Charles Hope Plymouth

Received the wrong code to the key box, called them and then she gave me another wrong code. Had to call them 2 times to check in and enter the room

We had a fantastic 3‑night stay at Charles Hope Plymouth. The apartment was modern, spotless, and thoughtfully designed, making it feel fresh and welcoming from the moment we arrived. Everything we needed was provided — from a fully equipped kitchen to comfortable living spaces — which made our stay effortless and enjoyable. The amenities were excellent, with all the little details covered, so we never felt like anything was missing. It was the perfect base for our trip, combining convenience with comfort. Highly recommend for anyone looking for a clean, contemporary place to stay in Plymouth.

Amazing!! Staff were soo incredibly helpful and attentive and the property was sublime. Second time I’ve visited now.

Neat and clean and very quiet

Having stayed here before, I do feel the property is going downhill. Parked in the car park at the back and the feeling wasn't great. Park full of rubbish, the doors to get into the property were damaged and didn't close properly, making the property feel very unsafe and the carpets filthy. Go up to the flat, where I was presented with a dirty and messy flat, all the lights on and windows fully open. With it being ground-floor, anyone could have easily got into the unit. Have to say that the management company were fair and did refund me, but I won't be staying again or recommend this place.