Name: Best Western Shackleford
Address: 8 Shackleford Dr, West Little Rock, Big Rock Township, Little Rock, Arkansas, United States of America, Little Rock, Pulaski County, US
Price range: $96–$148 per night
Rating: 8.35

What guests think

Across recent reviews, Best Western Shackleford earns strong marks for very clean, newly updated rooms and friendly, accommodating staff, with guests also appreciating the convenient west Little Rock location and overall value for quick stopovers or medical visits.

Common drawbacks include intermittent low shower pressure, small or uncomfortable pillows for some, and noise from the adjacent parking lot/bar late at night. Feedback on the hot breakfast and indoor pool is mixed, with several reports of cold food and unheated pool water alongside many positive mentions. Expect a clean, modern, budget-friendly stay with occasional noise or maintenance quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool available; several guests found the water unheated or cold, though others enjoyed it. Parking was described as adequate and well lit.

Related guest reviews

6

Larry

Jul 13, 2024

·

Stayed 1 night

Indoor Pool was freezing cold Breakfast was avg. Room was comfortable and hotel updated.

10

APRIL

Sep 15, 2024

·

Stayed 2 nights

Our stay here was great! Check in was fast, easy. Lady at desk was friendly, professional, answered questions, etc. Hotel was clean, room clean, all amenities stocked in room. Bed, king, was comfortable, air conditioning worked great! Black out shade on window. Room cleaned daily. Quiet at night for good sleeping. Small exercise room. I used eliptical machine. Nice indoor pool. Nice free breakfast. Biscuits, scrambled eggs, sausage, gravy, potatoe patties, waffles, cold cereal, toast, bagels, muffins, yogurt, apples. Good selection.. Good parking.

10

Katlen

Oct 7, 2024

·

Stayed 2 nights

We had a great stay! We felt like the property was well taken care of, the parking lot was bright at night which made us feel safe and our car was safe, breakfast had a wide variety, our room was comfy and clean and up to date. The staff was friendly and professional, the cleaning staff was curiosity and asked if we needed anything even after only being there for one day. I liked the location because it was by everything we wanted to go to. The restaurant/sports bar next door was our main go-to because we wanted to watch football and UFC fights at the same time. Thank you for the wonderful stay! We'll be back!

10

Amy

Nov 1, 2025

·

Stayed 2 nights

Stay was great from check in to check out. Staff was great. Room was very clean and housekeeping was wonderful when i needed anything. Breakfast was good hot and plentiful with a good selection. Parking was good.

10

Katrina

Mar 31, 2025

·

Stayed 2 nights

Quick checkin, comfy room/spacious, fridge and microwave… indoor pool was

8

Margaret

Sep 12, 2024

·

Stayed 1 night

Family was in town for a funeral. The room was good for the reason we were there. We went to the pool to try and get our mind off the loss of our family member, but while the pool was open, there was no heat to the water.

10

Emily

Jul 17, 2024

·

Stayed 1 night

We had a good stay our room and bathroom were extremely clean! We also loved the pool area and there was no one there when we used it. Outside of our window was slightly noisy but it wasn’t too bad.

4

Jeff

Nov 5, 2024

·

Stayed 1 night

Breakfast wasn't that good. Hash browns seemed old and not healthy. Had an adjoining room that was separated by two doors. Didn't like or request that. Shower was open and no water pressure. Inside pool wasn't heated and was pretty cold. A/C unit was loud and powered on and off too much. Would shut off and then within a minute would come back on. That was when it was loud. Couldn't sleep that well because of it. Bathroom door was rubbing on door Jam and was hard to shut. Vent had lint and dust in it. Hotel requested a 100 dollar deposit at check in. That bothered me at first but I didn't see any transaction in my bank account for it.

2

Chanchana

Feb 26, 2025

·

Do not stay next to the Twin Peaks parking lot. There was loud music from cars and loud engines until 1 am. I asked for a quiet room but I was sent to the louder room. Room #206 The manager refused to change a new room, they were not fully booked on Sunday or Monday. They did not care much about customers. I check out early the next day! There was only 1 chair in a standard room. Beware of $100 deposit each stay. The pool was freezing.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently praise very clean rooms and common areas, with several calling the property spotless. There are occasional lapses (e.g., stained linen, missed bathroom details, or ants).

Related guest reviews

10

Jessica

Jul 25, 2025

·

Stayed 2 nights

Very clean and quiet!

8

Catherine

Sep 28, 2024

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Stayed 1 night

Check in was courteous and efficient. There was a dirty wash rag in the bathroom and there was hair on the bathroom floor. The bathroom door would not close. The hotel has been recently remodeled so everything is new and fresh. The bathroom experience left me, wondering how clean everything was versus how everything was.

10

Miranda

May 11, 2024

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Stayed 1 night

The hotel rooms were clean and staff was friendly.

10

David

Nov 15, 2025

·

Stayed 1 night

It was the cleanest hotel I’ve ever stayed at!

2

Mabry

Apr 24, 2024

·

Stayed 1 night

One of my staff was booked to stay at this hotel. She got to her room. There were multiple toenail clippings on the desk very visible when walking in. It was so disgusting to my staff that we asked the hotel for a refund, and they could not give it to us because we booked through a third party. We left and unfortunately had to buy and book another hotel for that night. Terrible experience.

10

Vent

Oct 20, 2025

·

Stayed 1 night

Clean, comfortable, friendly.

2

Dimon

Oct 5, 2025

·

Stayed 1 night

The rooms were disgusting we could not bare staying the shower was disgusting, the linen was stained. the room was not cleaned properly at all. Even dirty furniture.

10

Danielle

Oct 4, 2025

·

Stayed 1 night

Room was very clean. One of the best hotels I’ve stayed at in Little Rock.

10

Nancy

Nov 4, 2025

·

Stayed 1 night

Everything seemed new and clean. Beds were comfortable.

8

Robert

Feb 20, 2024

·

Stayed 1 night

Everything was really good professional and friendly staff however, there were ants in my room on the third floor which is really surprising. I left a cup out with juice and couldn’t finish it after my shower

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are newly updated and comfortable, with guests praising bed comfort and modern fixtures. Recurring issues include low shower pressure, small pillows or hard mattresses, occasional maintenance problems (e.g., HVAC, fridge/microwave, jacuzzi), and noise from adjoining doors or the nearby parking lot.

Related guest reviews

2

Daniel

Oct 23, 2024

·

Stayed 1 night

The lady that checked me in was okay but the refrigerator had mold and the microwave wasn’t working properly and had burnt stuff and also the table was broken

8

Stewart

Nov 18, 2025

·

Stayed 1 night

The room was fine. The only issue we had was the parking lot next door was being used as a car gathering spot and motorcycle gathering spot with very loud exhausts and noise. Did mention it to them, but they said police are no help. Better insulated windows would stop that problem.

10

Alan

Nov 17, 2025

·

Stayed 1 night

Freshly remodeled and nicely done.

10

Misty

Jun 27, 2025

·

Stayed 1 night

Very clean room - seemed new, great tv, liked the amenities and overall hotel, friendly staff. The best hotel I've stayed at in a long time

6

Shelby

Sep 30, 2025

·

Stayed 1 night

Front desk staff very nice. First room we were given had a hole in the ceiling along with a huge water spot, room smelt very mildewed. Front desk put us in a different room no problem, room was clean basic amenities. Bed was not so comfy and the pillows were super small and uncomfortable & when I say small I mean like as small or smaller than basic couch pillows. Breakfast was decent and had several options.

8

John

Aug 18, 2025

·

Stayed 1 night

The bed was not confortable, the mattress was worn out, with a bump in the middle (king size bed).

6

Guillermina

Jan 2, 2026

·

Stayed 1 night

The shower head water pressure was almost non-existent. The staff was very nice and helpful.

10

Gregory

Sep 15, 2025

·

Stayed 1 night

My day was very enjoyable. The room was very clean and the bed was extremely comfortable.

6

Nicole

Jan 10, 2026

·

Stayed 1 night

I did not appreciate the conjoining room door had about 2 inches space at the bottom of the door where I could literally see the next door Neighbor’s luggage. I also did not appreciate that the bathroom door would not shut all the way. I could hear the guy next-door coughing up a lung and it made me concerned that I was going to catch his sickness because there was such a gap under underneath that door.

6

susan

Apr 13, 2024

·

Stayed 3 nights

This hotel was supposed to be fully renovated but it is not. The finishes were poorly done. The bed is not far from needing to be replaced. One side of the bed was worn out. The jacuzzi tub was good but one of the water jets was broken and sprayed everywhere. Ventilation was poor we smelled chlorine all night from the hot tub in the room after use. Also, could smell the next bathroom venting into our bathroom. The room was spacious though. The location was good but kind of dangerous to turn onto the road as there was no turn lane.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and efficient, with quick check-in and prompt room changes when needed. A minority report rudeness, inflexible policies, housekeeping intrusions, or check-in errors.

Related guest reviews

6

Mia

Jun 22, 2025

·

Stayed 2 nights

Our room was near the end of the hall, when we checked in there was no odor but later that night and throughout our stay there was a foul odor in the hallway. The room above us the occupants stomped continuously. Housekeeping came in our room when we were away dispite us having the "Privacy please" placard on our door.

4

Kimberly

Dec 22, 2024

·

Stayed 1 night

The hotel has a no visitors policy.. which is weird to me. Not a no party policy, but no visitors at all 👀. They are kind of rude at the desk. It’s walking distance to twin peaks tho.. if you’re into that. It was pretty clean.. nothing spectacular. Idk, wouldn’t stay again if I could help it.

10

Amy

Nov 1, 2025

·

Stayed 2 nights

Stay was great from check in to check out. Staff was great. Room was very clean and housekeeping was wonderful when i needed anything. Breakfast was good hot and plentiful with a good selection. Parking was good.

10

Don

Jun 22, 2025

·

Stayed 2 nights

They accommodated us last minute when we had to change hotels at almost midnight due to an air-conditioning issue at the previous hotel. Great service and friendly staff!

8

Roberta

Sep 29, 2025

·

Stayed 1 night

Overall, good experience except I was given a key to a room that someone was already occupying. The front desk fixed.

2

Linda

Jun 24, 2025

·

Stayed 1 night

The juzzy broke and hit me flooded floor.. the before 11 pm shift came in this man was nice and fixed tub fassett. But after 11 pm shift came on and this morning shift was rude and disrespful. Microwave didn't work. Tub dripped all night. Bathroom fan was real noisy. Ref didnt work and did Not keep food cold. Lost food. Then after 11 pm man didn't do anything when reported. This morning lady would not give me receipt. I have a head ache from tub fasutt hitting me. I had a bad experience. I want to talk to someone. You rated this place a high rate and it is not. They even took another 100.00 out of my account. If this is kind of service. I will not us this service again. I will go somewhere else.

10

Alicia

Oct 22, 2024

·

Stayed 1 night

Quita was amazing and very attentive to all the guest

10

Allison

Aug 12, 2025

·

Stayed 1 night

The staff was super friendly and accommodating. We pulled up on a motorcycle and the owner helped us find a covered space to park out of the rain and even let us borrow a wrench for a quick repair. Everyone was very kind and the breakfast was delightful. Would definitely book again.

8

Stacy

Sep 28, 2025

·

Stayed 4 nights

My brother was in the hospital at UAMS. My parents and I were staying at this hotel because it was reasonably priced and not too far from UAMS. He was discharged earlier than expected and lives about 80 miles from this location, so we needed to check out early. When Expedia reached out to the management, they refused to refund us for the remaining 3 days. I am aware of policies, but there are times when policies can be flexible and grace given. The three of us traveled from the west coast to care for my brother who needed 24 hour car when he got home. Traveling 80 miles each way to help him would have been ridiculous. We checked out giving the business the opportunity to resell the room for the remaining 3 nights. I believe we should have been given a refund.

10

Tana

Nov 10, 2025

·

Stayed 1 night

Great, helpful ront desk attendant! Clean, comfortable room.

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AI-generated summary based on recent guest reviews

Location

Convenient west Little Rock location near the interstate, restaurants, and UAMS. Several mention late-night noise from the neighboring bar/parking lot and a few note the area can feel sketchy or hard to find.

Related guest reviews

8

Stewart

Nov 18, 2025

·

Stayed 1 night

The room was fine. The only issue we had was the parking lot next door was being used as a car gathering spot and motorcycle gathering spot with very loud exhausts and noise. Did mention it to them, but they said police are no help. Better insulated windows would stop that problem.

8

Alica

Jun 14, 2025

·

Stayed 1 night

Location was noisy and there were a lot of people walking near the parking lot. Felt a little unsafe. Room was ok except it was very noisy. We had a broken window and wobbly toilet seat.

10

Rick

Sep 10, 2025

·

Stayed 1 night

Great location, good breakfast selections, very clean. Amenities are great. Wonderful value!

10

LAURENCE

Sep 10, 2025

·

Stayed 3 nights

Great location. Clean.

8

Tana

Jul 15, 2024

·

Stayed 1 night

Good location in west Little Rock.

10

Randy

Apr 18, 2025

·

Stayed 1 night

Stayed for a hospital visit, close to hospital

10

Kevin

Aug 12, 2025

·

Stayed 1 night

The motel was very clean and quiet. The front deak guy was very polite and friendly. He also helped us in finding a place close to eat. The only thing I did not like was we had a hard time finding the place. There were no signs pointing us there and our GPS had us running all over the place. I would recommened this motel, and I will stay there again if in that area.

10

Susana

Jul 25, 2025

·

Stayed 1 night

Nice and renovated hotel. Perfect location close to main Interstates and restaurants.

6

Dennis

Jul 31, 2025

·

Stayed 1 night

Was awakened at midnight due to very loud music and yelling in the parking lot

2

Chanchana

Feb 26, 2025

·

Do not stay next to the Twin Peaks parking lot. There was loud music from cars and loud engines until 1 am. I asked for a quiet room but I was sent to the louder room. Room #206 The manager refused to change a new room, they were not fully booked on Sunday or Monday. They did not care much about customers. I check out early the next day! There was only 1 chair in a standard room. Beware of $100 deposit each stay. The pool was freezing.

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AI-generated summary based on recent guest reviews

Dining

Hot breakfast with a broad selection is appreciated by many. Several guests found items cold or of mediocre quality, and coffee machines sometimes needed attention.

Related guest reviews

10

APRIL

Sep 15, 2024

·

Stayed 2 nights

Our stay here was great! Check in was fast, easy. Lady at desk was friendly, professional, answered questions, etc. Hotel was clean, room clean, all amenities stocked in room. Bed, king, was comfortable, air conditioning worked great! Black out shade on window. Room cleaned daily. Quiet at night for good sleeping. Small exercise room. I used eliptical machine. Nice indoor pool. Nice free breakfast. Biscuits, scrambled eggs, sausage, gravy, potatoe patties, waffles, cold cereal, toast, bagels, muffins, yogurt, apples. Good selection.. Good parking.

10

Rick

Sep 10, 2025

·

Stayed 1 night

Great location, good breakfast selections, very clean. Amenities are great. Wonderful value!

8

Victoria

Aug 3, 2025

·

Stayed 1 night

Very clean atmosphere from the lobby to the hallways and in the rooms. I felt safe and secure based on the location of the hotel. The breakfast food was cold and not very good.

6

Angie

Aug 25, 2025

·

Stayed 1 night

The continental breakfast was very poor. The hash browns were not edible, and the eggs were brownish.

10

James

Jun 18, 2025

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Stayed 1 night

Everything was good except the breakfast was disappointing. The eggs had a greenish look to them and tasted artificial, the hashbrowns were dry and stale. It's hard to ruin cereal though.

10

Amy

Nov 1, 2025

·

Stayed 2 nights

Stay was great from check in to check out. Staff was great. Room was very clean and housekeeping was wonderful when i needed anything. Breakfast was good hot and plentiful with a good selection. Parking was good.

10

Roxana

Mar 25, 2025

·

Pleasant stay! Everyone was super friendly and breakfast was great! Definitely recommend this place for your stay!

8

Sharon D

Jul 16, 2024

·

Stayed 4 nights

The breakfast could have been better, the coffee machines were not properly working and seemed to need cleaning.

10

David

May 1, 2025

·

Stayed 1 night

Very comfortable and clean. Bed was great. Easy to get too from the interstate and easy to get back on. Breakfast was delicious but I wish it started at 6am.

10

APRIL

Nov 1, 2024

·

Stayed 3 nights

Check-in was quick, friendly, efficient. Bed was comfortable, black out shades, room was clean. We had to hunt for an outlet & relocate the coffee maker & the shower didn't have much pressure. Overall, we had a nice stay. Breakfast had a good variety but I did have to put my food in the microwave & heat it up a little as the eggs, sausage & potatoes were barely warm. This was our second stay at this location in the last month. We will stay here again when we come back to Little Rock..

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $147	2 $147	3 $147
4 $135	5 $147	6 $148	7 $125	8 $148	9 $147	10 $125
11 $146	12 $130	13 $137	14 $137	15 $127	16 $126	17 $129
18 $137	19 $137	20 $142	21	22 $136	23 $116	24 $116
25 $133	26 $130	27 $136	28 $136	29 $130	30 $133	31 $117

Best Western Shackleford

About this property

Location

Room options

King Room with Spa Bath

King Room with Roll-In Shower Mobility Accessible

Junior King Suite with Sofa Bed and Wet Bar

King Room

King Room with Walk-In Shower Mobility Accessible

Queen Room with Two Queen Beds

Guest reviews of Best Western Shackleford

What guests think

Property Policies

Check-in instructions

FAQs about Best Western Shackleford

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $119	19 $96
20 $137	21 $132	22 $147	23 $146	24 $145	25 $147	26 $145
27 $147	28 $148	29 $148	30 $147