Is parking available at the property?

Self parking is available on-site for a fee of JPY 1500 per day, which includes in/out privileges. Please note that parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 9:30 AM for a fee of approximately JPY 3630 for adults and JPY 1815 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge. Guests can arrange the transfer through the front desk.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details regarding specific room accessibility can be obtained by contacting the property directly.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Sapporo, just a 4-minute walk from Odori Park and 12 minutes by foot from Tanukikoji Shopping Street. It is also 0.7 miles from Hokkaido University and 15.8 miles from Jozankei Hot Spring.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of JPY 1100 per night. Advance request or confirmation is required for availability.

Grand Mercure Sapporo Odori Park Hotel

Average nightly price at Grand Mercure Sapporo Odori Park by month, last 12 months (USD)
Month	Average price
January	US$138
February	US$208
March	US$192
April	US$71
May	US$132
June	US$108
July	US$147
August	US$116
September	US$128
October	US$124
November	US$130
December	US$174

What guests think

At Grand Mercure Sapporo Odori Park, guests consistently praise spacious, quiet rooms, an excellent breakfast buffet, and a complimentary lounge with drinks and snacks, while also highlighting friendly, responsive service throughout their stay.

Several reviews note the building and room features feel dated, with occasional maintenance issues such as inconsistent air conditioning, weak water pressure, or odors. The location is quiet near Odori Park and subway access, but it’s farther from Sapporo Station and Susukino and nearby dining can be limited. Expect roomy comfort, standout breakfasts, and a calm base with useful perks like the lounge.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Complimentary guest lounge with afternoon and late night drinks/snacks is a highlight; the building feels old, and some note the lack of a gym, few on-site dining/bar options, and limited vending/microwave. Large on-site parking and an airport bus stop add convenience.

Related guest reviews

8

TAKAHIRO

15 Sept 2025

·

Stayed 2 nights

ホテルの地下大きな駐車場があり便利である。西11丁目の地下鉄の駅は、歩いて5分ぐらいでしょうか

10

Brian

1 Oct 2024

·

Stayed 4 nights

Very nice hotel, staff excellent, breakfast broad - both Japanese and western food & beverages. Esp liked custom eggs benedict station. Complimentary lounge in afternoon & evening for free beer, coffee, tea and light snacks. Room size (~265 ft2) good for medium sized Japanese hotel room. Convenient that New Chitose airport shuttle bus ($12 ea way per person) stops at this hotel. Safe in room large enough for computer, iPad and other things. But essentially on floor so required flashlight and laying on carpet to program first time. Room needed book shelf in corner to lay stuff. Small round table w only one chair. Square table prob more efficient. Bath fine. Good shower & tub room. Bidet nice. Hotel very convenient to Odori Park. Autumn Fest on during our stay, so we ate lunch there every day. About 10 blocks of booths highlighting different food & beverage from many cities in Hokaido Prefecture. Convenient to bus, train, taxis but great walking in all 4 directions from hotel.

8

Diane

7 Feb 2025

·

Stayed 6 nights

Offered different cultural activities. Need more drink and food in hotel for lunch and dinner. Very inconvenient trying to find a place when its snowing. And finding a place to do laundry or hotel Laudery service.

8

??

16 Jun 2025

·

Stayed 1 night

ラウンジの雰囲気がとても心地よい。そこで飲むサッポロクラッシック生ピールがいいね！

8

Tatsuya

14 Aug 2024

·

Stayed 1 night

ラウンジで無料でビールやワインなどがいただけてよかったです。

8

JONG HA

18 Aug 2024

·

Stayed 3 nights

숙식은 훌륭했습니다. 특히 조식부페(0700~1000)와 이브닝라운지(1500~1900), 해피아워(2100~2300)무료제공이 너무훌륭한 장점이었어요. 조식 부페 외 이용은 못했지만요. 숙소의 위치는 스스키노, 오도리역 중앙에서 도보로 15분정도 떨어져있어요. 그리고 헬스장이 없어 아쉬웠어요. 다만 오도리공원 초입과 지하철역등이 가깝다는 장점이 있습니다. *호텔스닷컴 어플이 마음에 안듭니다. 사진 추가가 안되네요. 너무자주 오류가 나요.

8

Sora

31 Aug 2023

·

Stayed 1 night

There is airport express stop ourside the hotel.

10

Lam Hong

31 Dec 2024

·

Stayed 5 nights

Free lounge 3-7pm, 9-11pm,

4

Tomokazu

16 Aug 2024

·

Stayed 4 nights

以前のロイトン時代に宿泊したことがあったのである程度立地の不便さはわかっていたが、ブランドが変わっても改善することなく、館内に自販機や売店、レンジが無く、周辺もコンビニ１軒のみというのは、子連れの身としては不便だった。また、連泊だったが、使ったマグカップや飲み終わったペットボトルは連日回収（交換）されず、、ビジネスホテルでもないので、最低限の清掃は徹底してほしい。

6

SATOSHI

1 Jul 2025

·

Stayed 2 nights

かつてのロイトン札幌時代の方がサービスも食事もよかったと思います。レストランがなくなっていて、わざわざまた外出して食べに行かなければならなかったので残念でした。

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are generally clean despite the hotel’s age, with many noting tidy housekeeping. However, recurring remarks cite odors or smoke smells, moldy shower curtains, weak toilet drainage, and occasional missed or minimal (eco) room cleaning.

Related guest reviews

10

ATSUKO

16 Nov 2025

·

Stayed 2 nights

チェックインアウトがスムーズにおこなわれ、室内は古いながらも清潔感がありました。

8

Risa

29 Jan 2025

·

Stayed 1 night

駅から離れてるのもあり、とても静かです。お部屋も広く荷物も広げるのに問題なし。ラウンジが使えるのでそこでものんびりできました！お部屋自体は満足ですが、お風呂のシャワーカーテンがカビが凄くてくっついてました。触れないように入らなきゃいけなかったので、そこはその都度確認して交換してほしいです。

10

Vunsin

15 Jul 2025

·

Stayed 11 nights

The room was clean and spacious and the beds were comfortable. For the most part, we don't hear any noises from the hallway or other rooms. The decor and bathroom fixtures were pretty oudated though. While not located very close (within 10-minute walk) to major attractions, there is a Family Mart across the street from the hotel and a subway station about two blocks away.

8

hironi

15 Apr 2023

·

Stayed 1 night

文句なしといいたいところですが洗面所の排水口の臭いのは殘念でした、バスカーテンも黒カビで清潔感無し。接待、朝食は完璧でした。

6

KIMIO

16 Aug 2025

·

Stayed 3 nights

とても清潔に保たれているので、施設が古いのは仕方がなく我慢できる。ラウンジで飲めるのは最高にありがたい！ただし、風呂のシャワーヘッドが壊れていたり、水圧が弱いのは治してほしい。最悪なのはトイレ。流れが悪くとても苦労した。いくら家族とは言え嫌な気分になった。

8

Mai

16 Aug 2025

·

Stayed 3 nights

チェックイン前だったが、荷物を預けられるロッカーがあり、大変便利だった。施設内も美観が整っており、心地よさを感じることができた。室内はオートロック、アメニティは人数分のみ、1日ひとつといったくらいで必要最低限の量であった。シャンプー、トリートメント、ボディウォッシュ、ハンドソープは備えられているが、化粧水やヘアクリップ、シャワーキャップなどはない。ルームウェアは上のみで膝下まで隠れる丈だか、ズボンはないので少し肌寒かった。冷房の効きは良く、温度調整可能。禁煙の部屋を選んだはずなのに入った瞬間若干のタバコ臭さを感じた。部屋の清掃はエコを重視しているため要望しない限り行わないので注意が必要。清掃に関しては清潔感を感じる徹底ぶりが伺えた。部屋自体に年季を感じるのでバスルームなどは若干清潔感に欠けた。トイレの水圧は弱いがしっかりと流れるので然程不満はなかった。

10

Rie

11 Nov 2024

·

Stayed 1 night

冷蔵庫の中に髪の毛が入っていたのは気になりましたが、それ以外はとても良いお部屋でした。窓からの朝焼けも素敵でした。

8

Tetsushi

30 Mar 2023

·

Stayed 4 nights

子連れでも安心して過ごせるいいホテルでした。スタッフの対応もよく、快適に過ごすことができました。気になったのは布団に血のようなものがついていたりしたところです

8

eri

15 Aug 2025

·

Stayed 1 night

部屋がタバコ臭い。ドライヤーが音がうるさすぎて耳が痛くなった。しかも乾かない。子供も起きてしまうのでその旨フロントに伝えたが替えは無いとの事。その他は良かったと思います。

10

rena

27 Jul 2025

·

Stayed 1 night

部屋が広くて清潔でした

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Rooms

Many guests found rooms very spacious, quiet, and with pleasant views, though decor and fixtures feel dated and TVs can be small. Several reports mention stuffy air or inconsistent A/C and climate control.

Related guest reviews

10

Hiromitsu

8 Nov 2025

·

Stayed 2 nights

部屋も広くて綺麗だった。ウエルカムドリンクサービスも良い

10

Vunsin

15 Jul 2025

·

Stayed 11 nights

The room was clean and spacious and the beds were comfortable. For the most part, we don't hear any noises from the hallway or other rooms. The decor and bathroom fixtures were pretty oudated though. While not located very close (within 10-minute walk) to major attractions, there is a Family Mart across the street from the hotel and a subway station about two blocks away.

8

Momoko

15 Dec 2025

·

Stayed 1 night

客室は水回りも含めて広くて、ゆったりとしていました。

8

のりまさ

28 Aug 2023

·

Stayed 1 night

夏の暑い日の宿泊だった為、エアコンガンガンでかけても除湿機能が無いため汗が止まりませんでした。夏以外はおすすめです。

6

Nicola

21 Nov 2024

·

Stayed 1 night

I was slightly disappointed in the rooms of the hotel. I was travelling for business and both myself and my colleague found the rooms smelly and stuffy. The beds were very comfortable though. Overall they were clean enough but the facilities were old. I had a very hard time turning on and off the bathroom sink. The main areas like the lobby and dining areas are spacious and clean and very modern. But overall was a bit disappointed in the rooms themselves.

8

Ryoko

21 Feb 2025

·

Stayed 1 night

朝日が昇るのが見える、眺めのいいお部屋でした。ゆったりしていて、清潔感があり快適。また利用したいです。

10

Ashley

1 Sept 2025

·

Stayed 2 nights

A very nice hotel with modern, clean rooms with comfortable beds, an amazing view (we were on 17th floor), and a great breakfast buffet. The hotel was a quick taxi from the train station and one can easily walk to the botanical gardens and Odori Park as well as to the subway & streetcar. This was the best hotel we stayed during our 18-day trip through Tokyo-Tohoku-Hokkaido.

8

Tian Shu

8 Dec 2024

·

Stayed 2 nights

The only thing I don't like is TV is too small and not many channels to choose.

6

Jacob

25 Jan 2024

·

Stayed 4 nights

The room kinda sucked. Was very stuffy, no AC. Very old furniture. No fan in the bathroom

8

Annick

25 Nov 2023

·

Stayed 2 nights

definitely an older hotel. the hotel itself was HUGE with many entrances, kind of confusing on where the reception is as there weren’t any signs. staff know english so very easy check in/out. the room is also old. LARGE, compared to the usual rooms in japan. more western for sure. old outlets, lamps, buttons everything else but they do work. when you first come in it is stuffy but make sure to put the ac on! hint of a dusty smell but it doesn’t really bother you. nice view of the city (well if you’re on the right side in my case). you’d notice some stains, very faint. not in the hot spots in the city but close enough if you don’t mind a walk! very decent if you’d just want the basics!

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Service

Staff are often described as friendly, helpful, and quick to resolve issues, with smooth check-in common. A few guests experienced inconsistent front-desk responses, delayed assistance, or miscommunication (e.g., late checkout keys and airport taxi arrangements).

Related guest reviews

4

Yoshinari

27 Oct 2023

·

Stayed 1 night

部屋に入ると少し肌寒く室温を上げても冷たい風しか出なく直しても直らず部屋を変えてもらいました。長距離の運転で疲れていたので休もうと思っていましたが休めず会議があったのでそのまま出席することになりました。チェックアウトの時は何の謝罪もなく「料金はかかりません。」しか言われませんでした。今後このホテルに泊まることはないでしょう。

10

Tak Shing

30 Nov 2024

·

Stayed 4 nights

10/10 would recommend. Very friendly and helpful staff. Bathroom was fully equipped and hot water was easily available

10

Etsuko

13 Mar 2023

·

Stayed 1 night

スタッフ方が皆さん親切でいつも笑顔で対応していただき細やかな気遣いも本当に感動しました。とても気持ちよく久しぶりの旅行を楽しめました。流石です。お部屋は広々としていて明るく清潔。アメニティは部屋ではなくフロントで必要な物を頂くシステムでDHLの物でした。一つ残念だったのは、部屋が暑くエアコンの設定を18度まで下げましたが、何故か汗が汗が… 朝食ビュッフェは大満足です。海鮮が充実。海鮮やお肉グリルしサーブしてくれます。ほっけ\u3000えび\u3000お肉。やはり海鮮丼が大人気でした。蟹、イクラ\u3000サーモン\u3000イカ\u3000タコ\u3000甘エビ\u3000貝\u3000マグロと大まんぞくでした。スープカレーもありました。北海道牛乳\u3000ヨーグルトと食べきれないほどの種類がありました。地下鉄の駅がすぐ近くにありますが、すすきのや札幌の繁華街に徒歩でと言う方は少しはなれているかも。スタッフの方の笑顔と心遣いが素敵なホテルでした。

2

FUMINA

24 Oct 2025

·

Stayed 1 night

フロントの代表？の女の対応最悪。

8

Seijiro

22 Oct 2025

·

Stayed 1 night

Its decent hotel but nothing special. I asked late check out but i ended up had to talk to 3 different front desk staff about it and they said its fine but my room key didnt work after 12:00 which was annoying.

10

Melinda Chooi Yong

15 Apr 2023

·

Stayed 2 nights

The service of ALL the staff were awesome! excellent service and attention to details. Thank you for the non-slip mat in the bathtub for my mom.

8

Nyet Shen

7 Jan 2024

·

Stayed 3 nights

Hotel is quite old, and lamp in the room washroom was flickering during the second day of stay. In addition, hotel staff was not able to make arrangement for the airport taxi in the next early morning (4am) with 24 hours ahead of schedule as being confirmed earlier, and never informed us earlier so that we can think of any other ways, leaving anxiety in us. Luckily, there was a taxi managed to be called to pick us up 3 hours before our departure. Please do not simply give a rest-assurance to get a confirmed taxi when it is not possible, this may cause confusion and anxiety.

6

Mayuko

29 Mar 2023

·

Stayed 2 nights

シャワーの不具合があったものの、翌日には直してもらえました。対応はとても丁寧で親切でした。

10

PENNY

7 Sept 2024

·

Stayed 9 nights

Really friendly and accommodating staff. Good points were the lounge area with complimentary beverages and location is fantastic. I didn’t use the breakfast facilities so can’t comment but others said there was a great range but probably not value for money, Negatives were lack of ironing facilities and the room, while non smoking, still smelt of stale cigarettes. The shower over the bath was a little annoying. In need of a refurbishment but I’d happily book again.

8

TOMOE

3 Mar 2025

·

Stayed 1 night

受付でまず上品なマダムが対応してくださり、ホテルの個室もとても清潔にされていました。　朝食のビュッフェでは、バラエティ豊かなメニューが並んでいて、どれを食べようか迷うほど…ドーナツのディスプレイのされ方、目の前でシェフが作ってる姿が見ながら、お皿に盛りつけできて、楽しいと思う。　「すすきの」や札幌駅から少し離れているので、夜は静かな場所でゆっくりしたい方には、ピッタリだと思う。

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AI-generated summary based on recent guest reviews

Location

Quiet area near Odori Park with a subway stop within walking distance and an airport limousine bus stop at the hotel. It’s a longer walk to Sapporo Station and Susukino, and nearby dining choices can be limited.

Related guest reviews

10

KOKI

11 Sept 2025

·

Stayed 3 nights

素敵なホテルです。朝ごはんのビュフェは楽しい(値段も高くなりましたが💦)です。ただ交通は少し不便で、周りもレストランなど少ない印象です。

8

NAGAHIRO

31 Oct 2025

·

Stayed 4 nights

客室は広く清潔でした、ホテルからの移動も地下鉄、バス、市電とどれを使うのも近く便利です。

8

TAKAHIRO

15 Sept 2025

·

Stayed 2 nights

ホテルの地下大きな駐車場があり便利である。西11丁目の地下鉄の駅は、歩いて5分ぐらいでしょうか

8

Shinji

18 Aug 2025

·

Stayed 2 nights

駐車場が広くて良いが、繁華街からは少し遠かった。

10

HISAMI

7 Feb 2023

·

Stayed 2 nights

雪まつりに泊まりました。大通り公園に近くて便利だった

10

Ashley

1 Sept 2025

·

Stayed 2 nights

A very nice hotel with modern, clean rooms with comfortable beds, an amazing view (we were on 17th floor), and a great breakfast buffet. The hotel was a quick taxi from the train station and one can easily walk to the botanical gardens and Odori Park as well as to the subway & streetcar. This was the best hotel we stayed during our 18-day trip through Tokyo-Tohoku-Hokkaido.

10

CHIALUNG

7 Mar 2025

·

Stayed 4 nights

10 mins to the subway, recommended.

10

Arturo

11 Jul 2025

·

Stayed 7 nights

Very quiet and safe area to walk around at night. Odori Park a block away along with many combini's for necessities.

10

ANH

17 Feb 2023

·

Stayed 3 nights

Nice and classy, clean, view was great for my stay well as very spacious. Airport Limousine bus to and from station is right outside hotel.

10

KYUNGLIM

29 Dec 2022

·

Stayed 3 nights

오래된 호텔이지만 깔끔하고 이취도 없고 정말 잘 관리된 호텔이었습니다. 일본 호텔에서 이 정도 사이즈 흔치 않아요. 엄청 넓어요. 보통 비즈니스 호텔에 2~3배는 나갈껍니다. 복도에서 큰 소리로 외치면 들리 정도라서 꽤 조용한 편이었고.. 옆방 소음도 안 들렸어요. 사흘 중 딱 한번 밤에 옆 방 화장실 물 내려가는 소리 정도 들렸네요. 직원들도 굉장히 친절하고 도움 주시려고 하셨는데, 다만 한국어 되는 직원은 없으니 영어나 일본어로 의사소통이 필요해요. 청소 시 미교체 원하는 항목을 선택하는 것도 좋았어요. 어짜피 안 갈아도 되는 시트 같은거 그냥 이틀 정도는 쓰니까요. 조식은 신청 안해서 안먹어서 모르겠는데 다른 사람 평에 의하면 좋다고 하네요. 이 호텔의 단점이라면 정말.. 시내가 매우 멀어서 삿포로 역까지 도보 최소 15~20분은 걸어야 한다는거네요. 삿포로 역에서 호텔까지 택시타면 얼마더라 820? 830?엔인가? 나옵니다. 참고하십쇼. 스즈키노까지 삿포로 시영 전철이나 지하철 타고 나가야 하는게 힘들어요. 정말 어딜 나가도 공평하게 20분 거리권입니다. 걷는거 좋아!라고 하기엔 겨울엔 눈 때문에 인도 걷는것도 일이라 힘들고 오래걸리네요ㅠㅠ

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AI-generated summary based on recent guest reviews

Dining

The breakfast buffet is widely praised for variety and quality, while the complimentary lounge (afternoon and night) with drinks and snacks is a frequent favorite. Some note the buffet is pricey and that on-site options for lunch/dinner or a bar are limited.

Related guest reviews

4

Grégory

13 Aug 2023

·

Stayed 2 nights

Breakfast was not fresh. The room smelled bad

10

Katsushi

6 Jan 2025

·

Stayed 2 nights

とても良かったです。朝ご飯は少しお高めですが、めちゃ美味しかったです。

8

Nobutaka

17 May 2025

·

Stayed 1 night

朝食が美味しく種類も豊富だった。

10

Brian

1 Oct 2024

·

Stayed 4 nights

Very nice hotel, staff excellent, breakfast broad - both Japanese and western food & beverages. Esp liked custom eggs benedict station. Complimentary lounge in afternoon & evening for free beer, coffee, tea and light snacks. Room size (~265 ft2) good for medium sized Japanese hotel room. Convenient that New Chitose airport shuttle bus ($12 ea way per person) stops at this hotel. Safe in room large enough for computer, iPad and other things. But essentially on floor so required flashlight and laying on carpet to program first time. Room needed book shelf in corner to lay stuff. Small round table w only one chair. Square table prob more efficient. Bath fine. Good shower & tub room. Bidet nice. Hotel very convenient to Odori Park. Autumn Fest on during our stay, so we ate lunch there every day. About 10 blocks of booths highlighting different food & beverage from many cities in Hokaido Prefecture. Convenient to bus, train, taxis but great walking in all 4 directions from hotel.

10

Ricky

29 Sept 2025

·

Stayed 1 night

Good location, great breakfast, and loved the happy hour

10

VAN LOI

29 Jul 2025

·

Stayed 3 nights

Excellent breakfast!

10

Masayo

18 Dec 2024

·

Stayed 1 night

ラウンジサービスが良かったです。朝食もバラエティ豊かでした。

10

Ludovico

16 Dec 2025

·

Stayed 3 nights

Das Zimmer war immer sauber und aufgeräumt als wir zurück kamen. Das Frühstücksbuffet ist das mit Abstand beste Frühstücksbuffet, was ich bis jetzt in einem Hotel angetroffen habe. Wenn der Kaffee noch ein Upgrade bekommt, dann wäre es pure Perfektion. Der Kaffee ist wie so oft in Hotels eher „fraglich“ was den Geschmack angeht.

6

SATOSHI

1 Jul 2025

·

Stayed 2 nights

かつてのロイトン札幌時代の方がサービスも食事もよかったと思います。レストランがなくなっていて、わざわざまた外出して食べに行かなければならなかったので残念でした。

10

Saya

3 Sept 2025

·

Stayed 4 nights

朝食が豪華で毎日楽しめた。カフェタイムとバータイムもフリーでドリンク、アルコール、おつまみが楽しめ、子連れの私にはとても助かりました。トラブルにも早急に対処して頂き助かりました。また是非利用したいです。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $91	19 $76	20 $87	21 $92	22 $76	23 $110	24 $140
25 $65	26 $64	27 $67	28 $66	29 $216	30 $237	31 $272

Su	Mo	Tu	We	Th	Fr	Sa
1 $167	2 $63	3 $62	4 $63	5 $303	6 $74	7 $119
8 $57	9 $58	10 $65	11 $347	12	13 $149	14 $126
15 $53	16	17 $53	18 $67	19 $67	20 $72	21 $135
22 $107	23 $53	24 $53	25 $53	26 $58	27 $119	28 $118
29 $53	30 $53

Grand Mercure Sapporo Odori Park

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Classic Triple Room, 2 Twin Beds, 1 Sofa Bed

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Superior Twin Mountain View Room

Superior Queen

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