Name: Residence - Palais Hörtenberg
Address: Via Museo 50, Old Town Bolzano, Bolzano, Italy, Bolzano, Trentino-Alto Adige, Italy
Rating: 9.55

Guest reviews

9.6

Exceptional

Based on 246 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Residence - Palais Hörtenberg, travellers highlight a central old‑town location near the Ötzi museum, very spacious and modern rooms, overall strong cleanliness, and generally friendly service, making it a convenient base for Bolzano and the Dolomites.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

steven d

3 weeks ago

·

Stayed 1 night

Excellent accommodations. Helpful staff. Great location. Free use of washer/dryer with detergent provided for .5€. One caveat, careful with taxi from train station if you don’t speak Italian or German, theres a different hotel in town named Castle Hortenberg.

8

Caroline

3 Apr 2026

·

Stayed 1 night

Clean and spacious room. Good location and quiet neighborhood.

10

Rodney

2 Apr 2026

·

Stayed 3 nights

The room was clean, very spacious and more than exceeded our expectations.

10

Mary

16 Mar 2026

·

Stayed 6 nights

We absolutely loved it here. The location is perfect right in the heart of the old part of the city and walkable. The train station is only a 10 min walk to the hotel. The hotel itself is so clean and the staff was awesome, helping us with every thing from laundry, to what to do and helping us navigate trains. The room was beyond my expectations. So beautiful, spacious and clean. We loved the terrace connected to our room and spent mornings there. If I ever come back I will definitely stay here again! Thank you for an unforgettable trip!

10

Shonda

30 Jan 2026

·

Stayed 2 nights

The location was fabulous, the staff was super friendly and the room was beautiful!

Via Museo 50, Old Town Bolzano, Bolzano, Italy

Location

With a stay at Residence - Palais Hörtenberg, you'll be centrally located in Bolzano, steps from Museo Archeologico dell'Alto Adige and within a 10-minute walk of Bolzano Christmas Market. This luxury aparthotel is 1.1 mi (1.7 km) from Piazza Walther and 1.5 mi (2.4 km) from Isarco Valley.

Museo Archeologico dell'Alto Adige(0.1 Miles)

Piazza delle Erbe(0.1 Miles)

Via Argentieri(0.1 Miles)

Free University of Bozen-Bolzano(0.1 Miles)

Talvera Meadows(0.1 Miles)

Via dei Portici(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 20:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available on-site, but it is limited. Guests must contact the property in advance to reserve a parking space. The covered self-parking fee is EUR 25 per day, which includes in/out privileges.

Pets are allowed at the property, with a fee of EUR 24 per pet per night. Service animals are exempt from fees.

Check-in is from 15:00 to 20:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance to make arrangements.

The property offers limited wheelchair accessibility, including features like elevators and step-free entrances. However, specific details about accessible rooms and facilities are not provided.

The property is centrally located in Bolzano, just steps from Museo Archeologico dell'Alto Adige and within a 10-minute walk of Bolzano Christmas Market. It is approximately 1.1 miles from Piazza Walther and 1.5 miles from Isarco Valley. The nearest major airport is Bolzano Airport, located about 5.2 km away.

Children are welcome at the property. There is no minimum age specified for children to stay for free, but additional charges apply for rollaway beds and cribs.

The property offers cribs for EUR 20 per day and rollaway beds for EUR 60 per day. Availability is subject to request and confirmation.

Residence - Palais Hörtenberg

Amenities

Property description

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