Holiday Inn Express Hotel & Suites London by IHG

The staff is extremely friendly, welcoming and helpful. Lots of options for breakfast & I appreciate that they also have snacks that can be purchased.

Under construction and very noisy starting morning hours.

The staff was very welcoming & friendly. It was disappointing to find that the jacuzzi jets in the tub didn't work. Also, after bathing, I was barefoot in the bathroom for a few minutes and when I sat down to put my socks on, the bottom of my feet were dirty. :( That also gave me some concern wondering how well the tub and the rest of the bathroom had been cleaned.

Room was not as clean as I would expect at a Holiday Inn Express. The towel were dingy looking. The breakfast was really disappointing

When the property is being remodeled, it should be stated as such. Very dusty everywhere. Breakfast was never filled up. Although new coffee makers were great. Felt like a low rate hotel - very cheap. Definitely not like other holiday inns I’ve stayed at.