Pueblo Bonito Mazatlán
260 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
260 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Pueblo Bonito Mazatlán, los precios por noche son de 225 US$ de media en el mes más barato (mayo) y de 370 US$ en el mes más caro (agosto), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 252 US$ |
| febrero | 319 US$ |
| marzo | 245 US$ |
| abril | 281 US$ |
| mayo | 225 US$ |
| junio | 311 US$ |
| julio | 342 US$ |
| agosto | 370 US$ |
| septiembre | 260 US$ |
| octubre | 272 US$ |
| noviembre | 309 US$ |
| diciembre | 314 US$ |
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sept · 260 US$
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N
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Más caro: agosto (aprox. 370 US$)
Más barato: mayo (aprox. 225 US$)
Acerca de esta propiedad
Sumérgete en una de las 2 piscinas al aire libre o disfruta de las demás instalaciones recreativas, como una sauna, entre otras. Otros servicios de este alojamiento incluyen conexión a Internet wifi gratis, servicios de conserjería y servic...
Servicios
Sumérgete en una de las 2 piscinas al aire libre o disfruta de las demás instalaciones recreativas, como una sauna, entre otras. Otros servicios de este alojamiento incluyen conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago). Llegarás a las principales atracciones de la zona en un abrir y cerrar de ojos gracias al servicio de transporte gratuito.
Servicios empresariales
Tendrás check-out exprés, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Mazatlán? En este alojamiento tienes a tu disposición 259 metros cuadrados de espacio con zona para conferencias y una sala de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento con asistencia gratuito.
Comida
Si tienes ganas de comer algo de cocina italiana, ve a Angelos Gourmet, uno de los 5 restaurantes de este alojamiento, o simplemente llama al servicio de habitaciones con horario limitado. Si necesitas un buen refresco puedes elegir entre el bar junto a la piscina, 2 bares con salón y 2 bares en la piscina.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 247 habitaciones. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte y tabla de planchar con plancha, además de un servicio de limpieza disponible todos los días.
Ubicación
Si decides alojarte en Pueblo Bonito Mazatlan - All Inclusive, te encontrarás en una fantástica zona de Mazatlán (Zona Dorada) y estarás a menos de 15 minutos en coche de Paseo costero Malecón de Mazatlán y Plaza Machado. Además, este alojamiento con todo incluido se encuentra a 9,9 km de Playa Olas Altas y a 0,4 km de Playa Sábalo.
Qué hay cerca
Playa Sábalo(0.3 millas)
Bula(1.7 millas)
Playa Punta Camarón(1.9 millas)
Club de golf y campestre El Cid(2 millas)
Museo de Conchas y Caracoles Marinos(2 millas)
Centro comercial Galerías Mazatlán(2.1 millas)
MonteCarlo Casino(2.2 millas)
Casino del Rey(2.4 millas)
Playa Brujas(2.5 millas)
Caverna del Diablo(2.5 millas)
Playa de Cerritos(2.5 millas)
Letras de Mazatlán(2.5 millas)
Paseo costero Malecón de Mazatlán(2.6 millas)
Monumento a la Familia(2.6 millas)
Centro de Convenciones y Exposiciones de Mazatlán Mazatlán International Center(2.8 millas)
El aeropuerto más cercano se encuentra en Mazatlán, Sinaloa (MZT-Aeropuerto Internacional General Rafael Buelna)(21 millas)
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
Ubicación
Avenida. Camaron Sabalo No. 2121 Norte Apartado Postal No. 6, El Encanto, Mazatlán, Estado de Sinaloa, México
Playa Sábalo (0.3 millas)
Bula (1.7 millas)
Playa Punta Camarón (1.9 millas)
Club de golf y campestre El Cid (2 millas)
Museo de Conchas y Caracoles Marinos (2 millas)
Centro comercial Galerías Mazatlán (2.1 millas)
Opciones de habitación
6
Junior Suite Oceanfront
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
575 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Family Suite Oceanfront
Detalles de la oferta
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 6
750 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Junior Suite
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
575 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Junior Suite Ocean View
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
575 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Luxury Suite
Detalles de la oferta
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 6
750 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Family Suite Ocean View
Detalles de la oferta
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 6
750 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Luxury Suite Ocean View
Detalles de la oferta
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 6
750 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes
9
Genial
Basado en 1010 comentarios verificados
¿Quién se queda aquí?
Trabajo
2%
Pareja
30%
Familia
51%
Grupo
13%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Pueblo Bonito Mazatlán Beach Resort - Todo Incluido, los viajeros elogian al personal amable, la playa accesible para nadar y las espaciosas habitaciones con vista al mar, mientras que los inconvenientes recurrentes incluyen una variedad limitada de opciones gastronómicas con cargos adicionales ocasionales, la ausencia de refrigeradores o café en la habitación y un entretenimiento nocturno irregular.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Pueblo Bonito Mazatlán Beach Resort - Todo Incluido, los viajeros elogian al personal amable, la playa accesible para nadar y las espaciosas habitaciones con vista al mar, mientras que los inconvenientes recurrentes incluyen una variedad limitada de opciones gastronómicas con cargos adicionales ocasionales, la ausencia de refrigeradores o café en la habitación y un entretenimiento nocturno irregular.
Muchos huéspedes encontraron que la propiedad, las piscinas y la playa estaban limpias, aunque algunos informaron sobre habitaciones con olor a humedad, insectos o basura que necesitaba ser recogida más rápidamente. El servicio es ampliamente amable y atento, pero las largas colas en el check-in, las ofertas de tiempo compartido y los cargos por la entrega a la habitación frustran a algunos. Espere una estancia relajada y apta para familias en una excelente playa con un ambiente más tranquilo.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La ubicación frente a la playa con dos piscinas es un punto destacado, y el servicio de transporte a Emerald Bay amplía las opciones. Los inconvenientes comunes son la sombra limitada y la falta de toallas para la piscina, un gimnasio muy pequeño que puede requerir reservas y poco entretenimiento nocturno.
Reseñas de huéspedes relacionadas
6
Blu
27 mar 2025
·
Se alojó 6 noches
For a resort of this quality the fact that you have to check towels out every day for use at the pool is very frustrating. This is very frustrating especially when the resort runs out of towels by the afternoon. Guests are also allowed to come out in the morning and leave towels and personal items on pool chairs and then leave for the day basically taking up the majority of the pool chairs and then not even using them! This is very frustrating and allows for towels and chairs to be tied up all day. This is allowed and happens at both locations.
For a resort of this quality the fact that you have to check towels out every day for use at the pool is very frustrating. This is very frustrating especially when the resort runs out of towels by the afternoon. Guests are also allowed to come out in the morning and leave towels and personal items on pool chairs and then leave for the day basically taking up the majority of the pool chairs and then not even using them! This is very frustrating and allows for towels and chairs to be tied up all day. This is allowed and happens at both locations.
6
Juan Pablo Pardo
17 jul 2025
·
Se alojó 4 noches
We were looking forward to our stay at Pueblo Bonito Mazatlan. It started awkwardly. After checking in, we were told to visit another desk where our bracelets would be activated. This also included being invited to attend a breakfast in a different hotel (Emerald Bay) for a sales pitch. Not the idea of relaxation after a flight. Dining was OK but the drinks felt very watered down. There was a “Banda” on the beach playing music. Unfortunately, they were loud and out of tune. They were more of a nuisance than a picturesque element to our stay. It made watching the sun set unbearable. Getting a place on the beach was also a struggle. There was a single row of palapa for a very big hotel. We had to secure a spot at 6:00 am. This must have been worse for families with children who could not be up at 5:30 to get a spot under the shade. The guests were also not entirely wonderful. There was trash on the beach every day, as well as in the property. People left food in the hallways and it would take hours for it to be picked up. There were a couple of dead roaches every day in the morning in the hallway. The fitness center was also small (less than 80 sq ft) with one treadmill, one bicycle, and some dumbbells. The one in Emerald Bay was better—an actual fitness center—but it involved taking an uber or the not too frequent shuttle between the properties. This was quite inconvenient (and wasn’t clear in the marketing for the hotel). Mazatlan is beautiful. But not this hotel.
We were looking forward to our stay at Pueblo Bonito Mazatlan. It started awkwardly. After checking in, we were told to visit another desk where our bracelets would be activated. This also included being invited to attend a breakfast in a different hotel (Emerald Bay) for a sales pitch. Not the idea of relaxation after a flight. Dining was OK but the drinks felt very watered down. There was a “Banda” on the beach playing music. Unfortunately, they were loud and out of tune. They were more of a nuisance than a picturesque element to our stay. It made watching the sun set unbearable. Getting a place on the beach was also a struggle. There was a single row of palapa for a very big hotel. We had to secure a spot at 6:00 am. This must have been worse for families with children who could not be up at 5:30 to get a spot under the shade. The guests were also not entirely wonderful. There was trash on the beach every day, as well as in the property. People left food in the hallways and it would take hours for it to be picked up. There were a couple of dead roaches every day in the morning in the hallway. The fitness center was also small (less than 80 sq ft) with one treadmill, one bicycle, and some dumbbells. The one in Emerald Bay was better—an actual fitness center—but it involved taking an uber or the not too frequent shuttle between the properties. This was quite inconvenient (and wasn’t clear in the marketing for the hotel). Mazatlan is beautiful. But not this hotel.
8
Sara
11 mar 2023
·
Se alojó 7 noches
Not quite as described. Checkin was chaotic, we had to change rooms after we’d unpacked as our room was promised to someone else the day before we left; we were put in an identical room, literally next door. Swimup bars are advertised on the website - no, those are on the sister property. There are 2 restaurants on site, one in town and one next door (both of those have extra charges and require reservations). The fitness center is a tiny upstairs room which requires reservations. There are better options all around Mazatlan.
Not quite as described. Checkin was chaotic, we had to change rooms after we’d unpacked as our room was promised to someone else the day before we left; we were put in an identical room, literally next door. Swimup bars are advertised on the website - no, those are on the sister property. There are 2 restaurants on site, one in town and one next door (both of those have extra charges and require reservations). The fitness center is a tiny upstairs room which requires reservations. There are better options all around Mazatlan.
8
Kelly
20 abr 2025
·
Se alojó 3 noches
Option of two beaches was nice, but too hard to find shade at Emerald Bay. Wished there had been evening entertainment like there is at other all-inclusive resorts.
Option of two beaches was nice, but too hard to find shade at Emerald Bay. Wished there had been evening entertainment like there is at other all-inclusive resorts.
10
RACHAEL
25 ene 2025
·
Se alojó 7 noches
We enjoyed the location, views, and staff. There were 2 pool areas and 3 spots to eat. There was beach service for drinks and food, LOVELY! (!Gracias RAMON!) They have daily poker games, Bingo, and most days- water aerobics and beach volleyball. The beach bar was open until 1030pm, and rarely was busy that late. We were there during an unexpectedly cold snap, and never used the AC. Many travelers invested in new Mazatlan hoodies from the beach vendors. Transportation was easy. We used open air taxis and Uber to get around easily. Pueblo Bonito is on a nice strip of restaurants and shops if you leave the hotel by foot. Oddly, they do not have a minibar or even a FRIDGE in the rooms, which was a disappointment for an All-inclusive. They also give you a coffee maker in the room with NO coffee making products. ??? Different levels of service are identified by different color wrisbands- blue, orange, brown, and gold. We took advantage of a pool day at the sister property, Emerald Bay. We also went there 1 evening for dinner and drinks at Kelly's. THE STAFF AND SERVERS ARE AMAZING! GRACIAS!! We do recommend bringing a good supply of small bills for tipping, $1s and $5s. Prices on the beach: 12 oysters-150 pesos 15 shrimp- 150 pesos A sarong without sparkles- 180 pesos or 280 pesos with sparkles Mazatlan NFL embroidered cap 250 pesos Massage 30 minutes- 300 pesos Massage 60 minutes - 500 pesos We didn't buy any jewelry or clothing. A PUEBLO BONITO MAZATLAN
We enjoyed the location, views, and staff. There were 2 pool areas and 3 spots to eat. There was beach service for drinks and food, LOVELY! (!Gracias RAMON!) They have daily poker games, Bingo, and most days- water aerobics and beach volleyball. The beach bar was open until 1030pm, and rarely was busy that late. We were there during an unexpectedly cold snap, and never used the AC. Many travelers invested in new Mazatlan hoodies from the beach vendors. Transportation was easy. We used open air taxis and Uber to get around easily. Pueblo Bonito is on a nice strip of restaurants and shops if you leave the hotel by foot. Oddly, they do not have a minibar or even a FRIDGE in the rooms, which was a disappointment for an All-inclusive. They also give you a coffee maker in the room with NO coffee making products. ??? Different levels of service are identified by different color wrisbands- blue, orange, brown, and gold. We took advantage of a pool day at the sister property, Emerald Bay. We also went there 1 evening for dinner and drinks at Kelly's. THE STAFF AND SERVERS ARE AMAZING! GRACIAS!! We do recommend bringing a good supply of small bills for tipping, $1s and $5s. Prices on the beach: 12 oysters-150 pesos 15 shrimp- 150 pesos A sarong without sparkles- 180 pesos or 280 pesos with sparkles Mazatlan NFL embroidered cap 250 pesos Massage 30 minutes- 300 pesos Massage 60 minutes - 500 pesos We didn't buy any jewelry or clothing. A PUEBLO BONITO MAZATLAN
10
Helen Ruth
26 nov 2025
·
Se alojó 14 noches
Pueblo Bonito Mazatlan was a gorgeous resort - the staff went above and beyond, the view from our room was unbelievable. The beach was stunning and the pools were well maintained. The food was overrall very good, Angelos was excellent, the buffet had a good variety, Cilantros for dinner was great - their breakfast hit and miss. I wish our room had a little fridge and a proper coffee maker - that was our only real complaint. Overall a really nice experience - I would not hesitate to come back.
Pueblo Bonito Mazatlan was a gorgeous resort - the staff went above and beyond, the view from our room was unbelievable. The beach was stunning and the pools were well maintained. The food was overrall very good, Angelos was excellent, the buffet had a good variety, Cilantros for dinner was great - their breakfast hit and miss. I wish our room had a little fridge and a proper coffee maker - that was our only real complaint. Overall a really nice experience - I would not hesitate to come back.
6
Pablo Roberto
2 jul 2025
·
Se alojó 4 noches
The 4 of us traveled for a short AI family vacation. We stayed 4 nights. I didn’t realize there was a difference staying at PB Mazatlán and PB Emerald Bay. We stayed at PBM, but enjoyed PBEB more. The thing we really didn’t like about PBM were the bands playing on the beach. It was so noisy!! More than one band was playing Banda music on the beach, while the resort was playing music by the pool and guests had their own little speakers. So we honestly spent pool days at PBEB. But, at PBEB the beach wasn’t as fun to swim in bc there were definitely less waves. Another thing, the food was good as long as we stayed away from the buffets. Cilantro’s was nice and so was the Asian type cuisine at the other restaurant. I wish the menus would change nightly. The service everywhere was good. At the pool, some servers were better than others, but no one came by often to clear plates and cups from poolside, so that caused more birds to be picking at plates and therefore more poop around the pool chairs and umbrellas. The shuttle two and from both resorts was very useful. But, the earliest you go was about 10:30 am and the soonest you could get the next shuttle was 4pm. So you’re pretty much stuck at one hotel until the next shuttle, unless you take another form of public transportation. The hotel did have a fishing company come by to see if anyone was interested in fishing. We did the deep sea fishing, at $100 per person and had the BEST day! It was a good trip, but I won’t be back.
The 4 of us traveled for a short AI family vacation. We stayed 4 nights. I didn’t realize there was a difference staying at PB Mazatlán and PB Emerald Bay. We stayed at PBM, but enjoyed PBEB more. The thing we really didn’t like about PBM were the bands playing on the beach. It was so noisy!! More than one band was playing Banda music on the beach, while the resort was playing music by the pool and guests had their own little speakers. So we honestly spent pool days at PBEB. But, at PBEB the beach wasn’t as fun to swim in bc there were definitely less waves. Another thing, the food was good as long as we stayed away from the buffets. Cilantro’s was nice and so was the Asian type cuisine at the other restaurant. I wish the menus would change nightly. The service everywhere was good. At the pool, some servers were better than others, but no one came by often to clear plates and cups from poolside, so that caused more birds to be picking at plates and therefore more poop around the pool chairs and umbrellas. The shuttle two and from both resorts was very useful. But, the earliest you go was about 10:30 am and the soonest you could get the next shuttle was 4pm. So you’re pretty much stuck at one hotel until the next shuttle, unless you take another form of public transportation. The hotel did have a fishing company come by to see if anyone was interested in fishing. We did the deep sea fishing, at $100 per person and had the BEST day! It was a good trip, but I won’t be back.
8
Leah Louise
12 nov 2024
·
Se alojó 14 noches
If you are going and want to enjoy amenities like a manicure, facial or massage, be aware the these are a shuttle bus or taxi ride to Pueblo Bonito Emerald Bay. Shuttle is of course free and a taxi is standard taxi charge. I gave up on the manicure, but did have a great couples spa experience. Husband had the deep tissue massage and I had the facial, together in the same room. Mazatlán was great, we took the bus to central Mazatlán to experience the market. I worked great and we had a great time. We felt safe. The resort staff was excellent, remembering your names at the pool bar and the buffet restaurant. I love this resort and location, but felt pushed to visit and use Emerald Bay which I do not prefer. The room was musty and humid even with the requested provision of a dehumidifier, I thought that was air conditionings job, however that was not my profession.
If you are going and want to enjoy amenities like a manicure, facial or massage, be aware the these are a shuttle bus or taxi ride to Pueblo Bonito Emerald Bay. Shuttle is of course free and a taxi is standard taxi charge. I gave up on the manicure, but did have a great couples spa experience. Husband had the deep tissue massage and I had the facial, together in the same room. Mazatlán was great, we took the bus to central Mazatlán to experience the market. I worked great and we had a great time. We felt safe. The resort staff was excellent, remembering your names at the pool bar and the buffet restaurant. I love this resort and location, but felt pushed to visit and use Emerald Bay which I do not prefer. The room was musty and humid even with the requested provision of a dehumidifier, I thought that was air conditionings job, however that was not my profession.
6
Daniela Stephany Balderrama
10 may 2025
·
Se alojó 3 noches
El área de playa del hotel tenía basura de cigarros, vasos, etc. No cuentan con leche deslactosada en ninguno de los restaurantes. Coincidió que los días de mis estancia estaban haciendo adecuaciones con maquinaria en su estacionamiento y el ruido que hacían para romper el piso empezaba desde las 9 am. Desde que llegas te avisan que no está permitido contratar banda en la playa, lo que es una tristeza porque es uno de los principales atractivos de las playas de Mazatlán. No cuentan con división de alberca para adultos y para familias con niños.
El área de playa del hotel tenía basura de cigarros, vasos, etc. No cuentan con leche deslactosada en ninguno de los restaurantes. Coincidió que los días de mis estancia estaban haciendo adecuaciones con maquinaria en su estacionamiento y el ruido que hacían para romper el piso empezaba desde las 9 am. Desde que llegas te avisan que no está permitido contratar banda en la playa, lo que es una tristeza porque es uno de los principales atractivos de las playas de Mazatlán. No cuentan con división de alberca para adultos y para familias con niños.
10
Alonso
11 may 2025
·
Se alojó 2 noches
All Inclusive Resort. Food and drinks included. Two pools and nearby plenty of different attractions. Definitely Worth It!
All Inclusive Resort. Food and drinks included. Two pools and nearby plenty of different attractions. Definitely Worth It!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes informan que las habitaciones están limpias y los terrenos bien cuidados. Los problemas recurrentes incluyen olores a humedad, insectos ocasionales, limpieza inconsistente y áreas de piscina o playa que necesitan una recogida de basura más rápida.
Reseñas de huéspedes relacionadas
10
jeffrey
29 nov 2025
·
Se alojó 5 noches
We just returned from a fantastic 5 night family vacation at the beautiful Pueblo Bonito a beach front all-inclusive resort in Mazatlan! Everything was fantastic including ALL the staff, all the servers and everyone at the front desk. Our room was spacious, modern, and spotlessly clean, with a very comfortable bed and high-quality amenities, making for an excellent night's sleep. The beach is excellent. We ate at the onsite Angelo's Restaurant 3 times because the food and service are phenomenal!
We just returned from a fantastic 5 night family vacation at the beautiful Pueblo Bonito a beach front all-inclusive resort in Mazatlan! Everything was fantastic including ALL the staff, all the servers and everyone at the front desk. Our room was spacious, modern, and spotlessly clean, with a very comfortable bed and high-quality amenities, making for an excellent night's sleep. The beach is excellent. We ate at the onsite Angelo's Restaurant 3 times because the food and service are phenomenal!
4
Vanessa
27 jun 2025
·
Se alojó 4 noches
I found a dead cockroach in the bathroom. The first day I stayed.
I found a dead cockroach in the bathroom. The first day I stayed.
10
Vanessa
1 abr 2025
·
Se alojó 7 noches
The staff here are exceptional. This is our second time we have been to this resort. Its very central to activities outside. We look forward to trying other peublo bonito resorts. Travelling with someone who has ocd I can also say it is extremely clean as well.
The staff here are exceptional. This is our second time we have been to this resort. Its very central to activities outside. We look forward to trying other peublo bonito resorts. Travelling with someone who has ocd I can also say it is extremely clean as well.
2
Xiomara
28 jun 2024
·
Se alojó 5 noches
The pool was dirty, it had a ring of what looked like grease. The power went out and it took them all night to get my AC to work again. It got hot. The room smelled, I can’t describe it. But almost like wet clothes. It was nasty. I had to be spraying to get the smell to subside.
The pool was dirty, it had a ring of what looked like grease. The power went out and it took them all night to get my AC to work again. It got hot. The room smelled, I can’t describe it. But almost like wet clothes. It was nasty. I had to be spraying to get the smell to subside.
6
Eric
1 ago 2025
·
Se alojó 5 noches
After reading the reviews I had high expectations. Rooms were ok, food was mediocre at that. The same buffet menu for breakfast, not a big selection. At times, the pool looked dirty and murky in the afternoons. For the money, think I rather stay elsewhere.
After reading the reviews I had high expectations. Rooms were ok, food was mediocre at that. The same buffet menu for breakfast, not a big selection. At times, the pool looked dirty and murky in the afternoons. For the money, think I rather stay elsewhere.
2
Johana
12 may 2024
·
Se alojó 3 noches
La atención del personal deja mucho que desear, son groseros, te hacen sentir incomodo, sólo se pueden rescatar a dos elementos que si fueron amables. La comida nos hizo daño, nos ocasionó diarrea, aparte de que no hay muchas opciones. Nos encontramos cucarachas en la habitación, al hacer la limpieza no dejaban agua, y no cambiaban las sábanas de la cama. El baño estaba mal, el agua de la regadera se salía del baño hacía el pasillo del cuarto, mal construido. Fuimos al otro hotel y curiosamente la atención fue mejor, la comida más rica y las instalaciones mejor cuidadas. Es muy molesto que los vendedores te están hostigando todo el tiempo para adquirir sus tiempos compartidos. Desgraciadamente caímos en su juego, adquirimos uno, pero al leer después detalladamente el contrato, hemos decidido cancelar; nos arrepentimos por que perdimos 5 horas de nuestro tiempo de descanso sentados en una silla dura escuchando a un señor que se se retiraba mucho a fumar, y llegaba apestoso a la mesa; nos dieron un desayuno pobre, malísimo. En resumen nos vamos muy decepcionados de todo, no nos quedaron ganas de volver jamás.
La atención del personal deja mucho que desear, son groseros, te hacen sentir incomodo, sólo se pueden rescatar a dos elementos que si fueron amables. La comida nos hizo daño, nos ocasionó diarrea, aparte de que no hay muchas opciones. Nos encontramos cucarachas en la habitación, al hacer la limpieza no dejaban agua, y no cambiaban las sábanas de la cama. El baño estaba mal, el agua de la regadera se salía del baño hacía el pasillo del cuarto, mal construido. Fuimos al otro hotel y curiosamente la atención fue mejor, la comida más rica y las instalaciones mejor cuidadas. Es muy molesto que los vendedores te están hostigando todo el tiempo para adquirir sus tiempos compartidos. Desgraciadamente caímos en su juego, adquirimos uno, pero al leer después detalladamente el contrato, hemos decidido cancelar; nos arrepentimos por que perdimos 5 horas de nuestro tiempo de descanso sentados en una silla dura escuchando a un señor que se se retiraba mucho a fumar, y llegaba apestoso a la mesa; nos dieron un desayuno pobre, malísimo. En resumen nos vamos muy decepcionados de todo, no nos quedaron ganas de volver jamás.
10
juan pablo sanchez
14 jul 2025
·
Se alojó 4 noches
Es un hotel excelente limpio súper atendidos, super amabilidad de todo el personal y sobretodo deliciosa comida!!! No necesitas salir para nada es un lugar para descansar . Playa super hermosa y limpia
Es un hotel excelente limpio súper atendidos, super amabilidad de todo el personal y sobretodo deliciosa comida!!! No necesitas salir para nada es un lugar para descansar . Playa super hermosa y limpia
6
James
1 dic 2023
·
Se alojó 6 noches
Good beach, easy for children to play in the waves. Nobody takes responsibility for cleaning garbage.
Good beach, easy for children to play in the waves. Nobody takes responsibility for cleaning garbage.
10
Marcela
13 oct 2025
·
Se alojó 4 noches
Room was very clean and beautiful. Resort well kept, and the beach was cleaned well after the big waves had brought in trash from the weather. Staff is always on top of everything. Buffet was good, the waiters like Freddy, Gonzalo and Enrique always making sure one has coffee and juice. Cilantros was lovely as well, Jose was wonderful.
Room was very clean and beautiful. Resort well kept, and the beach was cleaned well after the big waves had brought in trash from the weather. Staff is always on top of everything. Buffet was good, the waiters like Freddy, Gonzalo and Enrique always making sure one has coffee and juice. Cilantros was lovely as well, Jose was wonderful.
10
Steven
15 oct 2025
·
Se alojó 7 noches
Our room was very clean. We noticed that we were later in the day for cleaning our room (not a huge deal). Our view was beautiful of both the ocean and pool area and allowed us to have the Mexican vibe. One thing we really wish our room had was a small table top fridge. It was very difficult keeping our water cold. And actually having coffee, not just the pot. Would we come back again? Yes.
Our room was very clean. We noticed that we were later in the day for cleaning our room (not a huge deal). Our view was beautiful of both the ocean and pool area and allowed us to have the Mexican vibe. One thing we really wish our room had was a small table top fridge. It was very difficult keeping our water cold. And actually having coffee, not just the pot. Would we come back again? Yes.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente espaciosas con excelentes vistas al mar y muchos huéspedes descansan cómodamente. Las quejas comunes incluyen camas muy firmes o almohadas abultadas, ruido de la calle o del pasillo, agua caliente o aire acondicionado inconsistentes y la ausencia de un pequeño refrigerador o café en la habitación.
Reseñas de huéspedes relacionadas
8
Dawn Marie
11 mar 2023
·
Se alojó 4 noches
We were upgraded and had a wonderful room. Only issue was the street noise outside the bedroom. Great food and amenities.
We were upgraded and had a wonderful room. Only issue was the street noise outside the bedroom. Great food and amenities.
10
jeffrey
29 nov 2025
·
Se alojó 5 noches
We just returned from a fantastic 5 night family vacation at the beautiful Pueblo Bonito a beach front all-inclusive resort in Mazatlan! Everything was fantastic including ALL the staff, all the servers and everyone at the front desk. Our room was spacious, modern, and spotlessly clean, with a very comfortable bed and high-quality amenities, making for an excellent night's sleep. The beach is excellent. We ate at the onsite Angelo's Restaurant 3 times because the food and service are phenomenal!
We just returned from a fantastic 5 night family vacation at the beautiful Pueblo Bonito a beach front all-inclusive resort in Mazatlan! Everything was fantastic including ALL the staff, all the servers and everyone at the front desk. Our room was spacious, modern, and spotlessly clean, with a very comfortable bed and high-quality amenities, making for an excellent night's sleep. The beach is excellent. We ate at the onsite Angelo's Restaurant 3 times because the food and service are phenomenal!
4
amanda atlantic
14 oct 2025
·
Se alojó 6 noches
I was very disappointed with this Pueblo Bonito. Check in was great. The first day in our room was fine, the 2nd day the water in the shower was so hot it burned you. The next 5 days we had not hot water. The water was lukewarm, we let it go the first day thinking it was a busy time everyone getting ready to dinner. The next day i t continued, we called maintenance he came and said we just needed to let the water run. We explained to him we had let it run for 2 showers and still no hot water. He told us it was fine and to just let it run. We also let him know that there was a leak from the ceiling in the restroom leaving a puddle on the floor. He told us it was fine that it was just the condensation. We had to leave a towel on the floor for the rest of our trip to prevent us slipping. The food and service at Cilantros was GREAT. The buffet was horrible with the exception to the omelet station in the morning. The location was great you had more food options with in walking distance. Overall we were not happy with our stay here.
I was very disappointed with this Pueblo Bonito. Check in was great. The first day in our room was fine, the 2nd day the water in the shower was so hot it burned you. The next 5 days we had not hot water. The water was lukewarm, we let it go the first day thinking it was a busy time everyone getting ready to dinner. The next day i t continued, we called maintenance he came and said we just needed to let the water run. We explained to him we had let it run for 2 showers and still no hot water. He told us it was fine and to just let it run. We also let him know that there was a leak from the ceiling in the restroom leaving a puddle on the floor. He told us it was fine that it was just the condensation. We had to leave a towel on the floor for the rest of our trip to prevent us slipping. The food and service at Cilantros was GREAT. The buffet was horrible with the exception to the omelet station in the morning. The location was great you had more food options with in walking distance. Overall we were not happy with our stay here.
10
Judy A
8 nov 2025
·
Se alojó 14 noches
we had a junior suite, with a wonderful ocean view. The bed was a little hard the pillows a little lumpy. But that was my only complaint. Staff was wonderful, kind, attentive. I will always return to the Pueblo bonito muchas gracias
we had a junior suite, with a wonderful ocean view. The bed was a little hard the pillows a little lumpy. But that was my only complaint. Staff was wonderful, kind, attentive. I will always return to the Pueblo bonito muchas gracias
10
Jesenia
17 nov 2025
·
Se alojó 2 noches
The view was exactly as the pictures shown for booking! We loved it and will plan another trip to the resort! Everyone was super nice and made you feel so welcomed!
The view was exactly as the pictures shown for booking! We loved it and will plan another trip to the resort! Everyone was super nice and made you feel so welcomed!
8
Joseph
24 nov 2025
·
Se alojó 7 noches
Food was average but they have 1 excellent restaurant that was outstanding. Room was also very good with great view.
Food was average but they have 1 excellent restaurant that was outstanding. Room was also very good with great view.
4
Kevin
21 nov 2025
·
Se alojó 7 noches
A Real Disappointment - Misses the Mark on Svc & Detail Rating: ★★☆☆☆ (Based on a "Luxury, Premium Suite" and All-Inclusive Experience) Our recent stay at the Pueblo Bonito Mazatlan was, unfortunately, a lesson in managed disappointment. Having stayed at and enjoyed other Pueblo Bonito properties (Emerald Bay, Pacifica, and Rosé), my expectations were set for their usual standard of service. This original Mazatlan property fell shockingly short. Check-in was efficient and hassle-free, which was a promising start. Unfortunately, this was the high point of the service experience.The so-called "luxury” rooms" lacked basic amenities: no microwave, no refrigerator, no glassware, no coffee cups and no kitchenette. Only two sets of towels were provided for a suite. There was an old, worn coffee-maker WITHOUT coffee or complements. The television in the main living area was completely non-functional and emitted a horrible static hiss, requiring a full replacement. To add to the frustration, sections of the flooring in the den were visibly not clean. Service Failures and Lack of Attention to Detail were recurrent. We requested a refrigerator, and one arrived in an appalling state—filthy both inside and out. Room Svc did not included delivery. There was a $4 charge each time. Orders arrived without flatware or napkins: had to ask for these often. The staff gave conflicting answers to basic questions re basic svcs and amenities. Poor training was evident. Buyer beware !!
A Real Disappointment - Misses the Mark on Svc & Detail Rating: ★★☆☆☆ (Based on a "Luxury, Premium Suite" and All-Inclusive Experience) Our recent stay at the Pueblo Bonito Mazatlan was, unfortunately, a lesson in managed disappointment. Having stayed at and enjoyed other Pueblo Bonito properties (Emerald Bay, Pacifica, and Rosé), my expectations were set for their usual standard of service. This original Mazatlan property fell shockingly short. Check-in was efficient and hassle-free, which was a promising start. Unfortunately, this was the high point of the service experience.The so-called "luxury” rooms" lacked basic amenities: no microwave, no refrigerator, no glassware, no coffee cups and no kitchenette. Only two sets of towels were provided for a suite. There was an old, worn coffee-maker WITHOUT coffee or complements. The television in the main living area was completely non-functional and emitted a horrible static hiss, requiring a full replacement. To add to the frustration, sections of the flooring in the den were visibly not clean. Service Failures and Lack of Attention to Detail were recurrent. We requested a refrigerator, and one arrived in an appalling state—filthy both inside and out. Room Svc did not included delivery. There was a $4 charge each time. Orders arrived without flatware or napkins: had to ask for these often. The staff gave conflicting answers to basic questions re basic svcs and amenities. Poor training was evident. Buyer beware !!
8
Anita
28 jun 2025
·
Se alojó 4 noches
I enjoy my time at pueblo Bonita Mazatlan. I got the all inclusive package. The food was good. My room had a great view of the beach and pool. However, the water in the shower was not hot and the bed was hard.
I enjoy my time at pueblo Bonita Mazatlan. I got the all inclusive package. The food was good. My room had a great view of the beach and pool. However, the water in the shower was not hot and the bed was hard.
8
Todd
28 mar 2025
·
Se alojó 12 noches
The Good: Staff was excellent, rooms/beds were comfortable (Ocean Front - Jr Suite - 5th floor), location, view and beach were great. We have been going to Mexico for 20 years and I thought the hotel and accommodations met our expectations. They delivered a desert for our anniversary, which I thought was awesome - THANK YOU. The staff was excellent at all levels, but the front desk could use a boost with customer service, but certainly not a negative.. The food choice was limited but good. The Bad: No refrigerator in room. Water pressure changed day to day, but not a major issue. All Inclusive usually means everything, the best meals (Steak/Lobster) cost extra ($50 more), which I had 4 times. Angelo's restaurant also charged more for the premier meals. My biggest complaint is this is the first hotel that I have stayed at where you need to buy coffee for the room. The coffee pot is supplied, but you pay $1.50 daily for coffee packets after one free packet. The money is not my issue as I tipped over $300 to the awesome staff but increase the daily rate by $2 and supply coffee in the room as it comes across as nickel/dime treatment. Final - Would I stay again - Yes, but the nickel/dime left a bad taste in my mouth. All Inclusive was still good as the cocktails flowed for 9 days. I would still consider this hotel one of the best in Mazatlan, Mexico.
The Good: Staff was excellent, rooms/beds were comfortable (Ocean Front - Jr Suite - 5th floor), location, view and beach were great. We have been going to Mexico for 20 years and I thought the hotel and accommodations met our expectations. They delivered a desert for our anniversary, which I thought was awesome - THANK YOU. The staff was excellent at all levels, but the front desk could use a boost with customer service, but certainly not a negative.. The food choice was limited but good. The Bad: No refrigerator in room. Water pressure changed day to day, but not a major issue. All Inclusive usually means everything, the best meals (Steak/Lobster) cost extra ($50 more), which I had 4 times. Angelo's restaurant also charged more for the premier meals. My biggest complaint is this is the first hotel that I have stayed at where you need to buy coffee for the room. The coffee pot is supplied, but you pay $1.50 daily for coffee packets after one free packet. The money is not my issue as I tipped over $300 to the awesome staff but increase the daily rate by $2 and supply coffee in the room as it comes across as nickel/dime treatment. Final - Would I stay again - Yes, but the nickel/dime left a bad taste in my mouth. All Inclusive was still good as the cocktails flowed for 9 days. I would still consider this hotel one of the best in Mazatlan, Mexico.
10
Steven
15 oct 2025
·
Se alojó 7 noches
Our room was very clean. We noticed that we were later in the day for cleaning our room (not a huge deal). Our view was beautiful of both the ocean and pool area and allowed us to have the Mexican vibe. One thing we really wish our room had was a small table top fridge. It was very difficult keeping our water cold. And actually having coffee, not just the pot. Would we come back again? Yes.
Our room was very clean. We noticed that we were later in the day for cleaning our room (not a huge deal). Our view was beautiful of both the ocean and pool area and allowed us to have the Mexican vibe. One thing we really wish our room had was a small table top fridge. It was very difficult keeping our water cold. And actually having coffee, not just the pot. Would we come back again? Yes.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado por ser amable, trabajador y atento. Algunos huéspedes experimentaron largas colas de check-in/out, insistentes ofertas de membresía, información inconsistente y cargos por la entrega a la habitación.
Reseñas de huéspedes relacionadas
10
jeffrey
29 nov 2025
·
Se alojó 5 noches
We just returned from a fantastic 5 night family vacation at the beautiful Pueblo Bonito a beach front all-inclusive resort in Mazatlan! Everything was fantastic including ALL the staff, all the servers and everyone at the front desk. Our room was spacious, modern, and spotlessly clean, with a very comfortable bed and high-quality amenities, making for an excellent night's sleep. The beach is excellent. We ate at the onsite Angelo's Restaurant 3 times because the food and service are phenomenal!
We just returned from a fantastic 5 night family vacation at the beautiful Pueblo Bonito a beach front all-inclusive resort in Mazatlan! Everything was fantastic including ALL the staff, all the servers and everyone at the front desk. Our room was spacious, modern, and spotlessly clean, with a very comfortable bed and high-quality amenities, making for an excellent night's sleep. The beach is excellent. We ate at the onsite Angelo's Restaurant 3 times because the food and service are phenomenal!
10
Caretina
13 jul 2025
·
Se alojó 5 noches
Waiters and staff are amazing at pueblo bonito.
Waiters and staff are amazing at pueblo bonito.
10
Loraine
19 abr 2025
·
Se alojó 11 noches
The staff were very friendly, hardworking and accommodating. They made our stay enjoyable
The staff were very friendly, hardworking and accommodating. They made our stay enjoyable
6
Martín Julián
28 feb 2025
·
Se alojó 4 noches
El hotel tiene un buen servicio, sin embargo, las personas que te quieren vender la membresía te hacen pasar una terrible experiencia, te hacen perder mucho tiempo, y después terminan muy molestos, y eso hace tener una mala experiencia del viaje, ya que todos los días tienes que verlos.
El hotel tiene un buen servicio, sin embargo, las personas que te quieren vender la membresía te hacen pasar una terrible experiencia, te hacen perder mucho tiempo, y después terminan muy molestos, y eso hace tener una mala experiencia del viaje, ya que todos los días tienes que verlos.
8
Tammy
7 abr 2025
·
Se alojó 7 noches
Staff and food were amazing
Staff and food were amazing
10
Theresa
17 jun 2025
·
Se alojó 3 noches
Wonderful service
Wonderful service
4
Kevin
21 nov 2025
·
Se alojó 7 noches
A Real Disappointment - Misses the Mark on Svc & Detail Rating: ★★☆☆☆ (Based on a "Luxury, Premium Suite" and All-Inclusive Experience) Our recent stay at the Pueblo Bonito Mazatlan was, unfortunately, a lesson in managed disappointment. Having stayed at and enjoyed other Pueblo Bonito properties (Emerald Bay, Pacifica, and Rosé), my expectations were set for their usual standard of service. This original Mazatlan property fell shockingly short. Check-in was efficient and hassle-free, which was a promising start. Unfortunately, this was the high point of the service experience.The so-called "luxury” rooms" lacked basic amenities: no microwave, no refrigerator, no glassware, no coffee cups and no kitchenette. Only two sets of towels were provided for a suite. There was an old, worn coffee-maker WITHOUT coffee or complements. The television in the main living area was completely non-functional and emitted a horrible static hiss, requiring a full replacement. To add to the frustration, sections of the flooring in the den were visibly not clean. Service Failures and Lack of Attention to Detail were recurrent. We requested a refrigerator, and one arrived in an appalling state—filthy both inside and out. Room Svc did not included delivery. There was a $4 charge each time. Orders arrived without flatware or napkins: had to ask for these often. The staff gave conflicting answers to basic questions re basic svcs and amenities. Poor training was evident. Buyer beware !!
A Real Disappointment - Misses the Mark on Svc & Detail Rating: ★★☆☆☆ (Based on a "Luxury, Premium Suite" and All-Inclusive Experience) Our recent stay at the Pueblo Bonito Mazatlan was, unfortunately, a lesson in managed disappointment. Having stayed at and enjoyed other Pueblo Bonito properties (Emerald Bay, Pacifica, and Rosé), my expectations were set for their usual standard of service. This original Mazatlan property fell shockingly short. Check-in was efficient and hassle-free, which was a promising start. Unfortunately, this was the high point of the service experience.The so-called "luxury” rooms" lacked basic amenities: no microwave, no refrigerator, no glassware, no coffee cups and no kitchenette. Only two sets of towels were provided for a suite. There was an old, worn coffee-maker WITHOUT coffee or complements. The television in the main living area was completely non-functional and emitted a horrible static hiss, requiring a full replacement. To add to the frustration, sections of the flooring in the den were visibly not clean. Service Failures and Lack of Attention to Detail were recurrent. We requested a refrigerator, and one arrived in an appalling state—filthy both inside and out. Room Svc did not included delivery. There was a $4 charge each time. Orders arrived without flatware or napkins: had to ask for these often. The staff gave conflicting answers to basic questions re basic svcs and amenities. Poor training was evident. Buyer beware !!
10
Lori
9 nov 2025
·
Se alojó 7 noches
The staff are the best!
The staff are the best!
10
filadelfo
2 jul 2025
·
Se alojó 5 noches
This hotel is very nice and clean ,the service is excellent since you arrive, the waiters area always checking to see if we need anything, we love the Sunday brunch that they have and the Italian restaurant
This hotel is very nice and clean ,the service is excellent since you arrive, the waiters area always checking to see if we need anything, we love the Sunday brunch that they have and the Italian restaurant
8
Kyle
2 dic 2024
·
Se alojó 2 noches
There is a huge benefit for being an Expedia gold vip at this property. We got an amazing room upgrade. The service was wonderful all around and the property and room is very clean. There are a couple of things that could use improvement. The check in and check out process took a long time waiting in line. I think they could use one more station there. Although they provide transportation to their sister property at emerald bay, this location does not have many dining options on site. The beach and location was fantastic and kid friendly. Only two nights stayed and we got tired of eating at the same places and lack of food variety. Still rather have the beach location over the food options though. All employees are so welcoming and friendly.
There is a huge benefit for being an Expedia gold vip at this property. We got an amazing room upgrade. The service was wonderful all around and the property and room is very clean. There are a couple of things that could use improvement. The check in and check out process took a long time waiting in line. I think they could use one more station there. Although they provide transportation to their sister property at emerald bay, this location does not have many dining options on site. The beach and location was fantastic and kid friendly. Only two nights stayed and we got tired of eating at the same places and lack of food variety. Still rather have the beach location over the food options though. All employees are so welcoming and friendly.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Frente a la playa en la Zona Dorada con hermosas puestas de sol, fácil acceso a tiendas y restaurantes y alrededores generalmente seguros y transitables. El centro histórico requiere un corto viaje en taxi o Uber.
Reseñas de huéspedes relacionadas
10
Maritza
1 ago 2025
·
Se alojó 4 noches
We loved the beach and that there was areas to sit down. Would stay again next time we come :)
We loved the beach and that there was areas to sit down. Would stay again next time we come :)
10
Erika
22 dic 2022
·
Se alojó 19.344 noches
Very nice location, beautiful sunsets
Very nice location, beautiful sunsets
8
Heather
25 jun 2025
·
Se alojó 12 noches
We had a twelve day stay and were happy with our choice. The staff are all incredibly friendly and the resort is in a good location. If you want to be closer to old town then I recommend staying at the downtown resort otherwise you can take a taxi into town for around 250 pesos.
We had a twelve day stay and were happy with our choice. The staff are all incredibly friendly and the resort is in a good location. If you want to be closer to old town then I recommend staying at the downtown resort otherwise you can take a taxi into town for around 250 pesos.
10
Terra
31 mar 2025
·
Se alojó 4 noches
The property was beautiful and small so it was easy to get around! The staff was wonderful! The food was outstanding and there was lots of variety! Our room was amazing! The area around the resort felt safe- safe enough that we walked to the Catholic Church nearby! It was great having access to Emerald Bay! We thoroughly enjoyed our stay and will recommend it to others!!!
The property was beautiful and small so it was easy to get around! The staff was wonderful! The food was outstanding and there was lots of variety! Our room was amazing! The area around the resort felt safe- safe enough that we walked to the Catholic Church nearby! It was great having access to Emerald Bay! We thoroughly enjoyed our stay and will recommend it to others!!!
10
Denise
31 jul 2024
·
Se alojó 4 noches
Great location, we had an amazing time!!
Great location, we had an amazing time!!
10
Miguel
5 abr 2024
·
Se alojó 3 noches
Muy bonito lugar a pie de playa
Muy bonito lugar a pie de playa
10
Melanie Jane
11 oct 2025
·
Se alojó 5 noches
Beautiful balcony view. Staff very welcoming , friendly, personable and attentive. Short and safe walking distance to shops. Excellent restaurants. Beyond 10 out of 10 experience
Beautiful balcony view. Staff very welcoming , friendly, personable and attentive. Short and safe walking distance to shops. Excellent restaurants. Beyond 10 out of 10 experience
8
KERRY
9 abr 2025
·
Se alojó 2 noches
Location
Location
10
Lazaro
24 feb 2025
·
Se alojó 5 noches
we loved the location of the hotel, it was walkable and safe.
we loved the location of the hotel, it was walkable and safe.
8
ERICK RIOS
22 ago 2025
·
Se alojó 4 noches
hotel con buena ubicación y excelente playa
hotel con buena ubicación y excelente playa
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
A muchos les encantó la comida, especialmente Angelo's y Cilantro's, y algunos encontraron buena variedad. Los inconvenientes comunes incluyen opciones limitadas o buffets de desayuno repetitivos, cierres ocasionales de restaurantes o largas esperas, cargos adicionales por platos premium y bebidas diluidas a pesar de ser todo incluido.
Reseñas de huéspedes relacionadas
10
jeffrey
29 nov 2025
·
Se alojó 5 noches
We just returned from a fantastic 5 night family vacation at the beautiful Pueblo Bonito a beach front all-inclusive resort in Mazatlan! Everything was fantastic including ALL the staff, all the servers and everyone at the front desk. Our room was spacious, modern, and spotlessly clean, with a very comfortable bed and high-quality amenities, making for an excellent night's sleep. The beach is excellent. We ate at the onsite Angelo's Restaurant 3 times because the food and service are phenomenal!
We just returned from a fantastic 5 night family vacation at the beautiful Pueblo Bonito a beach front all-inclusive resort in Mazatlan! Everything was fantastic including ALL the staff, all the servers and everyone at the front desk. Our room was spacious, modern, and spotlessly clean, with a very comfortable bed and high-quality amenities, making for an excellent night's sleep. The beach is excellent. We ate at the onsite Angelo's Restaurant 3 times because the food and service are phenomenal!
6
Jessica Christine
1 jul 2025
·
Se alojó 5 noches
Food was not very good, staff was rude, pool was hot. Not very many options for dinning.
Food was not very good, staff was rude, pool was hot. Not very many options for dinning.
6
Eric
1 ago 2025
·
Se alojó 5 noches
After reading the reviews I had high expectations. Rooms were ok, food was mediocre at that. The same buffet menu for breakfast, not a big selection. At times, the pool looked dirty and murky in the afternoons. For the money, think I rather stay elsewhere.
After reading the reviews I had high expectations. Rooms were ok, food was mediocre at that. The same buffet menu for breakfast, not a big selection. At times, the pool looked dirty and murky in the afternoons. For the money, think I rather stay elsewhere.
8
Joseph
24 nov 2025
·
Se alojó 7 noches
Food was average but they have 1 excellent restaurant that was outstanding. Room was also very good with great view.
Food was average but they have 1 excellent restaurant that was outstanding. Room was also very good with great view.
6
Rosa Beatriz
29 jul 2025
·
Se alojó 2 noches
Ubicacion privilegiada, la playa esta super planita en esa zona, cero peligrosa. Los restaurantes tienen poca variedad, y no hay cena buffet, a la carta se tardan demasiado igual que el room service, para ser todo incluido te limitan mucho en las cantidades que puedes pedir, tienes que estar a la vuelta y vuelta por bebidas y son vasos super chiquitos. El bar cierra a las 10 igual que los restaurantes, si quieres seguir tomando algo tienes que pedir room service que tiene costo adicional y solo te pueden llevar dos bebidas por habitacion. los meseros son amables, pero las chicas que te reciben en los restaurantes son super malacarientas. El hotel esta bonito, las instaciones son lindas y limpias, pero yo no volveria.
Ubicacion privilegiada, la playa esta super planita en esa zona, cero peligrosa. Los restaurantes tienen poca variedad, y no hay cena buffet, a la carta se tardan demasiado igual que el room service, para ser todo incluido te limitan mucho en las cantidades que puedes pedir, tienes que estar a la vuelta y vuelta por bebidas y son vasos super chiquitos. El bar cierra a las 10 igual que los restaurantes, si quieres seguir tomando algo tienes que pedir room service que tiene costo adicional y solo te pueden llevar dos bebidas por habitacion. los meseros son amables, pero las chicas que te reciben en los restaurantes son super malacarientas. El hotel esta bonito, las instaciones son lindas y limpias, pero yo no volveria.
8
Kyle
2 dic 2024
·
Se alojó 2 noches
There is a huge benefit for being an Expedia gold vip at this property. We got an amazing room upgrade. The service was wonderful all around and the property and room is very clean. There are a couple of things that could use improvement. The check in and check out process took a long time waiting in line. I think they could use one more station there. Although they provide transportation to their sister property at emerald bay, this location does not have many dining options on site. The beach and location was fantastic and kid friendly. Only two nights stayed and we got tired of eating at the same places and lack of food variety. Still rather have the beach location over the food options though. All employees are so welcoming and friendly.
There is a huge benefit for being an Expedia gold vip at this property. We got an amazing room upgrade. The service was wonderful all around and the property and room is very clean. There are a couple of things that could use improvement. The check in and check out process took a long time waiting in line. I think they could use one more station there. Although they provide transportation to their sister property at emerald bay, this location does not have many dining options on site. The beach and location was fantastic and kid friendly. Only two nights stayed and we got tired of eating at the same places and lack of food variety. Still rather have the beach location over the food options though. All employees are so welcoming and friendly.
10
Stephanie Michelle
27 mar 2023
·
This was by far the best all inclusive we have ever stayed at! The food was excellent every single meal, my personal favorites were the sushi, chips guac and pico, and breakfast at Cilantros! The property is very well maintained and clean. The ocean was beautiful, it was actually blue, not murky brown like some other places we have stayed. But better than any of that was the staff!!! They all go above and beyond to make sure your stay is comfortable. We will be back to Pueblo Bonito Mazatlán for sure!
This was by far the best all inclusive we have ever stayed at! The food was excellent every single meal, my personal favorites were the sushi, chips guac and pico, and breakfast at Cilantros! The property is very well maintained and clean. The ocean was beautiful, it was actually blue, not murky brown like some other places we have stayed. But better than any of that was the staff!!! They all go above and beyond to make sure your stay is comfortable. We will be back to Pueblo Bonito Mazatlán for sure!
10
Helen Ruth
26 nov 2025
·
Se alojó 14 noches
Pueblo Bonito Mazatlan was a gorgeous resort - the staff went above and beyond, the view from our room was unbelievable. The beach was stunning and the pools were well maintained. The food was overrall very good, Angelos was excellent, the buffet had a good variety, Cilantros for dinner was great - their breakfast hit and miss. I wish our room had a little fridge and a proper coffee maker - that was our only real complaint. Overall a really nice experience - I would not hesitate to come back.
Pueblo Bonito Mazatlan was a gorgeous resort - the staff went above and beyond, the view from our room was unbelievable. The beach was stunning and the pools were well maintained. The food was overrall very good, Angelos was excellent, the buffet had a good variety, Cilantros for dinner was great - their breakfast hit and miss. I wish our room had a little fridge and a proper coffee maker - that was our only real complaint. Overall a really nice experience - I would not hesitate to come back.
8
Todd
28 mar 2025
·
Se alojó 12 noches
The Good: Staff was excellent, rooms/beds were comfortable (Ocean Front - Jr Suite - 5th floor), location, view and beach were great. We have been going to Mexico for 20 years and I thought the hotel and accommodations met our expectations. They delivered a desert for our anniversary, which I thought was awesome - THANK YOU. The staff was excellent at all levels, but the front desk could use a boost with customer service, but certainly not a negative.. The food choice was limited but good. The Bad: No refrigerator in room. Water pressure changed day to day, but not a major issue. All Inclusive usually means everything, the best meals (Steak/Lobster) cost extra ($50 more), which I had 4 times. Angelo's restaurant also charged more for the premier meals. My biggest complaint is this is the first hotel that I have stayed at where you need to buy coffee for the room. The coffee pot is supplied, but you pay $1.50 daily for coffee packets after one free packet. The money is not my issue as I tipped over $300 to the awesome staff but increase the daily rate by $2 and supply coffee in the room as it comes across as nickel/dime treatment. Final - Would I stay again - Yes, but the nickel/dime left a bad taste in my mouth. All Inclusive was still good as the cocktails flowed for 9 days. I would still consider this hotel one of the best in Mazatlan, Mexico.
The Good: Staff was excellent, rooms/beds were comfortable (Ocean Front - Jr Suite - 5th floor), location, view and beach were great. We have been going to Mexico for 20 years and I thought the hotel and accommodations met our expectations. They delivered a desert for our anniversary, which I thought was awesome - THANK YOU. The staff was excellent at all levels, but the front desk could use a boost with customer service, but certainly not a negative.. The food choice was limited but good. The Bad: No refrigerator in room. Water pressure changed day to day, but not a major issue. All Inclusive usually means everything, the best meals (Steak/Lobster) cost extra ($50 more), which I had 4 times. Angelo's restaurant also charged more for the premier meals. My biggest complaint is this is the first hotel that I have stayed at where you need to buy coffee for the room. The coffee pot is supplied, but you pay $1.50 daily for coffee packets after one free packet. The money is not my issue as I tipped over $300 to the awesome staff but increase the daily rate by $2 and supply coffee in the room as it comes across as nickel/dime treatment. Final - Would I stay again - Yes, but the nickel/dime left a bad taste in my mouth. All Inclusive was still good as the cocktails flowed for 9 days. I would still consider this hotel one of the best in Mazatlan, Mexico.
10
FAISAL
7 nov 2025
·
Se alojó 3 noches
Todo excelente en verdad, pero eso de cerrar restaurantes, los tiempos de espera para entrar a un restaurante eran demasiado largos. Literalmente fue el unico pero o mal detalle
Todo excelente en verdad, pero eso de cerrar restaurantes, los tiempos de espera para entrar a un restaurante eran demasiado largos. Literalmente fue el unico pero o mal detalle
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
Alonso
el mes pasado
·
Se alojó 3 noches
Muy popular
Muy popular
8
Jesus Alejandro
28 jul 2026
·
Se alojó 3 noches
En general todo muy bien
En general todo muy bien
8
Damaris
11 jul 2026
·
Se alojó 4 noches
Muy bonito
Muy bonito
8
Sergio
7 jul 2026
·
Se alojó 4 noches
Podrían volver a meter licores de mayor calidad como antes, y el buffet del desayuno mejorarlo, el domingo estuvo increíble y las costillas que tenían en el buffet estaban mucho mejores que las del restaurante a la carta, pero a partir del lunes se vio un cambio drástico en la calidad del buffet y mínimo mantener el bar de la alberca hasta la media noche ya que después es imposible conseguir incluso agua porque tampoco tienen el frigobar aunque sea con agua y refrescos
Podrían volver a meter licores de mayor calidad como antes, y el buffet del desayuno mejorarlo, el domingo estuvo increíble y las costillas que tenían en el buffet estaban mucho mejores que las del restaurante a la carta, pero a partir del lunes se vio un cambio drástico en la calidad del buffet y mínimo mantener el bar de la alberca hasta la media noche ya que después es imposible conseguir incluso agua porque tampoco tienen el frigobar aunque sea con agua y refrescos
10
Alexander
7 jun 2026
·
Se alojó 1 noche
Me la pasé increíble en el spa
Me la pasé increíble en el spa
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 16:00 a 00:00
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-16: 235.21168514080813USD
- 2026-09-17: 210.8763739598694USD
- 2026-09-18: 228.36003502523806USD
- 2026-09-19: 228.36003502523806USD
- 2026-09-20: 210.2149473926697USD
- 2026-09-21: 210.5034613320923USD
- 2026-09-22: 210.5034613320923USD
- 2026-09-23: 210.5034613320923USD
- 2026-09-24: 210.5034613320923USD
- 2026-09-25: 228.36003502523806USD
- 2026-09-26: 228.36716163647463USD
- 2026-09-27: 210.2149473926697USD
- 2026-09-28: 210.5034613320923USD
- 2026-09-29: 210.5034613320923USD
- 2026-09-30: 210.5034613320923USD
- 2026-10-01: 210.5034613320923USD
- 2026-10-02: 228.36003502523806USD
- 2026-10-03: 228.36716163647463USD
- 2026-10-04: 210.5034613320923USD
- 2026-10-05: 210.5034613320923USD
- 2026-10-06: 210.5034613320923USD
- 2026-10-07: 210.5034613320923USD
- 2026-10-08: 210.5034613320923USD
- 2026-10-09: 228.36003502523806USD
- 2026-10-10: 228.36003502523806USD
- 2026-10-11: 210.5034613320923USD
- 2026-10-12: 210.5034613320923USD
- 2026-10-13: 210.5034613320923USD
- 2026-10-14: 210.5034613320923USD
- 2026-10-15: 210.5034613320923USD
- 2026-10-16: 228.36716163647463USD
- 2026-10-17: 228.36003502523806USD
- 2026-10-18: 210.5034613320923USD
- 2026-10-19: 210.5034613320923USD
- 2026-10-20: 210.5034613320923USD
- 2026-10-21: 210.5034613320923USD
- 2026-10-22: 210.5034613320923USD
- 2026-10-23: 228.36716163647463USD
- 2026-10-24: 228.36003502523806USD
- 2026-10-25: 210.5034613320923USD
- 2026-10-26: 210.5034613320923USD
- 2026-10-27: 210.5034613320923USD
- 2026-10-28: 210.5034613320923USD
- 2026-10-29: 210.5034613320923USD
- 2026-10-30: 228.36716163647463USD
- 2026-10-31: 228.36003502523806USD
- 2026-11-01: 232.32103006466676USD
- 2026-11-02: 210.48919059951783USD
- 2026-11-03: 232.32103006466676USD
- 2026-11-04: 210.5034613320923USD
- 2026-11-05: 210.5034613320923USD
- 2026-11-06: 228.36003502523806USD
- 2026-11-07: 228.36003502523806USD
- 2026-11-08: 313.7604237458496USD
- 2026-11-09: 345.5268643353882USD
- 2026-11-10: 345.5268643353882USD
- 2026-11-11: 210.5034613320923USD
- 2026-11-12: 210.5034613320923USD
- 2026-11-13: 228.36716163647463USD
- 2026-11-14: 228.36716163647463USD
- 2026-11-15: 232.60675989797974USD
- 2026-11-16: 210.5034613320923USD
Los huéspedes recibirán un correo electrónico con las instrucciones de entrada antes de su llegada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen detector de humo y sistema de seguridad.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Este alojamiento no acepta mascotas ni perros guía.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de salida sin contacto personal.
- Transporte al aeropuerto: 40 USD por persona ida y vuelta
- Transporte al aeropuerto por menor: 40 USD
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Habitación familiar
Actividades
Piscina
Jardín
Playa (cercana)
Piscina al aire libre
Piscina climatizada al aire libre
Pool (Seasonal Outdoor)
Servicios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Cambio de divisas
Caja fuerte
Consigna de equipajes
Registros de entrada y salida exprés
24-Hour Front Desk
Aparcamiento
Aparcamiento
Parking Onsite