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Holiday Inn Hotel & Suites St.Catharines-Niagara by IHG

Name: Holiday Inn Hotel & Suites St.Catharines-Niagara by IHG
Address: 327 Ontario Street, Haig, St. Catharines, Niagara Regional Municipality, Canada, St. Catharines, Ontario, Canada
Rating: 7.75

"Lovely beds"

"Well located"

"Loved the pool"

"Clean rooms"

"Spacious rooms"

"Welcoming staff"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning

Show all

Property description

Enjoy a range of recreational amenities, including an indoor pool, a 24-hour fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room...

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Guest reviews

7.8

Good

Based on 1,001 verified reviews

Who stays here?

Business

60%

Couple

9%

Family

23%

Group

3%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Holiday Inn Hotel & Suites St.Catharines-Niagara by IHG, travelers praise the family friendly amenities such as bowling, arcade, bar, and pool, and clean, comfortable rooms, while noting ongoing renovations that sometimes close facilities and create noise or inconvenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

YUN SUK

11 Apr 2026

·

Stayed 2 nights

Disappointing experience with the “Kids Eat Free” promotion at Holiday Inn & Suites St. Catharines. The website clearly states that kids 11 and under eat free with a staying adult guest when dining in the restaurant with a regular order. I did confirm this with the front desk and received confirmation. However, the restaurant refused to honor the promotion and stated, “we don’t have that service,” without any explanation or attempt to resolve the issue. This is misleading for families and unacceptable. The promotion should either be honored as advertised or clearly corrected on all official channels.

10

Charmaine

26 Mar 2026

·

Stayed 1 night

Clean room / staff was wonderful

10

Mervin

15 Feb 2026

·

Stayed 2 nights

We had great time. The hotel had a lot to offer. Bowling, arcade, bar, and pool. The paid breakfast was well worth the price. Very family friendly. We enjoyed our stay and would come back again

8

Terriann Nakita

13 Feb 2026

·

Stayed 1 night

Yes

10

jonathan

8 Feb 2026

·

Stayed 1 night

The room was fantastic, clean and the staff was friendly. The only recommendation would be to put something in the room to absorb sound a little bit. Will be staying there again

327 Ontario Street, Haig, St. Catharines, Niagara Regional Municipality, Canada

Location

With a stay at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG, you'll be centrally located in St. Catharines, within a 10-minute drive of Lake Ontario and Brock University. This family-friendly hotel is 13.2 mi (21.3 km) from Clifton Hill and 13.6 mi (21.9 km) from Fallsview Casino.

Montebello Park(1.3 Miles)

FirstOntario Performing Arts Centre(1.8 Miles)

Meridian Centre(1.9 Miles)

Lakeside Park Beach(2.5 Miles)

Port Dalhousie Pier Marina(2.6 Miles)

Lake Ontario(2.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 05:30

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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