Avg. for September
Select dates to see prices and availability
Avg. for September
Nightly prices at Urban Hotel & Spa Aix-les-Bains - BW Signature Collection average US$89 in the cheapest month (March) and US$143 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$90 |
| February | US$96 |
| March | US$89 |
| April | US$90 |
| May | US$103 |
| June | US$111 |
| July | US$136 |
| August | US$143 |
| September | US$116 |
| October | US$110 |
| November | US$105 |
| December | US$104 |
J
F
M
A
M
J
J
A
Sept · US$116
S
O
N
D
Most expensive: August (~US$143)
Cheapest: March (~US$89)
Amenities
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access and a television in a common area.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Aix-les-Bains? This hotel has 377 square feet (35 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at The Wall, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 62 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
Urban Hotel Aix-les-Bains, BW Signature Collection is centrally located in Aix-les-Bains, a 4-minute walk from Grand Cercle Casino and 10 minutes by foot from Thermes Chevalley. This spa hotel is 0.9 mi (1.5 km) from National Thermal Baths and 1.7 mi (2.7 km) from Lake Bourget.
What's nearby
Congress Centre(0.2 Miles)
Grand Cercle Casino(0.2 Miles)
Thermes Chevalley(0.5 Miles)
Château de la Roche du Roi(0.5 Miles)
Faure Museum(0.6 Miles)
Cave Aixoise(0.8 Miles)
National Thermal Baths(0.9 Miles)
Hippodrome de Marlioz(1.4 Miles)
Aix-les-Bains Golf Club(1.5 Miles)
Plage du Rowing(1.7 Miles)
Massif des Bauges Regional Nature Park(1.7 Miles)
Lake Bourget(1.7 Miles)
Plage d'Aix les Bains(1.8 Miles)
Esplanade du Lac(1.8 Miles)
Le Grand Port(2.4 Miles)
Chambery (CMF-Chambery - Savoie)(5 Miles)
Grenoble (GNB-Grenoble - Isere)(60.1 Miles)
Saint-Exupery Airport (LYS)(56.5 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Tennis courts
Housekeeping
Congress Centre (0.2 Miles)
Grand Cercle Casino (0.2 Miles)
Thermes Chevalley (0.5 Miles)
Château de la Roche du Roi (0.5 Miles)
Faure Museum (0.6 Miles)
Cave Aixoise (0.8 Miles)
16
Room details
Sleeps 5
11
Room details
Sleeps 2
11
Room details
Sleeps 3
9
Room details
Sleeps 2
Based on 1,973 verified reviews
Business
14%
Couple
57%
Family
15%
Group
8%
Solo
3%
AI-generated summary based on recent guest reviews
Urban Hotel & Spa Aix-les-Bains - BW Signature Collection offers a central base with modern, comfortable rooms, a well-liked spa, and generally friendly staff, while recurring add-on fees, occasional maintenance, and some service inconsistencies temper the experience.
Read moreWas this helpful?
What guests think
Urban Hotel & Spa Aix-les-Bains - BW Signature Collection offers a central base with modern, comfortable rooms, a well-liked spa, and generally friendly staff, while recurring add-on fees, occasional maintenance, and some service inconsistencies temper the experience.
Breakfast earns praise for variety and quality, though some consider it pricey and on-site dining options are limited in the evenings. Several guests mention corridor or street noise and climate control that can be hard to adjust. Best suited to short wellness breaks and city stopovers.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
The spa area (pool, sauna, hammam, jacuzzi) is widely praised, but access is often a paid extra and it can be busy, with occasional closures or maintenance. On-site parking is available but paid and frequently considered expensive; lift works were noted.
Related guest reviews
David
29 Jun 2024
·
Stayed 5 nights
michelle
11 Feb 2025
·
Stayed 2 nights
Carine
27 Oct 2025
·
Stayed 1 night
Rodolphe
15 Jun 2025
·
Stayed 2 nights
jean-Luc
14 Feb 2025
·
Stayed 4 nights
Cédric
1 Jun 2025
·
Stayed 1 night
marie
25 Jun 2025
·
Stayed 2 nights
DORIC
9 Feb 2026
·
Stayed 3 nights
Bjørn Olav
28 Feb 2026
·
Stayed 1 night
Tarick
10 Nov 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and spa areas clean, but several reported lapses such as mouldy bathroom grout, dusty spots, missed towels, or inconsistent housekeeping.
Related guest reviews
MENDIELA
4 Nov 2024
·
Stayed 4 nights
michelle
11 Feb 2025
·
Stayed 2 nights
Tallaron
10 Dec 2025
·
Stayed 1 night
nathalie
8 Aug 2025
·
Stayed 2 nights
Isabelle
5 Oct 2024
·
Stayed 1 night
Christophe
9 Jun 2025
·
Stayed 2 nights
kynsella
3 Nov 2025
·
Stayed 6 nights
Jessica
17 Nov 2025
·
Stayed 1 night
Rachel
18 Nov 2024
·
Stayed 1 night
Irina
5 Jan 2026
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable with good beds, and some are spacious. However, multiple reviews note noise from corridors or street and climate control that is hard to adjust or leaves rooms cold; some rooms lack a minibar or fridge, and a few bathrooms offer limited privacy.
Related guest reviews
Tallaron
10 Dec 2025
·
Stayed 1 night
catherine
7 Aug 2025
·
Stayed 5 nights
Rodolphe
15 Jun 2025
·
Stayed 2 nights
Marie Christine
25 Dec 2025
·
Stayed 2 nights
Christian
20 Jan 2023
·
Stayed 1 night
Jessica
17 Nov 2025
·
Stayed 1 night
DORIC
9 Feb 2026
·
Stayed 3 nights
Miriana
2 Jun 2025
·
Stayed 2 nights
Pascal
26 Jul 2025
·
Stayed 3 nights
Elsa
11 May 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and welcoming. However, recurring complaints cite slow check-in, unclear deposits or extra charges, billing errors, and occasional unresponsiveness.
Related guest reviews
Kenneth
17 Mar 2025
·
Stayed 2 nights
ALFREDO
6 Feb 2026
·
Stayed 4 nights
Turan
7 Aug 2025
·
Stayed 1 night
Christophe
9 Jun 2025
·
Stayed 2 nights
jerome
31 Aug 2025
·
Stayed 1 night
Víctor Manuel
6 Feb 2026
·
Stayed 4 nights
Muriel
9 Jun 2024
·
Stayed 1 night
Patrick
9 Nov 2025
·
Stayed 1 night
DORIC
9 Feb 2026
·
Stayed 3 nights
Grégory
5 Aug 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Central, walkable location close to the town centre, shops, and restaurants.
Related guest reviews
Jean
19 Jun 2025
·
Stayed 2 nights
Kenneth
17 Mar 2025
·
Stayed 2 nights
yasmina
23 Apr 2023
·
Stayed 3 nights
Patrick
13 Jun 2023
·
Stayed 1 night
Véronique
4 Mar 2025
·
Stayed 1 night
Marie
9 Aug 2023
·
Stayed 1 night
Jessica
17 Nov 2025
·
Stayed 1 night
Sylvain
12 Sept 2023
·
Stayed 2 nights
Rachel
18 Nov 2024
·
Stayed 1 night
Irina
5 Jan 2026
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and variety, though several guests found it expensive or average for the price. On-site restaurant or bar service is limited or closed at times.
Related guest reviews
Kenneth
17 Mar 2025
·
Stayed 2 nights
Myriam
21 Nov 2025
·
Stayed 1 night
michelle
11 Feb 2025
·
Stayed 2 nights
Olivier
28 Nov 2023
·
Stayed 1 night
Franck
27 Feb 2025
·
Stayed 1 night
jerome
31 Aug 2025
·
Stayed 1 night
Christian
20 Jan 2023
·
Stayed 1 night
hulya
24 Nov 2024
·
Stayed 2 nights
Jessica
17 Nov 2025
·
Stayed 1 night
Bjørn Olav
28 Feb 2026
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Etienne
13 Jul 2026
·
Stayed 3 nights
Paul
12 Jul 2026
·
Stayed 5 nights
Hisham
7 Jun 2026
·
Stayed 1 night
Karen
26 May 2026
·
Stayed 1 night
Gregory
7 Apr 2026
·
Stayed 1 night
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Parking is available on-site, but guests must contact the property in advance to reserve it. The parking is limited and subject to charges, with a fee of EUR 13 per night.
A buffet breakfast is offered for a fee of approximately EUR 15 for adults and EUR 10 for children. Breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Pets are allowed at the property with a fee of EUR 15 per pet, per day. Service animals are exempt from fees.
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee of EUR 30, subject to availability. Guests should contact the property at least 24 hours before arrival to make arrangements for check-in.
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
The hotel is centrally located in Aix-les-Bains, just a 4-minute walk from Grand Cercle Casino and 10 minutes on foot from Thermes Chevalley. It is approximately 0.9 mi (1.5 km) from National Thermal Baths and 1.7 mi (2.7 km) from Lake Bourget.
Yes, the property features an indoor pool and an outdoor heated pool. Pool access is available from 9:00 AM to 9:00 PM.
Children are allowed at the property, and there is no charge for children under 18 years of age.
Have a question?
Instant AI responses are based on hotel information
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Tennis courts
Housekeeping
General
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Spa & wellness centre
Breakfast in the room
Family room
Beach Sun Loungers
Services
Housekeeping
Safe-deposit box
Bicycle rental
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Tennis courts
Golf course (nearby)
Scuba diving
Windsurfing
Cycling
Horse riding
Canoeing
Hiking
Pool indoor
Outdoor heated pool
Live music
Bicycle Tour Information
Pool (Indoor)
Fitness Center (nearby)
Internet
Free wi-fi