ibis Strasbourg Centre Historique

Breakfast was good. Fast wifi. Room clean but a bit dated. Liked the water filter.

Clean, cozy, convenient

The rooms are very old and need updating ,the bathroom was not clean and the bar area had no staff for long periods staff for long periods

Great service by the host

Check in start ok with I think her name was Angelina, but Vivvianna kept butting in and took over where she didn’t check her records correctly and advised that I hadn’t paid for my accommodation. I said that I had and she was rude and demanded I pay for the 1 night accommodation. After taking my payment, I asked her to check again and sure enough, I had paid for it. Now I am waiting for a refund, due to their error. This is the worst service I have received in our 6 week travels. Now the rooms, very outdated and too small for 2 people to shower and get ready. Only get 2 bath towels and a bath mat, no hand towel. As soon as you walk into reception, there is a very bad smell. This is one of the worst Ibis hotels I have stayed in. ***I do not recommend staying here***