Red Roof Inn & Suites Sulphur Springs

Cereal

The nonsmoking room reeked of smoke. The smell was incredibly strong. The sheets had multiple stains and holes. The bedroom wall was visibly scuffed and damaged. The bathroom had only two old towels with strings hanging off. The shower curtain was torn and yellowed. This was supposed to be a geographically convenient place to sleep and change but it was very poor value. There are other hotels in better shape in Sulphur Springs.

Room was very run down, broken wood around doors, wiring to TV sparked in the back, outlets hanging out of walls, refrigerator did not work. Staff were very helpful & friendly. Location was easy access on & off interstate. Needs renovating very much.

It wasn’t what we are use to At a Red Roof Inn. Our room was in need of updating. No microwave, no TV reception, breakfast wasn’t much & no one to see that the counter was kept clean, the water in the pool was green, no soap in any of the dispensers, dirty & stained comforter on bed, no light in bathroom & no light bulb in lamp. A service man came into our room unannounced to fix the TV and was told by the front desk that the room was empty. Normally Red Roof Inn is a good choice

Yes, the property was welcoming to pets, but… the pictures in the listing are nothing like what the actual place was like. Very deceiving and disappointing. The breakfast was not fresh, only had frozen pancakes that you had to heat up yourself, a couple of pieces of bread, that was it, and some dirty tangerines. As far as the room goes, it was the worst hotel visit I’ve ever experienced. The rooms were dirty. There were dead bugs in the corners of all the floors, spiders crawling around, big wolf spiders. The phone in the room was missing the buttons; you couldn’t even call the front desk. The microwave was broken. You could see through the microwave as it was attempted to heat your food. The drawers on the dressers were where they would not shut; when you shut them, they ghostly come back open. The bathtub did not hold water, and when turning the knob, the whole entire pipe in the wall shifts and shakes. The sink in the little kitchenette area was disconnected from the countertop. It literally moved around as you tried to run the faucet, and the TV in the living area of the king suite didn’t work. And worst of all, the beds were horrible. They were literally like sleeping on straight plywood or the floor itself, stiff as a board, and the pillows were the size of a couch throw pillows.