Name: Hyatt Place Rouen
Address: 77 route de Neufchatel, Gare-Jouvenet, Rouen, France, Rouen, Seine-Maritime, France
Rating: 8.77

Guest reviews

8.8

Fabulous

Based on 112 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Hyatt Place Rouen, travellers highlight a modern, newly converted building with spacious rooms and city views, generally helpful staff, and a location walkable to the centre, though it sits uphill and extras like parking and spa access cost more.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Gee-Kung

2 weeks ago

·

Stayed 2 nights

Clean, spacious room. We can see the town of Rouen with its cathedrals and can even watch the sunset from our room. The staff members were super helpful and very friendly.

8

Simon

4 weeks ago

·

Stayed 1 night

We stayed over May day so that may have had an impact on the stay. This hotel has all the ingredients to make an incredible experience, great rooms, in a freshly built / restored hotel. The issue is that the setting is the experience. The staff are lovely but are just not as incredible as the setting. If you eat in the restaurant, the Chef though is very gifted, you will have to hope that nothing happens to your food on it’s journey to you. Expect a good stay and you will not be disappointed but if you are hoping for exceptional you may be.

10

oumar

Mar 22, 2026

·

Stayed 1 night

Excellent

10

Anar

Jan 26, 2026

·

Stayed 8 nights

everything so good

6

Karl

Jan 7, 2026

·

Stayed 1 night

Passable

77 route de Neufchatel, Gare-Jouvenet, Rouen, France

Location

A stay at Hyatt Place Rouen places you in the heart of Rouen, within a 10-minute walk of Musée des Antiquites and Museum de Rouen. This spa hotel is 0.7 mi (1.2 km) from Hotel de Ville and 0.8 mi (1.2 km) from Tour Jeanne d'Arc.

Musée des Antiquites(0.5 miles)

Museum de Rouen(0.5 miles)

Tour Jeanne d'Arc(0.6 miles)

Square Verdrel(0.7 miles)

Musée de la Ceramique(0.7 miles)

Musée des Beaux-Arts(0.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, self-parking is available on-site for a fee of EUR 19.00 per day, which includes in/out privileges. Parking is limited, and height restrictions apply.

A buffet breakfast is offered for a fee of approximately EUR 25 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Yes, pets are allowed at the property with a fee of EUR 25.00 per accommodation, per night. Service animals are exempt from this fee.

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property offers limited wheelchair accessibility, including elevators and step-free entrances. Accessible facilities are available in public areas and some rooms.

The property is located in the heart of Rouen, within a 10-minute walk of Musée des Antiquites and Museum de Rouen. It is approximately 0.7 mi (1.2 km) from Hotel de Ville and 0.8 mi (1.2 km) from Tour Jeanne d'Arc, with convenient access to public transport.

Yes, the property features an indoor pool, which is accessible from 10:00 AM to 7:00 PM. Additionally, there is an outdoor heated pool available for guests.

Children are welcome at the property. There is no specified minimum age for children to stay for free.

The property offers cribs and rollaway beds, subject to availability. Additional charges may apply, and advance requests are recommended for confirmation.

Hyatt Place Rouen

Amenities

Property description

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