Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 30.00 per day. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee of approximately EUR 30 for adults and EUR 15 for children.

Does the hotel allow pets?

Pets are allowed with a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early check-in is available for a fee of EUR 30, subject to availability.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Düsseldorf, just a 1-minute drive from Konigsallee and 6 minutes from Classic Remise Düsseldorf. It is approximately 3.5 miles from Messe Düsseldorf and 4.2 miles from Merkur Spiel-Arena.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool. The specific operational hours are not provided.

What are the hotel's policies for guests staying with children?

Children 11 years old or younger can stay for free when occupying the parent's or guardian's room using existing bedding.

Clayton Hotel Düsseldorf City Centre

Average nightly price at Clayton Hotel Düsseldorf City Centre by month, last 12 months (USD)
Month	Average price
January	$133
February	$178
March	$134
April	$122
May	$166
June	$137
July	$117
August	$97
September	$144
October	$244
November	$214
December	$129

What guests think

Clayton Hotel Düsseldorf City Centre earns praise for its central Little Tokyo location and generally spacious, comfortable rooms, while reviews also flag recurring issues such as temperature control, slow elevators, and occasional noise or dated elements in some areas.

Cleanliness feedback is mixed: many describe rooms as clean, but several mention dusty or poorly maintained bathrooms, missing towels, and inconsistent restocking. Facilities receive varied comments, with a rooftop pool and spa that can offer great views yet often cost extra, have limited hours, and are sometimes reported cold or closed. Service is frequently noted as friendly, though self check-in, long waits, and occasional miscommunication or unresponsiveness are frustrations. Expect a well-located stay with strengths tempered by inconsistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and spa attract guests with city views, but access typically costs extra and hours are limited; water is often reported cold and the area is sometimes closed. Elevators are repeatedly slow or confusing, and the gym is small with limited equipment.

Related guest reviews

8

John

Jun 29, 2024

·

Stayed 1 night

Nice hotel in a good location and staff were friendly. Booked it for access to the pool only to find out that was €15 extra. Would have been nice to know that up front

4

Florian

Aug 5, 2025

·

Stayed 1 night

Aufzug eine absolute Katastrophe leute sind aif ihren etagen am samstag morgen und warten 15 min bis ein leerer aufzug mal anhält . Gesamtes aufzugsystem komplette fehlplanung

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6

Cyrille

Jul 2, 2024

·

Stayed 1 night

pool and fitness opened from 11am to 7pm!

2

Craig

Jul 19, 2025

·

Stayed 3 nights

The pool was closed. Apparently it's closed a lot. They also make you check-in yourself on one of those impersonal screens, like a cheap and nasty burger joint. So you've go to go through the upsells, and add in all the info to make their life easier, and the greeting non-existent. So much for being "excited to welcome" you to the hotel as their cringe booking confirmation said. And no, you cannot opt out of this, it IS compulsory - so worse that a cheap burger joint - I was led over teacher-style to show me how to type my details into this. About time Expedia had a filter for this kind of cheap "welcome". The hotel was generally run down - drink stains on the corridor not cleaned, things falling apart in the bathroom. The pool looks nice, if you can find it open.

8

Corey Action

Sep 17, 2024

·

Stayed 4 nights

Our stay was overall ok. Easy walk to the train, food, shopping and the old town. We stayed a week. The pool was out of service the first 4, and the workout equipment was out of service. Once the pool was open, it was too cold for us to swim in. Bummer, because we really wanted to have a gym, spa and pool to relax in. My partner got a facial and had a mild breakout. It wasn’t worth the rate because those important amenities we booked the hotel for, weren’t working. But the stay in the city was cool.

8

Ronny

Nov 20, 2025

·

Stayed 1 night

Tolles Hotel nur die Wartezeit an den Aufzügen ist nicht mehr zeitgemäß.

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8

Thomas

Sep 7, 2025

·

Stayed 1 night

Schneller Check IN, nettes Personal; in den Aufzug nur mit Karte, Quick Check OUT, Altstadt / Innenstadt fußläufig; zum HBF fußläufig oder eine Station mit der Bahn, U-Bahnen in ca. 3 min Entfernung; guter Bäcker auf dem Weg, Ambiente und Zimmer des Hotels super (Leider Schwimmbadnutzung wieder + 10 Euro)

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8

Johannes

Jun 21, 2024

·

Stayed 1 night

Speedy check-in by a staff member who remained friendly, calm and efficient despite three different things he had to do at the same time. Impressive ! Good location, walking distance to the Düsseldorf main railway station and the city centre. Very comfortable beds, nice and clean rooms. My only reserve relates to the pool, which is nice, on the top floor, with a great view on the (ugly) city. That said, it was not clear to me from the hotels.com description that access to the pool/spa area had to be paid extra. Maybe I did not notice some small asterisk footnote. These unpleasant extras should be shown very prominently in the description of the hotel. I got lucky, because the great receptionist saw my surprise and threw in a free access to the pool area. Second comment : pool hours between11 am and 7 pm are a showstopper for business travelers and not really user-friendly. Try 6 am to 9 pm. All that said, great hotel, and despite my comments, I will come back.

8

Rami

Mar 8, 2025

·

Stayed 1 night

Good hotel with walking distance from railway station. Good breakfast with many dishes. Spa was with small swimming pool and sun beds. Gym was small and no weights. Rowing machine was half broken. Winnie at hotel reception was super and 10 points for her friendly service.

8

Gilermo

Dec 27, 2023

·

Stayed 2 nights

The water of The swimmingpool is way to cold I mean like 25 degrees

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many guests found rooms clean, but multiple reviews cite dusty or poorly cleaned bathrooms, leftover items, and missed or insufficient towel and amenity replenishment.

Related guest reviews

2

Vinh Truc

Aug 3, 2025

·

Stayed 1 night

Lifts don‘t work. Dirty room. Rubbish bins were‘t emptied upon arrival. Accumulated Molds inside the toilet. Shower head with accumulated calcium und green substance.

4

Christina

May 17, 2023

·

Stayed 3 nights

Beim ankommen war das Zimmer nicht gereinigt. Nach bitte an der Rezeption wurde es immer noch nicht gereinigt. Wir bekamen ein neues Zimmer und ein Getränk auf's Haus. Wobei wir danach beschuldigt wurden das Getränk nicht bezahlen zu wollen! Ich würde nicht mehr in dieses Hotel gehen. Sehr schade

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6

Cord

Sep 14, 2025

·

Stayed 2 nights

Im Wohnbereich der Suite war ein dicker, klebriger Fleck, als wir angereist sind. Dieser verschwand auch innerhalb unseres Aufenthalts von 2 Nächten nicht. Also feucht gewischt wurde wohl nicht, nicht mal vor Übergabe an neue Gäste. Im Schrank lag noch ein benutztes Handtuch sowie ein Zahnseide Stick. Somit wurden offensichtlich auch die Schränke vor der Übergabe an neue Gäste nicht ausgewischt. Kosmetiktücher waren am ersten Tag im Bad alle. Wir haben die Packung entfernt und auf die benutzten Handtücher gelegt, in der Hoffnung, dass sie dann natürlich nachgefüllt werden. Fehlanzeige. Bademäntel und Hausschuhe sollten bei einer Executive Suite Standard sein. Das Bad ist im Vergleich zu dem Zimmer mini. Schon viele Hotels besucht und noch nie so ein kleines Bad gehabt. Der Wohnbereich war sehr schön und das Bett war großartig. Selten so gut geschlafen. Das Hotel könnte definitiv Punkte machen, wenn die Sauberkeit deutlich besser wird und gerade in den Suiten ein bisschen mehr Komfort angeboten wird.

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6

Alper

Jan 17, 2026

·

Stayed 3 nights

Personal ist sehr freundlich. Allerdings lies die Sauberkeit des Zimmers zu wünschen übrig (Haare, Ecken nicht gewischt/gesaugt, Gläser & Kaffeemaschine nicht richtig sauber). Im Zimmer waren zwei Seifenspender leer, auch auf Nachfrage und hinterlassener Nachricht wurden diese nicht aufgefüllt.

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10

Leo

Jan 28, 2026

·

Stayed 2 nights

Rooms were spotless and spacious, Very helpful staff and good breakfast. Ideal central location.

8

Fatma canan

Dec 18, 2025

·

Stayed 2 nights

Oda çok tozlu çudu hiç süpürülmemişti tuvalet banyo da kirliydi

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6

Carolin

Dec 18, 2025

·

Stayed 1 night

Leider nicht genügend Handtücher auf dem Zimmer, nach 2-maligen erinnern wurden sie aber gebracht. Die Wasserflaschen waren leider leer und in der Kaffeemaschine befanden sich gebrauchte Kapseln. Das Zimmer war sauber, der Flur allerdings sehr schmutzig. Die Zimmerkarten funktionierten leider nicht in allen bezahlten Bereichen. Sehr schade für den Preis …..

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6

Hazel

Jan 31, 2023

·

Stayed 1 night

We love the location but the rooms are getting dated. Our room was also dirty with the previous occupants socks still on the floor. Bathroom was in bad shape with dirty shower tiles.

4

Hideki

Mar 23, 2025

·

Stayed 1 night

Towel in the room smell bad, cleaness was not enough.

10

Mark

Jul 22, 2025

·

Stayed 4 nights

Absolutely fantastic, from a seasoned traveller this was a tremendous hotel for the price paid. Can’t comment on the food as we ate out but room spotless and pool a lovely bonus. Don’t believe the negative reviews and give it a try!

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Rooms

Rooms are often spacious with comfortable beds, but recurring issues include difficult temperature control, occasional street or AC noise, small bathrooms in some categories, and sporadic failures of in-room amenities or Wi‑Fi.

Related guest reviews

6

Crispin

Sep 14, 2025

·

Stayed 1 night

Spacious rooms. Great hotel amenities. Rooms too dark. No working Internet.

10

Crispin

Jul 10, 2025

·

Stayed 2 nights

Fantastic sized rooms. Would stay here again.

6

Diederik

Nov 23, 2025

·

Stayed 1 night

Het was op zich een mooie kamer (kamer 101), maar de verwarming was stuk. Het was er kouder dan op de gang (+/- 10°C) en het kon niet gerepareerd worden. We hebben een klein kacheltje op olie-verwarming gekregen maar tegen de ochtend was het nog maar +/- 12°C.

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6

Abigail

Aug 5, 2024

·

Stayed 4 nights

The hotel is very nice, room was clean. Although I must stress this, the wifi was HORRIBLE. Always disconnected, everything struggled to load. FIX THIS PLEASE, PEOPLE HAVE STUFF TO DO AND NEED WIFI. Also, our TV was incredibly basic and the remote didn’t work because the batteries were rusty and degrading. Other than this, it’s a great hotel, didn’t have any issues otherwise. Cool area too. FIX THE WIFI.

8

Mariko

Apr 29, 2025

·

Stayed 2 nights

The refrigerator and the coffee maker were not working.

8

Tobias Alexander

Jul 8, 2025

·

Stayed 2 nights

Zimmer sauber und gut ausgestattet. Zur Straße hin leider manchmal etwas laut gewesen. Klimaanlage teils ebenfalls etwas laut. Leider war der Kühlschrank defekt. Personal sehr freundlich und hilfsbereit.

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10

Joel

Sep 20, 2024

·

Stayed 1 night

The hotel is well appointed with a seperate drive in entrance. There are a LOT of rooms here, but all are large for a city centre hotel. Well decorated, comfy bed and modern bathroom. Only minor point is that the lift is a little complicated to operate. You'll see what I mean. And all the TV stations were in German, no other languages available. There was a bit of a queue at check in but the staff dealt with it well. A big smile on the guy at check out so very friendly. I would recommend this hotel.

6

katrien

Feb 22, 2026

·

Stayed 2 nights

I booked the executives suite, it was smaller and different than the picture and the bathroom was really tiny (the shower mini). Friendly staff but i had to ask for slippers and bathrobe ar reception and bring it up myself. Same for water kettle. And the room did not lock properly. Loud aircon/hearing and no window in the room. So not the best experience. Breakfast even miso soup and gohan and sejt very good.

10

Gordon

Oct 21, 2025

·

Stayed 4 nights

Clean room with basic but good facilities. Didn’t read the note about having to pay extra for pool access so this was a surprise. Room was far too hot and due to street noise it was impossible to sleep well. Bed was comfortable though

6

Chris Chengguang

Feb 10, 2026

·

Stayed 1 night

I previously stayed at this hotel when it was called Nikko. It has since changed its name, which is why I chose to stay here again. My experience this time was that the hotel facilities haven't improved in recent years. For example: 1) The room phone doesn't work at all; I had to go downstairs to the front desk to get help. 2) The windows aren't properly sealed, so outside noise could be heard in the room at night, making it difficult to fall asleep. 3) The Japanese-style sliding door to the toilet couldn't be opened or closed. 4) The safe in the room was closed and unusable after check-in.

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Service

Many guests highlight friendly, helpful staff and quick problem-solving, but consistency varies: self check-in and long queues frustrate some, housekeeping timing can be intrusive, and a few report unresponsiveness or curt interactions.

Related guest reviews

8

Sanneke

Jul 25, 2025

·

Stayed 2 nights

Self check in, so no info on breakfast times, or pool options. At the second morning the person at the breakfast desk informed us our breakfast was not included, even though we did book it for 2 days/nigths. He would check it and never got back to us. Staff at the breakfast is not very kind or service minded. The sink in the bathroom was fractured as the bathroom is quite dated. Location and park options are great.

10

Carl

Nov 11, 2024

·

Stayed 4 nights

A. Dry friendly hotel. Serves one of the better breakfast that I have had. Nice selection of food. Our first room wasn’t in good working order and they moved us right away no questions asked. The pool is on top of the building so you get a great view of the city. The Spa is very nice as well. Had a great time as the location was a 10 minute walk to all the shopping you wanted and a 10 minute walk to old town for all the food you wanted. If you want Asian food it is all around the hotel.

2

Craig

Jul 19, 2025

·

Stayed 3 nights

The pool was closed. Apparently it's closed a lot. They also make you check-in yourself on one of those impersonal screens, like a cheap and nasty burger joint. So you've go to go through the upsells, and add in all the info to make their life easier, and the greeting non-existent. So much for being "excited to welcome" you to the hotel as their cringe booking confirmation said. And no, you cannot opt out of this, it IS compulsory - so worse that a cheap burger joint - I was led over teacher-style to show me how to type my details into this. About time Expedia had a filter for this kind of cheap "welcome". The hotel was generally run down - drink stains on the corridor not cleaned, things falling apart in the bathroom. The pool looks nice, if you can find it open.

6

JHJ

Aug 23, 2025

·

Stayed 1 night

I was staying there with a large group. Ass. Manager frontdesk was not able to shortcut any admin to create a master bill beforehand or offer ant solutions. Which resulted in inefficient long checkin. Luckily the ladies at frontdesk were very friendly and this was fast forgotten. However had very high summer temperatures and the airco was not able to keep up. It was 26 degrees in room. Also I had 2 bookings for longer stay. for the 2nd booking I had to pay another city tax. I did that at 4 PM but my room was still not cleaned. I had to ask this twice which was not nice after day of working. With all these admin rules you have to go true they seem to forget hotels are a service oriented business

10

Leo

Jan 28, 2026

·

Stayed 2 nights

Rooms were spotless and spacious, Very helpful staff and good breakfast. Ideal central location.

2

Shuai

Jan 28, 2024

·

Stayed 3 nights

Old hotel, staff is not helpful. I wanted to change a harder pillow but was told unpossible that all the pillows are the same. It was a lie, my colleague stayed in another room did has a harder pillow. I eventually got it but the communication was just painful. Also receptionist not helpful either, one hairless guy refused to help me with my heavy luggage and seems “angry” that I asked for help. He replied me very boldly that they don’t have enough staff to help. Also one day my room was not cleaned. I called for room cleaning but they also refused at first. The over impression is that it was so painful to communicate with every staff, they tried all means, even lying, to avoid extra work. No smile, no one say sorry etc… will not come again definitely.

10

Jun

Nov 29, 2024

·

Stayed 1 night

waiting time for check in is always toooooooo long

6

Romana

Jul 19, 2025

·

Stayed 2 nights

Fine hotel, but hotel staff could work a bit more on customer friendliness. The most scary thing we experienced was that the cleaning lady entered our room without waiting for a response (she knocked on the door and immediately opened the door, without waiting). About the room: the bathtub shower was super slippery and dangerous + not spacious at all.

2

Simon

Nov 3, 2025

·

Stayed 3 nights

They don’t have enough staff, room are not cleaned, showers don’t have a door so your entire bathroom becomes wet. Answering them phone for room service took 20 minutes.

10

Takayuki

Jun 27, 2024

·

Stayed 2 nights

Staffs are so kind and supportive. When I told them I needed hot water, they kindly lent me an electric kettle. Also they prepared lunch box for me as I had to leave before breakfast starts.

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Location

Excellent central base in Little Tokyo, a short walk to Düsseldorf Hauptbahnhof, shopping, and the Altstadt; several note some street noise in rooms facing busy roads.

Related guest reviews

10

David

Apr 21, 2025

·

Stayed 3 nights

Good location near to HBF and bus station. You are right in the heart of little Tokyo so there is plenty to do eat and drink. Main centre of town is a short walk. Staff were friendly, polite and helpful. The only issue I had was that the elevators were out of action for a day. Not a big deal but not the first time i have had this issue here! Definitely recommend

10

Yen

Sep 4, 2025

·

Stayed 1 night

Zentral gelegen. Direkt im japanischen Viertel. Zimmer sind gut geschnitten und das Personal ist sehr freundlich und hilfsbereit

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10

Diane

Mar 12, 2025

·

Stayed 6 nights

This hotel was in a good location, only a 5 minute walk from the station. There were plenty of food options nearby and the walk into Dusseldorf centre wasn't too far either. The room was clean and spacious with plenty of storage and also a fridge. We used the pool once during our stay as it wasn't a priority for us but the €15 fee put us off nipping in for an hour. If we were going all day it would probably be a fair price as the views were great. We had drinks in the bar area which were reasonably priced but we didn't eat in the restaurant. All in all a great stay and would definitely stay again should we return to Dusseldorf.

10

Natalie

Aug 18, 2025

·

Stayed 1 night

Very central hotel, great price, will use again when visiting Düsseldorf

8

Anastasia

Sep 12, 2025

·

Stayed 1 night

1A Lage Mitten im japanischen Viertel, nur ein paar Minuten vom Hbf und von der Altstadt entfernt. Sehr zu empfehlen.

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10

Asad

Mar 30, 2025

·

Stayed 1 night

I found Clayton to be an excellent choice for my stay. The Japanese quarter is a stones throw away and there are plenty of very nice restaurants around. The property itself was really impressive and I will be staying at Clayton for all future Düsseldorf trips

8

Tobias Alexander

Jul 8, 2025

·

Stayed 2 nights

Zimmer sauber und gut ausgestattet. Zur Straße hin leider manchmal etwas laut gewesen. Klimaanlage teils ebenfalls etwas laut. Leider war der Kühlschrank defekt. Personal sehr freundlich und hilfsbereit.

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10

Derrick

Oct 6, 2024

·

Stayed 3 nights

The area was convenient and close to the train station however a bit noisy late.

8

Franziska

Jan 14, 2024

·

Stayed 3 nights

The location is perfect, it is in the centre of little tokyo, but also not far from the Königsallee. We had a room facing the Immermannstraße that's why it was a little bit loud in the early morning. The room was comfy.

8

Kasandra

Oct 10, 2025

·

Stayed 2 nights

Sehr gute zentrale Lage.

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Dining

Breakfast is widely considered good and varied, with some Japanese options; several guests find it pricey and mention occasional lapses in breakfast service or communication.

Related guest reviews

8

Sanneke

Jul 25, 2025

·

Stayed 2 nights

Self check in, so no info on breakfast times, or pool options. At the second morning the person at the breakfast desk informed us our breakfast was not included, even though we did book it for 2 days/nigths. He would check it and never got back to us. Staff at the breakfast is not very kind or service minded. The sink in the bathroom was fractured as the bathroom is quite dated. Location and park options are great.

8

Susanne

Mar 21, 2025

·

Stayed 1 night

Gebäude von außen nicht so schön aber Inneneinrichtung sehr modern. Frühstücksbuffet reichhaltig und sehr lecker.

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10

MITSUHARU

Nov 30, 2022

·

Stayed 19,322 nights

朝食が和食もあって満足でした

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6

katrien

Feb 22, 2026

·

Stayed 2 nights

I booked the executives suite, it was smaller and different than the picture and the bathroom was really tiny (the shower mini). Friendly staff but i had to ask for slippers and bathrobe ar reception and bring it up myself. Same for water kettle. And the room did not lock properly. Loud aircon/hearing and no window in the room. So not the best experience. Breakfast even miso soup and gohan and sejt very good.

10

Judith

Jul 18, 2025

·

Stayed 1 night

AMAZING ROOMS, EASY CHECK IN, GREAT BREAKFAST

4

Bengt

Nov 21, 2025

·

Stayed 4 nights

Orimligt dyrt. Frukosten höll sämre kvalitet än på många mindre och billigare hotell i Düsseldorf. Rummet var opraktiskt, utan skrivbord och inte lämpat att arbeta i. Vid 4-tiden varje morgon dundrade det från underjorden, antagligen från tunnelbanan. Det enda jag verkligen uppskattade var den Rump Steak som serverades i baren - fantastiskt mör och god. Jag kommer inte att bo på detta hotell igen.

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10

Estelle

May 12, 2025

·

Stayed 2 nights

Sehr schönes Zimmer, sehr gutes Frühstück. Hotel in nettes japanisches Viertel. Wir kommen gerne wieder.

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6

bo

Nov 24, 2025

·

Stayed 3 nights

Ontbijt was duur, roosters voor verwarming in de kamer was heel stoffig, gaven ook veel stof af. Personeel wel heel vriendelijk.

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8

virginie

Jul 16, 2025

·

Stayed 1 night

Hôtel confortable. Petit déjeuner garni et varié, personnel efficace

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10

Lovepreet

Mar 24, 2025

·

Stayed 1 night

I would stay here again, great location and hospitality especially from Franando at the front desk, only thing lacking would be the breakfast as it was very simple options. Great top view of the city from the spa.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $185	5 $178	6 $1,053	7 $403	8 $171	9 $129	10 $121
11 $94	12 $111	13 $131	14 $123	15 $99	16 $109	17 $120
18 $83	19 $193	20 $313	21 $406	22 $321	23 $123	24 $105
25 $88	26 $102	27 $112	28 $105	29 $97	30 $109	31 $105

Su	Mo	Tu	We	Th	Fr	Sa
1 $82	2 $93	3 $106	4 $107	5 $92	6 $109	7 $105
8 $85	9 $98	10 $129	11 $148	12 $100	13 $116	14 $204
15 $331	16 $526	17 $526	18 $485	19 $152	20 $134	21 $126
22 $88	23 $96	24 $104	25 $102	26 $89	27 $144	28 $201
29 $88	30 $116

Clayton Hotel Düsseldorf City Centre

Prices for Clayton Hotel Düsseldorf City Centre

Monthly average prices

About this property

Location

Room options

Deluxe Room

Executive Suite

Sky Line Suite

Junior Suite

Executive Room

Guest reviews of Clayton Hotel Düsseldorf City Centre

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Clayton Hotel Düsseldorf City Centre

Prices for upcoming dates