que tiene un poco más de 1 año y la categoría que es el hotel no cuente con otra opción del aire acondicionado , fueron 2 noches en donde no pudimos dormir por el calor y lo único que decían es que ya mantenimiento estaba trabajando en ello.
10
Ana
9 oct 2025
·
Se alojó 2 noches
Solo un detalle se escucha mucho el ruido de la habitacion contigua y los huespedes no respetaban lo que dice el reglamento de la música alta
Solo un detalle se escucha mucho el ruido de la habitacion contigua y los huespedes no respetaban lo que dice el reglamento de la música alta
8
Adriana
10 nov 2025
·
Se alojó 1 noche
room, amenities and service were all great but the decor was whitewashed and disconnected from the culture. It was also very far from the city center so no good shopping options. Nice and def 5 star experience for a resort but left much to be desired.
room, amenities and service were all great but the decor was whitewashed and disconnected from the culture. It was also very far from the city center so no good shopping options. Nice and def 5 star experience for a resort but left much to be desired.
10
Lori
16 feb 2025
·
Se alojó 4 noches
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
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Servicio
El personal es ampliamente descrito como amable y atento. Sin embargo, el registro de entrada/salida puede ser lento, la comunicación inconsistente, el servicio de piscina/bar y de habitaciones irregular, y la presión de venta de multipropiedad es una queja recurrente.
Reseñas de huéspedes relacionadas
6
maria fernanda
12 ago 2025
·
Se alojó 3 noches
Pésimo servicio de llegada , tardadisimo el check in , otra tanto esperar a q hubiera bellboy disponible, nos llevamos nosotros las maletas al cuarto. Llegamos al cuarto y no jalaban las llaves . Hablamos y NO HABIA manera q nos llevaran llaves , había que regresar .
Pésimo servicio de llegada , tardadisimo el check in , otra tanto esperar a q hubiera bellboy disponible, nos llevamos nosotros las maletas al cuarto. Llegamos al cuarto y no jalaban las llaves . Hablamos y NO HABIA manera q nos llevaran llaves , había que regresar .
8
Isaiah
8 oct 2025
·
Se alojó 4 noches
Great experience at the hotel. A little upset that there was multiple miscommunication. Thania was great help from the concierge desk but no one communicated with her that they changed our room after she had everything set up for a surprise for my girlfriend’s birthday. Also had a romantic dinner set up and nothing was communicated again I went to go ask if it was ready and no one knew anything about it. Joel at the preferred bar lounge was great he made our stay very memorable very friendly and kind even though working long hours he made sure he took care of us in a caring manner. Overall great stay on the property.
Great experience at the hotel. A little upset that there was multiple miscommunication. Thania was great help from the concierge desk but no one communicated with her that they changed our room after she had everything set up for a surprise for my girlfriend’s birthday. Also had a romantic dinner set up and nothing was communicated again I went to go ask if it was ready and no one knew anything about it. Joel at the preferred bar lounge was great he made our stay very memorable very friendly and kind even though working long hours he made sure he took care of us in a caring manner. Overall great stay on the property.
10
Jorge
2 ago 2025
·
Se alojó 3 noches
Check in DEMASIADO tardado (1 hora 10 min)
Check in DEMASIADO tardado (1 hora 10 min)
10
Valente
26 oct 2025
·
Se alojó 3 noches
Staff was really nice. Rooms were clean.
Staff was really nice. Rooms were clean.
2
maggie
16 may 2024
·
Se alojó 3 noches
The facility is nice and new what the property is advertising online is completely false. The hotel say 7 restaurants but only 3 are available the other 4 under construction, No Spa, room service never showed. Alot of the services are not available nor in use. For the price of this hotel I could've stayed elsewhere.
The facility is nice and new what the property is advertising online is completely false. The hotel say 7 restaurants but only 3 are available the other 4 under construction, No Spa, room service never showed. Alot of the services are not available nor in use. For the price of this hotel I could've stayed elsewhere.
2
Jesus
16 nov 2025
·
Se alojó 4 noches
El servicio en la barra de la alberca les falta surtido de lo que ofrecen y personal muy inesperto para preparar bebidas entiendo que Les llego un grupo muy grande pero t ubieras preparado para la occasion uno ba a relajarse y ese tipo de personas no son las adecuadas para ese tipo de resort.
El servicio en la barra de la alberca les falta surtido de lo que ofrecen y personal muy inesperto para preparar bebidas entiendo que Les llego un grupo muy grande pero t ubieras preparado para la occasion uno ba a relajarse y ese tipo de personas no son las adecuadas para ese tipo de resort.
4
Maria
27 jun 2024
·
Se alojó 4 noches
El hotel no cuenta con el personal suficiente para atender a la cantidad de personas hospedadas en el. Los restaurantes se quedaban sin comida, no hacen la limpieza de los cuartos y las bebidas en el bar se terminan.
El hotel no cuenta con el personal suficiente para atender a la cantidad de personas hospedadas en el. Los restaurantes se quedaban sin comida, no hacen la limpieza de los cuartos y las bebidas en el bar se terminan.
10
Kuljit
15 abr 2025
·
Se alojó 7 noches
Hotel was clean and modern. Staff was very attentive and friendly. Preferred club was worth it for my wife and I. From the bell boys to maids to servers, service was remarkable. Abel and Fernando were our main pool servers at the preferred club pool and they were awesome. Highly recommend the hotel.
Hotel was clean and modern. Staff was very attentive and friendly. Preferred club was worth it for my wife and I. From the bell boys to maids to servers, service was remarkable. Abel and Fernando were our main pool servers at the preferred club pool and they were awesome. Highly recommend the hotel.
10
Gissel Daniela
15 jun 2025
·
Se alojó 2 noches
El hotel esta hermoso, las instalaciones bonitas y comodas. El servicio excelente. Sin embargo...!!! Tengan cuidado con la agencia de Unlimited o UVC que esta dentro del hotel y te agarran a tu llegada..! Los acosan y hostigan para adquirir una membresía que al final termina con precios super elevados. Nos hicieron perder 4 horas intentando vender la membresia. Mi pareja y yo nos hospedamos ahi para relajarnos, salir de la rutina y alejarnos del estres, pero esta gente nos hicieron pasar un momento incomodo por 4 horas, nos sentimos presionados, estresados y hostigados..!! Al final la experiencia fue agridulce por ese detalle.
El hotel esta hermoso, las instalaciones bonitas y comodas. El servicio excelente. Sin embargo...!!! Tengan cuidado con la agencia de Unlimited o UVC que esta dentro del hotel y te agarran a tu llegada..! Los acosan y hostigan para adquirir una membresía que al final termina con precios super elevados. Nos hicieron perder 4 horas intentando vender la membresia. Mi pareja y yo nos hospedamos ahi para relajarnos, salir de la rutina y alejarnos del estres, pero esta gente nos hicieron pasar un momento incomodo por 4 horas, nos sentimos presionados, estresados y hostigados..!! Al final la experiencia fue agridulce por ese detalle.
10
Mariela
16 jun 2025
·
Se alojó 1 noche
Me gustó, la gastronomía esta super rica 🙌 y las habitaciones e instalaciones muy cuidadas y limpias, lo unico es los meseros en area de alberca habia pocos o no te atendían, y el room service muy lento
Me gustó, la gastronomía esta super rica 🙌 y las habitaciones e instalaciones muy cuidadas y limpias, lo unico es los meseros en area de alberca habia pocos o no te atendían, y el room service muy lento
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Ubicación
Entorno aislado y tranquilo cerca del aeropuerto, pero a 30–45 minutos del centro de la ciudad con controles de seguridad. La playa es larga y pintoresca, pero las olas suelen ser demasiado fuertes para nadar y las opciones de transporte pueden ser limitadas o costosas.
Reseñas de huéspedes relacionadas
10
Jose
6 may 2025
·
Se alojó 2 noches
Excelente en todos los aspectos el que podría ser un punto a favor o en contra es que está a 30 min de la CD de Mazatlán, también deberían avisar que los bares de la piscina cierran a las 5:30 PM, Todo lo demás excelente la comida está riquisima
Excelente en todos los aspectos el que podría ser un punto a favor o en contra es que está a 30 min de la CD de Mazatlán, también deberían avisar que los bares de la piscina cierran a las 5:30 PM, Todo lo demás excelente la comida está riquisima
10
larry
14 sept 2025
·
Se alojó 3 noches
The property was semi isolated, this was exactly what we desired. Security was on point.
The property was semi isolated, this was exactly what we desired. Security was on point.
10
Hugo Julio
30 jul 2025
·
Se alojó 5 noches
Muy aceptable, lejos de la sociedad
Muy aceptable, lejos de la sociedad
8
Janet Dominguez Santacruz Ivan
4 sept 2025
·
Se alojó 3 noches
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered. We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro. Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough. Pool staff wasn’t welcoming, ordering drinks was a hassle. Housekeeping showed up one day for our stay (Friday-Monday). Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment. Property needs maintenance. We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month. We were overall not impressed, and disappointed. This is more for a family not a couple. Would not recommend or come back. Overall we were disappointed.
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered. We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro. Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough. Pool staff wasn’t welcoming, ordering drinks was a hassle. Housekeeping showed up one day for our stay (Friday-Monday). Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment. Property needs maintenance. We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month. We were overall not impressed, and disappointed. This is more for a family not a couple. Would not recommend or come back. Overall we were disappointed.
10
Rosa
12 jun 2025
·
Se alojó 3 noches
Nice property good service. The only negative is you can’t swim in the beach
Nice property good service. The only negative is you can’t swim in the beach
6
Cynthia Emily
12 abr 2025
·
Se alojó 7 noches
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
10
Julian
12 jun 2025
·
Se alojó 4 noches
Everything was great , new property very nice ! It is just sad that the ocean is so dangerous to swim in that area !
Everything was great , new property very nice ! It is just sad that the ocean is so dangerous to swim in that area !
6
Pedro Pablo
8 oct 2025
·
Se alojó 4 noches
Las instalaciones son buenas, buena limpieza, comida más o menos, pero la playa muy mala, con el agua muy revolcada y apesturrienta y lo peor, que tienes que pasar muchos filtros de seguridad y si quieres salir de ahí, todas las tarifas de los taxis son de $600 pesos así sean 2 o 10 kilómetros, deberían de dar más opciones de transporte como uber .
Las instalaciones son buenas, buena limpieza, comida más o menos, pero la playa muy mala, con el agua muy revolcada y apesturrienta y lo peor, que tienes que pasar muchos filtros de seguridad y si quieres salir de ahí, todas las tarifas de los taxis son de $600 pesos así sean 2 o 10 kilómetros, deberían de dar más opciones de transporte como uber .
10
Lori
16 feb 2025
·
Se alojó 4 noches
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
6
Nallely
2 oct 2025
·
Se alojó 5 noches
If you plan to travel with your pet, please read this! I chose this hotel because it was the closest pet-friendly resort to Ciudad Juárez—we wanted our dog to meet the beach for the first time. The listing only said “pet friendly with a fee” and gave no details. After booking a Swim Out Preferred Room, I learned it wasn’t pet friendly. Expedia had to call the property to switch us, and that’s when we learned the rules: pets not allowed in spa, gym, pool, or beach, and they can’t be left alone more than 2 hours. Upon arrival they welcomed us with a bed, bowls, and toys, but the stay was far from “pet friendly.” At every restaurant we were stopped and managers had to request permission for my 7 lb poodle to enter in her carrier—never allowed to sit on the floor. She wasn’t allowed at restaurants, pool, spa, or beach, and we were even called out for letting her pee on the grass (though no pet relief areas exist). Essentially, the only place she was welcome was our lowest-tier room. The pet fee felt unreasonable for such restrictions. Other notes: the resort is secluded, 45 minutes from town, with no Ubers (taxis are about $66 USD round trip). Food was excellent, staff friendly, and the resort a nice size—not too big or small. Drinks were disappointing compared to past stays with this chain. Overall, staff was great but management rules and unclear policies made it a poor choice for pet owners.
If you plan to travel with your pet, please read this! I chose this hotel because it was the closest pet-friendly resort to Ciudad Juárez—we wanted our dog to meet the beach for the first time. The listing only said “pet friendly with a fee” and gave no details. After booking a Swim Out Preferred Room, I learned it wasn’t pet friendly. Expedia had to call the property to switch us, and that’s when we learned the rules: pets not allowed in spa, gym, pool, or beach, and they can’t be left alone more than 2 hours. Upon arrival they welcomed us with a bed, bowls, and toys, but the stay was far from “pet friendly.” At every restaurant we were stopped and managers had to request permission for my 7 lb poodle to enter in her carrier—never allowed to sit on the floor. She wasn’t allowed at restaurants, pool, spa, or beach, and we were even called out for letting her pee on the grass (though no pet relief areas exist). Essentially, the only place she was welcome was our lowest-tier room. The pet fee felt unreasonable for such restrictions. Other notes: the resort is secluded, 45 minutes from town, with no Ubers (taxis are about $66 USD round trip). Food was excellent, staff friendly, and the resort a nice size—not too big or small. Drinks were disappointing compared to past stays with this chain. Overall, staff was great but management rules and unclear policies made it a poor choice for pet owners.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Muchos huéspedes disfrutaron de comidas sabrosas y de varios restaurantes. Otros informan de horarios de apertura o variedad limitados, largas esperas, calidad inconsistente, comedores cálidos y bebidas decepcionantes; algunos mencionan problemas de seguridad alimentaria.
Reseñas de huéspedes relacionadas
8
Janet Dominguez Santacruz Ivan
4 sept 2025
·
Se alojó 3 noches
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered. We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro. Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough. Pool staff wasn’t welcoming, ordering drinks was a hassle. Housekeeping showed up one day for our stay (Friday-Monday). Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment. Property needs maintenance. We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month. We were overall not impressed, and disappointed. This is more for a family not a couple. Would not recommend or come back. Overall we were disappointed.
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered. We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro. Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough. Pool staff wasn’t welcoming, ordering drinks was a hassle. Housekeeping showed up one day for our stay (Friday-Monday). Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment. Property needs maintenance. We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month. We were overall not impressed, and disappointed. This is more for a family not a couple. Would not recommend or come back. Overall we were disappointed.
8
Diana
9 sept 2025
·
Se alojó 3 noches
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
4
Jose
20 nov 2025
·
Se alojó 3 noches
El hotel es muy bonito pero la comida no es buena en ninguno de los restaurantes, por las noches solo hay tres restaurantes abiertos y hay que pedir a la carta, lo cual es muy tardado y además sin buen sabor, las bebidas es del alcohol más barato a menos que seas socio, si no traes tu termo en área de alberca sus vasos están viejos y se ven sucios. Las albercas están Super frías dicen que tienen calefacción pero es mentira. Las amenidades que ponen en la publicidad que deberían tener en el cuarto tampoco las tienen a menos de que seas socio. El frigobar solo tiene 4 refrescos, dos cervezas y dos aguas. Lo peor de todo es las personas de recepción de tiempos compartidos donde te envuelven prometiendo ciertos up grades con una plática de 90 min que termina siendo de más de 4 horas, no lo hagan !!!! Piden cantidades impagables para ser socios. El lugar es muy aburrido, no hay shows a ninguna hora. Es un lugar que por lo que cobran no lo vale. No volvería.
El hotel es muy bonito pero la comida no es buena en ninguno de los restaurantes, por las noches solo hay tres restaurantes abiertos y hay que pedir a la carta, lo cual es muy tardado y además sin buen sabor, las bebidas es del alcohol más barato a menos que seas socio, si no traes tu termo en área de alberca sus vasos están viejos y se ven sucios. Las albercas están Super frías dicen que tienen calefacción pero es mentira. Las amenidades que ponen en la publicidad que deberían tener en el cuarto tampoco las tienen a menos de que seas socio. El frigobar solo tiene 4 refrescos, dos cervezas y dos aguas. Lo peor de todo es las personas de recepción de tiempos compartidos donde te envuelven prometiendo ciertos up grades con una plática de 90 min que termina siendo de más de 4 horas, no lo hagan !!!! Piden cantidades impagables para ser socios. El lugar es muy aburrido, no hay shows a ninguna hora. Es un lugar que por lo que cobran no lo vale. No volvería.
6
Cynthia Emily
12 abr 2025
·
Se alojó 7 noches
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
2
Jesus
16 nov 2025
·
Se alojó 4 noches
El servicio en la barra de la alberca les falta surtido de lo que ofrecen y personal muy inesperto para preparar bebidas entiendo que Les llego un grupo muy grande pero t ubieras preparado para la occasion uno ba a relajarse y ese tipo de personas no son las adecuadas para ese tipo de resort.
El servicio en la barra de la alberca les falta surtido de lo que ofrecen y personal muy inesperto para preparar bebidas entiendo que Les llego un grupo muy grande pero t ubieras preparado para la occasion uno ba a relajarse y ese tipo de personas no son las adecuadas para ese tipo de resort.
6
Douglas
16 ene 2025
·
Se alojó 7 noches
Staff made the stay worth while. However, dining options and food quality lacked. Very limited buffet options, i.e. no pasta station like many other A.I. resorts, repetitive breakfast, lunch/dinner & dessert options on buffet. Restaurant’s lacked the quality you would expect for a 5 star resort. Preferred Adult area, lacked food service attendant, however the drink service attendant was on par. Once again the workers made the stay worth while. Abel in preferred adult bar, Santiago & Daniel in Preferred Lounge Bar, Issac, at the Sports Bar, Arturo, in Main Dinning, Mark Butler. Exception worker’s!!
Staff made the stay worth while. However, dining options and food quality lacked. Very limited buffet options, i.e. no pasta station like many other A.I. resorts, repetitive breakfast, lunch/dinner & dessert options on buffet. Restaurant’s lacked the quality you would expect for a 5 star resort. Preferred Adult area, lacked food service attendant, however the drink service attendant was on par. Once again the workers made the stay worth while. Abel in preferred adult bar, Santiago & Daniel in Preferred Lounge Bar, Issac, at the Sports Bar, Arturo, in Main Dinning, Mark Butler. Exception worker’s!!
8
Carlos
25 oct 2025
·
Se alojó 3 noches
Clean and nice room, good service, not a lot of food options / restaurants. We enjoyed our peaceful vacation time
Clean and nice room, good service, not a lot of food options / restaurants. We enjoyed our peaceful vacation time
2
Oscar
26 oct 2025
·
Se alojó 2 noches
El peor hotel de la cadena Secrets & Dreams de los que he visitado. En mal estado, restaurante cerrados, servicio deficiente, insuficientes sombrillas en el área de alberca y sobre todo muy mala calidad y variedad de alimentos para el hotel que debe ser. Otros Dreams son buenos, este definitivamente no debería de tener esa marca.
El peor hotel de la cadena Secrets & Dreams de los que he visitado. En mal estado, restaurante cerrados, servicio deficiente, insuficientes sombrillas en el área de alberca y sobre todo muy mala calidad y variedad de alimentos para el hotel que debe ser. Otros Dreams son buenos, este definitivamente no debería de tener esa marca.
4
Sharone
31 mar 2025
·
Se alojó 3 noches
The food was horrible. Gave me food poisoning
The food was horrible. Gave me food poisoning
10
Oscar
21 dic 2025
·
Se alojó 4 noches
Limpieza, personal, todo el hotel en general en perfecto estado. La comida muy buena, el servicio excelente
Limpieza, personal, todo el hotel en general en perfecto estado. La comida muy buena, el servicio excelente
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
MARCELA
hace 4 semanas
·
Se alojó 5 noches
Reporte el lavamanos que tenia fuga, nunca fueron atenderlo. La habitación los primeros dos días no fueron a limpiarlo a pesar de varias llamadas, tuve que acudir a front desk a poner queja para q fueran a limpiarlo. El restaurante de mariscos cerrado, El kids zone cerrado. Hice varios requerimientos porque llevaba un bebe de 8 meses para las comidas y nada se podia. Eran requerimientos simples... un aguacate, un huevo cocido (me entregaron super crudos) o yogurt natural (xq tenian con fruta picada en el buffet) y no se podia. Muy poca variedad de alimentos en desayunos y comidas. Los restaurantes no puedes pedir para llevar a la habitacion. El room service esta muy muuuy limitado.
Reporte el lavamanos que tenia fuga, nunca fueron atenderlo. La habitación los primeros dos días no fueron a limpiarlo a pesar de varias llamadas, tuve que acudir a front desk a poner queja para q fueran a limpiarlo. El restaurante de mariscos cerrado, El kids zone cerrado. Hice varios requerimientos porque llevaba un bebe de 8 meses para las comidas y nada se podia. Eran requerimientos simples... un aguacate, un huevo cocido (me entregaron super crudos) o yogurt natural (xq tenian con fruta picada en el buffet) y no se podia. Muy poca variedad de alimentos en desayunos y comidas. Los restaurantes no puedes pedir para llevar a la habitacion. El room service esta muy muuuy limitado.
6
Julio Francisco
hace 4 semanas
·
Se alojó 5 noches
Le hace falta mucha sombra . No hay donde esconderte del sol un momento. Pocos camastros. Siempre estaban ocupados. Ns toco q estuvieran arreglando el restaurante de mariscos y la zona de helados por lo que no hubo. Nunca vimos un show nocturno. Poca animacion
Le hace falta mucha sombra . No hay donde esconderte del sol un momento. Pocos camastros. Siempre estaban ocupados. Ns toco q estuvieran arreglando el restaurante de mariscos y la zona de helados por lo que no hubo. Nunca vimos un show nocturno. Poca animacion
4
RICARDO
11 ago 2026
·
Se alojó 2 noches
Las instalaciones muy bien en general, el personal con falta de capacitación y no cumplen con lo estipulado del todo incluido no es cierto que tienen barra premium
Las instalaciones muy bien en general, el personal con falta de capacitación y no cumplen con lo estipulado del todo incluido no es cierto que tienen barra premium
10
Patricia
4 ago 2026
·
Se alojó 1 noche
Excelente opción , hotel muy bonito y cómodo ! Muy recomendable
Excelente opción , hotel muy bonito y cómodo ! Muy recomendable
8
Jose Luis
1 ago 2026
·
Se alojó 3 noches
Excelentes instalaciones y gran servicio por parte de todos, lo único negativo sería que la playa no es tan bonita, aunque si hay actividades como voleyball de playa,
Excelentes instalaciones y gran servicio por parte de todos, lo único negativo sería que la playa no es tan bonita, aunque si hay actividades como voleyball de playa,
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
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Salida
De 00:00 a 00:00
Antes de la(s) 12:00
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Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-16: 304.8163987939453USD
- 2026-09-17: 283.6592367544556USD
- 2026-09-18: 283.6096141622925USD
- 2026-09-19: 273.85302349121093USD
- 2026-09-20: 252.60794354461672USD
- 2026-09-21: 252.60794354461672USD
- 2026-09-22: 252.60794354461672USD
- 2026-09-23: 252.60794354461672USD
- 2026-09-24: 262.7804346621704USD
- 2026-09-25: 262.7804346621704USD
- 2026-09-26: 262.7804346621704USD
- 2026-09-27: 252.76452649444582USD
- 2026-09-28: 252.76452649444582USD
- 2026-09-29: 252.76452649444582USD
- 2026-09-30: 252.76452649444582USD
- 2026-10-01: 299.34763844787597USD
- 2026-10-02: 299.34763844787597USD
- 2026-10-03: 299.34763844787597USD
- 2026-10-04: 308.2554373101807USD
- 2026-10-05: 308.2554373101807USD
- 2026-10-06: 304.059750703125USD
- 2026-10-07: 299.34763844787597USD
- 2026-10-08: 299.34763844787597USD
- 2026-10-09: 299.34763844787597USD
- 2026-10-10: 299.34763844787597USD
- 2026-10-11: 299.34763844787597USD
- 2026-10-12: 391.95444214965823USD
- 2026-10-13: 1267.2222710009767USD
- 2026-10-14: 316.7699727459717USD
- 2026-10-15: 299.34763844787597USD
- 2026-10-16: 308.1478807800293USD
- 2026-10-17: 308.2554373101807USD
- 2026-10-18: 305.2754165386963USD
- 2026-10-19: 387.6834273956299USD
- 2026-10-20: 387.6834273956299USD
- 2026-10-21: 294.7108543395996USD
- 2026-10-22: 309.79706921936037USD
- 2026-10-23: 337.6887534637451USD
- 2026-10-24: 392.589190501709USD
- 2026-10-25: 311.5044370794678USD
- 2026-10-26: 305.2754165386963USD
- 2026-10-27: 301.84353209228516USD
- 2026-10-28: 299.34763844787597USD
- 2026-10-29: 301.84353209228516USD
- 2026-10-30: 299.34763844787597USD
- 2026-10-31: 299.34763844787597USD
- 2026-11-01: 283.52229242767334USD
- 2026-11-02: 358.2381527233887USD
- 2026-11-03: 358.2381527233887USD
- 2026-11-04: 357.34522661621094USD
- 2026-11-05: 372.0732470391846USD
- 2026-11-06: 301.45626545959476USD
- 2026-11-07: 301.84353209228516USD
- 2026-11-08: 301.84353209228516USD
- 2026-11-09: 328.2657563671875USD
- 2026-11-10: 383.0358771136475USD
- 2026-11-11: 1207.3119861547852USD
- 2026-11-12: 352.0529683947754USD
- 2026-11-13: 427.4497804101563USD
- 2026-11-14: 377.8719362524414USD
- 2026-11-15: 387.5651046917725USD
- 2026-11-16: 301.84353209228516USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación las partidas de golf, los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Este alojamiento permite mascotas solo en habitaciones para fumadores (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Mascotas: 1300 MXN por mascota, por noche
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Playa privada
Jardín
Playa (cercana)
Karaoke
Pesca
Piscina al aire libre
Piscina climatizada al aire libre
Música en directo
Evening Entertainment
Pool (Infinity)
Outdoor Fireplace
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Water Park
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Servicio de aparcacoches
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito