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Pets are not allowed at the property. Service animals are exempt from this policy.
Check-out time is at 12:00. Check-in time is not specified, and early or late check-in/check-out availability is not mentioned.
The property is located in Umán, approximately 10 minutes from the Merida Airport and 12 km from the city center, which is about a 30-minute drive. It is situated near shopping areas like Paseo de Montejo and Plaza Altabrisa, as well as attractions such as the Zoological Park of Centenario and the House of Culture of the Mayab.
Children are allowed at the property, specifically ages 0-17. Guests are advised to take precautions with children due to windows without protection.
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