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City Express by Marriott Cancun Aeropuerto

From

83 USD

a notte

City Express by Marriott Cancun Aeropuerto - Image 1

City Express by Marriott Cancun Aeropuerto - Camera

City Express by Marriott Cancun Aeropuerto - Camera

City Express by Marriott Cancun Aeropuerto - Reception

City Express by Marriott Cancun Aeropuerto - Piscina

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From

83 USD

a notte

Informazioni su questa struttura

Scopri i molti servizi ricreativi a disposizione, tra cui una piscina all'aperto e una terrazza da dove ammirare il paesaggio. Questo hotel propone, inoltre, il Wi-Fi gratuito, l’uso gratuito di una palestra nelle vicinanze e un distributor...

Servizi

Scopri i molti servizi ricreativi a disposizione, tra cui una piscina all'aperto e una terrazza da dove ammirare il paesaggio. Questo hotel propone, inoltre, il Wi-Fi gratuito, l’uso gratuito di una palestra nelle vicinanze e un distributore automatico.

Servizi per le aziende

Potrai usufruire di un business center aperto 24 ore su 24, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Un hotel offre 2 sale riunioni disponibili per eventi. Il un parcheggio gratuito è disponibile in loco.

Ristorazione

Presso un hotel avrai a disposizione un minimarket, ma se desideri restare nella tua stanza, richiedi il servizio in camera fino a tarda notte. La colazione continentale è servita gratuitamente dalle ore 06:30 alle ore 10:30 nei giorni feriali e dalle ore 07:00 alle ore 11:00 nel fine settimana.

Camere

Rilassati in una delle 137 camere della struttura, complete di aria condizionata e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, scrivanie e acqua minerale gratuita.

Posizione

Da City Express By Marriott Cancun Aeropuerto nei pressi dell'aeroporto di Cancún con meno di 10 minuti al volante potrai raggiungere Golf Club Moon Palace e Parco Divertimenti a Tema Xoximilco. Questo hotel si trova a 13 km da Spiaggia Playa Delfines e 19,9 km da La Isla Shopping Mall.

Nelle vicinanze

Parco Divertimenti a Tema Xoximilco(3.7 miglia)
Spiaggia Coral(4 miglia)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(4 miglia)
El Tinto Golf Course(4 miglia)
Parco Nazionale Arrecife de Puerto Morelos(4 miglia)
Grand Outlet Riviera Maya(4.5 miglia)
Riviera Cancun Golf Resort(4.6 miglia)
Parroquia de Cristo Resucitado(5.5 miglia)
Golf Club Moon Palace(6.1 miglia)
Spiaggia Playa Delfines(8.1 miglia)
Centro Commerciale Pabellón Cumbres(8.5 miglia)
Centro Commerciale Plaza La Roca(8.8 miglia)
Inizio del Sentiero Museo Maya(9 miglia)
Ospedale di Hospiten(9.1 miglia)
Museo Maya di Cancún(9.3 miglia)
Aeroporto Internazionale di Cancún (CUN)(2.7 miglia)
Aeroporto internazionale di Tulum (TQO)(97.8 miglia)

Parcheggio
Navetta da/Per aeroporto
Piscina
Business center
Servizio in camera
Lavanderia a secco

Posizione

BLVD. LUIS DONALDO COLOSIO LT. 03, SANTA ANNA (SUPERMANZANA 301), BENITO JUAREZ, QUINTANA ROO, Alfredo V. Bonfil, Cancún, Benito Juárez, Quintana Roo, Messico

Parco Divertimenti a Tema Xoximilco (3.7 miglia)

Spiaggia Coral (4 miglia)

El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (4 miglia)

El Tinto Golf Course (4 miglia)

Parco Nazionale Arrecife de Puerto Morelos (4 miglia)

Grand Outlet Riviera Maya (4.5 miglia)

Altre informazioni sulla posizione

Opzioni camera

6

Camera Standard, 1 letto queen

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

183 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

6

Camera, 2 letti matrimoniali

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

226 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

6

Camera Superior, 1 letto king con divano letto

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 4

291 ft²

Aria condizionata

Wi-Fi (gratuito)

Angolo cottura

Recensioni degli ospiti su City Express by Marriott Cancun Aeropuerto

7.4

Buono

Sulla base di 1013 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

City Express by Marriott Cancun Aeropuerto è molto utilizzato per brevi scali grazie alla sua vicinanza all'aeroporto e al servizio navetta gratuito, ma le recensioni evidenziano comunicazioni poco chiare e lunghe attese per la navetta, oltre a un check-in lento e occasionali errori nella prenotazione.

Servizi

Pulizia

Contraddittorio

Camere

Servizio

Posizione

Ristorazione

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Cosa pensano gli ospiti

City Express by Marriott Cancun Aeropuerto è molto utilizzato per brevi scali grazie alla sua vicinanza all'aeroporto e al servizio navetta gratuito, ma le recensioni evidenziano comunicazioni poco chiare e lunghe attese per la navetta, oltre a un check-in lento e occasionali errori nella prenotazione.

Le camere sono piccole e essenziali, con letti molto rigidi, pareti sottili e un po' di rumore, e alcune segnalazioni di Wi-Fi non funzionante o di poche comodità in camera, come l'assenza di frigorifero o cassaforte. Molti ospiti trovano l'hotel pulito e abbastanza nuovo, anche se altri menzionano odori sgradevoli, pulizie saltate o problemi di manutenzione. La colazione è semplice e può esaurirsi o iniziare in ritardo, con opzioni vegane molto limitate, e la zona offre pochi ristoranti raggiungibili a piedi oltre a un 7‑Eleven e un chiosco di tacos. Nel complesso, ci si può aspettare una sosta pratica e senza fronzoli per la notte.

Servizi

Pulizia

Contraddittorio

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

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Servizi

Il servizio navetta gratuito per l'aeroporto è un grande vantaggio, ma l'affidabilità e la comunicazione sono incostanti, con alcuni prelievi senza problemi e altri che comportano lunghe attese, chiamate senza risposta o furgoni al completo. I servizi di base includono una piscina, una palestra e un parcheggio in loco.

Recensioni degli ospiti correlate

10

Nancy

5 mar 2025

·

Soggiorno di 1 notte

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

10

Stephanie

3 gen 2025

·

Soggiorno di 1 notte

It was a good hotel room. Safe. Clean. Modern. Good service with a few nice extras. I don't understand the bad reviews. It's great for a night or 2, but don't stay here for an entire vacation. Your wife & kids will never want to vacation with you again if you spend an entire week here. If you want a vacation experience, there are so many great area properties set up for that purpose for a good range of budgets. This hotel is just a good utilitarian option if you're just landing or have an early flight out or if you're here on business. Close to the airport, so not a whole lot of walkable dining options. However, room service and breakfast are nice and basic. Pool and gym were nicer than expected. Airport shuttle was an amazing perk... reliable and easy to use! Call the hotel # when you arrive to give your name and location and then Meet the driver at "Friends & Family" pickup outside of your terminal. Have some patience and use this hotel for what it was meant for. You'll be satisfied.

It was a good hotel room. Safe. Clean. Modern. Good service with a few nice extras. I don't understand the bad reviews. It's great for a night or 2, but don't stay here for an entire vacation. Your wife & kids will never want to vacation with you again if you spend an entire week here. If you want a vacation experience, there are so many great area properties set up for that purpose for a good range of budgets. This hotel is just a good utilitarian option if you're just landing or have an early flight out or if you're here on business. Close to the airport, so not a whole lot of walkable dining options. However, room service and breakfast are nice and basic. Pool and gym were nicer than expected. Airport shuttle was an amazing perk... reliable and easy to use! Call the hotel # when you arrive to give your name and location and then Meet the driver at "Friends & Family" pickup outside of your terminal. Have some patience and use this hotel for what it was meant for. You'll be satisfied.

2

Gioia Patricia

31 dic 2024

·

Soggiorno di 1 notte

There was not enough staff for the check in. More than one hour waiting in a long queue for checking in. Tried to call for arranging transportation from the airport to the hotel, no one picked up the phone or answered any messages.

There was not enough staff for the check in. More than one hour waiting in a long queue for checking in. Tried to call for arranging transportation from the airport to the hotel, no one picked up the phone or answered any messages.

8

Maxime

15 dic 2024

·

Soggiorno di 1 notte

Bon hôtel mais assez onéreux car proche de l’aéroport. Navette gratuite c’est agréable. Salle de sport top. Petit déjeuner basique mais correct.

Bon hôtel mais assez onéreux car proche de l’aéroport. Navette gratuite c’est agréable. Salle de sport top. Petit déjeuner basique mais correct.

2

Dorte

22 dic 2024

·

Soggiorno di 1 notte

Arranged shuttle bus from airport did not show up. No one to pick up phone in designated shuttle phone number. Taxi to hotel from airport is USD 130, total scam. At hotel we were informed that next day shuttle to airport was fully booked. Overall this hotel DOES NOT offer shuttle service. Breakfast was really bad and not enough food! On Marriott’s webpage start time is 06:00, at Expedia website 06:30. At reception they mentioned 7:00, but food only started to arrive 07:25

Arranged shuttle bus from airport did not show up. No one to pick up phone in designated shuttle phone number. Taxi to hotel from airport is USD 130, total scam. At hotel we were informed that next day shuttle to airport was fully booked. Overall this hotel DOES NOT offer shuttle service. Breakfast was really bad and not enough food! On Marriott’s webpage start time is 06:00, at Expedia website 06:30. At reception they mentioned 7:00, but food only started to arrive 07:25

6

Libertad

5 ott 2024

·

Soggiorno di 1 notte

El hotel básico para pasar una noche. No pudimos usar el servicio de shuttle por saturación, esa era la amenidad principal por la que escogimos este hotel, pero al parecer debes reservarlo desde antes de llegar y no lo sabíamos.

El hotel básico para pasar una noche. No pudimos usar el servicio de shuttle por saturación, esa era la amenidad principal por la que escogimos este hotel, pero al parecer debes reservarlo desde antes de llegar y no lo sabíamos.

8

Daniela

27 dic 2024

·

Soggiorno di 1 notte

Llamamos muchas veces para agendar el pick up del aeropuerto pero no nos contestaron y no nos recogieron del aeropuerto como se supone que debieron haber hecho, eran las 23:30 horas y Tuvimos que conseguir transporte muy caro

Llamamos muchas veces para agendar el pick up del aeropuerto pero no nos contestaron y no nos recogieron del aeropuerto como se supone que debieron haber hecho, eran las 23:30 horas y Tuvimos que conseguir transporte muy caro

2

Romain

29 gen 2025

·

Soggiorno di 1 notte

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

8

Cara

24 dic 2024

·

Soggiorno di 1 notte

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

10

LUCAS

24 mar 2025

·

Soggiorno di 1 notte

MUY BIEN SOBRE TODO EL SERVICIO DE TRASNPORTE AL AEROPUERTO PARA IDAS Y LLEGADAS

MUY BIEN SOBRE TODO EL SERVICIO DE TRASNPORTE AL AEROPUERTO PARA IDAS Y LLEGADAS

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Pulizia

Molti descrivono spazi puliti e nuovi, ma altri segnalano odori sgradevoli, pulizie saltate o bagni/biancheria sporchi.

Recensioni degli ospiti correlate

6

Arturo

8 ott 2024

·

Soggiorno di 1 notte

El cuarto tenía un olor rarito, las camas tenían pelos de mujer! Tuve que sacudir todo muy bien para poder acostarme tranquilo

El cuarto tenía un olor rarito, las camas tenían pelos de mujer! Tuve que sacudir todo muy bien para poder acostarme tranquilo

4

Tereza

23 dic 2024

·

Soggiorno di 1 notte

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

10

Amanda C

12 mag 2024

·

Soggiorno di 1 notte

Hotel muy cerca del aeropuerto, nuevo, muy limpio y cómodo

Hotel muy cerca del aeropuerto, nuevo, muy limpio y cómodo

10

Valeria

6 gen 2025

·

Soggiorno di 1 notte

Limpio y cómodo, personal amable y buena atención, buenos precios

Limpio y cómodo, personal amable y buena atención, buenos precios

6

Ligia

18 apr 2024

·

Soggiorno di 1 notte

El hotel olía mal. La habitación y, específicamente, el baño no bien limpiados. La verdad, no vamos a regresar, no fue una buena experiencia.

El hotel olía mal. La habitación y, específicamente, el baño no bien limpiados. La verdad, no vamos a regresar, no fue una buena experiencia.

10

Noemi

7 ott 2024

·

Soggiorno di 1 notte

muy limpio y buen desayuno y nuevo

muy limpio y buen desayuno y nuevo

10

Geovani r

23 mar 2025

·

Soggiorno di 1 notte

Ótimo custo benefício tudo novo e bem cuidado Quartos limpos e enxoval novo .

Ótimo custo benefício tudo novo e bem cuidado Quartos limpos e enxoval novo .

2

Graham

20 feb 2025

·

Soggiorno di 1 notte

Beds are like a rock Breakfast was very simple Not comfortable at all The smell in lobby and hall ways was horrible

Beds are like a rock Breakfast was very simple Not comfortable at all The smell in lobby and hall ways was horrible

10

Jose

12 ott 2024

·

Soggiorno di 1 notte

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

2

Arturo

11 ott 2024

·

Soggiorno di 1 notte

El aire acondicionado no trabajaba. A la ducha le faltaba la cortina y no nos pudimos bañar. Aunque las camas estaban tendidas tenían pelos por todos lados, fue muy incómodo tener que sacudir todo para sentirse en medio a gusto.. a partir del calor que estaba haciendo

El aire acondicionado no trabajaba. A la ducha le faltaba la cortina y no nos pudimos bañar. Aunque las camas estaban tendidas tenían pelos por todos lados, fue muy incómodo tener que sacudir todo para sentirse en medio a gusto.. a partir del calor que estaba haciendo

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Camere

Le camere sono essenziali e compatte; molti notano materassi molto rigidi, pareti sottili e un po' di rumore. I servizi possono essere limitati (ad esempio, l'assenza di frigorifero o cassaforte in alcune camere) e alcuni ospiti hanno segnalato problemi con il Wi-Fi, mentre altri hanno trovato i letti confortevoli.

Recensioni degli ospiti correlate

4

Sara

29 nov 2024

·

Soggiorno di 1 notte

Bed was uncomfortable, walls are thin and the hotel smelled bad.

Bed was uncomfortable, walls are thin and the hotel smelled bad.

10

Nancy

5 mar 2025

·

Soggiorno di 1 notte

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

10

Burnell

20 feb 2025

·

Soggiorno di 1 notte

Loud hvac next door took time to get used to but overall it was great

Loud hvac next door took time to get used to but overall it was great

6

Karen

3 feb 2025

·

Soggiorno di 2 notti

No safe or fridge

No safe or fridge

8

Rhonda

28 feb 2025

·

Soggiorno di 1 notte

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

6

Dayna

17 feb 2025

·

Soggiorno di 1 notte

This hotel is fine for a quick stay before/after the airport, but I wouldn’t go back. The walls are thin and I could hear other guests moving around in their rooms when I was trying to sleep. The beds are very very firm. The wifi didn’t work for me, which was annoying. The bathroom was designed with literally zero counter space. However the hotel is clean and new and very close to the airport. The free breakfast was basic continental-style, but appreciated. The staff was nice enough. I wasn’t unhappy with the stay but I also think there’s better out there to be found. I would not rebook at this hotel.

This hotel is fine for a quick stay before/after the airport, but I wouldn’t go back. The walls are thin and I could hear other guests moving around in their rooms when I was trying to sleep. The beds are very very firm. The wifi didn’t work for me, which was annoying. The bathroom was designed with literally zero counter space. However the hotel is clean and new and very close to the airport. The free breakfast was basic continental-style, but appreciated. The staff was nice enough. I wasn’t unhappy with the stay but I also think there’s better out there to be found. I would not rebook at this hotel.

8

Rochelle

13 nov 2024

·

Soggiorno di 1 notte

The hotel was clean. They forgot to leave washcloths. The matress was very hard and uncomfortable. It left me back in so much pain.

The hotel was clean. They forgot to leave washcloths. The matress was very hard and uncomfortable. It left me back in so much pain.

8

Isai

21 lug 2024

·

Soggiorno di 1 notte

The room was clean but very small. The bed was very hard. Only one person working the desk at check in. Long line and long wait to get our room. Staff was very helpful and kind.

The room was clean but very small. The bed was very hard. Only one person working the desk at check in. Long line and long wait to get our room. Staff was very helpful and kind.

8

Norma

14 mar 2024

·

Soggiorno di 1 notte

Clean, good price, shuttle, near airport. Small rooms

Clean, good price, shuttle, near airport. Small rooms

8

Diana

18 feb 2025

·

Soggiorno di 1 notte

Installation are clean, 5 min to airport, the beds aren’t comfortable to hard. Staff are not friendly, the tv’s are not smart only regular channels, overall convenient to stay one night.

Installation are clean, 5 min to airport, the beds aren’t comfortable to hard. Staff are not friendly, the tv’s are not smart only regular channels, overall convenient to stay one night.

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Servizio

Il servizio è incostante: viene menzionato personale cordiale e disponibile, ma molti segnalano un check-in molto lento o con personale insufficiente, una comunicazione scarsa con la navetta e occasionali problemi con la prenotazione o il conto.

Recensioni degli ospiti correlate

4

Tzitzi

16 nov 2024

·

Soggiorno di 1 notte

Las personas de recepción estaban de mal humor desde que estabamos en fila. Nos tardamos mas de 50 minutos en hacer el check in. La recepcionista, incluso teniendo mi identificación, insistia en darme la documentación de otra persona diciendo que era la de mi cuarto, yo le dicia que no y ella insistia, bastante grosera. Al pagar con American Express no se reflejaba el pago de inmediato por lo que tuvimos que esperar ahi mas de 10 minutos incluso mostrando que la terminal si lo habia cobrado. Pesima experiencia el check in en estos hoteles. Hubo dos otros clientes que llegaron por error y en lugar de ayudarlos se molestaban diciendo que estaban en el lugar equivocado. Tuvimos que intervenir para que los apoyaran en minimo decir a donde ir, les falta empatia con sus culientes y los turistas. Los cuartos bien, pero las camas muy duras.

Las personas de recepción estaban de mal humor desde que estabamos en fila. Nos tardamos mas de 50 minutos en hacer el check in. La recepcionista, incluso teniendo mi identificación, insistia en darme la documentación de otra persona diciendo que era la de mi cuarto, yo le dicia que no y ella insistia, bastante grosera. Al pagar con American Express no se reflejaba el pago de inmediato por lo que tuvimos que esperar ahi mas de 10 minutos incluso mostrando que la terminal si lo habia cobrado. Pesima experiencia el check in en estos hoteles. Hubo dos otros clientes que llegaron por error y en lugar de ayudarlos se molestaban diciendo que estaban en el lugar equivocado. Tuvimos que intervenir para que los apoyaran en minimo decir a donde ir, les falta empatia con sus culientes y los turistas. Los cuartos bien, pero las camas muy duras.

4

Tereza

23 dic 2024

·

Soggiorno di 1 notte

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

6

Richard

31 dic 2024

·

Soggiorno di 1 notte

The poor night clerk was overwhelmed when we arrived late after taking over 4 hours to get through customs. Even though there were only 6 people in front of us, it took over an hour to get to us so we could check in! The room was nice but breakfast was horrible as it was so busy and the food was gone the second it came out. They were obviously not prepared for the hotel being full.

The poor night clerk was overwhelmed when we arrived late after taking over 4 hours to get through customs. Even though there were only 6 people in front of us, it took over an hour to get to us so we could check in! The room was nice but breakfast was horrible as it was so busy and the food was gone the second it came out. They were obviously not prepared for the hotel being full.

2

GINA

2 lug 2024

·

Soggiorno di 1 notte

Rudest and snob receptionist I have ever encountered. I'm a frequent traveller and believe me when I say that the people you put behind the desk is very crucial in making the guest feel welcomed. Train them better customer service. When I politely approach them during 3PM check in and looking to ask questions, they wont look at you nor answer you. They will answer you when its convenient for them. Will recommend this location.

Rudest and snob receptionist I have ever encountered. I'm a frequent traveller and believe me when I say that the people you put behind the desk is very crucial in making the guest feel welcomed. Train them better customer service. When I politely approach them during 3PM check in and looking to ask questions, they wont look at you nor answer you. They will answer you when its convenient for them. Will recommend this location.

2

Geoffrey

12 gen 2025

·

Soggiorno di 1 notte

Reserved through Expedia only to arrive and be told that they have no rooms available. No apologies, just a shrug. We had to double back to the airport and pay 3 times as much for the Hilton, but at least they hadn’t overbooked. We weren’t the only ones, 3 other parties with reservations were there and losing their minds at the checkin counter. Apparently, a confirmed Expedia reservation doesn’t count for much.

Reserved through Expedia only to arrive and be told that they have no rooms available. No apologies, just a shrug. We had to double back to the airport and pay 3 times as much for the Hilton, but at least they hadn’t overbooked. We weren’t the only ones, 3 other parties with reservations were there and losing their minds at the checkin counter. Apparently, a confirmed Expedia reservation doesn’t count for much.

8

Juan M

22 apr 2025

·

Soggiorno di 1 notte

Muy amables Solo un poco lento el check in

Muy amables Solo un poco lento el check in

4

Jon

13 gen 2025

·

Soggiorno di 1 notte

Clean and efficient. Good staff. Negative: nothing walkable from hotel. No restaurant or bar. No bar in hotel just room service menu that can be served in lobby/breakfast area. They had no record of my reservation through Expedia. If I had not had printed copy of res we would have been without rooms 45 minutes to sort it out. I blame Expedia.

Clean and efficient. Good staff. Negative: nothing walkable from hotel. No restaurant or bar. No bar in hotel just room service menu that can be served in lobby/breakfast area. They had no record of my reservation through Expedia. If I had not had printed copy of res we would have been without rooms 45 minutes to sort it out. I blame Expedia.

10

Jose

12 ott 2024

·

Soggiorno di 1 notte

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

8

Christine

2 mar 2025

·

Soggiorno di 1 notte

Our room was comfortable and staff were friendly and helpful.

Our room was comfortable and staff were friendly and helpful.

2

Romain

29 gen 2025

·

Soggiorno di 1 notte

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

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Posizione

Molto comodo per l'aeroporto. I dintorni sono industriali con poche opzioni di ristorazione raggiungibili a piedi, anche se nelle vicinanze si trovano un 7‑Eleven e un chiosco di tacos.

Recensioni degli ospiti correlate

8

Isidro

10 dic 2024

·

Soggiorno di 1 notte

This is primarily a business hotel. I stayed overnight to catch a flight early morning, earlier than breakfast, so can't comment on it. Room is OK, although i struggled finding the light switches. There a are a couple of convenience shops around, but the neighbourhood isn't inviting. Overall, it was a good experience, and will stay again if i needed a bed nearby Cancun's airport. The shuttle service is available 24 hours, so it is a strength.

This is primarily a business hotel. I stayed overnight to catch a flight early morning, earlier than breakfast, so can't comment on it. Room is OK, although i struggled finding the light switches. There a are a couple of convenience shops around, but the neighbourhood isn't inviting. Overall, it was a good experience, and will stay again if i needed a bed nearby Cancun's airport. The shuttle service is available 24 hours, so it is a strength.

8

JAMES

12 feb 2025

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Soggiorno di 1 notte

This hotel is not somewhere that you would spend a week in Cancun but for a short stay near the airport it is more than sufficient. The hotel is clean and comfortable with plenty of parking and the staff is very nice. The location is near a busy road and the rooms overlook some industrial yards. The free breakfast about what you would expect. We were getting in very late so it didn’t make sense to pay for a night in an all inclusive so it served its purpose well

This hotel is not somewhere that you would spend a week in Cancun but for a short stay near the airport it is more than sufficient. The hotel is clean and comfortable with plenty of parking and the staff is very nice. The location is near a busy road and the rooms overlook some industrial yards. The free breakfast about what you would expect. We were getting in very late so it didn’t make sense to pay for a night in an all inclusive so it served its purpose well

8

Maria

18 feb 2025

·

Soggiorno di 1 notte

Close to airport

Close to airport

10

Mary

3 mar 2024

·

Soggiorno di 1 notte

Great new hotel- very close to the airport and has a shuttle! The hotel is clean, staff is attentive, great taco place within walking distance. They have a pool and gym- Great overnight spot

Great new hotel- very close to the airport and has a shuttle! The hotel is clean, staff is attentive, great taco place within walking distance. They have a pool and gym- Great overnight spot

8

Rebecca

5 gen 2025

·

Soggiorno di 1 notte

It was a great place to stay in close to the airport. The airport shuttle was fast, and picked us up within 30 mins of calling. The room was comfortable and clean. The staff are friendly and helpful. The breakfast was busy, and most of the food was gone by the time I arrived. There is a taco place, 7-11 and money exchange place within 3 minutes walk from the hotel.

It was a great place to stay in close to the airport. The airport shuttle was fast, and picked us up within 30 mins of calling. The room was comfortable and clean. The staff are friendly and helpful. The breakfast was busy, and most of the food was gone by the time I arrived. There is a taco place, 7-11 and money exchange place within 3 minutes walk from the hotel.

10

Jorge

1 mag 2024

·

Soggiorno di 1 notte

Great, nothing around but convenient to get to the airport

Great, nothing around but convenient to get to the airport

10

Alfredo Manuel

4 ago 2024

·

Soggiorno di 1 notte

Excelente ubicación

Excelente ubicación

8

Steve

23 nov 2024

·

Soggiorno di 1 notte

Convenience to the airport and perfect for a quick stop after leaving the airport in between destinations. Taco restaurant around the corner is only place to eat if you don’t want to eat at the hotel.

Convenience to the airport and perfect for a quick stop after leaving the airport in between destinations. Taco restaurant around the corner is only place to eat if you don’t want to eat at the hotel.

8

Cara

24 dic 2024

·

Soggiorno di 1 notte

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

8

Alonso

18 ott 2024

·

Soggiorno di 2 notti

Bien ubicada para hacer escala, cerca del aeropuerto este hotel es el ideal, si en tu día quieres ir a la playa o a algún lugar solo tienes dos opciones, taxi/uber o transporte público el cual es muy malo, la zona en temporada de lluvia se llena de agua en algunos sectores y es carente de banquetas. El hotel estuvo perfecto, el personal muy amable y las instalaciones así como la atención de 10.

Bien ubicada para hacer escala, cerca del aeropuerto este hotel es el ideal, si en tu día quieres ir a la playa o a algún lugar solo tienes dos opciones, taxi/uber o transporte público el cual es muy malo, la zona en temporada de lluvia se llena de agua en algunos sectores y es carente de banquetas. El hotel estuvo perfecto, el personal muy amable y las instalaciones así como la atención de 10.

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Ristorazione

La colazione è semplice e può esaurirsi o iniziare in ritardo rispetto all'orario previsto; diversi ospiti notano opzioni vegane molto limitate o assenti. Il servizio di ristorazione in loco è limitato, con poche alternative nelle vicinanze.

Recensioni degli ospiti correlate

6

Sunetra

3 gen 2025

·

Soggiorno di 1 notte

Some of the staff at the front desk were not very nice. Also, there were absolutely zero options for vegan food (including plain bread or any plant based milk or even bananas) for the breakfast. We left without a breakfast.

Some of the staff at the front desk were not very nice. Also, there were absolutely zero options for vegan food (including plain bread or any plant based milk or even bananas) for the breakfast. We left without a breakfast.

6

Iris

1 gen 2025

·

Soggiorno di 1 notte

We stayed for one night at City Express before our all inclusive vacation at another resort. It was okay but breakfast and dining option are limited.

We stayed for one night at City Express before our all inclusive vacation at another resort. It was okay but breakfast and dining option are limited.

10

Nancy

5 mar 2025

·

Soggiorno di 1 notte

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

10

Ricardo

31 ago 2024

·

Soggiorno di 1 notte

Cerca de aeropuerto, el desayuno lo sirven tarde....

Cerca de aeropuerto, el desayuno lo sirven tarde....

8

Rhonda

28 feb 2025

·

Soggiorno di 1 notte

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

6

Amreka

3 gen 2025

·

Soggiorno di 6 notti

Breakfast was not suitable for vegans and breakfast was very limited to guests even though it was stated it was available from 7am-11am

Breakfast was not suitable for vegans and breakfast was very limited to guests even though it was stated it was available from 7am-11am

6

Simon

8 gen 2025

·

Soggiorno di 1 notte

Ok lufthavnshotel til en enkelt overnatning. Pænt og rent. Virkelig ringe morgenmad.

Ok lufthavnshotel til en enkelt overnatning. Pænt og rent. Virkelig ringe morgenmad.

6

Natalia

11 apr 2025

·

Soggiorno di 1 notte

O hotel é pra ficar uma noite somente. Fica bem perto do aeroporto e tem transfer gratuito. O quarto apesar de simples, tem um bom tamanho e estava limpo. O café da manhã é bem simples! Não vá esperando um café tipo buffet...

O hotel é pra ficar uma noite somente. Fica bem perto do aeroporto e tem transfer gratuito. O quarto apesar de simples, tem um bom tamanho e estava limpo. O café da manhã é bem simples! Não vá esperando um café tipo buffet...

8

Christine

1 gen 2025

·

Soggiorno di 1 notte

The hotel is new and therehfore clean. Had to ask for glasses, water and conditioner as the one provided was three quarters gone. Walls are paper thin. We went down for breakfast at 7:45 and there were no eggs left or forks or bread. Asked for eggs and she brought them but didn't check what else was needed therefore no forks or bread. People that came after us were also annoyed as there didnt seem to be anyone looking after the breakfast. Disappointing after paying the price we did. I dont recommend this place.

The hotel is new and therehfore clean. Had to ask for glasses, water and conditioner as the one provided was three quarters gone. Walls are paper thin. We went down for breakfast at 7:45 and there were no eggs left or forks or bread. Asked for eggs and she brought them but didn't check what else was needed therefore no forks or bread. People that came after us were also annoyed as there didnt seem to be anyone looking after the breakfast. Disappointing after paying the price we did. I dont recommend this place.

6

Armando

12 ago 2024

·

Soggiorno di 1 notte

El desayuno comienza tarde para un hotel de aeropuerto deben brindar servicio más temprano sobre todo porque ofrecen desayuno incluido

El desayuno comienza tarde para un hotel de aeropuerto deben brindar servicio más temprano sobre todo porque ofrecen desayuno incluido

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6

Vincenzo

17 ago 2026

·

Soggiorno di 1 notte

Camera abbastanza ampia. Parcheggio anche sotterraneo comodo. Vicino all’aeroporto. Colazione abbastanza scarna, con piatti e bicchieri di carta/plastica.

Camera abbastanza ampia. Parcheggio anche sotterraneo comodo. Vicino all’aeroporto. Colazione abbastanza scarna, con piatti e bicchieri di carta/plastica.

10

Daniele

12 feb 2026

·

Soggiorno di 1 notte

Hotel impeccabile, consiglio vivamente per chi cerca una sistemazione vicino all’aeroporto. Molto buona anche la colazione.

Hotel impeccabile, consiglio vivamente per chi cerca una sistemazione vicino all’aeroporto. Molto buona anche la colazione.

8

Emmanuel B

settimana scorsa

·

Soggiorno di 1 notte

Perfect place to pend the night before an early flight or if you get there late at night. Simple, clean rooms. Towels are a bit thin, but they had a nice breakfast

Perfect place to pend the night before an early flight or if you get there late at night. Simple, clean rooms. Towels are a bit thin, but they had a nice breakfast

10

Edgar

2 settimane fa

·

Soggiorno di 1 notte

Todo muy bien

Todo muy bien

8

Dora valentina

2 settimane fa

·

Soggiorno di 1 notte

ES LA SEGUNDA VEZ QUE ME QUEDO EN EL HOTEL PORQUE MI VUELO LLEGA TARDE NOCHE. ME GUSTA QUE TIENE TRANSPORTE GRATIS DEL AEREOPUERTO, SOLO HAY QUE ESPERAR UN POCO A QUE LLEGUEN POR TI. LOS TAXIS DEL AEREOPUERTO SON CARISIMOS. TIENES EL DESAYUNO INCLUIDO Y ES ACEPTABLE. EL PERSONAL ES AMABLE Y LA HABITACION ESTA LIMPIA.

ES LA SEGUNDA VEZ QUE ME QUEDO EN EL HOTEL PORQUE MI VUELO LLEGA TARDE NOCHE. ME GUSTA QUE TIENE TRANSPORTE GRATIS DEL AEREOPUERTO, SOLO HAY QUE ESPERAR UN POCO A QUE LLEGUEN POR TI. LOS TAXIS DEL AEREOPUERTO SON CARISIMOS. TIENES EL DESAYUNO INCLUIDO Y ES ACEPTABLE. EL PERSONAL ES AMABLE Y LA HABITACION ESTA LIMPIA.

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Check-in

Check-out

Dalle 15:00 alle 23:59

Prima delle 13:00

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settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $77	19 $77
20 $81	21 $81	22 $77	23 $77	24 $77	25 $77	26 $81
27 $77	28 $81	29 $102	30 $82

ottobre 2026

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