Name: Grand Mirage Resort & Thalasso Bali
Address: Jl. Pratama No 74, Tanjung Benoa 80363 Nusa Dua - Bali, Indonesia, Tanjung Benoa, Nusa Dua, Indonesia, Tanjung Benoa, Bali, Indonesia
Rating: 8.19

Guest reviews

8.2

Very good

Based on 5,277 verified reviews

Who stays here?

Business

1%

Couple

40%

Family

47%

Group

8%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Grand Mirage Resort & Thalasso Bali draws strong praise for its friendly staff, family-focused pools and activities, and beachfront setting, while feedback on food quality, dated areas, construction, and the separate Family Paradise building is more mixed.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Lee

3 weeks ago

·

Stayed 5 nights

The main building rooms just feel dirty. We had cockroaches get into our food in the room. We had a really bad room service chicken meal that we couldn’t eat. We left after 2 nights of a 5 night stay. We had already moved rooms twice and they wanted us to move a 3rd time. They get you to sign a form at check in that you aren’t entitled to a refund (if you booked a room with no refund)… this should have been a red flag. They then tried to get me to sign a form on departure stating I wouldn’t be entitled to a refund. We haven’t even asked for a refund we were just happy to get out of there. In fairness- we stayed in the main building, I believe the kids side is newer. A few good pool slides and a kids club are very available at a lot of hotels in the area so I would definitely skip this place if you are reading this.

10

Jace

30 Mar 2026

·

Stayed 3 nights

Staff were absolutely lovely, great breakfast

6

Soliama

27 Mar 2026

·

Stayed 5 nights

Breakfast was a let down staff were amazing I got bed bugs I want to lodge a complain

10

Carly Jenna

30 Jan 2026

·

Stayed 10 nights

Very clean, the staff would help with any and all requests. Stayed here for 10 nights and couldn’t fault the resort.

4

Bhavana

23 Jan 2026

·

Stayed 3 nights

Small rooms, dirty premises and outdated breakfast.

Jl. Pratama No 74, Tanjung Benoa 80363 Nusa Dua - Bali, Indonesia, Tanjung Benoa, Nusa Dua, Indonesia

Location

With a stay at Grand Mirage Resort & Thalasso Bali in Nusa Dua (Tanjung Benoa), you'll be within a 15-minute drive of Nusa Dua Beach and Waterbom Bali. This beach resort is 9.4 mi (15.2 km) from Kuta Beach and 10.5 mi (16.9 km) from Legian Beach.

Tanjung Benoa Beach(0.1 Miles)

Samuh Beach(2 Miles)

Bali Nusa Dua Convention Centre(2.4 Miles)

Bali International Convention Center(2.5 Miles)

Bali Collection Shopping Centre(2.6 Miles)

BIMC Hospital Nusa Dua(2.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free parking is available on-site, but it is limited. Valet parking is also offered.

A complimentary local cuisine breakfast is included. The serving hours are not specified.

No pets and no service animals are allowed at this property.

Check-in is at 15:00 and check-out is at 12:00. Early check-in and late check-out are available for a fee, subject to availability.

Yes, airport shuttle services are available for a fee of USD 40 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.

The property is located in Tanjung Benoa, within a 15-minute drive of Nusa Dua Beach and Waterbom Bali. It is approximately 0.2 km from Tanjung Benoa Beach and 14.6 km from Ngurah Rai International Airport.

Yes, there are 6 outdoor swimming pools, including a lazy river and a waterslide. Pool access is available from 7:00 AM to 9:00 PM.

Up to 2 children aged 3 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of USD 775,000 per day. Advance request for rollaway beds is required.

Grand Mirage Resort & Thalasso Bali

Amenities

Property description

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