Is parking available at the hotel?

Yes, self-parking is available on-site for a fee of EUR 16 per night, which includes in/out privileges. Please note that parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered for a fee of approximately EUR 21 per person. Breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

Does the hotel allow pets?

Yes, pets are allowed at the hotel for a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 12:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee of EUR 30, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Caen, just a short 10-minute walk from the Normandy Museum and 11 minutes from Caen Castle. It is also 1 mile from the University of Caen Normandy and 2.1 miles from the Caen Exhibition Centre.

What are the hotel's policies for guests staying with children?

Children 12 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

Mercure Caen Centre Port De Plaisance

Average nightly price at Mercure Caen Centre Port De Plaisance by month, last 12 months (USD)
Month	Average price
January	$132
February	$127
March	$140
April	$151
May	$166
June	$196
July	$178
August	$176
September	$173
October	$142
November	$130
December	$126

What guests think

At Mercure Caen Centre Port De Plaisance, guests consistently highlight the central, walkable location near restaurants and sights, generally friendly, helpful staff, and an enjoyable breakfast, with many also appreciating clean rooms and convenient on-site parking.

Rooms are often comfortable or modern, but a few feel small or dated, and guests mention dim lighting, warm temperatures that require opening windows, and fast, reliable Wi-Fi. Facilities include an underground car park with tight spaces and height limits plus EV charging, a gym, and a bar. A few reviews note bathroom odors, occasional service lapses at reception or the lounge, and early-morning or renovation noise. Overall, expect a convenient city stay with strong basics and a few operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site underground parking is convenient but paid, with tight spaces and height clearance limits; some guests used EV chargers. A gym and a bar/lounge are available.

Related guest reviews

10

Stephen

Aug 21, 2024

·

Stayed 1 night

What a beautiful Hotel... lovely size room, comfortable bed, and all spotlessly clean. Secure parking was nice, albeit €14 and a little tight to navigate, especially with a bike rack. If it had been any busier we probably wouldn't have got a space as its shared with the Ibis next door. Breakfast was plentiful and tasty. The staff didn't appear talkative or too happy - maybe they don't like late arrivals but hey. Overall a good stay, and the bonus was a late night drink on the quay opposite

6

Mark

Mar 31, 2025

·

Stayed 1 night

All good except it lacked staff during the day, went to bar lounge for lunch one day, no one was there so after about 10 mins we went out instead. Reception was empty as well with phone ringing….

8

DAVID

Sep 1, 2024

·

Stayed 2 nights

Bel hôtel en plein coeur de Caen, Salle de sport, petit-déjeuner buffet beau et bon, équipe chaleureuse

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10

cyril

Jan 8, 2022

·

Stayed 1 night

Parking limité à 1m85 en hauteur.

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10

David

Feb 16, 2026

·

Stayed 2 nights

Very helpful staff. Very clean throughout and modern hotel with very nice bar and restaurant areas. Excellent location for Caen Centre. Ample onsite parking. Overall great experience.

8

Ian

Jul 29, 2025

·

Stayed 2 nights

Check in was quick and informative. All the information we needed was provided. Breakfast was good with plenth of choice. The room was clean and comfortable. Location wSvery good with restaurants and bars close at hand. My big gripe is about the parking arrangements. I was advised that i could not book before arrival but clear dorections were provided. What was not advised was the fact that headroom in the underground car park was restricted to 2metres, and there was no signage at the entrance. My car with roof box is 2.2m. Once down the ramp and having scraped the top of the box i was obliged to remove the box before i could go further. I had to leave the car park, refit the box, and park in an unsecured public park. Response at reception was less than helpful.

8

Stéphanie

Dec 26, 2025

·

Stayed 1 night

Hôtel très bien placé à Caen avec parking privatif. Chambre propre et bien équipée. Personnel courtois et à l'écoute. Petit Déjeuner complet avec du choix. Je recommande cet hôtel.

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8

Manuel

Oct 20, 2025

·

Stayed 1 night

Wir hatten einen angenehmen Aufenthalt. Das renovierte Hotel ist zentral gelegen, die wichtigsten Sehenswürdigkeiten, Restaurants und Läden sind zu Fuss erreichbar. Das Zimmer bot die nötigen Annehmlichkeiten, in einem 4-Sterne-Hotel würden wir aber eine Kaffeemaschine erwarten und bei der Renovation scheint man die Türen im Zimmer vergessen zu haben. Die zwei Herren an der Rezeption bei unserer Ankunft waren unfreundlich und nicht hilfsbereit, das wünscht man sich nicht als Gast. Das sollte die Hotelleitung überprüfen. Die Mitarbeiterin beim CheckOut war dann sehr freundlich und zuvorkommend. Das Hotel verfügt über ein eigenes Parkhaus, wo es auch Ladesäulen für e-Autos gibt. Bis auf den schlechten Empfang bei unserer Ankunft können wir das Hotel weiterempfehlen.

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10

Cindy

Aug 4, 2024

·

Stayed 3 nights

Good service, easy electric car charge

10

Sadie

Jun 22, 2023

·

Stayed 2 nights

Location was great for us. Starting point for our WWII driving tour. Bars and restaurants within walking distance. Staff is friendly, on-site parking a plus if driving.

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Cleanliness

Cleanliness is praised across many stays, with rooms and public areas often described as very clean. A few guests reported bathroom odors or isolated maintenance/towel issues such as a faulty blind or slow drainage.

Related guest reviews

10

Christopher

Oct 30, 2022

·

Stayed 1 night

Nouvelles chambres, très agréable et très propre!

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8

Burke

Apr 23, 2025

·

Stayed 3 nights

Our room was comfortable and very clean. The breakfast buffet was better than any we have ever seen. Think of a breakfast food you would like--it was there; eggs, toast, pastry, bacon, ham, cereal, yogurt, two kinds of butter, several kinds of fruit, and machines that offered a full range of coffee types. Best of all, however, was the helpfulness of the staff. They greeted us warmly when we checked in and directed out tour guide into the dining room to meet us. We asked where we might find a pharmacy to by some band-aids, and they went into the back room and brought us enough that we didn't need to buy any.

6

Mattia

Feb 5, 2026

·

Stayed 2 nights

Brutto odore di fogna nel bagno della camera che si diffondeva in tutta la camera

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8

Patricia

Nov 6, 2025

·

Stayed 1 night

Das zimmer war makelos, das Frühstück gut und das Personal sehr freundlich.

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10

virginie

Mar 7, 2024

·

Stayed 1 night

Le séjour était top. Petit bémol Le store intérieur était cassé. Je n’ai pas pu profiter de la vue sur le port Dommage

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10

David

Feb 16, 2026

·

Stayed 2 nights

Very helpful staff. Very clean throughout and modern hotel with very nice bar and restaurant areas. Excellent location for Caen Centre. Ample onsite parking. Overall great experience.

8

Stéphanie

Dec 26, 2025

·

Stayed 1 night

Hôtel très bien placé à Caen avec parking privatif. Chambre propre et bien équipée. Personnel courtois et à l'écoute. Petit Déjeuner complet avec du choix. Je recommande cet hôtel.

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10

Scott

May 24, 2025

·

Stayed 2 nights

Great location, clean, comfortable. Staff were friendly and helpful. Close walk to lots of restaurants and shops. Great breakfast as well!

8

vanessa

Jul 10, 2023

·

Stayed 6 nights

Séjour agréable. Hôtel très bien insonorisé. Excellente literie. Attention tout de même à la propreté du linge de toilette ( mieux vérifier leur état avant de les distribuer) Personnel très accueillant

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6

Jasmin

Aug 3, 2024

·

Stayed 1 night

The designer sink did not drain properly. My back hurt after sleeping on the bed. There was tea and coffee in the room but no milk, and had to wait a while at reception to get some as there was only one person on the desk.

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Rooms

Rooms are generally comfortable, with some spacious or modern, but several reviews note small sizes, dated elements, dim lighting, and warm temperatures that led some to open windows; Wi-Fi was reported fast.

Related guest reviews

8

JAYNE

Sep 29, 2023

·

Stayed 1 night

We stayed the night before our early ferry back to the UK. The hotel was easy to find and we had good directions to the car park. The room was spacious and clean. It was a 5 min walk to some lovely restaurants.

10

Alan

Mar 2, 2025

·

Stayed 1 night

Comfortable hotel very close to the centre. Staff very friendly and helpful. Parking available in hotel (€14) but for free in evenings on nearby quayside. Free WiFi fast and reliable (84Mb). Excellent breakfast(€21 full or €10 express formula). Surprised by size and facilities of Caen - usually bypass on way to and from Ouistreham. Definitely worth a visit. Loads of restaurants and bars near the hotel with a lively vibe in the evening.

8

Paul

Aug 8, 2023

·

Stayed 1 night

Nice modern hotel right by the waterside and minutes walk into Caen centre and to the chateau. Would definitely use it again. Only negative was management allowing noisy work to be undertaken in the room above mine from 8am.

10

Shirley

Nov 21, 2025

·

Stayed 4 nights

Lovely hotel convenient for the centre of Caen, restuarants and transport links. Staff were really friendly and helpful, and the breakfast was excellent. Our room was lovely and comfortable. Minor issue - the ambient lighting in the room was great but we could have done with some brighter lighting as well, as sometimes it was a bit dark. Excellent stay though.

10

virginie

Mar 7, 2024

·

Stayed 1 night

Le séjour était top. Petit bémol Le store intérieur était cassé. Je n’ai pas pu profiter de la vue sur le port Dommage

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10

Pascal

Mar 24, 2024

·

Stayed 2 nights

hotel bien placé pour visiter le centre ville. le personnel est accueillant, sympathique, réactif. la chambre ainsi que la salle de bain sont propres. l'hotel est calme, très bien insonorisé; la literie est correcte à part les oreillers qui sont un peu légers. par contre il faisait assez chaud dans la chambre et impossible de faire descendre la température si ce n'est d'ouvrir la fenêtre, ce qui n'est pas possible la nuit pour le bruit extérieur. hotel à recommander

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6

Pathik

May 21, 2025

·

Stayed 1 night

Close to bars and restaurants. Rooms and property are outdated

8

vanessa

Jul 10, 2023

·

Stayed 6 nights

Séjour agréable. Hôtel très bien insonorisé. Excellente literie. Attention tout de même à la propreté du linge de toilette ( mieux vérifier leur état avant de les distribuer) Personnel très accueillant

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8

Jochen

Jun 18, 2024

·

Stayed 1 night

Zentral gelegen, direkt am Eingang der Stadt. Zimmer sauber und eher klein, Tiefgarage vorhanden, Frühstück einfach und geringe Auswahl. Wochenende Markt vor der Türe

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10

Tina

Jul 18, 2022

·

Stayed 1 night

Lækkert hotel midt i byen så alt var i gåafstand. Lækkert lige ned til kanalen og mange restauranter i nærheden. Skønt stort værelse med masser af comfort. Morgenmaden var dog for dyr ift hvad man fik.

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Service

Staff are frequently described as friendly and helpful. However, some guests encountered unhelpful or understaffed reception and unattended lounge periods, and one reported a billing dispute.

Related guest reviews

8

Burke

Apr 23, 2025

·

Stayed 3 nights

Our room was comfortable and very clean. The breakfast buffet was better than any we have ever seen. Think of a breakfast food you would like--it was there; eggs, toast, pastry, bacon, ham, cereal, yogurt, two kinds of butter, several kinds of fruit, and machines that offered a full range of coffee types. Best of all, however, was the helpfulness of the staff. They greeted us warmly when we checked in and directed out tour guide into the dining room to meet us. We asked where we might find a pharmacy to by some band-aids, and they went into the back room and brought us enough that we didn't need to buy any.

6

Allison

May 25, 2025

·

Stayed 2 nights

First room had a horrible smell. Asked to move and was out in a room with lots of nicks and scratches on walls. And was changed from a room with a canal view, which I requested, to one with no view at all. Front desk staff came off as extremely put out to answer questions and address the horrible smell in the room.

8

chris

Nov 8, 2025

·

Stayed 2 nights

Friendly staff

6

Mark

Mar 31, 2025

·

Stayed 1 night

All good except it lacked staff during the day, went to bar lounge for lunch one day, no one was there so after about 10 mins we went out instead. Reception was empty as well with phone ringing….

10

Shirley

Nov 21, 2025

·

Stayed 4 nights

Lovely hotel convenient for the centre of Caen, restuarants and transport links. Staff were really friendly and helpful, and the breakfast was excellent. Our room was lovely and comfortable. Minor issue - the ambient lighting in the room was great but we could have done with some brighter lighting as well, as sometimes it was a bit dark. Excellent stay though.

8

Patricia

Nov 6, 2025

·

Stayed 1 night

Das zimmer war makelos, das Frühstück gut und das Personal sehr freundlich.

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10

David

Feb 16, 2026

·

Stayed 2 nights

Very helpful staff. Very clean throughout and modern hotel with very nice bar and restaurant areas. Excellent location for Caen Centre. Ample onsite parking. Overall great experience.

8

Stéphanie

Dec 26, 2025

·

Stayed 1 night

Hôtel très bien placé à Caen avec parking privatif. Chambre propre et bien équipée. Personnel courtois et à l'écoute. Petit Déjeuner complet avec du choix. Je recommande cet hôtel.

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8

Manuel

Oct 20, 2025

·

Stayed 1 night

Wir hatten einen angenehmen Aufenthalt. Das renovierte Hotel ist zentral gelegen, die wichtigsten Sehenswürdigkeiten, Restaurants und Läden sind zu Fuss erreichbar. Das Zimmer bot die nötigen Annehmlichkeiten, in einem 4-Sterne-Hotel würden wir aber eine Kaffeemaschine erwarten und bei der Renovation scheint man die Türen im Zimmer vergessen zu haben. Die zwei Herren an der Rezeption bei unserer Ankunft waren unfreundlich und nicht hilfsbereit, das wünscht man sich nicht als Gast. Das sollte die Hotelleitung überprüfen. Die Mitarbeiterin beim CheckOut war dann sehr freundlich und zuvorkommend. Das Hotel verfügt über ein eigenes Parkhaus, wo es auch Ladesäulen für e-Autos gibt. Bis auf den schlechten Empfang bei unserer Ankunft können wir das Hotel weiterempfehlen.

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10

Paul

Jun 26, 2023

·

Stayed 1 night

WE would be happy to stay there again. The lady receptionist who we met on arrival was amazing and did everything to help us sort out a non connected problem

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Location

Central, walkable base by the port with easy access to restaurants, sights, the train station, and the ferry. Some mention external noise in this lively area.

Related guest reviews

8

JAYNE

Sep 29, 2023

·

Stayed 1 night

We stayed the night before our early ferry back to the UK. The hotel was easy to find and we had good directions to the car park. The room was spacious and clean. It was a 5 min walk to some lovely restaurants.

8

Paul

Aug 8, 2023

·

Stayed 1 night

Nice modern hotel right by the waterside and minutes walk into Caen centre and to the chateau. Would definitely use it again. Only negative was management allowing noisy work to be undertaken in the room above mine from 8am.

10

Chris

Sep 23, 2023

·

Stayed 1 night

Very convenient catching the ferry the following day

10

Shirley

Nov 21, 2025

·

Stayed 4 nights

Lovely hotel convenient for the centre of Caen, restuarants and transport links. Staff were really friendly and helpful, and the breakfast was excellent. Our room was lovely and comfortable. Minor issue - the ambient lighting in the room was great but we could have done with some brighter lighting as well, as sometimes it was a bit dark. Excellent stay though.

10

David

Feb 16, 2026

·

Stayed 2 nights

Very helpful staff. Very clean throughout and modern hotel with very nice bar and restaurant areas. Excellent location for Caen Centre. Ample onsite parking. Overall great experience.

8

Stéphanie

Dec 26, 2025

·

Stayed 1 night

Hôtel très bien placé à Caen avec parking privatif. Chambre propre et bien équipée. Personnel courtois et à l'écoute. Petit Déjeuner complet avec du choix. Je recommande cet hôtel.

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10

Scott

May 24, 2025

·

Stayed 2 nights

Great location, clean, comfortable. Staff were friendly and helpful. Close walk to lots of restaurants and shops. Great breakfast as well!

10

Veselin

Apr 12, 2023

·

Stayed 1 night

Great location near the port and within short walking distance to food & drink, castle, centre etc

10

Sadie

Jun 22, 2023

·

Stayed 2 nights

Location was great for us. Starting point for our WWII driving tour. Bars and restaurants within walking distance. Staff is friendly, on-site parking a plus if driving.

10

Marie-Therese

Mar 16, 2025

·

Stayed 2 nights

Hotel was great, modern, clean, easily accessible from the train station and a pleasant walk. Temperature was comfortable, breakfast was classic and good! Would definitely return if needed to come to this town again. Best wishes for continued hospitality!

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Dining

Breakfast is widely praised for quality and choice, though a few found it expensive or limited. Some guests also enjoyed the bar.

Related guest reviews

8

Burke

Apr 23, 2025

·

Stayed 3 nights

Our room was comfortable and very clean. The breakfast buffet was better than any we have ever seen. Think of a breakfast food you would like--it was there; eggs, toast, pastry, bacon, ham, cereal, yogurt, two kinds of butter, several kinds of fruit, and machines that offered a full range of coffee types. Best of all, however, was the helpfulness of the staff. They greeted us warmly when we checked in and directed out tour guide into the dining room to meet us. We asked where we might find a pharmacy to by some band-aids, and they went into the back room and brought us enough that we didn't need to buy any.

10

Alan

Mar 2, 2025

·

Stayed 1 night

Comfortable hotel very close to the centre. Staff very friendly and helpful. Parking available in hotel (€14) but for free in evenings on nearby quayside. Free WiFi fast and reliable (84Mb). Excellent breakfast(€21 full or €10 express formula). Surprised by size and facilities of Caen - usually bypass on way to and from Ouistreham. Definitely worth a visit. Loads of restaurants and bars near the hotel with a lively vibe in the evening.

10

Stephen

Aug 21, 2024

·

Stayed 1 night

What a beautiful Hotel... lovely size room, comfortable bed, and all spotlessly clean. Secure parking was nice, albeit €14 and a little tight to navigate, especially with a bike rack. If it had been any busier we probably wouldn't have got a space as its shared with the Ibis next door. Breakfast was plentiful and tasty. The staff didn't appear talkative or too happy - maybe they don't like late arrivals but hey. Overall a good stay, and the bonus was a late night drink on the quay opposite

10

Shirley

Nov 21, 2025

·

Stayed 4 nights

Lovely hotel convenient for the centre of Caen, restuarants and transport links. Staff were really friendly and helpful, and the breakfast was excellent. Our room was lovely and comfortable. Minor issue - the ambient lighting in the room was great but we could have done with some brighter lighting as well, as sometimes it was a bit dark. Excellent stay though.

8

DAVID

Sep 1, 2024

·

Stayed 2 nights

Bel hôtel en plein coeur de Caen, Salle de sport, petit-déjeuner buffet beau et bon, équipe chaleureuse

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8

Math

Aug 18, 2025

·

Stayed 7 nights

Goede faciliteiten. Prima ontbijt.

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8

Stéphanie

Dec 26, 2025

·

Stayed 1 night

Hôtel très bien placé à Caen avec parking privatif. Chambre propre et bien équipée. Personnel courtois et à l'écoute. Petit Déjeuner complet avec du choix. Je recommande cet hôtel.

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10

Scott

May 24, 2025

·

Stayed 2 nights

Great location, clean, comfortable. Staff were friendly and helpful. Close walk to lots of restaurants and shops. Great breakfast as well!

8

Jochen

Jun 18, 2024

·

Stayed 1 night

Zentral gelegen, direkt am Eingang der Stadt. Zimmer sauber und eher klein, Tiefgarage vorhanden, Frühstück einfach und geringe Auswahl. Wochenende Markt vor der Türe

Translate

10

Tina

Jul 18, 2022

·

Stayed 1 night

Lækkert hotel midt i byen så alt var i gåafstand. Lækkert lige ned til kanalen og mange restauranter i nærheden. Skønt stort værelse med masser af comfort. Morgenmaden var dog for dyr ift hvad man fik.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $123	6 $114	7 $114
8 $120	9 $122	10 $126	11 $126	12 $141	13 $129	14 $129
15 $127	16 $155	17	18	19 $164	20 $129	21 $129
22 $131	23 $142	24 $155	25 $155	26	27 $139	28 $135
29 $128	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
		1 $135	2 $144	3 $130	4 $126	5 $126
6 $121	7 $135	8 $135	9 $141	10 $130	11 $126	12 $126
13 $121	14 $136	15 $136	16 $135	17 $130	18 $126	19 $121
20 $121	21 $130	22 $136	23 $136	24 $130	25 $121	26 $121
27 $121	28 $131	29 $136	30 $135	31 $131

Mercure Caen Centre Port De Plaisance

Prices for Mercure Caen Centre Port De Plaisance

Monthly average prices

About this property

Location

Room options

Classic Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Superior Room, 1 King Bed with Sofa Bed

Classic Room, 2 Twin Beds

Guest reviews of Mercure Caen Centre Port De Plaisance

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Caen Centre Port De Plaisance

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