Name: Best Western Aquakub
Address: 173, avenue du Petit Port, Aix-les-Bains, France, Aix-les-Bains, Savoie, France
Rating: 8.43

Guest reviews

8.4

Very good

Based on 1,888 verified reviews

Who stays here?

Business

20%

Couple

56%

Family

15%

Group

5%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Best Western Aquakub, travelers highlight the lake-near location, friendly staff, and generally comfortable, clean rooms, while noting dated elements and intermittent maintenance issues, variable climate control, and mixed experiences with the pool temperature, gym, and on-site dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

REINHARD

11 Oct 2025

·

Stayed 6 nights

temperature control in room very difficult; location close to lake

4

Patrick

8 Aug 2025

·

Stayed 3 nights

Check-in with the guy was good. The room was not good; airconditioning did not work while we were on the top floor and it was 31 degrees outside! Toilet kept flushing, it was very annoying. The door key did not work, so for 2 days in a row we had several issues. Some ligths were not working properly. Patricia from the reception was very nice and helpful. However I would not recommend this hotel

8

Ben

31 Jul 2025

·

Stayed 2 nights

The hotel had friendly and helpful reception staff, free onsite parking, and clean spacious rooms. That’s where it stopped. The shower head holder was broken, the room had paper water cups and no spoons with the coffee cups, they didn’t clean the room or provide new cups when they did the room service. And the restaurant was a joke, the staff have no idea what customer service is, I had to get up to ask for water and extra drinks when it was table service, and it was over priced. I wouldn’t stay here again.

8

Kerry

24 Jul 2025

·

Stayed 2 nights

Great location near the lake

6

Vincent

24 Jul 2025

·

Stayed 3 nights

Airco of room 111 did not work. It was not cooling, there was a ventilator placed in the room. but no discount on price. Price of the room wad therefor too high

173, avenue du Petit Port, Aix-les-Bains, France

Location

With a stay at Best Western Aquakub in Aix-les-Bains, you'll be near the beach, just steps from Lake Bourget and a 5-minute drive from Grand Cercle Casino. This spa hotel is 2.2 mi (3.5 km) from Thermes Chevalley and 2.2 mi (3.6 km) from National Thermal Baths.

Lake Bourget(0.1 Miles)

Plage d'Aix les Bains(0.2 Miles)

Plage du Rowing(0.4 Miles)

Le Grand Port(0.9 Miles)

Cave Aixoise(1 Miles)

Plage de Mémard(1.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, though it is limited. No reservation is required.

Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee of approximately EUR 14.50 per person.

Pets are allowed at the property with a fee of EUR 13 per accommodation, per day. Service animals are exempt from fees.

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

The property is located near Lake Bourget, just steps away, and a 5-minute drive from Grand Cercle Casino. It is approximately 2.2 miles from Thermes Chevalley and National Thermal Baths.

The property features a swimming pool, but specific details about the type (indoor/outdoor) and operational hours are not provided. Seasonal availability may apply.

Children 3 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of EUR 28 per night. Advance request or confirmation may be required for availability.

Best Western Aquakub

Amenities

Property description