All Ritmo Cancún Resort & Water Park
139 $US
/nuit
Moyenne pour novembre
Prix pour All Ritmo Cancún Resort & Water Park
Sélectionnez les dates pour voir les prix et les disponibilités
139 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À All Ritmo Cancún Resort & Water Park, les prix par nuit s'élèvent en moyenne à 92 $US pendant le mois le moins cher (septembre) et à 179 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 148 $US |
| février | 160 $US |
| mars | 168 $US |
| avril | 153 $US |
| mai | 138 $US |
| juin | 131 $US |
| juillet | 134 $US |
| août | 141 $US |
| septembre | 92 $US |
| octobre | 125 $US |
| novembre | 139 $US |
| décembre | 179 $US |
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nov. · 139 $US
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Le plus cher : décembre (env. 179 $US)
Le moins cher : septembre (env. 92 $US)
À propos de cet établissement
Des massages et des soins du visage vous sont proposés : moments de pure détente garantis. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoindre la plage privée pour de purs moments de détente. Parmi les services e...
Équipements
Des massages et des soins du visage vous sont proposés : moments de pure détente garantis. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoindre la plage privée pour de purs moments de détente. Parmi les services et équipements offerts par ce complexe touristique de style colonial, vous trouverez aussi l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de jeux vidéo.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Réveillez vos papilles à El Palmar, l'un des 5 restaurants de ce complexe touristique. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 3 bars/lounges de l'hébergement.
Chambres
Avec une décoration personnalisée, les 147 chambres de l'hébergement vous invitent à la détente. Des chaînes par câble sont à votre disposition et vous invitent au divertissement. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et une cafetière ou une bouilloire.
Emplacement
En choisissant All Ritmo Cancun Resort & Water Park , vous serez au cœur de Cancún, à moins de 5 minutes en voiture de Site archéologique d'El Meco et de Jetée de Gran Puerto. Ce complexe touristique au bord de la plage se trouve à 7,1 km de Centre commercial Plaza Las Américas.
À proximité
Musée sous-marin de Cancún(0.4 miles)
Plage El Niño(0.5 miles)
Site archéologique d'El Meco(0.6 miles)
Ferry Ultramar Puerto Juárez(1.4 miles)
Jetée de Gran Puerto(1.4 miles)
Gare maritime Punta Sam(2.5 miles)
Plage de Punta Sam(2.5 miles)
Église adventiste du septième jour(2.8 miles)
Musée Iconographique de la Carrera Panamericana(2.9 miles)
Puerto Cancun Golf Course(3.1 miles)
Mercado 23(3.2 miles)
Plage Mujeres(3.5 miles)
Parc Las Palapas(3.7 miles)
Théâtre Xbalamqué(3.8 miles)
Mercado 28(4 miles)
Aéroport international de Cancún (CUN)(14.5 miles)
Aéroport international de Tulum (TQO)(109.6 miles)
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Centre d'affaires
Organisation d'excursions
Emplacement
Carretera Pto. Juarez-Pta Sam, Cancún, Quintana Roo, Mexique
Musée sous-marin de Cancún (0.4 miles)
Plage El Niño (0.5 miles)
Site archéologique d'El Meco (0.6 miles)
Ferry Ultramar Puerto Juárez (1.4 miles)
Jetée de Gran Puerto (1.4 miles)
Gare maritime Punta Sam (2.5 miles)
Options de chambre
13
Suite Junior, vue mer
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
559 ft²
Balcon ou patioClimatisationSalle de bain privéeTélévision
9
Chambre Familiale
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 7
560 ft²
Salle à manger séparéeClimatisationSalon séparéSalle de bain privée
8
Chambre Standard
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
409 ft²
ClimatisationSalle de bain privéeTélévision
Avis des voyageurs sur All Ritmo Cancún Resort & Water Park
7.4
Bien
Basé sur 1 001 avis vérifiés
Qui séjourne ici ?
Couples
18%
Familles
72%
Groupes
7%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au All Ritmo Cancun Resort & Water Park, les clients décrivent régulièrement un établissement plus ancien et économique, doté d'un personnel très accueillant, d'activités familiales et d'une petite plage, mais soulignent également des plaintes fréquentes concernant la variété limitée de la nourriture, des chambres vieillissantes, une propreté irrégulière et des problèmes d'entretien.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au All Ritmo Cancun Resort & Water Park, les clients décrivent régulièrement un établissement plus ancien et économique, doté d'un personnel très accueillant, d'activités familiales et d'une petite plage, mais soulignent également des plaintes fréquentes concernant la variété limitée de la nourriture, des chambres vieillissantes, une propreté irrégulière et des problèmes d'entretien.
Le parc aquatique et les activités pour enfants sont un point fort pour les familles, bien que de nombreux avis le décrivent comme daté, parfois sale, occasionnellement fermé et nécessitant un meilleur entretien et une meilleure surveillance. La nourriture est couramment décrite comme simple et répétitive, avec des choix de boissons limités, et le Wi-Fi est souvent fiable uniquement dans le hall. Situé à l'écart de la Zone Hôtelière, il est plus calme mais moins pratique pour sortir dîner et visiter les attractions ; attendez-vous à un séjour simple et sans fioritures.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les installations sont centrées sur la plage, les piscines et un parc aquatique pour enfants ; de nombreux clients ont apprécié les activités et les spectacles familiaux, mais des rapports récurrents soulignent que le parc aquatique est daté et soulève des inquiétudes en matière d'entretien et de sécurité. Certains équipements sont parfois fermés. Les transats peuvent être rares, il n'y a pas d'ascenseur et les options d'alcool sont basiques.
Avis de voyageur à ce sujet
6
Rosa
8 avr. 2024
·
A séjourné 4 nuits
The property doesn’t have elevator Hard for me to go to the third floor using the stairs with my knee problem They just give you a key for the room
The property doesn’t have elevator Hard for me to go to the third floor using the stairs with my knee problem They just give you a key for the room
4
Addison Peter
12 mars 2025
·
A séjourné 8 nuits
No wifi Room smells like sewage Not enough beach chairs Food not the best Not many options for drinks Waterpark closed at 5pm Pools closed at 8pm Shows were good Not enough info at check in Waterpark is very unstable, should be fixed Half of amenities that are listed, aren’t here
No wifi Room smells like sewage Not enough beach chairs Food not the best Not many options for drinks Waterpark closed at 5pm Pools closed at 8pm Shows were good Not enough info at check in Waterpark is very unstable, should be fixed Half of amenities that are listed, aren’t here
10
Glenda Renee
6 avr. 2025
·
A séjourné 6 nuits
Beautiful, lots of fun activities, great shows in the afternoons with wonderful performers, food was great, bar tenders were awesome, all the staff was very friendly and helpful. Great activities coordinators. Never a boring moment. Can't wait to go back.
Beautiful, lots of fun activities, great shows in the afternoons with wonderful performers, food was great, bar tenders were awesome, all the staff was very friendly and helpful. Great activities coordinators. Never a boring moment. Can't wait to go back.
6
Lyal David
8 avr. 2025
·
A séjourné 6 nuits
Beach was not kept clean seaweed and leamons from drinks found cigarette butts on my patio and it was a none smoking room
Beach was not kept clean seaweed and leamons from drinks found cigarette butts on my patio and it was a none smoking room
6
Karina
19 avr. 2025
·
A séjourné 4 nuits
The water park was dirty and only opened certain days.
The water park was dirty and only opened certain days.
2
Christy
19 juil. 2025
·
A séjourné 4 nuits
I booked this resort through Expedia, and what should’ve been a fun family trip turned into a terrifying experience. On July 3, 2025, my son was badly injured on the pink and yellow water slide. He fell so hard that he suffered a deep laceration to the back of his head, down to the skull. There were no visible warnings, no protective padding, and no staff actively supervising the area. A lifeguard did clean his wound and file an incident report and checked the slide, before telling us to get a taxi to go to the urgent care, but after we returned from the hospital, no one from the resort followed up. No concern, no acknowledgment, nothing. I also nearly flew off a different slide myself and another child lost a toenail, confirming the waterpark is unsafe and poorly maintained. I contacted Expedia for help and was told they couldn’t reach someone with authority at the resort, not once, but twice, even after speaking with a supervisor at Expedia. Their only offer was 100 One Key Cash, not an acceptable offer, so I declined but why do they need my permission to add it? It's still not been applied to my account. This wasn’t a minor issue. It was a serious injury to a child, and neither the resort nor Expedia took real responsibility. I do not recommend this waterpark, especially for families. And while the hotel might be okay under normal conditions, the way this was handled shows that if something goes wrong, you’re on your own.
I booked this resort through Expedia, and what should’ve been a fun family trip turned into a terrifying experience. On July 3, 2025, my son was badly injured on the pink and yellow water slide. He fell so hard that he suffered a deep laceration to the back of his head, down to the skull. There were no visible warnings, no protective padding, and no staff actively supervising the area. A lifeguard did clean his wound and file an incident report and checked the slide, before telling us to get a taxi to go to the urgent care, but after we returned from the hospital, no one from the resort followed up. No concern, no acknowledgment, nothing. I also nearly flew off a different slide myself and another child lost a toenail, confirming the waterpark is unsafe and poorly maintained. I contacted Expedia for help and was told they couldn’t reach someone with authority at the resort, not once, but twice, even after speaking with a supervisor at Expedia. Their only offer was 100 One Key Cash, not an acceptable offer, so I declined but why do they need my permission to add it? It's still not been applied to my account. This wasn’t a minor issue. It was a serious injury to a child, and neither the resort nor Expedia took real responsibility. I do not recommend this waterpark, especially for families. And while the hotel might be okay under normal conditions, the way this was handled shows that if something goes wrong, you’re on your own.
2
Jose
1 avr. 2024
·
A séjourné 3 nuits
I will start by saying do your homework. This was our fourth time to Cancun over the years and our worst one by far. The supposedly Front Desk Boss - Elias Valderamma as his signature states on his emails and who was never available for his guests when needed, does not seem to care. We had so many inconveniences during our 3 night stay in February in the Master Suite Garden View that is seemed to never end. From backed up toilet multiple times, shower backing up, room was serviced old towels taken and none left behind, minimum of 2 water bottles daily for family of 5 and we were asked to save bottles and refill at lobby water dispenser which was not working, water park was closed 2 days, miniature golf was deserted, kayaking was closed, last day we woke up to part of room flooded down the hallway into the bath from AC malfunctioning. At check out we let front desk know and his response was unit must have frozen and asked if Manager was available to address the issues we left for him with employees and once again no one. They let me know they would relay the message. Hours later after we left the Country we received an email from Mr Manager saying how sorry he was for the inconveniences we went through and invited us back and would give us an upgrade to make up. I could not believe he wanted us to go back, he should have taken care of us when there. We replied back to his email very civil. Asked for some compensation, he has declined.
I will start by saying do your homework. This was our fourth time to Cancun over the years and our worst one by far. The supposedly Front Desk Boss - Elias Valderamma as his signature states on his emails and who was never available for his guests when needed, does not seem to care. We had so many inconveniences during our 3 night stay in February in the Master Suite Garden View that is seemed to never end. From backed up toilet multiple times, shower backing up, room was serviced old towels taken and none left behind, minimum of 2 water bottles daily for family of 5 and we were asked to save bottles and refill at lobby water dispenser which was not working, water park was closed 2 days, miniature golf was deserted, kayaking was closed, last day we woke up to part of room flooded down the hallway into the bath from AC malfunctioning. At check out we let front desk know and his response was unit must have frozen and asked if Manager was available to address the issues we left for him with employees and once again no one. They let me know they would relay the message. Hours later after we left the Country we received an email from Mr Manager saying how sorry he was for the inconveniences we went through and invited us back and would give us an upgrade to make up. I could not believe he wanted us to go back, he should have taken care of us when there. We replied back to his email very civil. Asked for some compensation, he has declined.
10
James
24 mars 2025
·
A séjourné 7 nuits
All Ritmo was fantastic. All the staff were super friendly. Good was great. Jesus at the kids water park took great care of us. Thanks Jesus. Kept the drinks flowing while kids played. We would definitely come back to All Ritmo again. If you like small and intimate this is the place.
All Ritmo was fantastic. All the staff were super friendly. Good was great. Jesus at the kids water park took great care of us. Thanks Jesus. Kept the drinks flowing while kids played. We would definitely come back to All Ritmo again. If you like small and intimate this is the place.
4
Lisa
16 juil. 2025
·
A séjourné 5 nuits
The hotel was nothing like the pictures. The rooms and property were outdated dirty and smelled. The door to our bedroom didn't close 100 % so you can see the outside. The bedding was dirty and dingy even after being replaced. The beds were uncomfortable but did the job. We wished staffed cleaned up a little better, the pool and surrounding areas were always dirty with cups and trash. The all-inclusive deal was a little weird compared to other locations I have been to in Mexico. The buffet was the same every day for the most part, Breakfast lunch and Dinner. The 2 restaurants they had onsite were ok, you have to make a reservation in order to attend which makes sense with the crowd i just wish we had more food options. I was also a little upset that we could not bring the buffet food to our rooms or pool side. Everything had to stay in the dining room area. The bathroom has a drain on the floor that smelled like swage which we had to cover with a rag. I also update that this was a family Friendly hotel with a waterpark, and we didn't have any good snack options for the kids. No ice cream, Italian ice or Candy. It was the same 3-4 slices of cake at the buffet. The water park was falling apart; someone one will end up getting hurt soon I'm sure of it. The water also smelled awful. The seaweed made the beach experience awful, I understand it' a major problem at all locations but this location was trying to upsell you to a day pass at a different location with less seaweed
The hotel was nothing like the pictures. The rooms and property were outdated dirty and smelled. The door to our bedroom didn't close 100 % so you can see the outside. The bedding was dirty and dingy even after being replaced. The beds were uncomfortable but did the job. We wished staffed cleaned up a little better, the pool and surrounding areas were always dirty with cups and trash. The all-inclusive deal was a little weird compared to other locations I have been to in Mexico. The buffet was the same every day for the most part, Breakfast lunch and Dinner. The 2 restaurants they had onsite were ok, you have to make a reservation in order to attend which makes sense with the crowd i just wish we had more food options. I was also a little upset that we could not bring the buffet food to our rooms or pool side. Everything had to stay in the dining room area. The bathroom has a drain on the floor that smelled like swage which we had to cover with a rag. I also update that this was a family Friendly hotel with a waterpark, and we didn't have any good snack options for the kids. No ice cream, Italian ice or Candy. It was the same 3-4 slices of cake at the buffet. The water park was falling apart; someone one will end up getting hurt soon I'm sure of it. The water also smelled awful. The seaweed made the beach experience awful, I understand it' a major problem at all locations but this location was trying to upsell you to a day pass at a different location with less seaweed
6
pamela
19 mars 2025
·
A séjourné 7 nuits
There was no beach chairs out. We could not hang out at the swim up Bar as they allow kids in it. and you are constantly gets splashed and pool water in your drinks. As well the Drink making skills at this resort were quite poor, did not make slushy drinks and not muck for different kinds of drinks
There was no beach chairs out. We could not hang out at the swim up Bar as they allow kids in it. and you are constantly gets splashed and pool water in your drinks. As well the Drink making skills at this resort were quite poor, did not make slushy drinks and not muck for different kinds of drinks
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est variable : certains notent des chambres propres et un ratissage régulier de la plage, tandis que beaucoup signalent des chambres sentant le moisi ou sales, de la moisissure ou des parasites, et des piscines troubles ou remplies de débris.
Avis de voyageur à ce sujet
2
George Ibrahim
8 févr. 2023
·
first time in Mexico celebrating my wife and my son birthday. we check in to room138 with old furniture very very bad condition. the first night got bed bug bites. next day i went to the front desk agent show her the bites but she insist that bites from the sea not from the room. i except that she will send HK supervisor to check never happened. 2nd night i found Cockroach in the sink area crawling on my toothbrush. I went to the front desk asked for the Front desk manager Explained everything to him with evidence photos . Very nice guy moved my room to 131 nice room renovated. at night my wife saw cockroach crawling on my daughter face when she was sleeping. very disgusting immediately i went to the front desk holding the cockroach but they told me that there isn't availability to move the room now and asked me to come back tomorrow. we couldn't sleep that night. we tried to book another hotel with no luck all city was sold out also, we contacted Expedia to get some help as situation was out of co but we didn't get help. i went again to the front desk and moved my room to 327 very very nice room so clean with only one problem that room has connected door the other room was so load talking english with her kids and TV was so load all day. couldn't able to sleep normally. also, some waiter in the restaurant and the bar doesn't serve you without tips only helping when the restaurant manager around. Also, TV glitching all the time and the internet working only at the lobby area.
first time in Mexico celebrating my wife and my son birthday. we check in to room138 with old furniture very very bad condition. the first night got bed bug bites. next day i went to the front desk agent show her the bites but she insist that bites from the sea not from the room. i except that she will send HK supervisor to check never happened. 2nd night i found Cockroach in the sink area crawling on my toothbrush. I went to the front desk asked for the Front desk manager Explained everything to him with evidence photos . Very nice guy moved my room to 131 nice room renovated. at night my wife saw cockroach crawling on my daughter face when she was sleeping. very disgusting immediately i went to the front desk holding the cockroach but they told me that there isn't availability to move the room now and asked me to come back tomorrow. we couldn't sleep that night. we tried to book another hotel with no luck all city was sold out also, we contacted Expedia to get some help as situation was out of co but we didn't get help. i went again to the front desk and moved my room to 327 very very nice room so clean with only one problem that room has connected door the other room was so load talking english with her kids and TV was so load all day. couldn't able to sleep normally. also, some waiter in the restaurant and the bar doesn't serve you without tips only helping when the restaurant manager around. Also, TV glitching all the time and the internet working only at the lobby area.
4
Kim May
25 juil. 2025
·
A séjourné 5 nuits
The room was not cleaned at all. We didn’t have lamp shades on our lights. dents in the drywall someone’s head must of got banged up against the wall, front door had a large gap underneath the door, cracked drywall with a bad caulking job, mildew on the curtains, ceiling fan dusty, bath tub had rust inside such as where the soap lays or handle to turn on/ off water, as well as the tub stopper. It had a musty smell inside. I called it the homicide room.
The room was not cleaned at all. We didn’t have lamp shades on our lights. dents in the drywall someone’s head must of got banged up against the wall, front door had a large gap underneath the door, cracked drywall with a bad caulking job, mildew on the curtains, ceiling fan dusty, bath tub had rust inside such as where the soap lays or handle to turn on/ off water, as well as the tub stopper. It had a musty smell inside. I called it the homicide room.
2
Arthur
9 juil. 2025
·
A séjourné 5 nuits
The food sucked it was bad no taste and was prepared wrong. The bar was the only thing worth it. Bartenders werre friendly, tye smell of sulfur made me gag most of the days unbearable. Rooms were trash the shower was bad and wifi didnt even work on side of the resort.
The food sucked it was bad no taste and was prepared wrong. The bar was the only thing worth it. Bartenders werre friendly, tye smell of sulfur made me gag most of the days unbearable. Rooms were trash the shower was bad and wifi didnt even work on side of the resort.
2
Sharon
31 juil. 2025
·
A séjourné 1 nuit
Our room was bare - no pictures on the wall, no side tables. Moldy bed sheets on the box spring, sliding door was broken (could hardly use it), you could see daylight around the door frame, the lock on the door was a joke. They did not have diet soda (my husband is a diabetic), VERY limited food choices, no fruit available, no kid friendly foods. Our bathroom was very outdated and dingy, we only had a thin sheet and very thin blanket on each bed - which was rock solid! We even paid $150 MORE for an upgrade for this room - not realizing the condition of it! Pool was murky, not very clean and a lot of missing tiles on the ground. Waited a while for service (while the bartender was chatting with coworkers). I needed to provide my drivers license to rent their pool towels!!! We opted to get an Uber and relocated to another hotel (happened to be an hour away and was there 2 weeks ago). Did not feel safe here. Happy we left and got to a better resort.
Our room was bare - no pictures on the wall, no side tables. Moldy bed sheets on the box spring, sliding door was broken (could hardly use it), you could see daylight around the door frame, the lock on the door was a joke. They did not have diet soda (my husband is a diabetic), VERY limited food choices, no fruit available, no kid friendly foods. Our bathroom was very outdated and dingy, we only had a thin sheet and very thin blanket on each bed - which was rock solid! We even paid $150 MORE for an upgrade for this room - not realizing the condition of it! Pool was murky, not very clean and a lot of missing tiles on the ground. Waited a while for service (while the bartender was chatting with coworkers). I needed to provide my drivers license to rent their pool towels!!! We opted to get an Uber and relocated to another hotel (happened to be an hour away and was there 2 weeks ago). Did not feel safe here. Happy we left and got to a better resort.
4
Eric
2 avr. 2024
·
A séjourné 5 nuits
The beach was never clean. Plastic drink cups in the pool. Games room was
The beach was never clean. Plastic drink cups in the pool. Games room was
2
Jagjit
12 juil. 2025
·
A séjourné 5 nuits
Dirty hotel
Dirty hotel
4
Lisa
16 juil. 2025
·
A séjourné 5 nuits
The hotel was nothing like the pictures. The rooms and property were outdated dirty and smelled. The door to our bedroom didn't close 100 % so you can see the outside. The bedding was dirty and dingy even after being replaced. The beds were uncomfortable but did the job. We wished staffed cleaned up a little better, the pool and surrounding areas were always dirty with cups and trash. The all-inclusive deal was a little weird compared to other locations I have been to in Mexico. The buffet was the same every day for the most part, Breakfast lunch and Dinner. The 2 restaurants they had onsite were ok, you have to make a reservation in order to attend which makes sense with the crowd i just wish we had more food options. I was also a little upset that we could not bring the buffet food to our rooms or pool side. Everything had to stay in the dining room area. The bathroom has a drain on the floor that smelled like swage which we had to cover with a rag. I also update that this was a family Friendly hotel with a waterpark, and we didn't have any good snack options for the kids. No ice cream, Italian ice or Candy. It was the same 3-4 slices of cake at the buffet. The water park was falling apart; someone one will end up getting hurt soon I'm sure of it. The water also smelled awful. The seaweed made the beach experience awful, I understand it' a major problem at all locations but this location was trying to upsell you to a day pass at a different location with less seaweed
The hotel was nothing like the pictures. The rooms and property were outdated dirty and smelled. The door to our bedroom didn't close 100 % so you can see the outside. The bedding was dirty and dingy even after being replaced. The beds were uncomfortable but did the job. We wished staffed cleaned up a little better, the pool and surrounding areas were always dirty with cups and trash. The all-inclusive deal was a little weird compared to other locations I have been to in Mexico. The buffet was the same every day for the most part, Breakfast lunch and Dinner. The 2 restaurants they had onsite were ok, you have to make a reservation in order to attend which makes sense with the crowd i just wish we had more food options. I was also a little upset that we could not bring the buffet food to our rooms or pool side. Everything had to stay in the dining room area. The bathroom has a drain on the floor that smelled like swage which we had to cover with a rag. I also update that this was a family Friendly hotel with a waterpark, and we didn't have any good snack options for the kids. No ice cream, Italian ice or Candy. It was the same 3-4 slices of cake at the buffet. The water park was falling apart; someone one will end up getting hurt soon I'm sure of it. The water also smelled awful. The seaweed made the beach experience awful, I understand it' a major problem at all locations but this location was trying to upsell you to a day pass at a different location with less seaweed
10
Angie
27 juin 2025
·
A séjourné 5 nuits
This was a very clean and welcoming place. We stayed next to a ferry station. The building itself is beautiful, but it could use some updates. Our room was cleaned early mornings throughout our stay. The food was okay. The service was excellent. The beach had seaweed, but the hotel was very good at keeping it clean. Everyday workers were there cleaning the beach and raking the sand. Tbe hotel has a waterpark and a kids club. They also had mini discos, movies, games and tons of things to do for little ones.
This was a very clean and welcoming place. We stayed next to a ferry station. The building itself is beautiful, but it could use some updates. Our room was cleaned early mornings throughout our stay. The food was okay. The service was excellent. The beach had seaweed, but the hotel was very good at keeping it clean. Everyday workers were there cleaning the beach and raking the sand. Tbe hotel has a waterpark and a kids club. They also had mini discos, movies, games and tons of things to do for little ones.
4
Marjorie
10 févr. 2024
·
A séjourné 1 nuit
La propreté de la chambre laissait à désirer. La chambre était tout de même jolie. Le menu était acceptable. Séjour de 24h seulement. C’était suffisant . Je ne recommande pas
La propreté de la chambre laissait à désirer. La chambre était tout de même jolie. Le menu était acceptable. Séjour de 24h seulement. C’était suffisant . Je ne recommande pas
2
Yanely
12 sept. 2023
·
A séjourné 3 nuits
Le falta mucha limpieza, sobre todo a la alberca, por parte de los empleados se nota mucha la diferencia del trato era muy descordial y groseros en ocasiones. Y en las habitaciones era demasiado limitadas las toallas.
Le falta mucha limpieza, sobre todo a la alberca, por parte de los empleados se nota mucha la diferencia del trato era muy descordial y groseros en ocasiones. Y en las habitaciones era demasiado limitadas las toallas.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement vieillottes et basiques, avec des lits fermes, des meubles usés, une mauvaise insonorisation et des équipements inconsistants ou cassés ; quelques clients ont apprécié les suites spacieuses et la vue sur l'océan. Le Wi-Fi ne fonctionne souvent pas dans les chambres ou uniquement près du hall.
Avis de voyageur à ce sujet
4
Primo
23 nov. 2025
·
A séjourné 3 nuits
This is a super low end resort It’s super old as well I gave it 2 stars out of 5 just because there was an aqua park(also old but fun fun for kids) Would not go back ever!
This is a super low end resort It’s super old as well I gave it 2 stars out of 5 just because there was an aqua park(also old but fun fun for kids) Would not go back ever!
8
Jeff
6 juin 2025
·
A séjourné 5 nuits
Not a high in property was a good deal only problem beds very firm
Not a high in property was a good deal only problem beds very firm
2
elizabeth
19 juin 2024
·
A séjourné 7 nuits
The bathrooms in the room had mold the refrigerator did not work and it was rusted and moldy. They served the same food almost everyday. Some items that were served for dinner became a breakfast item. No options for small kids with allergies. Basketball court had no rim tennis court had no net. Most staff were very Nice.
The bathrooms in the room had mold the refrigerator did not work and it was rusted and moldy. They served the same food almost everyday. Some items that were served for dinner became a breakfast item. No options for small kids with allergies. Basketball court had no rim tennis court had no net. Most staff were very Nice.
6
SABAH
24 févr. 2025
·
A séjourné 1 nuit
Old style noisy outdated property, great beach, helpful Frontdesk staff, good security, probably safe, outdated room furniture, some hallway corners smell mold,low quality Buffett and meals options, little entertainment, nice Mexican colourful lobby.
Old style noisy outdated property, great beach, helpful Frontdesk staff, good security, probably safe, outdated room furniture, some hallway corners smell mold,low quality Buffett and meals options, little entertainment, nice Mexican colourful lobby.
4
Rebecca
16 mai 2025
·
A séjourné 7 nuits
So I got a suite. No microwave. Ask for a plate and fork. We bought a cake for our anniversary they couldn’t accommodate us. No table and chairs in room. What we booked they said it was full so supposedly they upgraded us. I looked up the rooms what they put us in was cheaper then what we got.
So I got a suite. No microwave. Ask for a plate and fork. We bought a cake for our anniversary they couldn’t accommodate us. No table and chairs in room. What we booked they said it was full so supposedly they upgraded us. I looked up the rooms what they put us in was cheaper then what we got.
4
Stephany
11 juil. 2025
·
A séjourné 3 nuits
the pictures that they show online aren’t how the rooms look..
the pictures that they show online aren’t how the rooms look..
10
Cecilia Andrea
25 juil. 2025
·
A séjourné 8 nuits
We stayed at All Ritmo from July 15 through July 23. We had an amazing experience. I asked for an upgrade when we checked in and was given one for a small increase in price. Our room was on the 4th floor overlooking the beautiful clear blue waters. The room was enormous, with a beautiful balcony, a large bedroom with two queens beds, a full kitchen, living room and bathroom and walk in closet. The staff was incredibly nice, courteous and helpful. We took advantage of everything they had to offer, the pool was clean, warm, three Jacuzzi tubs and the beach just five steps down. My kids loved the pool games and activities. The trivia games were fun and not to mention the amazing water park. What really drew me to this hotel was the location. It was not in the middle of the Cancun chaos and strip. We were only 15 minutes away, apart from the traffic and noise of the Cancun hotel strip. The restaurants were very accommodating. I had my daughter she is 12 years old and my son who's is 17 and the Ostras restaurant accommodated us at a 6pm reservation. Amazing seafood dinner, shrimp bisque soup overlooking the ocean. Our vacation was absolutely amazing. Thank you Bernardo, Dana, Kevin and the amazing staff. I would recommend All Ritmo 110%. Cecilia from West Islip, New York!!
We stayed at All Ritmo from July 15 through July 23. We had an amazing experience. I asked for an upgrade when we checked in and was given one for a small increase in price. Our room was on the 4th floor overlooking the beautiful clear blue waters. The room was enormous, with a beautiful balcony, a large bedroom with two queens beds, a full kitchen, living room and bathroom and walk in closet. The staff was incredibly nice, courteous and helpful. We took advantage of everything they had to offer, the pool was clean, warm, three Jacuzzi tubs and the beach just five steps down. My kids loved the pool games and activities. The trivia games were fun and not to mention the amazing water park. What really drew me to this hotel was the location. It was not in the middle of the Cancun chaos and strip. We were only 15 minutes away, apart from the traffic and noise of the Cancun hotel strip. The restaurants were very accommodating. I had my daughter she is 12 years old and my son who's is 17 and the Ostras restaurant accommodated us at a 6pm reservation. Amazing seafood dinner, shrimp bisque soup overlooking the ocean. Our vacation was absolutely amazing. Thank you Bernardo, Dana, Kevin and the amazing staff. I would recommend All Ritmo 110%. Cecilia from West Islip, New York!!
4
Muhaned F
23 févr. 2024
·
A séjourné 4 nuits
Old property. Furniture are falling apart. You will hear your next door room. We had to move to different room because the noise. Mattress has stane on the side. Our first room’s shade had mold on it. Food is ok.
Old property. Furniture are falling apart. You will hear your next door room. We had to move to different room because the noise. Mattress has stane on the side. Our first room’s shade had mold on it. Food is ok.
4
Jesusita Lizett
9 janv. 2023
·
A séjourné 19 365 nuits
Most the staff was nice, not all of them. Our room didn’t have a refrigerator or a microwave that the pictures showed. The back sliding door is not safe. It will open from the outside even with the latch. My husband just used a card to unlatch. Our TV didn’t work and they only replaced our towels twice the entire stay. The bathroom literally floods when you shower and the sink was leaking. The hotel is very outdated. It was dirty and smelled like spray paint. Check in staff was rude. The photos online are way over sold. The property is not what is seems. The area is not safe. We are not happy with our stay.
Most the staff was nice, not all of them. Our room didn’t have a refrigerator or a microwave that the pictures showed. The back sliding door is not safe. It will open from the outside even with the latch. My husband just used a card to unlatch. Our TV didn’t work and they only replaced our towels twice the entire stay. The bathroom literally floods when you shower and the sink was leaking. The hotel is very outdated. It was dirty and smelled like spray paint. Check in staff was rude. The photos online are way over sold. The property is not what is seems. The area is not safe. We are not happy with our stay.
8
Soumitra
29 déc. 2024
·
A séjourné 5 nuits
It was a nice vacation for 5 nights for our family of 4 including two kids. Nice foods in all inclusive. We were staying in a standard room on the other side of the road, towards the water park. Spacious room with two beds. Bathroom was big. Lovely hard-working staffs. Two complaints - this room did not have WiFi. We were asked to upgrade to ocean view for extra $32 per night to have WiFi. We did not. One day it rained heavily. Water was dripping from bathroom top few occasions. But no problem in the bedroom. Overall nice quiet vacation at this beautiful resort.
It was a nice vacation for 5 nights for our family of 4 including two kids. Nice foods in all inclusive. We were staying in a standard room on the other side of the road, towards the water park. Spacious room with two beds. Bathroom was big. Lovely hard-working staffs. Two complaints - this room did not have WiFi. We were asked to upgrade to ocean view for extra $32 per night to have WiFi. We did not. One day it rained heavily. Water was dripping from bathroom top few occasions. But no problem in the bedroom. Overall nice quiet vacation at this beautiful resort.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux clients soulignent un personnel accueillant et sympathique, ainsi que des équipes de divertissement serviables, mais les commentaires sont irréguliers, avec des rapports de réponses lentes ou peu utiles, de pression à la vente et une mauvaise communication concernant les prestations et les horaires.
Avis de voyageur à ce sujet
10
Deeksha
10 avr. 2025
·
A séjourné 5 nuits
The staff was amazing and their view was great too, overall had a wonderful experience. Food was great, drinks can have some improvement with an addition of non alcoholic options. Had a great time there
The staff was amazing and their view was great too, overall had a wonderful experience. Food was great, drinks can have some improvement with an addition of non alcoholic options. Had a great time there
10
Laura Sandra
2 sept. 2025
·
A séjourné 7 nuits
The staff were amazing! Mario, Armando, Julio... Those are my shout outs! You are welcomed, anything you need they are willing to assist and always professional and friendly. I visited friends at high end resorts and you can not beat the kindness of the staff at this resort!
The staff were amazing! Mario, Armando, Julio... Those are my shout outs! You are welcomed, anything you need they are willing to assist and always professional and friendly. I visited friends at high end resorts and you can not beat the kindness of the staff at this resort!
4
Duncan
26 févr. 2025
·
A séjourné 8 nuits
The pictures for this hotel seem dated as the condition was much worse than expected. There is no Wifi in your rooms (only in the lobby). The food was ok, but my biggest complaint was the poor attitude of many workers. I found that about 1/3 of the staff were not very friendly at all. The play park was a bit sketchy with rust and the mini golf was not even open. Overall i would not pick this again.
The pictures for this hotel seem dated as the condition was much worse than expected. There is no Wifi in your rooms (only in the lobby). The food was ok, but my biggest complaint was the poor attitude of many workers. I found that about 1/3 of the staff were not very friendly at all. The play park was a bit sketchy with rust and the mini golf was not even open. Overall i would not pick this again.
10
Amanda
19 mars 2025
·
A séjourné 7 nuits
This is definitely more of an authentic feel! I liked that it was away from the cancun hotel zone. Hotel is older which makes you feel more "mexico" We enjoyed our stay. The buffet is the same most days, but there is local restaurants around which we enjoyed. I mean given the price point that was a given. Staff was friendly and hard working.
This is definitely more of an authentic feel! I liked that it was away from the cancun hotel zone. Hotel is older which makes you feel more "mexico" We enjoyed our stay. The buffet is the same most days, but there is local restaurants around which we enjoyed. I mean given the price point that was a given. Staff was friendly and hard working.
2
Jose
1 avr. 2024
·
A séjourné 3 nuits
I will start by saying do your homework. This was our fourth time to Cancun over the years and our worst one by far. The supposedly Front Desk Boss - Elias Valderamma as his signature states on his emails and who was never available for his guests when needed, does not seem to care. We had so many inconveniences during our 3 night stay in February in the Master Suite Garden View that is seemed to never end. From backed up toilet multiple times, shower backing up, room was serviced old towels taken and none left behind, minimum of 2 water bottles daily for family of 5 and we were asked to save bottles and refill at lobby water dispenser which was not working, water park was closed 2 days, miniature golf was deserted, kayaking was closed, last day we woke up to part of room flooded down the hallway into the bath from AC malfunctioning. At check out we let front desk know and his response was unit must have frozen and asked if Manager was available to address the issues we left for him with employees and once again no one. They let me know they would relay the message. Hours later after we left the Country we received an email from Mr Manager saying how sorry he was for the inconveniences we went through and invited us back and would give us an upgrade to make up. I could not believe he wanted us to go back, he should have taken care of us when there. We replied back to his email very civil. Asked for some compensation, he has declined.
I will start by saying do your homework. This was our fourth time to Cancun over the years and our worst one by far. The supposedly Front Desk Boss - Elias Valderamma as his signature states on his emails and who was never available for his guests when needed, does not seem to care. We had so many inconveniences during our 3 night stay in February in the Master Suite Garden View that is seemed to never end. From backed up toilet multiple times, shower backing up, room was serviced old towels taken and none left behind, minimum of 2 water bottles daily for family of 5 and we were asked to save bottles and refill at lobby water dispenser which was not working, water park was closed 2 days, miniature golf was deserted, kayaking was closed, last day we woke up to part of room flooded down the hallway into the bath from AC malfunctioning. At check out we let front desk know and his response was unit must have frozen and asked if Manager was available to address the issues we left for him with employees and once again no one. They let me know they would relay the message. Hours later after we left the Country we received an email from Mr Manager saying how sorry he was for the inconveniences we went through and invited us back and would give us an upgrade to make up. I could not believe he wanted us to go back, he should have taken care of us when there. We replied back to his email very civil. Asked for some compensation, he has declined.
6
Dwayne
19 mars 2025
·
A séjourné 6 nuits
Customer service was horrible, the food was the same each day.
Customer service was horrible, the food was the same each day.
2
Jose
15 févr. 2025
·
A séjourné 5 nuits
The attitude of employees is bad, you pay for a service and they make u feel like if you are asking for a favor. Like a beggar. I would never recommend this hotel to my friends or family. The worst place I have ever visited
The attitude of employees is bad, you pay for a service and they make u feel like if you are asking for a favor. Like a beggar. I would never recommend this hotel to my friends or family. The worst place I have ever visited
6
Ramon
8 août 2023
·
A séjourné 2 nuits
Sobre la llegada aunque arribamos temprano 10am, no nos dejaron quedarnos en el área hasta la entrega de brazaletes, El clima en la habitación no funcionó adecuadamente aunque hice tres reportes, nos quisieron cambiar de habitación a las 10. 30 de la noche y eso por quejarnos repetidamente ya que no podíamos descansar adecuadamente, SOLICITE APOYO PARA VESTIR EL SOFACAMA en recepción con armando y solo decían que ya irian pronto pero en ninguno de los dos días lo vistieron En el bar principal tardaban las bebidas siempre y si pedíamos tragos compuestos como Mojitos, Mimosas, Daiquiris de mangos o baileys Siempre decían que no tenían o que solo eran para vip de pulseras negras Aunque acababa yo de pedirle al (cantinero Jonnie) o (cantinero Rodolfo) del bar de la alberca principal vino otro huesped con dinero en mano y a él si les dieron ya que lo tenían guardado en el refri, En el bar del lobby solicite café expreso con baileys y me dijo el cantinero que eran solo para vip de pulseras negras Si quería yo, ME PODRÍA HACER EL FAVOR de darme solo café americano y ni leche tenían solo con crema de sobres en polvo, Para mi check out me comentaron (kelly y Martín Recepción) que para mi salida solo podría tomar desayuno y que hasta hay acababa mis derechos de huesped aunque entregues a las 12pm la habitación y haya abiertos restaurantes desde las 11am en el waterpark, 11.30 am en el Lunch Ya no podría ni siquiera tomar un snack para antes de dejar la habitación
Sobre la llegada aunque arribamos temprano 10am, no nos dejaron quedarnos en el área hasta la entrega de brazaletes, El clima en la habitación no funcionó adecuadamente aunque hice tres reportes, nos quisieron cambiar de habitación a las 10. 30 de la noche y eso por quejarnos repetidamente ya que no podíamos descansar adecuadamente, SOLICITE APOYO PARA VESTIR EL SOFACAMA en recepción con armando y solo decían que ya irian pronto pero en ninguno de los dos días lo vistieron En el bar principal tardaban las bebidas siempre y si pedíamos tragos compuestos como Mojitos, Mimosas, Daiquiris de mangos o baileys Siempre decían que no tenían o que solo eran para vip de pulseras negras Aunque acababa yo de pedirle al (cantinero Jonnie) o (cantinero Rodolfo) del bar de la alberca principal vino otro huesped con dinero en mano y a él si les dieron ya que lo tenían guardado en el refri, En el bar del lobby solicite café expreso con baileys y me dijo el cantinero que eran solo para vip de pulseras negras Si quería yo, ME PODRÍA HACER EL FAVOR de darme solo café americano y ni leche tenían solo con crema de sobres en polvo, Para mi check out me comentaron (kelly y Martín Recepción) que para mi salida solo podría tomar desayuno y que hasta hay acababa mis derechos de huesped aunque entregues a las 12pm la habitación y haya abiertos restaurantes desde las 11am en el waterpark, 11.30 am en el Lunch Ya no podría ni siquiera tomar un snack para antes de dejar la habitación
10
Sokhna
9 mai 2025
·
A séjourné 2 nuits
Everyone is very welcoming
Everyone is very welcoming
4
john
24 avr. 2025
·
A séjourné 2 nuits
servicen i poolbaren kan vara den absolut sämsta i hela världen snåla vidrigt slö personal mvh John
servicen i poolbaren kan vara den absolut sämsta i hela världen snåla vidrigt slö personal mvh John
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé en dehors de la Zone Hôtelière, près du ferry pour Isla Mujeres, l'établissement est plus calme mais moins pratique, avec peu de commerces à proximité. Plusieurs personnes mentionnent les algues sur une petite plage et dans la marina adjacente, qui affectent la qualité de l'eau.
Avis de voyageur à ce sujet
8
marc
19 févr. 2024
·
A séjourné 8 nuits
Beach few steps outside door was great, the Food was decent id say 4 star, was fresh daily, the couple things that werent good, beds are very firm, walls are not insulated, you hear everything from people all around you, locks on doors are ok but not great, the worse part of this trip was no shuttle from airport or to airport, kinda stressful, the taxi dudes at airport charged us $120 usd to get to resort, ripoff and all the taxi dudes at airport are in on it so you will have difficult time finding cheaper, to airport from resort was $43.00 so that was reasonable, but we left resort at 330am so plan accordingly day or 2 before. Overall was good experience, water taxi and church walking distance was great, the resort has 2 good restaurants, both have good food, overall good time and place.
Beach few steps outside door was great, the Food was decent id say 4 star, was fresh daily, the couple things that werent good, beds are very firm, walls are not insulated, you hear everything from people all around you, locks on doors are ok but not great, the worse part of this trip was no shuttle from airport or to airport, kinda stressful, the taxi dudes at airport charged us $120 usd to get to resort, ripoff and all the taxi dudes at airport are in on it so you will have difficult time finding cheaper, to airport from resort was $43.00 so that was reasonable, but we left resort at 330am so plan accordingly day or 2 before. Overall was good experience, water taxi and church walking distance was great, the resort has 2 good restaurants, both have good food, overall good time and place.
8
christian dayanny
30 mars 2025
·
A séjourné 5 nuits
Hotel needs love , the beach is dirty, not because the hotel they do a really good cleaning every day , but the hotel have a port next to it , and the workers of the boats do not disposed the garbage the correct way. The hotel food is limited but excellent, the proteins are very tender never dry. The entertainment is really good too.
Hotel needs love , the beach is dirty, not because the hotel they do a really good cleaning every day , but the hotel have a port next to it , and the workers of the boats do not disposed the garbage the correct way. The hotel food is limited but excellent, the proteins are very tender never dry. The entertainment is really good too.
8
HOA
27 janv. 2024
·
A séjourné 4 nuits
quiet, safe, close to ferry
quiet, safe, close to ferry
8
SURRENDRA
23 déc. 2024
·
A séjourné 5 nuits
Good for family. Away from the busy downtown area yet close cab ride away.
Good for family. Away from the busy downtown area yet close cab ride away.
6
CYNTHIA
8 juil. 2025
·
A séjourné 6 nuits
The area around this resort stinks. Additionally, much seaweed in the water, but staff does rake it out regularly. Coverings on beds on the beach were dirty and not changed regularly. Room description inaccurate- reserved a suite, which stated it had a living room, but it was just a large bedroom with just a large bed and not even a chair. Sink drain partially stopped up and housekeeping didn't report it for 5 days. Tub drain had green mold coming up in it. Very limited food choices in the one buffet- same thing basically every day for lunch and dinner. Would not recommend this resort .
The area around this resort stinks. Additionally, much seaweed in the water, but staff does rake it out regularly. Coverings on beds on the beach were dirty and not changed regularly. Room description inaccurate- reserved a suite, which stated it had a living room, but it was just a large bedroom with just a large bed and not even a chair. Sink drain partially stopped up and housekeeping didn't report it for 5 days. Tub drain had green mold coming up in it. Very limited food choices in the one buffet- same thing basically every day for lunch and dinner. Would not recommend this resort .
2
zouhair
25 juil. 2025
·
A séjourné 6 nuits
Bad staf bad location
Bad staf bad location
10
Cecilia Andrea
25 juil. 2025
·
A séjourné 8 nuits
We stayed at All Ritmo from July 15 through July 23. We had an amazing experience. I asked for an upgrade when we checked in and was given one for a small increase in price. Our room was on the 4th floor overlooking the beautiful clear blue waters. The room was enormous, with a beautiful balcony, a large bedroom with two queens beds, a full kitchen, living room and bathroom and walk in closet. The staff was incredibly nice, courteous and helpful. We took advantage of everything they had to offer, the pool was clean, warm, three Jacuzzi tubs and the beach just five steps down. My kids loved the pool games and activities. The trivia games were fun and not to mention the amazing water park. What really drew me to this hotel was the location. It was not in the middle of the Cancun chaos and strip. We were only 15 minutes away, apart from the traffic and noise of the Cancun hotel strip. The restaurants were very accommodating. I had my daughter she is 12 years old and my son who's is 17 and the Ostras restaurant accommodated us at a 6pm reservation. Amazing seafood dinner, shrimp bisque soup overlooking the ocean. Our vacation was absolutely amazing. Thank you Bernardo, Dana, Kevin and the amazing staff. I would recommend All Ritmo 110%. Cecilia from West Islip, New York!!
We stayed at All Ritmo from July 15 through July 23. We had an amazing experience. I asked for an upgrade when we checked in and was given one for a small increase in price. Our room was on the 4th floor overlooking the beautiful clear blue waters. The room was enormous, with a beautiful balcony, a large bedroom with two queens beds, a full kitchen, living room and bathroom and walk in closet. The staff was incredibly nice, courteous and helpful. We took advantage of everything they had to offer, the pool was clean, warm, three Jacuzzi tubs and the beach just five steps down. My kids loved the pool games and activities. The trivia games were fun and not to mention the amazing water park. What really drew me to this hotel was the location. It was not in the middle of the Cancun chaos and strip. We were only 15 minutes away, apart from the traffic and noise of the Cancun hotel strip. The restaurants were very accommodating. I had my daughter she is 12 years old and my son who's is 17 and the Ostras restaurant accommodated us at a 6pm reservation. Amazing seafood dinner, shrimp bisque soup overlooking the ocean. Our vacation was absolutely amazing. Thank you Bernardo, Dana, Kevin and the amazing staff. I would recommend All Ritmo 110%. Cecilia from West Islip, New York!!
6
Sergey
16 janv. 2025
·
A séjourné 5 nuits
The property very old,clining staff not friendly.Not walkable.
The property very old,clining staff not friendly.Not walkable.
8
Lilian
18 déc. 2022
·
A séjourné 7 nuits
Muy buena relación calidad precio. Para ir con niños pequeños es un hotel que en una habitación con vista al mar te queda todo dentro del hotel muy cerca pues en general está lejos de la zona hotelera (sin Uber los taxis son super caros y pésimo servicio) El parque acuático divertido para los niños. La comida no es buenísima pero tampoco horrible como leí en algunos comentarios. La alberca fría por ser diciembre pero en el horario de máximo sol muy bien. El personal amable, nuestro cuarto siempre estuvo limpio. Muy cerca del ferry para ir a isla mujeres. Me gustó mucho lo cerca que del cuarto teníamos la playa.
Muy buena relación calidad precio. Para ir con niños pequeños es un hotel que en una habitación con vista al mar te queda todo dentro del hotel muy cerca pues en general está lejos de la zona hotelera (sin Uber los taxis son super caros y pésimo servicio) El parque acuático divertido para los niños. La comida no es buenísima pero tampoco horrible como leí en algunos comentarios. La alberca fría por ser diciembre pero en el horario de máximo sol muy bien. El personal amable, nuestro cuarto siempre estuvo limpio. Muy cerca del ferry para ir a isla mujeres. Me gustó mucho lo cerca que del cuarto teníamos la playa.
10
Angie
27 juin 2025
·
A séjourné 5 nuits
This was a very clean and welcoming place. We stayed next to a ferry station. The building itself is beautiful, but it could use some updates. Our room was cleaned early mornings throughout our stay. The food was okay. The service was excellent. The beach had seaweed, but the hotel was very good at keeping it clean. Everyday workers were there cleaning the beach and raking the sand. Tbe hotel has a waterpark and a kids club. They also had mini discos, movies, games and tons of things to do for little ones.
This was a very clean and welcoming place. We stayed next to a ferry station. The building itself is beautiful, but it could use some updates. Our room was cleaned early mornings throughout our stay. The food was okay. The service was excellent. The beach had seaweed, but the hotel was very good at keeping it clean. Everyday workers were there cleaning the beach and raking the sand. Tbe hotel has a waterpark and a kids club. They also had mini discos, movies, games and tons of things to do for little ones.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La restauration est largement décrite comme simple et répétitive, avec une variété et des options de collations limitées ; plusieurs personnes notent des boissons diluées ou de marques peu connues, ainsi que des frais supplémentaires ou des réservations difficiles à obtenir pour les dîners de spécialité. Quelques clients ont aimé le buffet ou le restaurant de fruits de mer Ostras, mais il faut s'attendre à ne pas être émerveillé.
Avis de voyageur à ce sujet
4
Emily
1 avr. 2024
·
A séjourné 4 nuits
This property has so much potential to be great. However, the food selection was not great. The buffet was limited, the snacks were repetitive, and you barely could make a special dinner reservation. It’s bad when you go to an all inclusive and have to Uber eats food because it was terrible. The room had a mini fridge but it was the first all inclusive without complementary drinks inside We did enjoy the waterpark for the kids and the pool/beach area was nice.
This property has so much potential to be great. However, the food selection was not great. The buffet was limited, the snacks were repetitive, and you barely could make a special dinner reservation. It’s bad when you go to an all inclusive and have to Uber eats food because it was terrible. The room had a mini fridge but it was the first all inclusive without complementary drinks inside We did enjoy the waterpark for the kids and the pool/beach area was nice.
4
SHIQI
28 avr. 2025
·
A séjourné 5 nuits
While many reviews have noted that this is an older resort, it's worth reiterating. One downside was the resort’s practice of rinsing and reusing single-use drink cups, which felt unhygienic. The food options were typical of a budget all-inclusive — fairly generic and uninspired. If you consider yourself a foodie, you’ll likely end up wanting to dine elsewhere, and unfortunately, the resort’s location makes eating out quite inconvenient. Overall, if you're seeking a true all-inclusive experience, I would recommend investing in a resort at least double the price. On the other hand, if your goal is to explore, stay active, and sample local cuisine, it would be better to skip the all-inclusive model altogether and book a regular hotel instead.
While many reviews have noted that this is an older resort, it's worth reiterating. One downside was the resort’s practice of rinsing and reusing single-use drink cups, which felt unhygienic. The food options were typical of a budget all-inclusive — fairly generic and uninspired. If you consider yourself a foodie, you’ll likely end up wanting to dine elsewhere, and unfortunately, the resort’s location makes eating out quite inconvenient. Overall, if you're seeking a true all-inclusive experience, I would recommend investing in a resort at least double the price. On the other hand, if your goal is to explore, stay active, and sample local cuisine, it would be better to skip the all-inclusive model altogether and book a regular hotel instead.
4
Almarosa
8 juin 2024
·
A séjourné 6 nuits
The same food is served everyday. There is only one major restaurant and it is a buffet. Tip the bartenders if you want attentive services. The activieties are fun and the staff are nice for the most part. We had an issue with one specific employee, he was very rude and watched us like a hawk.
The same food is served everyday. There is only one major restaurant and it is a buffet. Tip the bartenders if you want attentive services. The activieties are fun and the staff are nice for the most part. We had an issue with one specific employee, he was very rude and watched us like a hawk.
6
Esteban
14 mars 2024
·
A séjourné 4 nuits
Buffet need more variety, liquors are the rare cheapest not even economic know brands.
Buffet need more variety, liquors are the rare cheapest not even economic know brands.
4
Mikhail
13 janv. 2024
·
A séjourné 9 nuits
Location is great right on a beach, hotel stuff working hard and well. But !!! food is CATASTROFICO !!!! For 9 days, lunch and dinner were absolutely the same and with the exception of soup for lunch, dinner consists of shrimp, pasta ,rise, beans, vegetables and two types of hot food - meat and fish. Often there was not enough food for so many people, they was replaced it with yesterday's dry meat instead of what it should have been. dessert is absolutely the same for breakfast, lunch and dinner. alcohol is only the cheapest. the glasses were clean right there at the bar in soapy water and then rinsed under the tap. There are no drinks in the minibar in the room, only two bottles of water per day per room.
Location is great right on a beach, hotel stuff working hard and well. But !!! food is CATASTROFICO !!!! For 9 days, lunch and dinner were absolutely the same and with the exception of soup for lunch, dinner consists of shrimp, pasta ,rise, beans, vegetables and two types of hot food - meat and fish. Often there was not enough food for so many people, they was replaced it with yesterday's dry meat instead of what it should have been. dessert is absolutely the same for breakfast, lunch and dinner. alcohol is only the cheapest. the glasses were clean right there at the bar in soapy water and then rinsed under the tap. There are no drinks in the minibar in the room, only two bottles of water per day per room.
6
Tamara Ann
20 févr. 2025
·
A séjourné 9 nuits
The price of our vacation was very good!! But you get what you pay for!! Check in was quick. We had adjoining rooms with friends. There bathroom was smaller with tub. Ours had a nice walk in shower. Our safe was very very old and did not feel comfortable leaving valuables in it so we used theirs. Housekeeping was excellent!! The fridge is stocked with water only. Gift shop has lots of items! The “water park” is nice & clean and kids seemed to have fun. There are no chairs on the beach!! There is no wait staff at the pool area!! You need to pay 20$ extra per day to get top shelf liquor (Bacardi, absolute etc) This is the first resort where the bartenders do not remember your name or what you are drinking. Snack bar food was good. reservations are required at Osters and food was very good as was the every other night of Mexican or Italian. Buffet was not good lacking variety and taste. Activity staff are fun and friendly. Overall we had a good vacation! Will we return? No. Will we recommend? No! 🇲🇽🏝️☀️🍹
The price of our vacation was very good!! But you get what you pay for!! Check in was quick. We had adjoining rooms with friends. There bathroom was smaller with tub. Ours had a nice walk in shower. Our safe was very very old and did not feel comfortable leaving valuables in it so we used theirs. Housekeeping was excellent!! The fridge is stocked with water only. Gift shop has lots of items! The “water park” is nice & clean and kids seemed to have fun. There are no chairs on the beach!! There is no wait staff at the pool area!! You need to pay 20$ extra per day to get top shelf liquor (Bacardi, absolute etc) This is the first resort where the bartenders do not remember your name or what you are drinking. Snack bar food was good. reservations are required at Osters and food was very good as was the every other night of Mexican or Italian. Buffet was not good lacking variety and taste. Activity staff are fun and friendly. Overall we had a good vacation! Will we return? No. Will we recommend? No! 🇲🇽🏝️☀️🍹
8
Carmen
5 mars 2024
·
A séjourné 3 nuits
The food was good but the hours are so limited, and snacks so poor just hamburgers and hot dogs.
The food was good but the hours are so limited, and snacks so poor just hamburgers and hot dogs.
6
lourdes sotamba
12 janv. 2025
·
A séjourné 7 nuits
They have the same food everyday
They have the same food everyday
2
Jean Carlos
17 juin 2025
·
A séjourné 2 nuits
Food - very limited choices or never enough. Drinks - don't know how to make many drinks. May have to do with not enough varieties of alcohol Service attendant lack courtesy. If you don't understand money conversion, you will get swindled Room - very basic, dingy, cheap, felt unclean Event calendar - was never updated Reservations - never on time Overall - will not recommend. The worst all inclusive I ever stayed at
Food - very limited choices or never enough. Drinks - don't know how to make many drinks. May have to do with not enough varieties of alcohol Service attendant lack courtesy. If you don't understand money conversion, you will get swindled Room - very basic, dingy, cheap, felt unclean Event calendar - was never updated Reservations - never on time Overall - will not recommend. The worst all inclusive I ever stayed at
10
adam
5 mars 2024
·
A séjourné 6 nuits
Our stay at all ritmo was wonderful. Very friendly staff and bartenders. The buffet food was slightly different for each meal which we liked, everyone has options. The onsite seafood restaurant was incredible! The only low point for us was the Italian restaurant.. We left our meals and went back to the buffet instead! Extra shout-out to the bartender, Esteban - he makes a killer espresso martini and remembered our drink preferences for the whole stay. Tell him Adam and Kate say muchas gracias!
Our stay at all ritmo was wonderful. Very friendly staff and bartenders. The buffet food was slightly different for each meal which we liked, everyone has options. The onsite seafood restaurant was incredible! The only low point for us was the Italian restaurant.. We left our meals and went back to the buffet instead! Extra shout-out to the bartender, Esteban - he makes a killer espresso martini and remembered our drink preferences for the whole stay. Tell him Adam and Kate say muchas gracias!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Diana
28 août 2026
·
A séjourné 5 nuits
Passés une belle semaine à l'hôtel All Ritmo Cancun. À notre arrivée on nous propose un surclassement en chambre "vue mer", c'était notre meilleure décision. La chambre était spacieuse et propre. Nous avons eu un soucis avec notre voisin d'à côté (il faisait trop de bruit) et le staff nous a volontiers changé de chambre. Tout le personnel était adorable, aux petits soins avec les hôtes. La nourriture était bonne, certes ce n'est pas un 5* mais pas mal de variété tous les jours et pour tous les goûts . (Les soupes du jour étaient délicieuses) . Il y a des petites animations tout au long de la journée ce qui fait que c'est plus amusant. Merci pour tout . Au plaisir de vous revoir.
Passés une belle semaine à l'hôtel All Ritmo Cancun. À notre arrivée on nous propose un surclassement en chambre "vue mer", c'était notre meilleure décision. La chambre était spacieuse et propre. Nous avons eu un soucis avec notre voisin d'à côté (il faisait trop de bruit) et le staff nous a volontiers changé de chambre. Tout le personnel était adorable, aux petits soins avec les hôtes. La nourriture était bonne, certes ce n'est pas un 5* mais pas mal de variété tous les jours et pour tous les goûts . (Les soupes du jour étaient délicieuses) . Il y a des petites animations tout au long de la journée ce qui fait que c'est plus amusant. Merci pour tout . Au plaisir de vous revoir.
2
Maxime David Clerc
10 juin 2026
·
A séjourné 7 nuits
On m’as traiter comme un Chien moi et mon inviter il n’ont ps s dutout aider j’ai été retarder avec mes vols mes bagages ont été retenu a l’aéroport ils mon traiter comme un criminel je suis outrer par leur façon d’agir ils mon menacer s’appelle la police alors que j’ai été polie je me suis fais voler ma carte de crédit a leur hôtel et ils n’ont pas voulut m’accueillir ils mon jeter dehors et j’ai du dormir sur la plage je n’ai eu aucune considération de leur part ni aucune reconnaissance ni aucune empathie ni aide la nourriture étais dégoûtante et je n’ai jamais rien vu d’aussi dégoûtant de toute ma longue vie et expérience je veux porter plainte contre eux et je vais écrire un roman sur mon expérience ici ils m’ont accueilli le lendemain parce que là j’avais ma carte de crédit sur mon téléphone il as fallu que j’aille de l’argent cash pour régler le 50 dollars qu’il retais à payer je suis écœurer j’ai eu la pire honte et la pire expérience de toute ma vie j’ai été barman et serveur ailleur dans le monde et jamais jamais jamais je n’aurais traiter les client de cette manière cette honteux je veux être rembourser la plage étais remplie de Sargasse cela puait dans toute la chambre la nourriture étais horrible rien n’étais frais et il nous empêchais d’aller manger dans la chambre les sale de bain la télé et les commodité étais défectueuse et chez localisa la réservation de voiture personne ne m’as aider lorsque que mes valise ont été retenu de force a l’aéroport j’ai dû aller l
On m’as traiter comme un Chien moi et mon inviter il n’ont ps s dutout aider j’ai été retarder avec mes vols mes bagages ont été retenu a l’aéroport ils mon traiter comme un criminel je suis outrer par leur façon d’agir ils mon menacer s’appelle la police alors que j’ai été polie je me suis fais voler ma carte de crédit a leur hôtel et ils n’ont pas voulut m’accueillir ils mon jeter dehors et j’ai du dormir sur la plage je n’ai eu aucune considération de leur part ni aucune reconnaissance ni aucune empathie ni aide la nourriture étais dégoûtante et je n’ai jamais rien vu d’aussi dégoûtant de toute ma longue vie et expérience je veux porter plainte contre eux et je vais écrire un roman sur mon expérience ici ils m’ont accueilli le lendemain parce que là j’avais ma carte de crédit sur mon téléphone il as fallu que j’aille de l’argent cash pour régler le 50 dollars qu’il retais à payer je suis écœurer j’ai eu la pire honte et la pire expérience de toute ma vie j’ai été barman et serveur ailleur dans le monde et jamais jamais jamais je n’aurais traiter les client de cette manière cette honteux je veux être rembourser la plage étais remplie de Sargasse cela puait dans toute la chambre la nourriture étais horrible rien n’étais frais et il nous empêchais d’aller manger dans la chambre les sale de bain la télé et les commodité étais défectueuse et chez localisa la réservation de voiture personne ne m’as aider lorsque que mes valise ont été retenu de force a l’aéroport j’ai dû aller l
6
stephanie Marie-Lise
11 mars 2026
·
A séjourné 7 nuits
aune clé de safe et nous nous sommes fait volé de l'argent, l'acces à l'eau est en roche non idéal pour les enfants. l'ambiance et la nourriture étaient bonnes!
aune clé de safe et nous nous sommes fait volé de l'argent, l'acces à l'eau est en roche non idéal pour les enfants. l'ambiance et la nourriture étaient bonnes!
6
Hanna
22 juin 2025
·
A séjourné 13 nuits
Le personnel de l'hôtel est très sympathique. Si vous souhaitez vous détendre sur la plage, nous y étions en décembre et vous pouvez vous baigner sur le côté droit de l'hôtel, loin du parking à bateaux. En juin, toute la plage est recouverte d'algues et le personnel n'a pas le temps de les nettoyer…
Le personnel de l'hôtel est très sympathique. Si vous souhaitez vous détendre sur la plage, nous y étions en décembre et vous pouvez vous baigner sur le côté droit de l'hôtel, loin du parking à bateaux. En juin, toute la plage est recouverte d'algues et le personnel n'a pas le temps de les nettoyer…
6
Hanna
16 déc. 2024
·
A séjourné 13 nuits
La marina est à coté et l'eau pas toujous propre...
La marina est à coté et l'eau pas toujous propre...
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-31: 65.04489515266418USD
- 2026-11-01: 61.8323615737915USD
- 2026-11-02: 59.49327654876709USD
- 2026-11-03: 62.06847285881042USD
- 2026-11-04: 59.79182279052734USD
- 2026-11-05: 61.23515373897553USD
- 2026-11-06: 59.34962146320343USD
- 2026-11-07: 58.90973143405914USD
- 2026-11-08: 58.898969585418705USD
- 2026-11-09: 62.941366017532346USD
- 2026-11-10: 46.1345840051651USD
- 2026-11-11: 62.049999562454225USD
- 2026-11-12: 62.049999562454225USD
- 2026-11-13: 58.863091060256956USD
- 2026-11-14: 62.809997981071476USD
- 2026-11-15: 66.07519583473206USD
- 2026-11-16: 58.95091184654236USD
- 2026-11-17: 62.049999562454225USD
- 2026-11-18: 62.275964205741886USD
- 2026-11-19: 61.968305211639404USD
- 2026-11-20: 58.099999518013USD
- 2026-11-21: 66.14424853801728USD
- 2026-11-22: 66.16776311321259USD
- 2026-11-23: 66.14424853801728USD
- 2026-11-24: 65.99649207305909USD
- 2026-11-25: 62.049999562454225USD
- 2026-11-26: 62.31999849472046USD
- 2026-11-27: 65.89080465278626USD
- 2026-11-28: 62.49000067062378USD
- 2026-11-29: 65.89080465278626USD
- 2026-11-30: 63.09161748828888USD
- 2026-12-01: 65.89080465278626USD
- 2026-12-02: 61.65349016494751USD
- 2026-12-03: 65.89080465278626USD
- 2026-12-04: 61.7399993642807USD
- 2026-12-05: 66.14424853801728USD
- 2026-12-06: 66.10732757892609USD
- 2026-12-07: 66.07519583473206USD
- 2026-12-08: 62.376131852912906USD
- 2026-12-09: 66.14424853801728USD
- 2026-12-10: 62.5109433391571USD
- 2026-12-11: 66.14424853801728USD
- 2026-12-12: 66.14424853801728USD
- 2026-12-13: 60.8512731721878USD
- 2026-12-14: 67.67073068141937USD
- 2026-12-15: 65.97720277309418USD
- 2026-12-16: 62.539999048805235USD
- 2026-12-17: 65.00520149021149USD
- 2026-12-18: 59.939997937965394USD
- 2026-12-19: 64.91880336990357USD
- 2026-12-20: 62.134825487327575USD
- 2026-12-21: 83.58385630187988USD
- 2026-12-22: 83.58385630187988USD
- 2026-12-23: 82.94349426574708USD
- 2026-12-24: 276.50059268417357USD
- 2026-12-25: 305.76323401184084USD
- 2026-12-26: 343.4548081130981USD
- 2026-12-27: 360.90166591949463USD
- 2026-12-28: 360.90166591949463USD
- 2026-12-29: 440.3346870269775USD
- 2026-12-30: 360.55000681457517USD
- 2026-12-31: 360.55000681457517USD
Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Piscine accessible de 06 h 00 à 20 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Le prix total affiché pour les séjours du 25 décembre inclut le tarif spécial du repas obligatoire de Noël.
- Le prix total affiché pour les séjours du 1er janvier inclut le tarif spécial du repas obligatoire du Jour de l'An.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Une voiture est nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Centre d'affaires
Organisation d'excursions
Activités
Piscine
Courts de tennis
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Cyclisme
Karaoké
Billard
Pêche
Mini-golf
Aire de jeux
Piscine pour enfants
Piscine extérieure
Musique live
Bicycle Tour Information
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Water Park
Connexion Internet
Wi-fi gratuit
Services
Centre d'affaires
Organisation d'excursions
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Général
Restaurant
Chambres non-fumeurs
Massage
Salon de bronzage
Club pour enfants
Bar de la piscine
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Parking gratuit
Parking Onsite