Name: Copenhagen Marriott Hotel
Address: Kalvebod Brygge 5, Copenhagen, Copenhagen Municipality, Denmark, Copenhagen, Hovedstaden, DK
Price range: US$221–US$2,186 per night
Rating: 8.43

What guests think

At Copenhagen Marriott Hotel, travellers praise the waterfront, walkable location and spacious rooms, while repeated critiques mention dated decor and bathrooms, occasional maintenance problems, slow or inconsistent service and check‑in, construction noise during renovations, and high deposits.

Many guests also highlight impressive canal views from rooms and outdoor areas. Rooms feel comfortable but often dated, with shower-over-bath tubs that can be awkward, plus reports of weak water pressure, faulty toilets, or noisy and ineffective air‑conditioning. Breakfast and on-site dining range from excellent to average and pricey, and the gym and sauna draw positive notes. Expect scenic views and convenience, with comfortable rooms but some dated features and occasional service or maintenance hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the gym and sauna, and several value the executive lounge; however, ongoing renovations have caused noticeable noise, and on-site drinks and meals can be pricey.

Related guest reviews

10

Susan

30 Jul 2023

·

Stayed 3 nights

Lovely stay, personnel were very helpful, lobby under construction was the only down side. Air conditioning could have been better and as in many European hotels, there was no top sheet. Executive lounge offered goid breakfast, afternoon tea with light food selections and a really good evening appetizee selection along with wine and beer.

8

Maryann

30 Nov 2025

·

Stayed 2 nights

Good hotel. Nice restaurant and bar areas. Breakfast was decent the scrambled eggs to runny and the bacon way under cooked. But lots of variety to pick from. Room was decent. Smaller than a normal double bed room. But good size for Europe. Good bathroom and shower. Our bathroom sink had a leak so other than it was useable. We just wrapped tissue around the bottom to keep water from getting everywhere. Nice gym and sauna I’d stay again

4

Bettina

20 Jan 2024

·

Stayed 1 night

Hotellet er dejligt og vi har været her før. Men lige nu er det under restaurering, og det kan mærkes meget tydeligt. Kl 07.55 blev vi vækket af boremaskiner og enorm meget larm, så voldsomt at vi måtte forlade værelset hurtigst muligt, da vi ikke kunne tale sammen. Morgenmads buffeten var midlertidig flyttet og der var døre der gik i og op hele tiden til køkkenet, og den smækkede non stop med et voldsomt brag. Med så meget støj burde der være en reduceret pris, da det er en ganske høj pris at betale for så megen støj. Ærgerligt da vi ellers er glade for hotellet, men dette var en øv oplevelse!!

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10

Jeremiah

4 May 2025

·

Stayed 4 nights

Hotel is in good condition and staff are professional. The hotel location is a little bit removed from the center of town but being on the water is great. Very good gym, sauna and steam rooms and breakfast buffet is excellent.

10

Carl Andreas

6 Dec 2024

·

Stayed 1 night

Great staff, good bed/pillows, central. Nice executive lounge.

10

Alexandra

4 Dec 2022

·

Stayed 19,330 nights

On arrival, it felt quite like a conference hotel, but it is far from soulless! The gym is the best I have ever seen in a hotel (although it is a shame there is no pool/hot tub). The breakfast buffet was amazing and we really appreciated all the seasonal touches!

8

Roderick

4 Aug 2025

·

Stayed 3 nights

Great hotel in need of an upgrade, not least in showers in the hotel rooms which are not only out of date but dangerous in the deep step from a slippery bath to bathroom floor. Friendly helpful staff. Excellent breakfast but lunch and dinner expensive for what is served. Excellent location

8

Kenneth

15 Jun 2025

·

Stayed 1 night

Location was great. The bike rental was very convient. Was able to check in early. No clean towels in gym (although it was 9 at night). No tampons in lobby store.

10

Karen

27 Feb 2024

·

Stayed 3 nights

Even though the property was under major renovations, we still had a great stay! Good thing we were already awake by 8 am when the construction started above us. All meals could still be had in the lobby bar. Great and super friendly staff! Great view of the canal. Convenient location. Easy walk to the main train station or a cab was always at the front doors.

8

Geiza

21 Jul 2025

·

Stayed 6 nights

Hotel muito bonito, de frente para o canal, o que adiciona bastante à experiência. A sauna do canal não estava funcionando, a de dentro do hotel fica dentro do vestiário, fechada e sem iluminação. Chuveiro do quarto sem pressão e banheira com cortina, que acho muito desconfortável. Café dá manhã muito bom, mas poderia ter algo mais pelo valor cobrado. No entanto, não gostei do serviço em geral: - No café da manhã, muitos itens demoravam demais para serem repostos ou sequer eram, mesmo requisitando. - Tive um entupimento de vaso sanitário que reportei as 9am e quando retornei ao hotel as 4pm nada havia sido feito - A porta do meu quarto foi previamente (antes de minha estadia) arrombada e mal consertada - Os cartões de acesso ao quarto deixaram de funcionar (no meu quarto e em mais dois da minha reserva, com familiares) - Preços de bebidas no bar do hotel abusivos Enfim, o hotel é muito bom, mas para o nível que é experava muito mais do serviço.

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Cleanliness

Many reviews describe clean, well-kept rooms, but there are repeated reports of worn or musty carpets, mold in bathtubs, and occasional housekeeping lapses such as dirty cups left, missing towels, or smelly pillows.

Related guest reviews

10

Patricia

13 Dec 2025

·

Stayed 3 nights

Very friendly and helpful staff. Spacious and clean room

8

KATIA

20 Sept 2023

·

Stayed 3 nights

O hotel é confortável e muito bem localizado, mas muito antigo e precisa urgente de higienização contra ácaros e mofo. Tive uma crise alérgica terrível por causa da falta de cuidado do hotel com essa questão. Após chegar em outros hotéis, na sequencia da viagem, a crise sumiu.

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8

Suat

24 Sept 2025

·

Stayed 4 nights

Odaya girdiğimizde ilk odadaki halı kokusu olarak değerlendirdiğimiz bir koku algıladık ve küçük açılabilir pencereyi etkilenmemizi en aza indirgemek için hep açık bıraktık. Halıların değiştirilmesi veya ciddi bir temizlikten geçmeleri gerekiyor. Çalışanlar ilgili, yardımsever ve güler yüzlü davrandılar teşekkür ediyoruz. Bir de saç kurutma makinası üzerindeki plastik elimize yapışır gibi oldu, bu cihaz da epey eskiydi. Konum , lobi , oda genişlikleri son derece iyiydi.

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8

FATIMA

14 Oct 2025

·

Stayed 5 nights

Clean room, warm staff, beautiful views of the river and walking distance to places of interest! Enjoyed my stay!

6

Jean-Francois

31 Jul 2023

·

Stayed 1 night

Very tired looking room with a smell of dirty carpet. It had black mold in the bathtub. The hotel is well located, a few minutes away from the central station

10

shahada

28 Dec 2024

·

Stayed 2 nights

Carpet and room is little tired

8

Rula

11 Sept 2024

·

Stayed 1 night

i like the location and the breakfast, the pillows were smelly, needs to be changed regularly not just the cover

10

Lesley

29 Nov 2025

·

Stayed 4 nights

Clean, large room. Excellent location right on the harbor

10

Kushal

27 Oct 2025

·

Stayed 5 nights

Very clean and nice property

6

Daovieng

1 Nov 2025

·

Stayed 3 nights

2 of us but only 1 gown & 1 pairs of slippers were provided. Dirty cups were left in the room without ever being cleaned, 3 days! Linen trolley left in front of our room most of the stay! Restaurant staff refused to let us sit in the boot seats and breakfast table we wish to sit on! Restaurant was half empty! Breakfast for last day were not packed for early morning departure as requested (very poor service) A friendly smile was hard to find with service staff!

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Rooms

Rooms are generally spacious with standout water views, though decor and bathrooms feel dated with shower-over-bath setups. Several mention weak water pressure, AC or plumbing issues, limited storage in some newer layouts, and occasional noise if windows are open.

Related guest reviews

6

Ahmad

11 Oct 2025

·

Stayed 3 nights

70’s fixtures, rooms are old, toilet does not flush. Very slow service.

8

Janet

5 Sept 2025

·

Stayed 3 nights

Room looked bland and unexceptional on entering but actually it was spacious and comfortable. The bed was very good and the pillows divine. Bathroom dated but functional. Great view of the water and the canoeists/swimmers.

10

Christopher

27 Dec 2025

·

Stayed 2 nights

Absolutely fantastic! Staff were brilliant, room was amazing and spacious. Would definitely visit again

8

alan

17 May 2024

·

Stayed 4 nights

Excellent location and a modern hotel. Some rooms under renovation, but not much of a noise issue. Bedrooms have been redesigned apparently, and now there are no cupboards or drawers not pack away your clothes, no shelving at all, so you just dump. All your gear on the seating and hence a very messy , untidy room. The carpet on our floor apparently is new, but it has large beige ' blotches' everywhere and I actually thought it was sawdust from the carpentry work being done:))))!!!! A strange design indeed:))) Executive lounge is very good, nice applies and breakfast , and good selection of wine and beer available till 9.30 pm which is a really nice touch. Overall a very good place to stay for a few days in Copenhagen:))

8

Gale

31 Aug 2025

·

Stayed 6 nights

First morning I some to a gurgling toilet and a bowl full of someone else's "waste." Staff cleaned it promptly but every morning it gurgled again although it just made the water drain slowly or sometimes water came up through the sink drain. However, for the price, I should have plumbing that works.

10

Jennifer

3 Oct 2024

·

Stayed 3 nights

Great hotel, close to Tivoli Gardens, water view was very nice but loud late at night with window open. Nice restaurant, staff was super helpful.

8

Roderick

4 Aug 2025

·

Stayed 3 nights

Great hotel in need of an upgrade, not least in showers in the hotel rooms which are not only out of date but dangerous in the deep step from a slippery bath to bathroom floor. Friendly helpful staff. Excellent breakfast but lunch and dinner expensive for what is served. Excellent location

8

Jose

9 Nov 2025

·

Stayed 3 nights

It is a four stars indeed! The room was cold and the temperature control was not working properly!

10

Lesley

29 Nov 2025

·

Stayed 4 nights

Clean, large room. Excellent location right on the harbor

8

Geiza

21 Jul 2025

·

Stayed 6 nights

Hotel muito bonito, de frente para o canal, o que adiciona bastante à experiência. A sauna do canal não estava funcionando, a de dentro do hotel fica dentro do vestiário, fechada e sem iluminação. Chuveiro do quarto sem pressão e banheira com cortina, que acho muito desconfortável. Café dá manhã muito bom, mas poderia ter algo mais pelo valor cobrado. No entanto, não gostei do serviço em geral: - No café da manhã, muitos itens demoravam demais para serem repostos ou sequer eram, mesmo requisitando. - Tive um entupimento de vaso sanitário que reportei as 9am e quando retornei ao hotel as 4pm nada havia sido feito - A porta do meu quarto foi previamente (antes de minha estadia) arrombada e mal consertada - Os cartões de acesso ao quarto deixaram de funcionar (no meu quarto e em mais dois da minha reserva, com familiares) - Preços de bebidas no bar do hotel abusivos Enfim, o hotel é muito bom, mas para o nível que é experava muito mais do serviço.

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Service

Staff are frequently praised as helpful and welcoming. Recurring negatives include slow check-in, unresponsive or curt interactions, poor handling of some issues/requests (including deposits and a rare overbooking), and inconsistent restaurant service.

Related guest reviews

10

Patricia

13 Dec 2025

·

Stayed 3 nights

Very friendly and helpful staff. Spacious and clean room

10

Jan Fredrik

18 Jul 2025

·

Stayed 1 night

Beautiful location and amazing hotel. The staff was amazing and accommodating.

6

Aveline

2 Jun 2024

·

Stayed 7 nights

Unexpectedly poor service for a 5-star hotel. I booked a 7-nights stay at the hotel and requested through email prior for early check as I had a child with me. I was told they will try their best. On the day of check-in, we arrived at about 9am and was told to come back at 11am as they have put my request for early check-in as priority. We arrived back at the hotel to learn that the room was not ready, and waited till 4pm (regular check-in time). While I can understand early check-in is granted on a case-to-case basis, it is not right to claim to be put on priority but we ended up sitting in the lobby for 5 hours. So many ended up checking in earlier than us. And instead of following up on my request while I sat at the lobby, I had to continuously rejoin the queue to ask for updates. That aside, on our last night stay, our towels were taken away and replaced with just one. Called housekeeping but no one picked up, so we went to the lobby to make the request. The towels never came.

8

Olof

24 Jul 2025

·

Stayed 1 night

Good but very slow checkin

10

Nicola

22 Jun 2025

·

Stayed 3 nights

The outstanding strength of this hotel that we both appreciated more than everything else was the friendly and professional customer service of all of the staff. You were so welcoming and helpful and made our stay fantastic, thank you all

6

Corinna

13 May 2025

·

Stayed 6 nights

My mother fell and slipped in the bathtub and hit her head on the bathroom floor. There anti slip in the tub had been so worn out that the bathtub was very slippery. There was no handle bar you could hold on to when stepping outside the tub making this especially difficult for senior citizens. My mother had bump the size of a baseball. When she first fell and screamed from the bathroom, I called the receptionist to help me call for a doctor. NO ONE was answering the phone for 10mins straight. After assisting my mom, I had to walk down and call the attention of the front desk. The people at the front desk said they don't have a private doctor on call and explained to me that Denmark is a socialist country so calling a doctor would be very difficult to do. When I asked for ice, there was no effort or assistance, they merely said there is an ice machine in every floor. My mother is fine but what happened if it was a real emergency. The hotel manager the next day was the only one very helpful to us and suggested we move to a different floor with a shower rather than a bath tub.

2

Pooja

19 Dec 2024

·

Stayed 7 nights

I booked and paid for a suite. They decided they did not want to honor my reservation and gave me 2 regular rooms instead. Staff was not kind. I don’t recommend.

4

jose

9 Oct 2025

·

Stayed 2 nights

Get better customer services oriented staffing

4

Andrea

13 Jan 2026

·

Stayed 5 nights

Tempi attesa lunghissimi per tutti

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6

Daovieng

1 Nov 2025

·

Stayed 3 nights

2 of us but only 1 gown & 1 pairs of slippers were provided. Dirty cups were left in the room without ever being cleaned, 3 days! Linen trolley left in front of our room most of the stay! Restaurant staff refused to let us sit in the boot seats and breakfast table we wish to sit on! Restaurant was half empty! Breakfast for last day were not packed for early morning departure as requested (very poor service) A friendly smile was hard to find with service staff!

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Location

Waterfront setting with canal views and easy walking access to Tivoli, Central Station and major sights; bus or hop-on hop-off stops are nearby. Many guests find it quiet yet convenient for getting around the city.

Related guest reviews

10

Rafael

14 Mar 2023

·

Stayed 2 nights

Nicely close to the train station.

10

Michael

17 Nov 2025

·

Stayed 5 nights

Great location and friendly staff!

10

CHEOK KHENG

6 Nov 2025

·

Stayed 4 nights

The hotel sits facing the beautiful canal

10

Martha

21 Dec 2024

·

Stayed 1 night

Easy walk from Central Station and Tivoli

10

Mirella

20 Oct 2022

·

Stayed 4 nights

Achamos o hotel ótimo. Quartos grandes. A localização é privilegiada porque a vista do canal é linda. Fica uns 700 m da estação central e é fácil ir a pé.

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10

Michael

18 Dec 2024

·

Stayed 1 night

Good place to stay, and walking distance to Tivioli. Hopon /Hopoff stop, right out side front door

10

cem

6 Aug 2025

·

Stayed 3 nights

Nice location

10

Michael

31 Aug 2024

·

Stayed 4 nights

Walking distance to Tivoli, iconic location adjacent to canal.and hop on hop off bus right outside the hotel. Plus a 5 star staff and hotel, who could ask for more.

10

Lesley

29 Nov 2025

·

Stayed 4 nights

Clean, large room. Excellent location right on the harbor

10

Séverine

27 Oct 2025

·

Stayed 3 nights

Chambre très spacieuse avec une grande fenêtre. Literie confortable. Hotel bien placé, à quelques minutes à pied des Jardins Tivoli. Distance palais des congrès et aéroport raisonnable. Je recommande cet hôtel, où j'aurai plaisir de revenir lors d'un prochain séjour à Copenhague.

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Dining

Breakfast often earns high marks for quality and variety, but several find it expensive or inconsistent (e.g., cold/runny eggs, slow replenishment). On-site dining and the bar are pleasant yet pricey.

Related guest reviews

6

Lars

28 Sept 2025

·

Stayed 2 nights

Dårlig morgenbuffet - æg, pølser kold, grøntsager tørre, juice slap op, skyr lunken ,

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8

Maryann

30 Nov 2025

·

Stayed 2 nights

Good hotel. Nice restaurant and bar areas. Breakfast was decent the scrambled eggs to runny and the bacon way under cooked. But lots of variety to pick from. Room was decent. Smaller than a normal double bed room. But good size for Europe. Good bathroom and shower. Our bathroom sink had a leak so other than it was useable. We just wrapped tissue around the bottom to keep water from getting everywhere. Nice gym and sauna I’d stay again

8

Anniken

19 Apr 2025

·

Stayed 2 nights

Bra opphold, kjedelig og dyr frokost

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10

Birgitta

16 Dec 2025

·

Stayed 3 nights

Mycket trevlig och tillmötesgående personal och god frukost.

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10

ilkay

15 Jun 2025

·

Stayed 2 nights

The location had a sea view and was just a 10 minute walk from the center.The breakfast was very good .

10

Alexandra

4 Dec 2022

·

Stayed 19,330 nights

On arrival, it felt quite like a conference hotel, but it is far from soulless! The gym is the best I have ever seen in a hotel (although it is a shame there is no pool/hot tub). The breakfast buffet was amazing and we really appreciated all the seasonal touches!

8

Javier

24 Jun 2025

·

Stayed 2 nights

NO food after 10 PM; bar service very limited on food.

8

Roderick

4 Aug 2025

·

Stayed 3 nights

Great hotel in need of an upgrade, not least in showers in the hotel rooms which are not only out of date but dangerous in the deep step from a slippery bath to bathroom floor. Friendly helpful staff. Excellent breakfast but lunch and dinner expensive for what is served. Excellent location

8

Camilla Bolette

1 Jun 2025

·

Stayed 1 night

Meget dyr og ikke særlig god morgenmadsbuffet.

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Month	Average price
January	US$209
February	US$200
March	US$338
April	US$282
May	US$361
June	US$464
July	US$403
August	US$667
September	US$531
October	US$398
November	US$343
December	US$278

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $456	7 $484	8 $707	9 $843	10 $491	11 $414	12 $387
13 $318	14 $525	15 $1,850	16 $493	17 $423	18 $705	19 $1,232
20 $635	21 $435	22 $629	23 $1,850	24 $649	25 $373	26 $401
27 $304	28 $1,850	29 $497	30 $345

Su	Mo	Tu	We	Th	Fr	Sa
				1 $449	2 $345	3 $497
4 $2,186	5 $1,584	6 $1,057	7 $1,003	8 $594	9 $332	10 $314
11 $260	12 $272	13 $290	14 $235	15 $586	16 $323	17 $276
18 $224	19 $318	20 $649	21 $539	22 $579	23 $454	24 $273
25 $221	26 $293	27 $259	28 $276	29 $277	30 $253	31 $235

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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