Name: Holiday Inn Express Hotel & Suites London by IHG
Address: 506 Minton Drive, London, Kentucky, United States of America, London, Kentucky, US
Price range: $90–$188 per night
Rating: 7.68

What guests think

At Holiday Inn Express Hotel & Suites London by IHG, travelers frequently praise friendly front-desk staff, generally clean rooms with comfortable beds and quiet nights, spacious layouts, and smooth check-ins.

Breakfast is widely described as good, though a few guests noted lukewarm hot items or a smaller selection. Several reviews report dated areas and maintenance problems, including weak or noisy air conditioning, loose bathroom tiles, worn carpets, and minor in-room defects. Access off I-75 and proximity to restaurants are positives, while road construction or a confusing entrance occasionally made arrival harder. A practical choice for a highway stop if you prioritize convenience over newer finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is limited; one guest encountered a blocked parking lot during paving and another noted a hot elevator, with little else reported.

Related guest reviews

2

Wakita

Aug 31, 2024

·

Stayed 1 night

There was no water to flush the toilets ac was not working properly and light fixtures was hanging on my wires in bathroom.all I was offered was sorry for the inconvenience

2

Jessica

Aug 3, 2023

·

The air conditioning in this hotel leaves something to be desired. The hot and stuffy elevator should have been my first clue. The temperature in my room was tropical and that’s not something you hope for or expect when visiting Kentucky.

2

Ben

Feb 4, 2023

·

Stayed 1 night

Stayed here for 165 a night. I travel regularly and this hotel was extremely dated. Bathroom tiles were loose and cracked. Wall unit randomly turned on and off through the night so the temp varied tremendously. No outdoor trash cans. Probably not a 50/night hotel much less 165

2

Judi

Jul 25, 2023

·

Stayed 1 night

They had the whole parking lot blocked off for paving. Had to park at the restaurant across the street, haul my luggage down a street to get to the hotel. I complained, and ended up in the room above the air conditioners, every 5 minutes it's like a plane is taking off. Beds are really good but they'll never get my money again.

6

David

Oct 29, 2022

·

Stayed 1 night

Plugs on nightstand did not work. Needed a plug for sleep apnea machine. Found one on adjacent wall and it was totally smashed in. FIRE DANGER. Informed management, no reaction. Alarm clock was not working. I looked under wall mounted nightstand and everything, including lights, was plugged into a standard 14 gage extension cord. Legal? I unplugged the line leading to the plugs that didn't work and plugged inthe clock and programmed it.

10

Kimberly

Jun 26, 2025

·

Stayed 1 night

It was right off I-75 and it was right across from many restaurants nice choice and the hotel was clean and secure.

8

John

Nov 21, 2023

·

Stayed 1 night

Close off I75 but no road noise. The property appears to be an older property and needs updating to match newer Holiday Inn Express properties. Breakfast items limited when compared to other HIX properties. Room A/C was noisy, had to turn off to limit fan noise.

8

Jeffrey

Apr 20, 2025

·

Stayed 1 night

Great place. A little hard to navigate around the area due to road construction

8

Nicole

May 13, 2025

·

Stayed 1 night

Not enough staff. Guy at desk was swamped but being patient and kind. The enterance was sort of wonky but it was dusk. I have no complaints.

6

Mark A

Mar 14, 2024

·

Stayed 1 night

Conveniently located off the interstate. Rooms need upgrading. Paint peeling off the ceiling, water damage in the ceiling, towels were clean but old/scratchy. I expect more from HIE.

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Cleanliness

Many guests found rooms clean or freshly maintained, but several reported issues such as dirty or stained carpets, hairs in bathrooms, and sticky floors.

Related guest reviews

10

Susan

Jun 4, 2023

·

Stayed 1 night

Very clean, and was nice seeing Dove products provided for shower and hand soad and lotion.

4

Michele

Jul 26, 2024

·

Stayed 1 night

The room wasn’t clean. The carpet was filthy. I was afraid to take my shoes off.

10

Carla

Jul 24, 2025

·

Stayed 1 night

We always stay here as a stop over between Florida and Ohio. Great service and very clean with reasonable rates.

8

Mark

Aug 11, 2025

·

Stayed 1 night

Very nice. Clean rooms

10

William

Dec 31, 2022

·

Stayed 1 night

Overall clean, walls appeared to be freshly painted. Entry & bathroom floors sticky.

10

Treva

Aug 5, 2025

·

Stayed 1 night

Our room smelled wonderfully. The staff was friendly and helpful. We enjoyed the breakfast as well.

6

Fred

Sep 29, 2023

·

Stayed 1 night

This hotel needs upgraded. It has stained, trashed carpet and rusty hinges on the doors. Not as clean as it should be as hairs all over bathroom floor.

6

Greg

Apr 22, 2024

·

Stayed 1 night

Room was dirty

10

Joseph

Nov 29, 2025

·

Stayed 1 night

Staff was very courteous. The room was clean and the property was quiet

6

Elizabeth

Jun 9, 2024

·

Stayed 1 night

The bathroom was really bad. We wore our shoes in the shower. The tiles in the bathroom were loose. So, it made this horrible noise every time you went in the bathroom. The carpets were stained and wet. The front desk guy was nice. That was about it.

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AI-generated summary based on recent guest reviews

Rooms

Rooms offer comfortable beds, some quiet stays, and occasional spacious layouts, yet multiple reviews cite dated decor and maintenance problems like weak or noisy A C, loose bathroom tiles, worn carpets, and subpar lighting or layout.

Related guest reviews

8

Shirley R

May 24, 2024

·

Stayed 1 night

Good beds and pillows; just didn't sleep well after a Mexican supper meal.

2

Ben

Feb 4, 2023

·

Stayed 1 night

Stayed here for 165 a night. I travel regularly and this hotel was extremely dated. Bathroom tiles were loose and cracked. Wall unit randomly turned on and off through the night so the temp varied tremendously. No outdoor trash cans. Probably not a 50/night hotel much less 165

10

Deb

Dec 2, 2022

·

Stayed 1 night

Location was great! Room needs to be updated, especially the bathroom.

10

paul

Dec 1, 2025

·

Stayed 1 night

Room was spacious and the staff was great.

8

John

Nov 21, 2023

·

Stayed 1 night

Close off I75 but no road noise. The property appears to be an older property and needs updating to match newer Holiday Inn Express properties. Breakfast items limited when compared to other HIX properties. Room A/C was noisy, had to turn off to limit fan noise.

10

Pieter

Dec 31, 2023

·

Stayed 1 night

Close to restaurants. Friendly staff, and quiet rooms.

6

Timothy

Mar 10, 2025

·

Stayed 1 night

Breakfast was not hot. (Eggs and sausage) Room was comfortable.

6

Mark A

Mar 14, 2024

·

Stayed 1 night

Conveniently located off the interstate. Rooms need upgrading. Paint peeling off the ceiling, water damage in the ceiling, towels were clean but old/scratchy. I expect more from HIE.

6

Moe

Jan 30, 2025

·

Stayed 2 nights

Needs some renovations

6

john

Jun 8, 2024

·

Stayed 1 night

Air conditioning unit in the room never cooled down. Door did not close to block light from coming through. The room was dark and and the furniture was not arranged efficiently

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and accommodating with efficient check-ins, though a few guests experienced curt interactions, understaffing, or inadequate responses to issues.

Related guest reviews

10

Carla

Jul 24, 2025

·

Stayed 1 night

We always stay here as a stop over between Florida and Ohio. Great service and very clean with reasonable rates.

2

Wakita

Aug 31, 2024

·

Stayed 1 night

There was no water to flush the toilets ac was not working properly and light fixtures was hanging on my wires in bathroom.all I was offered was sorry for the inconvenience

10

Hazetta

Nov 23, 2025

·

Stayed 1 night

Kimberly the front desk check in staff member provided amazing customer service to me and mother. She even checked to see if we had room next to one another. She provided answer all the questions before we asked. If we ever pass through we are definitely staying again.

8

Patrick

Aug 28, 2024

·

Stayed 1 night

Nice stay, helpful stuff

10

paul

Dec 1, 2025

·

Stayed 1 night

Room was spacious and the staff was great.

10

Jennifer

Jul 26, 2024

·

Stayed 1 night

Great staff who welcomed us! Room was exceptionally clean. Beds were great and breakfast was excellent. StarBucks within walking distance and lots of other dining.

6

Dirk

Apr 9, 2024

·

Stayed 1 night

Staff were curt, both at check in and when seeking assistance with the TV and the lack of a accurate TV channel guide. Clean property, nice breakfast but overall experience was less than satisfactory.

10

Joseph

Nov 29, 2025

·

Stayed 1 night

Staff was very courteous. The room was clean and the property was quiet

8

Nicole

May 13, 2025

·

Stayed 1 night

Not enough staff. Guy at desk was swamped but being patient and kind. The enterance was sort of wonky but it was dusk. I have no complaints.

10

Glenna

May 4, 2025

·

Stayed 2 nights

Super friendly front desk staff! Easy checking, super helpful, quick, and exactly what we needed. Young woman went above and beyond.

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Location

Convenient location just off I-75 and near many restaurants, with several noting minimal road noise; a few found access tricky due to road construction or a confusing entrance.

Related guest reviews

10

Dawn

Apr 16, 2025

·

Stayed 1 night

Good location. Clean.

10

William

May 7, 2025

·

Stayed 1 night

Close to the highway & restaurants.

10

Deb

Dec 2, 2022

·

Stayed 1 night

Location was great! Room needs to be updated, especially the bathroom.

8

Jeanne

Apr 7, 2024

·

Stayed 1 night

Pricey but convenient

10

Kimberly

Jun 26, 2025

·

Stayed 1 night

It was right off I-75 and it was right across from many restaurants nice choice and the hotel was clean and secure.

8

John

Nov 21, 2023

·

Stayed 1 night

Close off I75 but no road noise. The property appears to be an older property and needs updating to match newer Holiday Inn Express properties. Breakfast items limited when compared to other HIX properties. Room A/C was noisy, had to turn off to limit fan noise.

10

Pieter

Dec 31, 2023

·

Stayed 1 night

Close to restaurants. Friendly staff, and quiet rooms.

8

Jeffrey

Apr 20, 2025

·

Stayed 1 night

Great place. A little hard to navigate around the area due to road construction

8

Nicole

May 13, 2025

·

Stayed 1 night

Not enough staff. Guy at desk was swamped but being patient and kind. The enterance was sort of wonky but it was dusk. I have no complaints.

6

Mark A

Mar 14, 2024

·

Stayed 1 night

Conveniently located off the interstate. Rooms need upgrading. Paint peeling off the ceiling, water damage in the ceiling, towels were clean but old/scratchy. I expect more from HIE.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good and satisfying, though some guests mentioned lukewarm hot items or a more limited selection.

Related guest reviews

10

Alfredo

Oct 4, 2023

·

Stayed 1 night

Great hotel. The staff was very friendly and welcoming. Breakfast was good. Room was very modern and clean.

8

John

Nov 21, 2023

·

Stayed 1 night

Close off I75 but no road noise. The property appears to be an older property and needs updating to match newer Holiday Inn Express properties. Breakfast items limited when compared to other HIX properties. Room A/C was noisy, had to turn off to limit fan noise.

10

Treva

Aug 5, 2025

·

Stayed 1 night

Our room smelled wonderfully. The staff was friendly and helpful. We enjoyed the breakfast as well.

10

Jennifer

Jul 26, 2024

·

Stayed 1 night

Great staff who welcomed us! Room was exceptionally clean. Beds were great and breakfast was excellent. StarBucks within walking distance and lots of other dining.

6

Timothy

Mar 10, 2025

·

Stayed 1 night

Breakfast was not hot. (Eggs and sausage) Room was comfortable.

8

Janet

Apr 21, 2024

·

Stayed 1 night

The property was easy to get to and close to restaurants. It had some issues. The freezer was a solid block of ice so we couldn't use it. Also, one of our towels had a softball size hole in it. The beds were fine and breakfast was good.

10

tonya

Mar 12, 2023

·

Stayed 1 night

Good service, very comfy beds, clean unit and we were happy with the breakfast in the morning! Will stay again, thank you!

6

Dirk

Apr 9, 2024

·

Stayed 1 night

Staff were curt, both at check in and when seeking assistance with the TV and the lack of a accurate TV channel guide. Clean property, nice breakfast but overall experience was less than satisfactory.

10

Jessica

Aug 28, 2023

·

Stayed 1 night

The housekeeping did a great job, the room was nicely updated. Breakfast was good.

6

Corrie

Aug 17, 2023

·

Stayed 1 night

Positives are liquid hand soap and lotion by bathroom sink, Keurig coffee maker and 4 pods, hair dryer, updated decor. Staff very freindly, breakfast good for a hotel. I felt safe and hotel was pretty quiet, except for normal traffic. Negatives are my key card was in an old paper holder, a hair in bathroom sink, many small minor defects, such as pealing wallpaper, carpet coming up in one spot, dents in wall, stain on wall, one outlet taped over; and no shampoo, conditioner and body wash dispenser in shower, like all other H I Express I have been to. (small Dove shampoo and conditioner and bar soap provided.) These are all minor and did not change my quality of stay, but not what I expect from a H I Express.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$108
February	$117
March	$127
April	$124
May	$138
June	$131
July	$112
August	$104
September	$149
October	$145
November	$130
December	$102

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $126	18 $127	19 $121
20 $109	21 $124	22 $127	23 $127	24 $132	25 $143	26 $145
27 $124	28 $127	29 $127	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $132	2 $132	3 $132
4 $132	5 $123	6 $127	7 $127	8 $132	9 $127	10 $133
11 $132	12 $123	13 $105	14 $111	15 $108	16 $116	17 $117
18 $106	19 $132	20 $183	21 $188	22 $180	23 $114	24 $111
25 $90	26 $94	27 $102	28 $90	29 $98	30 $114	31 $105

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Comm, Tub)

Standard Room, 1 King Bed, Accessible (Comm, Tub)

Standard Room

Standard Room, 1 King Bed, Accessible (Mobility Roll Shower)

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Standard Room, 1 King Bed

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Hotel & Suites London by IHG

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