Exe Hotel Colón

Breakfast was ok there were a lot of homeless around begging for money or food

Very nice

Hotel Colon is by far my worst hotel experience. Despite being marketed as a 4-star establishment, the reality was far from it. The filthy conditions immediately affected our health, causing constant sneezing and coughing. The hotel rooms were in a deplorable state—ceiling paint peeling, stained headboards, and an overall level of grime that is utterly unacceptable. Worsening the situation, the rooms facing the street had no air conditioning, forcing a switch to another room that was no improvement. The bathroom in this second room was covered in mold and rust, and shockingly, the shower had an exposed hole in the wall leading to what appeared to be a crawl space. After just one night, the poor conditions were making me more ill, forcing an early departure. Adding insult to injury, after leaving for health reasons, both the hotel and Expedia refused to refund the unused portion of my stay. This refusal, paired with the false advertising of the rooms online, made the ordeal even more frustrating. Avoid Hotel Colon at all costs and be very weary of Expedia when booking if you value your health, comfort, and money. Pictures below speak for themselves.

The pictures on the internet do not represent the current condition of the hotel or its rooms. It is run-down and in disrepair. The elevators barely function. Our "suite" (Room 1202, presumably the nicest room at the hotel) was dirty, its furniture was broken, the shower was dangerous, no ice, no room service, no telephone, etc.

Good location