Turquoise Pyramids palace

The original basic room was depressing, and I paid to upgrade with a little difference. TV did not work. The broken windows did not seal, allowing streetcar noise in, etc. The worst part, they detain you until they check the room, and then they allow you to check out.

The property is a gorgeous building with lovely decor, with plenty of green outdoor space and 2 swimming pools perfect for all ages. The atmosphere is fantastic in all aspects, from the welcome all the way through to the staff and other customers. The main desk staff are very helpful in dealing with all situations, and the other staff are so hard working. Management should feel proud to call them employees! We only ate at the hotel once, this was only due to our sleep patterns being out from the open times... the food was tasty and decent value. The kids play toys are aimed at closer to toddler aged children and would be amazing to see things for slightly older children e.g swings, seesaw etc. The swimming pools are kept clean and a great place to go during the day/evening/night. There is an onsite shop, pricing seems very fair. The hotel also has connections to tours which they can help with. We already had ours booked so didnt make use of this. My issues with the property are generally superficial in that some rooms could do with some finishing touches and some of the showering areas could have been built better (not the case in all rooms)... i personally wasnt a fan of having marble based flooring in the bathroom especially near the showers as it gets easily wet and very slippery. Wifi could be a bit better (this is an egyptian connection issue rather than just as this hotel) The same goes for regular power cuts...all of this is out of control of the hotel

Just spend the money and go to hyaat they are better then most but not much amenitues

Very nice hotel close to the mall and downtown Giza. Very clean with a nice pool. Stuff is very friendly and helpful.

This is the best Hotel in Cairo.