Tru By Hilton Albany Crossgates Mall
Amenities
Swimming pool
Laundry service
Elevator / Lift
Business Center
Meeting Rooms
Bicycle Rental
Property description
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Guest reviews
Very good
Based on 1,001 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Tru By Hilton Albany Crossgates Mall, travelers consistently highlight the friendly staff, convenient location next to Crossgates Mall, and clean, modern spaces, while noting minimalist rooms and occasional noise from neighboring rooms or hallways.
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Marianne
6 days ago
·
Stayed 1 night
Christopher
2 weeks ago
·
Stayed 1 night
Jennifer
2 weeks ago
·
Stayed 2 nights
Allison
4 weeks ago
·
Stayed 1 night
Matt
Apr 15, 2026
·
Stayed 1 night
Location
With a stay at Tru By Hilton Albany Crossgates Mall in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 3-minute drive from University at Albany. This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 1.8 mi (2.9 km) from Albany NanoTech Complex.
More location infoProperty Policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
FAQs
Yes, free self-parking is available on-site, including wheelchair accessible options.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Yes, pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
The property offers wheelchair-accessible parking, elevators, and limited wheelchair-accessible facilities. There is also a stair-free path to the entrance and wheelchair-accessible meeting spaces.
The hotel is located 0.4 km from Crossgates Mall and a 3-minute drive from the University at Albany. It is also 3.4 mi from Colonie Center Mall and 5.9 mi from MVP Arena.
Yes, there is an indoor swimming pool available for guests, with access from 7:00 AM to 11:00 PM.
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