SkyCity Hotel Gurgaon

The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions.

Good breakfast ,good WiFi

Property location is quite convenient as it is near the Delhi airport.Overall they score well in staff hospitality ,room decor and restaurant.the staff is extremely friendly,polite and treated me very well.The rooms are just wow,great interior and spacious.the food was very nice specially the breakfast was well spread.thanks to sky city to make my stay memorable...

I had an excellent experience at this hotel, and I am thoroughly impressed with the service.The hotel staff went above and beyond to make my stay comfortable and enjoyable. Everyone was incredibly cooperative, friendly, and attentive to my needs, ensuring that I felt welcome and taken care of throughout my time there. The level of professionalism and genuine hospitality displayed by all was outstanding. I highly recommend this hotel to anyone looking for exceptional service and a memorable stay.The food at the restaurant was delicious, offering a variety of options including.

So, first of all, the pictures did not tell the tell of the hotel. They made everything look bigger and more pristine then it really was. I was greeted pretty nicely, the people and the staff were really nice overall during my stay. But, nice does not mean they were great. There were lots of inconsistencies throughout my one week stay. My fiancé used to be a supervisor in one of the nicest hotels. Across the board from the obvious and even the not so obvious things were off. 1. Cleanliness - Glass was full of spots, the paint was chipping everywhere, the sheets when replaced wasn't even cleaned well. The halls when clean and sanitized smelled awful of chemicals, not safe for people at all. I.E. -- Go to a Hilton or a Crowne Plaza- you will not get these smells. 2. Delivery of services -- Seemed like they were understaffed or disorganized. When things were requested such as water or food, or even towels- it took a very long time to get to us. 3. Food -- The buffet was serviceable, but underwhelming. Dishes were overly spicy and even too much masala (and I am Indian). The juices were not fresh. Overall-- okay at best. I would say, there is lots of potential if everyone got trained by hotel professionals. Also, I feel everyone music improve the skills of speaking English better. This is a professional industry-- your staff needs better training. And better training in EVERYTHING. Again, everyone was super nice and courtesy-- I enjoyed that part.